Stayed there two nights was very quiet very clean and everything was functional

Good hotel and clean but not convenient with location

Super

I've stayed here several times, great for in transit via the airport. Exceptionally clean, comfortable, and easy for early departures. I plan to stay again (and again).

Clean, efficient - close to airport

Only stayed one night prior to flight. As you would expect, very clean, very efficient, very smart. Potentially missing a little character as you find with many of these modern hotels. Very efficient transfer to airport. Only had room service - very nice, but very expensive (typical Geneva it seems).

Second time we have stayed here. Airport convenient.

Geneva Hotel

Very nice hotel. Nice room and very friendly staff.

Clean, quiet area and transportation is within walking distance.

A very nice and convenient location. Friendly staff and proper property.

Good

Geneva Airport Mercure

I discovered at the airport that the airport shuttle was only available if it had been previously reserved so I took a taxi, which cost 25 Swiss francs. Then I discovered during check in that the airport shuttle did not start running until 6am, which did not work for my 7am flight the next morning, so it was another 25 francs for another taxi. However, the food, ambiance, and service at the restaurant were excellent.

Ten Thumbs Up!

The hotel was extremely clean and the facility had the appearance of being brand new. The bed linens and pillows were very high quality and extremely comfortable. The entire bathroom was first rate, and this included cleanliness, appearance, and lay-out. The shower provided plenty of water, if needed, and even the shampoo and bathing gels provided were excellent and smelled good! The staff that we dealt with were all very good! Everyone was polite, friendly, and efficient. Their English was impeccable, much appreciated since we don't speak any French. Early in the morning, the shuttle bus to the airport left right on time. Even though we were only there for one night, it was definitively a "Five Star" experience!

Wonderful staff helped me greatly with a lost passport- very supportive. Lack of active AC was manageable because we happened to have portable fans that we brought with us. Great sustainability story but not much air circulating and no ability to open a window.

Second excellent stay

This is my go to for stays before morning flights from Geneva. Lovely experience all around with easy reliable transport to hotel.

No review necessar.

So lovely ! Very clean and train is right behind the hotel. Loved my stay

Lovely hotel, book your transfer from the airport though!

Its fine for an airport stay the Eco Aircon is not that comfortable- and the food was expensive for the quality.

Decent airport hotel. Stayed one night as flying out of Geneva the following day. It worked well and the train in and out of Geneva runs every half an hour. Breakfast was ok and as expected. One tip ask for an adapter as there are no usb ports in the room and my European adapter didn’t work there. I got the last one and wouldn’t have been able to charge my phone without one.

Amazing stay!

Got upgrade

Great place for easy access to the airport!

Good

No refrigerator.

Great locatio . Right next to the train station. 8 minutes to city center. Nice staff and nice rooms. Could use better air conditioning.

Transport to Geneva by train easy and fast directly behind the hotel

Very comfortable stay. Hotel is well designed and the rooms are spacious and well equipped. Good location with the train station right next door for easy access to Geneva centre.

Ultra modern and beautiful

Very convenient if you are staying a night or two close to the airport. The staff was very helpful and went out of their way to assist us when we had a travel issue. There was limited but very good (and pricey) food options during the winter but they were incredibly accommodating. Breakfast was very good. Only downside was that there was no mini-fridge in the room which I thought was odd. Regardless, I would highly recommend this hotel for any travelers needing a hotel conveniently located next to the airport.

Unreliable service, inefficient, terrible

Terrible service. I booked the shuttle service twice- in October upon booking and a few hours before arrival. Both were confirmed, they even got my mobile number. It was the hotel that emailed us that we were booked for the 11:15 pm shuttle service only to wait in the cold on a snowy winter night for more than 30 minutes and find out they did not send their driver to fetch us. When we called the hotel, we expected them to rectify their mistake and send the driver to fetch us but no, we just had to fend for ourselves. I could never comprehend the incompetence and inefficiency of the people in charge of this. Why would you schedule to pick up a client at an agreed date and time when you don’t intend to carry it out? It was scheduled since October or 3 months ahead, followed up on check in day. What was equally alarming was the way the managers handled the problem. They did not even bother to know what went wrong the following morning regarding this incident because they still did not know what happened and just attributed it to human error. A human error it is, but whose? How? No wonder there seems to be no other guests in the hotel if this is the kind of service they provide. They are unreliable. I will never stay here again and I will tell my friends to stay away, not wanting them to experience the unjust vexation and stress of waiting for an agreed upon booking they did not honor, a service they should have provided. They took away some time and joy from my vacation.

