Quiet and relaxing

The staff are amazing which is why I return to this hotel on every visit. Short walk to the main restaurant/bar area in the centre.

ok

Good property, nice facilities, good staff

Stayed for a week. Restaurant/Bar staff were fantastic. Room service/cleaning staff were absolutely excellent. Hotel is more of a business hotel, with a nice location near the centre. Room was nice and big. Room cleaning staff kept the cleanliness of the room as probably the best I have ever seen and I stayed at a lot of hotels. So well done to that team. Reception was not very good. Not very helpful and did not explain much at check in or whenever I engaged with them. It’s meant to be 24hour but one night I was locked out and tried calling them and ringing the doorbell but no one answered. Eventually I had to ring and wake another guest staying at the hotel to help me in. The reception staff apologised saying they didn’t hear me but it’s not good that I was just left out there. This was not the night porters fault. The doorbell was not working properly or the external phone line working and no one told me the doors lock and what time etc The food is very nice and the restaurant staff are very good at their jobs. Overall it is a good hotel but the reception needs a bit of attention.

A nice hotel in a fairly quiet area convenient to the Old City, the ferry to the Spit, restaurants and other attractions.

Friendly + Cozy

We had a wonderful stay here. The only thing we had trouble with was controlling the heat but we opened a window to help and turned it off to help from keeping it too warm. The bathroom floors were also heated which was fantastic but we did have to keep the floor mats down so that it wasn’t too hot for our feet. We did not consider these things to be actual ISSUES as they are in place to of course keep you comfortable and cozy, but it would be our only feedback. Everyone there was wonderful and we will be back again if ever in this part of Lithuania, in the future.

Staff at front desk very helpful, especially Monika. Room, bed and breakfast was outstanding. 10E a day for parking right next door.

It’s all business class at Mercure

I really miss the old architecture design with the cozy bar inside the restaurant now that is changed to a more of a modern clean restaurant style. It’s it’s nice but it’s not the same for the value it is a nice hotel and the staff is very pleasant and customer friendly. I would give them a 10 out of 10. Also the location is very good.

This property is of average quality in a brand which generally is not known for higher end or luxury facilities. It is distinctly overpriced for what it offers, but we are ALL-Accor members, so some leverage to ask for things was worth the extra price. The staff largely is comprised of fairly nice people with the exception of the front desk, someone named Monika, whose behavior over the time spent there escalated from slightly argumentative on arrival to out and out disrespectful, both to other members of our party, and eventually to me. I regret having prepaid two days here, because I’d like to leave right away, when bullied for 10€ for parking, after having clearly instructing that a) there was a do not call request for today, and b ) clearly stating that I didn’t want to discuss 10€ at that moment, and would happily pay same before checkout, this person nonetheless persisted in attempting to extract a commitment from me as to exactly how and when I would pay 10€ to the point where I needed to hang up the phone. Does this facility hire collection agents for hospitality jobs? Who behaves this way? Im not here, having prepaid two nights and being a rewards member, to have my credibility rudely questioned by some ill-mannered college student, and over 10€. All the other discrepancies were tolerable until today’s unacceptably thoughtless phone call. For the price one pays, where is the money going if people like this are hired?

Всё понравилось

Good hotel

Nice rooms. Breakfast needs improvement

Great stay

Fantastic all round, just needs more choice of pillows

Hot in the Baltics

Overall was fine. Difficult to find someone at the front desk. Was really HOT. A/C wasn’t adjustable and so hot in the room it was difficult to sleep. Breakfast was fabulous, people were friendly.

Nice, clean and comfortable.

Really safe

Really safe and clean. Great service and every effort made to make things as normal as possible

Not family friendly with unnecessary upselling

Very difficult to book hotel room on hotels.com to include children as even with 1 child it insists you book 2 rooms for most hotels! So i always ring ahead and discuss hotel policy before booking, rang and was told needed junior suite for 2 adults and 2 kids under 5 even though no extra bedding would be available or an increase over other rooms. Junior suite was not available so reception and reservations manager said a premium room would be allowed and she will organise everything to make sure we have queen bed and a crib. Got email confirming everything. Made booking and arrived at hotel, same girl i spoke to on phone was on reception. She now said the premium rooms left had only 2 small single beds in them. She suggested pushing them together! We explained the obvious reasons this wouldnt work and she offered a standard room with a queen bed instead, even though it was conditional we booked a premium. I asked for a refund on the difference in the rooms and complained. A refund seemed a step too far and a manager was called, they spoke and now a premium room with a queen bed was available and ready. Not a very nice way to be welcomed and obvious upselling for no reason other than they feel it necessary! I feel it is unethical and dishonest to treat a family this way, we didnt have breakfast included so there was no difference to the hotel if we had our kids with us. Only bad point to what is a beautifil city, we are planning to return but wont be staying at radisson again!

Great location, friendly staff, perfect breakfast.

recomend this hotel to stay

Overall good hotel with very good breakfast delivered to the room ( hotel was busy with just few rooms so breakfast was delivered to room ) Thanks for the friendly staff.

Probably the best hotel in lodging-challenged klaipeda. Solid three stars.

