Mercure Bordeaux Centre Gare Atlantic
9.0

Wonderful

146 Guest reviews

9.0
Wonderful
146 Verified Reviews
Read all reviews
Cleanliness9.0/10
Service9.0/10
Comfort9.0/10
Condition9.0/10
Amenities8.6/10

69 Rue Eugene Le Roy, Bordeaux, France. See map

Free WiFi
Bar/Lounge
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
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Hotel Description

With a stay at Mercure Bordeaux Centre Gare Atlantic in Bordeaux (Saint Jean Station District), you'll be within a 5-minute drive of Rue Sainte-Catherine and Marche des Capucins. This eco-certified hotel is 1.7 mi (2.7 km) from Place de la Bourse and 1.7 mi (2.8 km) from Pey Berland Tower. Make yourself at home in one of the 72 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 2 meeting rooms available for events.

Hotel policies

No rollaway/extra beds available

Green Key (Foundation for Environmental Education)

LGBTQ friendly

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 2:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, ANCV Chèques-vacances, and cash
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9 for children
  • Pet fee: EUR 10 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Japanese

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Bar/Lounge

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Multilingual staff

24-hour front desk

Wheelchair accessible path of travel

Number of meeting rooms - 2

Snack bar/deli

Bicycle rentals on site

Number of coffee shops/cafes - 1

Water dispenser

Banquet hall

Gated community

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Visual alarms in hallways

Handrails in stairways

Food and water bowls

Well-lit path to entrance

Stair-free path to entrance

Hotel reviews

9.0
Wonderful146 Verified Reviews
warning-sign.svg
Cleanliness9.0/10
Service9.0/10
Comfort9.0/10
Condition9.0/10
Amenities8.6/10
10/10
Exceptional
benoit, 25 Mar 2025
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Very lovely hotel. Lucky my husband was able to carry my suitcase down the stairs to our bedroom.

8/10
Excellent
Patricia, 07 Mar 2025
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The lobby is fun and the cafe is excellent with staff that speak English. They were very kind and accommodating as I was traveling alone. Rooms are clean, not a great mattress or pillows but for the convenience of the train station and price it was great.

10/10
Exceptional
Andy, 26 Feb 2025
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Super straightforward, clean, great staff, very easy and friendly. Great breakfast. All good., way more enjoyable than the value price would suggest

8/10
Excellent
Neslihan, 15 Feb 2025
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It is right opposite to the train station and trams and buses. Perfect location. It is an old hotel with old fashion furniture like wall to wall carpets which does not look hygienic. The tv does not have any English news channels. Other wise it is fine. The tea and coffee set in the room is a good addition

10/10
Exceptional
Mouhamadou, 25 Jan 2025
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Piecefull place in a busy environment. Staff very professional

8/10
Excellent
François, 16 Dec 2024
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Convenient location very close to the train station.

10/10
Exceptional
Michael, 13 Oct 2024
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Great hotel. Modern, clean, quiet, well-furnished, secure; friendly staff; proper breakfast (including hot options like bacon, egg and sausage for the Anglo-Saxons). It's right next to the station, which is usually a reason to avoid any hotel, but in Bordeaux the area isn't so bad. Also they give you a (glass) bottle of water when you check in to cut down on plastic and there is a decent restaurant linked to it, though it looks like they could do with a few more staff. I'll definitely stay here again. (The only criticism I'd make is of the bizarre design of the bedside lights, which are attached to the headboard and can give you a fierce laser-like ray in the eyeball when you switch them on in the night.)

10/10
Exceptional
James, 09 Oct 2024
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Great location just steps away from the train station. Friendly staff with clean rooms.

6/10
Fair
Andrew, 06 Oct 2024
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The property is right by the train station and local tram station. The lobby and breakfast area have been recently remodeled and were very nice. The room was very dark and needs a refresh.

10/10
Exceptional
Carlos, 06 Oct 2024
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Very clean and comfortable

8/10
Excellent
debi, 12 Sep 2024
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Lovely hotel but the stairs in the rooms are a challenge. Our bags were left in our room but upstairs. My husband hit his head trying to turn off the light that was under the stairs so unsafe.

