Mercure Nairobi Upper Hill

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With a stay at Mercure Nairobi Upper Hill in Nairobi (Upper Hill), you'll be within a 15-minute drive of Nairobi National Park and Uhuru Park. This hotel is 9.5 mi (15.4 km) from Thika Road Mall and 1.1 mi (1.8 km) from Kenya Railway Golf Club. Make yourself at home in one of the 44 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include wired internet access (surcharge), limo/town car service, and dry cleaning/laundry services. Planning an event in Nairobi? This hotel has 5813 square feet (540 square meters) of space consisting of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

You need to know

• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher and a smoke detector
• This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Minimal age

18

Optional fees

• Fee for buffet breakfast: approximately USD 30 per person
• Fee for wired internet in public areas: USD 2.5 per day (rates may vary)
• Airport shuttle fee: USD 35 per person (one-way)
• Rollaway bed fee: USD 3740 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

Swahili

English

French