Mercure Roma Centro Termini
7.8

Very Good

16 Guest reviews

7.8
Very Good
16 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.4/10
Comfort7.8/10
Condition8.2/10

Via Agostino De Pretis 104, Rome, Italy. See map

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Banquet facilities
Accessible facilities
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Hotel Description

With a stay at Mercure Roma Centro Termini, you'll be centrally located in Rome, steps from Via Nazionale and 12 minutes by foot from Trevi Fountain. This hotel is 0.7 mi (1.1 km) from Spanish Steps and 0.7 mi (1.1 km) from Piazza di Spagna. Make yourself at home in one of the 39 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Pet max weight (per pet) in kg is 10

Pet max weight (per pet) in lb is 22

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed (no fees)

Pets cannot be left unattended

Check-in from: 2:00 PM
Check-in by: 1:30 AM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

You need to know
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 60
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Italian

French

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Non-smoking

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Airport transportation (surcharge)

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Number of restaurants - 1

Snack bar/deli

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Water dispenser

Banquet hall

Garage

Off-street parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Hotel reviews

7.8
Very Good16 Verified Reviews
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Cleanliness8.4/10
Service8.4/10
Comfort7.8/10
Condition8.2/10
10/10
Exceptional
Engin, 06 May 2025
expedia-logo-v2.pngTraveller

The location of the hotel is great. Fontana di Trevi, Piazza di Spagna, and Colosseum are in 15 - 20 mins. walking distance. Above all, the Staff are very helpful and friendly!!

8/10
Excellent
Alfia, 12 Sep 2022
hotel-logo-v2.pngTraveller

I liked shower room- spacious, shower has two heads what is very comfortable when taking shower. Hotel has nice location- bus stop nearby, close to metro (underground) station, close to historical city center. Only one think what I didn’t like- air conditioner was blowing straight on me.

4/10
Poor
Lisa, 19 Apr 2022
hotel-logo-v2.pngTraveller

Noisy

I was disappointed when I got to my room and the bed was against the window. I settled in and realized how loud the room was. There was a shared door that could be open to adjoin the rooms. Which I didn’t not. I could hear the person in the next rooms whole conversation crystal clear. I went down and asked to switch rooms but they were full. They said I might be able to switch for my last night. The street noise was really bad. I asked for a refund for the second night through Hotels.com but the hotel denied my request. There are no shower doors or counter space to put your toiletries. When I took a shower was sprayed everywhere. The sink is slipped down so it’s hard to use.

8/10
Excellent
Guy, 14 Feb 2022
hotel-logo-v2.pngTraveller

Great hotel, lovely people

A lovely comfortable and modern hotel. The people there are incredibly helpful and could not do more. The only downside is that the restaurant and bar have very little atomosphere, and the bar area could do with being rearranged in order to be even a little bit welcoming.

10/10
Exceptional
Verified traveler, 06 Jan 2022
hotel-logo-v2.pngTraveller

Very nice hotel

We found the hotel perfectly located and all the staff was very friendly and helpful. Would definitely recommend!

10/10
Exceptional
Amanda, 22 Oct 2021
hotel-logo-v2.pngTraveller

Excellent friendly staff

The staff were absolutely brilliant. It just needs a bit more attention to detail eg no soap dish, very dusty aircon unit, towel a bit threadbare. However we would definitely stay there again as the location is excellent and nothing was too much trouble for everyone working there.

4/10
Poor
Bert, 11 Oct 2021
hotel-logo-v2.pngTraveller

Decent hotel, but still waiting on refund

Hotel is OK. At checkout charged for room. Room was prepaid. 2 weeks later still waiting on refund.

10/10
Exceptional
Deborah, 27 Sep 2021
hotel-logo-v2.pngTraveller

Nice Place, Location and Staff

We only stayed one night, but we would stay here again. Nice staff, good coffee and comfy beds. Nice room and bathroom. Great location too!

10/10
Exceptional
Brent, 25 Sep 2021
hotel-logo-v2.pngTraveller

wonderful!

This hotel is a gem! Superb staff, elegant decor.... a five-star experience in a second-to-none location.

4/10
Poor
Gaelle, 29 Sep 2022
hotel-logo-v2.pngTraveller

Première chambre , pas de Clim . Impossible de dormir fenêtre ouverte à cause du bruit Changement de chambre . Taches sur le drap du dessus Auréoles jaune et multiples trous sur la couette Le bouton pour activer la Clim est derrière l’armoire , il faut donc la bouger pour activer la Clim Heureusement que les personnes qui s’occupent du petit déjeuner et restaurant étaient sympa : ça a rendu le séjour un peu moins pénible

6/10
Fair
Jean, 14 May 2022
hotel-logo-v2.pngTraveller

Matig hotel. Geen 4-stars hotel

Rome is geweldig. Maar de “standard kamer” die wij geboekt hadden was minder. Kamer op zich was Okee, maar t uitzicht was diep bedroevend. We hadden uitzicht op binnenkant met een lucht- of stortkoker. (Zie foto) Geen daglicht. We moesten aan vrienden vragen hoe het weer was. Verder was het schoonmaken van kamer ook niet om naar huis te schrijven. Ook vonden wij het personeel / manager ook niet echt vriendelijk. Kon amper een “goedemorgen “ en een lachje vanaf. Ben van Mercure-hotel wel anders gewend. Dit was zeker geen 4-* waard. Gelukkig was t weer uitstekend, met fijne vrienden en was Rome prima. Heerlijk eten en goede wijn/bier/rose.

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