10/10
Exceptional
Diane, 29 Aug 2024
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A taste of Bordeaux

I wanted to see something of Bordeaux as I have been through it on the train to Lourdes, several times in the past, and I wanted to add my foot prints. I booked a river Garonne 2 hour trip with a Canelle added, we saw the bridges and the hostess explained about them, and I noticed the 2 spires of the Cathedral, so the following day, I made my way there by bus

10/10
Exceptional
Brittany, 05 Aug 2024
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Great clean hotel

10/10
Exceptional
Robert, 05 Aug 2024
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Across from the railway station. Nice hotel. Room was good. A short walk to tram stop to get to town. Overall a nice hotel to stay at.

8/10
Excellent
Camelia, 30 Jul 2024
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Smiling and polite people. Good breakfast and dinner.

10/10
Exceptional
Judith, 19 Jul 2024
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Very happy experience

Very comfortable and located a close to station. No faults at all

8/10
Excellent
Verified traveler, 01 Jul 2024
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2 Days in Bordeaux

The location is excellent. Right next to the metro and railroad station, accessible to everything. The hotel is clean.

8/10
Excellent
Val, 11 Jun 2024
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These are small dimly lit rooms (few lights and almost no light through the window as it is obscured by another. While nice enough, the staff is busy and not readily available.

10/10
Exceptional
Tim, 14 May 2024
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Across from train station.

Very nice hotel, across from train station. Super clean room, friendly staff.

8/10
Excellent
Declan, 09 May 2024
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Great location right across the street from the St. Jean, so great access to all transport

8/10
Excellent
Roberta, 22 Apr 2024
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Overnight stop

Hotel is good for what it is. Across the street from the train station is a big plus. No frills but clean and efficient.

10/10
Exceptional
Elena, 07 Apr 2024
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Personal de la cadena siempre es muy amable. Las camas son excelentes. Las habitaciones son muy funcionales y quizás sería conveniente revisar los puntos de luz e incorporar las neveras

10/10
Exceptional
Verified traveler, 05 Sep 2023
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Welcoming staff, right accross the street of the St. Jean rail station.

10/10
Exceptional
Michael, 10 May 2023
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So convenient by the train station. Helpful staff

10/10
Exceptional
EDGAR, 27 Apr 2023
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Modern, well run property. Newly renovated room, comfortable bed, good shower, all amenities. Highly recommend.

10/10
Exceptional
Seonghee, 11 Mar 2023
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very close to the station, love the check-out policy (12pm); clean; friendly staff; dining room on the first floor.

4/10
Poor
Shawn, 22 Sep 2022
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Lobby was gorgeous. Check in was confusing and not sure we were charged correctly. One room was supposed to be 2 beds but was 1.

10/10
Exceptional
Neil, 12 Sep 2022
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Clean and Modern but Casual

Huge room. Right across the street from the train. Modern hotel. Great service too. Would gladly stay here again

6/10
Fair
Verified traveler, 24 Aug 2022
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OK -a little work needed

On arrival, we were greeted pleasantly and efficiently. We found a sock (from last residents) on balcony and spotted a hanger under the bed...so felt that maybe overall cleaning was not what it could be. We had paid for breakfast but both mornings the staff could not fund the booking and on the second evening our room key did not work and we waiting around for some time while it was sorted...this was attributed to 'systems'. Breakfast offered good variety and the hotel is very convenient for station/tram stops.

8/10
Excellent
J, 02 Jul 2022
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Break away

Great location by the station but a taxi ride to centre

10/10
Exceptional
Zhihao, 17 Jun 2022
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Consistant Mercure quality.

10/10
Exceptional
Donald, 23 May 2022
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Very convenient to train station.

10/10
Exceptional
Donald, 15 May 2022
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Leah was very helpful at check-in.

