Nice quiet room, but it was a little too warm for good sleeping. The breakfast was outstanding, and all of the staff personnel were friendly and eager to help. I would absolutely stay there again if I was in the are.

Avoid!!!

Very disappointing.., we have stayed at Mercure in central London, 4 star, & also in Belgium, 4 star. Both were fantastic so booked this “4 star” without much hesitation. The hotel is at best 3 star. It is in serious need of upgrading especially the rooms & bathrooms. The drinks were overpriced & poorly mixed (I’ve never had aperol spritz with so little aperol & Prosecco, it was like drinking Perrier with a hint of orange). Food was mediocre. Room advertised as having free bottled water but none in rooms, fridges empty, & no offer of water by staff at check in, advertised with coffee maker & every photo of all room types shows a Nespresso machine, but none in room, just a kettle! Both other Necure hotels we went to advertised water & Nespresso & had them in rooms. 1st room we were given, lights on bedside didn’t work, & toilet seat & lid would not stay up. Changed room, with no apologies, & next room, lights were working & toilet lid stayed up but not seat!! Couldn’t face changing again! Given 2 room cards but only 1 worked…, took other back to reception..,. No apology & she didn’t ask if room ok this time even though she was same lady who changed our room only 10 mins previously. Air conditioning advertised in rooms did not work….set it at 15degs & still nothing!!! Would not stay again unfortunately & couldn’t recommend.

Excellent value for money - highly rexommended

This is a fun and artsy hotel. The staff is very friendly and the accommodations are very good.

Design

Staff very helpful would stay again

Really shabby rooms, cracked tiles, dirty chairs and carpets.

Great stop off

Great stop off on the way to the Alpes. Helpful staff and dog friendly, great breakfast !

Such a find

We stayed on our way to England. Such a find. Loved the concept and everything. Well done. Food was good but breakfast was great.

Further out of town than expected & no tea / coffee in the room despite the kettle & mugs !!

Only positive has been the outstanding restaurant staff, with quality food and drinks. The receptionist lady slow, not caring, unprofessional. Room seems like it was an ibis and not a 4 star hotel. Plus noise during the whole night... Never again

Good sized, clean rooms

We had a great visit. There is a really cool restaurant/bar at the hotel with a good selection of champagne.

Pleasant Stay

This was an Ad-Hoc stay over and the hotel fulfilled its purpose, was clean and staff were helpful.

Decent, if not quite champagne

Convenient hotel for overnighting, on the edge of town, easily accessed off main routes. Walkable distance to the centre. Hotel is possibly a bit dated, but staff were quite friendly and welcoming.

Nice overnight stop

Pleasant hotel, some nice artwork around the place. Half board dinner was plain but competently prepared. Breakfast ok but everyone ignoring the taped arrows for covid protection and no sign of staff to restock when bread ran out. Also wooden disposable cutlery?

God

Good clean hotel stayed one night travelling through france

The hotel was a bit too trendy for us, staff very good. Unfortunately the toilet seat was broken and the water in basin had no pressure. Very disappointing after staying in some great Mercure hotels. Peter Henderson

Check in was efficient with a friendly English speaking staff member. Restaurant staff member was excellent, a great sense of humour and helped with our choices as one of our party is gluten free and two members are vegans. He was brilliantly helpful and very smiley . So sorry we didn’t get his name! Nothing was too much trouble:

Great hotel, funky decor and really helpful staff. Would deffo go back.. Pool was good fun

Perfect stop!

A perfect stop on a road trip. Close to highway, good food and drinks.

Très bien passer rien à dire

Je m’attendais à mieux…

Hôtel presque conforme aux attentes. Sauf que le système de chauffage fonctionnait mal. Il y a fait froid. Pour le restaurant : bof bof… des plats qui manquent mais annonces après la commande, commande mal prise… Propreté de la salle de restaurant à revoir. Sinon personnel pro.

Razoável

A recepção não foi boa

L'accueil du personnel est vraiment superbe â l'hôtel et également au restaurant

Etwas in die Jahre gekommenes Hotel, das aber überarbeitet wurde, tolle Lobby. Nachts sehr laut, da Feste gefeiert werden mit lauter Musik, noch lauteren Menschen vor den Fenstern und offenen Türen. Würde ich am Wochenende nicht mehr auswählen. Pool ist für Familien sicher ein Plus.

Top

Séjour parfait

Godt valg!

Fint, spændende og anderledes boutique hotel i Champagne-området. 10 min. til Reims i bil og ca. 15 champagneproducenter indenfor 15 min. kørsel. Poolen trænger til lidt renovering og klargøring/rep. omkring poolen.

Singing toilet with in tuned frequency

The room was okay, but there was a noice coming from the toilet. When pushed quick gently on the flushing, the noise disappeared. The toilet door needed to be closed to be able to sleep.

Really nice ith home feeling!

