Mercure Sao Paulo Pamplona Hotel

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Located in São Paulo (Jardins), Mercure Sao Paulo Pamplona Hotel is within a 10-minute walk of Oscar Freire Street and Paulista Avenue. This hotel is 0.7 mi (1.2 km) from Shopping Cidade São Paulo and 1.1 mi (1.8 km) from Ibirapuera Park. Make yourself at home in one of the 64 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in São Paulo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and a meeting room.

You need to know

• Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately BRL 70 per person
• Covered valet parking fee: BRL 35 per night
• Pet fee: BRL 100 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: BRL 105.0 per night
• Service fee: BRL 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English