Location was ideal to the public transportation right behind it and direct to Cornavin Central Geneva station. Very clean, very nice, very modern everything from the lobby to the room. Staff is very helpful and knowledgeable. Food, especially breakfast was DELICIOUS. Take advantage of their delicious food especially if you’re flying out of GVA that morning

Awesome Experience at Mercure Hotel Geneva

My experience at Mercure Hotel was awesome. I was in Geneva for a conference and stayed for 5 days. Strongly recommend this hotel

Reasonable Hotel

Good clean hotel with good access to public transport. Servicing the room was not great - had to ask for towels , cleaning of room not great , run out of shampoo and soap.

Pretty good

I had a fancy and relax night at this hotel. Used the hotel shuttle and it was great. Couldn't eat at the restaurant because it was Sunday, so it was close, but they had a limited menu in the bar area. In the back of the hotel they have a train station.

Excellent Hotel, super breakfast,excellent service. I will definitely come back!

Couldnt have been happier with our stay here! We just stayed one night before our long hall back to the USA. Our room was clean and comfortable. It was extrememly quiet and the room darkening shades made it pitch black in our room. Slept so good, we woke up late! Great stay and inexpensive. There isn't anywhere to eat around the hotel, and the hotel restaurant was pricey, but it was delicious and totally worth it. You pay $25/night to park, but its convenient to get luggage from garage to your room. Breakfast was included in our stay, and they had a HUGE spread of food. They took a deposit, so, we are waiting on that back. I highly recommend this hotel before or after flights. Its 8min from the Hertz car rental place and airport, so it was perfect for us!

this is a beautiful hotel, very modern and spacious - the convenience of transportation by train to central Geneva was most impressive - 2 minute walk to train- 10 minute train ride! The only inconvenience was no refrigerator in the room, otherwise I recommend, highly.

Visiting relatives less than half a kilometre away. Not cheap, but Geneva isn't. Great hotel, no dining available on a Sunday evening but found a great place approximately 10mins walk away, so not a big problem. Staff are all very helpful. Hotel is clean. Free transfer between airport and hotel. Not very close to the city centre, but the reception will give you a QR code which gets you free rail transport and the city then becomes much easier. We will book again next time we visit.

Clean, convenient and free shuttle to the airport.

Comfortable bed and clean room, I slept like a baby

Hope the staff was a little nicer.

Nice hotel. Conveniently placed at walking distance from zimeysa train station line. They don’t have transportation/shuttle services to the airport on Saturday which was misleading advertisement so beware before booking. We got to the hotel at noon to leave our bags and got back after 5 pm that’s when they barely told us they had free bus transportation vouchers around the city. Overall not the best service. I would probably not stay here again.

far from city center Train takes about 10 or 15 minutes there not much around hotel but a convenience store Would be nice if the gym was included but it was extra Would be nice if they had some other blanket options The featherbed was pretty heavy! Hard to get comfortable. Staff were very helpful. would have been nice to have been given a detailed info sheet on the train number and instructions how to take the train. Clean hotel though! and new which made it nice

The area itself is quiet, easy access to the centre because the train station is just behind the hotel. Everything in our room was clean and they serve a variety of breakfast meals as well. Overall, we are satisfied with our experience in Mercure Hotel Geneva, and would gladly recommend it to my family and friends.

I found the lobby and floor layout and decor relaxing. It was open and uncluttered. Very refreshing.

Five star stay!

Lovely hotel. Very clean and aesthetically well done. Perfect location. Highly recommended. Five star stay. Staff very helpful abd friendly

Lovely staff and perfect location for catching the train to Geneva main station

Wonderful layout, staff and service. Five stars venue!

Great hotel fairly close to Geneva Airport.

Recently opened hotel ? May 2022, on a fairly quiet street about 10 minutes by taxi from Geneva Airport. Excellent Reception Staff who went out of their way to help following our flight cancellation. The room was pristine and bed extremely comfortable. Little external noise due to good sound proofing which made for a good night's sleep. The restaurant was good with a reasonable, if somewhat expensive, breakfast buffet and lunch and supper menus. The only important oversight was the total lack of a usb socket anywhere in the room or hotel and no adaptor available via Reception. The Staff were fully aware of this so must have had multiple requests/complaints.

Great location. Very clean and elegant. Staff are very friendly and kind. I will definitely come back😄. The hotel has the best view

New and clean hotel close to Airport

Good hotel close to Airport. New one.