10/10
Exceptional
Hong Jun, 14 Mar 2022
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Still being renovated, carpet or room could be cleaner. Staff are very nice, great location, overall, nice stay here

2/10
Poor
Carl, 15 Oct 2021
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Very disappointing

Despite seeming to be recently opened, too many things in the room weren’t working: television, temperature control, and safe. When I told the manager that the safe didn’t work, he said it was “normal” and that I could put my valuables in their safe. He also said that the temperature couldn’t be lowered, even though the room was stuffy, because it was “that time of year”. He suggested that we open the window, which we did, and we were both bitten by mosquitoes. Absolutely no amenities, not even tissues, in the bathroom except for soap dispensers. Website promised slippers and amenities. No bottled water. No mini fridge. No milk in the coffee service. Finally, we are still waiting, 72 hours after we checked out, for our statement to be sent to us by email. Very disappointing.

10/10
Exceptional
Pierre, 31 Mar 2025
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Très propre, chambre fonctionnelle et personnel accueillant.

8/10
Excellent
MAREK, 11 Mar 2025
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Séjour convenable. Petit déjeuner assez décevant.

8/10
Excellent
catherine, 23 Feb 2025
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Pourquoi pas ?

Bel hôtel extérieur, bon accueil. La chambre propre, salle de bain avec douche ça c'était bien, sauf que pas de savon dans le distributeur pour se laver les mains. Par contre, chambre sombre, dû au choix des couleurs pour les murs et le mobilier noir, en plus petite fenêtre qui ne donne pas envie de s'attarder sur la vue puisqu'il n'y avait rien à voir sauf les toits ou les poubelles, et qui apporte peu de luminosité. A savoir à l'arrivée, "caution par CB" de 50 €uros au cas ou pour une taxe de séjour à 7,48 € je trouve le principe un peu limite, compte tenue qu'il n'y avait rien dans la chambre qui aurait pu justifier une dépense supplémentaire. Un bon point pour la proximité avec la gare.

8/10
Excellent
Céline, 14 Feb 2025
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Agréable mais surtout pratique

Séjour convenable pour 1 nuit. Hôtel très beau en extérieur. Chambre propre mais je m'attendais à beaucoup moins sommaire.

10/10
Exceptional
Edward, 23 Jan 2025
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Excellent hotel !

Excellent hotel, comfortable and quiet room. Just a few steps across yhe street from the train station.

10/10
Exceptional
francoise, 10 Jan 2025
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Très bien

Hôtel confortable et calme proche gare St Jean.

10/10
Exceptional
Claudine, 13 Dec 2024
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Confort à proximité gare

Hotel face à la gare et au tram. Dispose d'un restaurant avec menu du jour très abordable. Petit dejeuner très bien fourni. Grande chambre confortable Grande TV qui permet de caster facilement

8/10
Excellent
Atsunori, 20 Oct 2024
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ボルドー駅のすぐ前に有り、前泊地からの移動チェックイン、またチェックアウトから次の都市への移動に便利でした。 併せて、トラム、バスの停留所も当ホテルの目の前にあり市内観光に便利でした。 スタッフの対応も親切で快適に滞在できました。

8/10
Excellent
SHIN, 21 Sep 2024
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良かったホテル

10/10
Exceptional
Heikki, 21 Sep 2024
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Laadukas hotelli

Hyvä huone aivan rautatieaseman vieressä

8/10
Excellent
Sylvain, 19 Sep 2024
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Très bien , très bien situé. Lit trop dur

6/10
Fair
Jean-Gerome, 30 Jun 2024
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Eher 3-Stern

Für ein 4-Stern Hotel war das eher enttäuschend. Die Fenster waren sehr schmutzig, das Badezimmer in der Eile eingerichtet und sehr unpraktisch, das Nette nur mittelmässig gemütlich. Das Frühstück Buffet war ziemlich gut und die Lage ist hervorragend: 1 minute zu Fuss zum Bahnhof. Das spricht für das Hotel.

10/10
Exceptional
Verified traveler, 14 Jun 2024
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Très bien !

Séjour agréable, les chambres sont fonctionnelles et spacieuses. Personnel accueillant.

10/10
Exceptional
Pascal, 11 Jun 2024
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Suggestion : mettre en place un recyclage des mégots

10/10
Exceptional
francoise, 27 Feb 2024
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Bon séjour! Personnel souriant!

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