It does worth every penny a great stay in Klaipeda

A very decent hotel with all the necessary amenities. Friendly staff, delicious breakfast, perfect quote location, however still within short walking distance to old town, harbor, and all other main attractions. Highly recommended.

Good but not perfect

The staff are friendly and helpful and the free car parking a bonus, but - at this level - stained carpet in the bedroom should be unacceptable.The hotel is about 10 mins walk from the old town.

Helpful staff good breakfast and parking 20 minutes to walk down to the old town

Convenient hotel in klaipeda

Nice hotel a little bit outside of historical area (10 min walk). Great staff and modern rooms.

Average

An ok radisson blu hotel, about the average for the chain. Everything is on the smaller side (lobby, hallways). Room was fine.

Welcoming but overpriced

The best way to describe our stay is that is was average. It had what a hotel should have but it was very overpriced (mini bar, price of room etc.. and the decor in the rooms was dated but location and service from staff was great.

Very helpful front desk! Breakfast buffet had a good assortment. Beds were soft and clean. The WiFi was a bit spotty in places. Overall, comfortable hotel!

Very Impressed

I have stayed in Klaipeda a few times but this is bar far the best hotel experience, well presented, clean and a wide range of hot and cold food at breakfast (especially impressed with having skimmed milk available). The staff were all very polite, professional and helpful and for someone who isn't able to speak Lithuanian their command of English was as good as if I were staying in London. Thank you.

A comfortable and pleasant hotel

Excellent value for money

Thoroughly enjoyed our stay at this hotel. The staff were wonderful, the room was excellent and the food was fantastic. Great value for money!

good hotel in a small city

short stay, good hotel choice. had business room. Very kind people

Good location and service

First room the a/c did not work so was upgraded to a larger room. Very friendly staff

New hotel 400 metres to railway station

Very friendly and efficient check-in. Superb room in quiet location, with beautiful perfumed tree-lined streets. We walked with baggage to station two blocks away - no problems.

not much around it to think about.

Very basic room and hardly decent furniture in a large room given to me.....missing in room look for the rating given..... generic walls and hardly any other furniture than bed. No good lightening in the room to work on the office desk.....

Good / Comfortable Hotel

Overall, the hotel was very nice - the bed and pillows were very comfortable, the room was clean, the parking was secure and the staff were very nice. The hotel and its surrounding neighborhood are perhaps a bit on the tired side, but it was a 10-15 minute walk into old town, so the location was convenient.

Good Service

The hotel seems a bit worn out, the air condition in my room was very noisy, bed was very hard (as many hotels in this area)however breakfast was great and service from staff was lovely.

Good hotel

Nice room, free parking. Breakfast was not included and cost more onsite than online.

Pleasurable

Bathroom and room was very clean and comfortable. Reasonable rates for the quality. Breakfast had variety and was good, ate plenty. The hotel location is pretty good and close to tourist sites in center of city. Parking was free but limited so might be a problem if hotel was full.

A very pleasant hotel. Efficiant staff.

I was there for business.Very convenient lounge/coffee area to meet clients. friendly & efficiant staff. The restaurant's food was well presented and of good quality. The hotel is right down town, within minutes of the Baltic Sea lagoon and harbour area. I landed at Palanga airport ( abt 30 K from hotel) but they arranged a pick up service to/from airport for a reasonable fee. Free W/I computer connection in hotel for business travellers. Fresh bright, clean, hotel with a sailing/maritime motif throughout. Staff spoke good English.

Not Impressed with restaurant

Just be aware of the cost of restaurant, breakfast was not very good, we tried it on the 1st day and was not impressed, it ends at 10.00am on weekdays, we went down at 9.30, not much selection, hot food was tepid, and this is charged at 12 euro's each. We had an evening meal and the restaurant was empty. My husband;s meal was ok but mine was poor, I chose sea bass, but to my surprise it was tiny, covered up with limp mixed lettuce leaves and not very hot. We then had a dessert which was obviously not defrosted enough as you could not eat the decoration. Wine is expensive.

Nice location modern hotel

Good location, very good matress, nice staff modern hotel Just the breakfast is a bit overpriced

L’aspetto esteriore dell’albergo è piuttosto modesto, mentre l’interno è assolutamente di buon livello. Penso di essere stato particolarmente sfortunato in quanto nonostante i solleciti, non mi è stata pulitala stanza se non alle 19.00 e il mattino seguente è mancata l’acqua calda per un guasto. Nessun risarcimento è stato proposto dai gestori. Credo comunque che si sia trattato di coincidenze perché l’hotel è molto confortevole e con grande comodità per il parcheggio oltre essere situato in una zona tranquilla ma vicina al centro storico. Probabilmente ci tornerei.

Veldig lutt mellom rommene,

Mooi hotel goed ontbijt

Good hotel

Good hotel, near city centre

Everything ok

Bra hotell med gångavstånd till det mesta

Bra hotell med gångavstånd till allt av värde. Trevlig personal och incheckning gick snabbt och smidigt. Frukost med det man behöver.

Bra hotell

Bra hotell på promenadavstånd till det mesta, bra frukost, bra och snabb service vid frontdesk

Check inn was slow and unproffesional. The hotel is in general a good hotel. But people means a lot in the service field.

Exelente

Frábær staðsetning og framúrskarandi þjónusta 😀

Nice