Very high standard on service, bedroom, breakfast and food. Nice helpful staff. Location is good for parking (free), but a bit away from the center of Reims. Close to Pommery however. Recommended!

un Mercure très original

il est sans doute assez ancien mais a été refait récemment la déco est originale, surtout pour un Mercure le personnel est très sympathique les chambres sont propre et le lit confortable l'insonorisation acoustique intérieure est plutôt mauvaise et il faut demander à l'accueil de mettre le chauffage dans la chambre ! la restauration est correcte sans plus, comme dans une chaine d'hôtel

Séjour très agréable

Établissement très agréable Literie et qualité chambre irremplaçable Le personnel est accueillant et à l'écoute Je recommande

Séjour Reims

Séjour sur Reims et hôtel Mercure au top Personnels très disponibles et surclassement quand possible. André

La chambre sentait l’urine

Chambre d’hôtel qui sentait l’urine. Lors du checkout la personne me demande si tout s’est bien passé. Je lui signale que la chambre sentait l’urine (à mon avis pb de canalisation)… aucun geste commercial.

Too hot to bear

We choose this hotel because the said they had ac and we knew the weater would be hot (+ 33 degrees). The first room we got was on the sun side and very hot. We pointed out that the ac didn’t seem to work. They then moved us to a room on the second floor (also on the sun side). We stayed there the first night but hardly slept because of the heat and lousy ac. The next day they moved us to a room on the side ot the hotel that the sun didn’t reach. A little bit better but still very warm in the night. The ac is joke. Either too old or they did not want to turn it up. No indidividual temperature setting in each room. So if you goto the Reims area, don’t stay at this hotel if hot weather is coming.

L'albergo è in uno stile rinnovato, giovane e moderno rispetto alla stessa struttura di alcuni anni fa. Personale disponibile giovane e gentile. Camere comode, bagno con doccia (su vasca), lavandino spazioso e superficie di appoggio sufficiente per oggetti necessari a due persone. Check-in e check-out veloci, colazione discreta, la parte ristorante ha alcuni alti ed alcuni bassi sia sulla varietà delle pietanze che sul fatto che anche le pietanze alle volte hanno variazioni sugli ingredienti base. Gli spazi interni sono molto confortevoli, con spazio per passare il proprio tempo senza disturbi e comodamente seduti in poltrone di varie forme e stili. Gli interni in effetti sono arredati con strutture particolari ad effetto, molto carini. Il rapporto qualità prezzo in effetti è ottimo, visto che in pochi minuti di auto si è in centro a Reims.

Mariage à Reims

Très bon sejour avec personnel à l écoute et à disposition.

Heel tof hotel, gezellige sfeer, goed bed, goed zwembad en restaurant. Enke het geluid van de airco in de kamer was storend.

Très bien !

Très belle chambre. Petit dej super. Personnel très agréable

Approche nouvelle de cet hôtel Mercure, en voulant un accueil "jeun's" ... avec une déco décalée... et une équipe toute jeune, voir trop jeune... Globalement ça va... mais peut surprendre des clients de 70 ans comme nous Dans notre chambre, nous n'avons pas ou couper la clim... donc souffle froid sur le lit toute la nuit Globalement bon séjour

Parfait !

Parfait : disponibilité et personnel a l écoute Qualités de la litterie ....et les prestations sont excellente

Plutôt bien

Chambre propre mais dommage qu'il y ait des lits jumeaux. De plus, meme si la superficie de la chambre soit tres correcte, il aurait été bon de mettre a disposition du café et non seulement du thé

Location is perfect. They create a nice atmosphere at the hotel. Room is so so…one room had fridge, the other didn’t. Mold/fungus in the bathroom on the ceiling is always nasty. Curtain corner loose. Cleaning job was not that good. You can hear the neighbours. To conclude. It is a good bed. Newr the centre. Not that expensive. Don’t expect too much of it.

a renover

hôtel que a besoin d'une rénovation, la piscine est sale,

Det er et ret specielt indrettet hotel, på den positive måde. Der er pool, men alt for lidt plads og liggesenge , lykkedes os ikke at få plads , og det var primært derfor vi valgte hotellet. Meget skuffende Der var et bi bo under pool kanten på den ene side, og min kæreste blev stukket, da vi gik ind til personalet, kunne de ikke hjælpe os, da de ikke havde et førstehjælps sæt. Under al kritik da det trods alt er et 4* hotel. Da vi skulle i baren om aftenen, var det umuligt st bestille noget st drikke, da personalet ikke kan 2 ord på engelsk, også for dårligt, de arbejder på et hotel. Vi kommer aldrig igen, da det ødelagde vires oplevelse, lidt synd for stedet er ret fedt.

Funky boutique hotel in Reims. Ideale Lage für Tagestouren in der Champagne. Zimmer sauber und gepflegt. Preis Leistungsverhältnis passt.

Preis Leistung Ok

Das Hotel ist gepfelgt udn entspricht dem Standard. Die Zimmer haben alle Annehmlichkeiten und sind sauber. Betten könnten größer sein und im Badezimmer wäre eine große Duschkabine angenehmer als die Badewannen Kombi. Personal war stets freundlich und bemüht.

Hôtel avec un bon rapport qualité-prix

Bon rapport qualité-prix pour cet hôtel proche du parc de Expos de Reims

Es ist ein schön eingerichtetes modernes Hotel. Der Service ist sehr freundlich und immer bereit, Ihnen bei allen Fragen zu helfen. Die Zimmer sind geräumig und ordentlich. Die Toilette ist sehr niedrig, aber vielleicht, weil die Franzosen selbst klein sind? Wir haben unseren Aufenthalt genossen! Schönes Hotel mit gutem Frühstück.

Mercure Reims exposition

2em séjour dans cette hôtel Rapport qualité prix parfait Andre