Mercure Belém Boulevard
8.4

Excellent

553 Guest reviews

8.4
Excellent
553 Verified Reviews
Read all reviews
Cleanliness8.4/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
location8.8/10
Neighborhood8.6/10
Value8.0/10
Amenities8.2/10

Travessa Dom Romualdo de Seixas 1560, Belém, Brazil. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

A stay at Mercure Belém Boulevard places you in the heart of Belém, within a 15-minute walk of Basilica of Our Lady of Nazareth and Palacete Bolonha. This hotel is 1.2 mi (1.9 km) from Universidade Federal do Para and 1.2 mi (2 km) from Republican Square. Make yourself at home in one of the 93 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.

Hotel policies

No rollaway/extra beds available

Professional property host/manager

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Pets allowed

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 12:00 PM
Check-in by: 5:30 AM
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • Pool access available from 10:00 AM to 10:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • This hotel is currently in transition to the Mercure brand.
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately BRL 70.00 per person
  • Covered valet parking fee: BRL 55 per day (in/out privileges)
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Portuguese

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Arcade/game room

Garden

Safe-deposit box at front desk

24-hour front desk

Business center

Steam room

Sauna

Number of restaurants - 1

Number of meeting rooms - 2

Number of indoor pools - 1

Valet parking (surcharge)

Number of bars/lounges - 1

Pool sun loungers

Terrace

Water dispenser

Banquet hall

Covered parking

Wheelchair accessible (may have limitations)

Hotel reviews

8.4
Excellent553 Verified Reviews
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Cleanliness8.4/10
Service8.4/10
Comfort8.4/10
Condition8.2/10
location8.8/10
Neighborhood8.6/10
Value8.0/10
Amenities8.2/10
8/10
Excellent
Adam, 29 Dec 2024
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Functional, good location an honest 8

The staff are very friendly and helpful. Breakfast is good, lots of fruit fresh pastries, eggs, bacon. The building has 30 floors. We were on floor 15. Quite with a balcony. The building is dated and has a funky smell in the halls. Lots of hot water and pressure. Location is good for an evening walk to restaurants. The 4th floor of the mall has some great (white table cloth) restaurants. Overall the rooms are ok and functional. You are nit going to impress your wife with the first impression.

10/10
Exceptional
Kim, 15 Dec 2024
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Nice and safe place to stay while my wife and I were in Belem.

6/10
Fair
Karen, 14 Dec 2024
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Nice hotel. Good location. Rooms are clean, but some things need updated (bathroom especially). A/c works well (mini split), but it blows directly on the bed which makes sleeping a challenge.

10/10
Exceptional
Daniel, 26 Nov 2024
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Perfect.

10/10
Exceptional
Ashis, 27 Sep 2024
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Very elegant place in Belem

10/10
Exceptional
Alain, 04 Aug 2024
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A very great experience

10/10
Exceptional
Daniel, 02 May 2024
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Great property. Loved it

4/10
Poor
Verified traveler, 01 Mar 2023
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Air Conditioning needs improvement.

I’ve stayed at this location a few times. The air conditioning in the rooms is not the best. The temperature in Belém is pretty hot all year round and a cool room where you can rest is a must.

10/10
Exceptional
Sham, 21 Apr 2022
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Very good and friendly service and the location is safe and convenient..we enjoyed our stay of 5 days, however the internet connection was very poor and there was no solution during our stay

4/10
Poor
Winston, 21 Mar 2022
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The breakfast was very limited. All of the cakes and bread were dried out and crumbly. Dining restaurant was completely empty, even no staff. Last day a very loud group was drinking in the restaurant and no one of the staff was saying anything. The hotel seemed understaffed.

10/10
Exceptional
Kenneth, 16 Feb 2022
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Modern building with a nice bathroom and view from balcony. The breakfast buffet was very good.

2/10
Poor
Ricardo, 26 Jan 2022
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The worse hotel I have stayed at - the general manager, she was the rudest person that has ever serviced me during any of my stays / I have traveled around the world for the past 10 years with Expedia, and I am an Expedia Gold Plus member, and let me tell you - I will NEVER stay at this hotel ever again! And never should you - I cannot say enough: STAY AWAY!

2/10
Poor
Ricardo, 25 Jan 2022
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Please avoid this hotel, the general Manager is the rudest person I’ve ever met - I had an issue at checki-in and I’ve never been so humiliated. She needs customer service training!

10/10
Exceptional
Ricardo, 25 Jan 2022
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Excellent service! Specially Joao and the general manager, this is the only hotel you need to stay at when you visit Belem for business or pleasure for that matter! Joao Call Cheryl Location’s phone I needed a PCR test and I was able to find a laboratory and the general manager was kind enough to let him his iPhone charger when I lost mine … the service of this place is excellent and breakfast her are the best: especially the lovely and friendly breakfast ladies. Grear job everybody!!! Ricardo USA 🇺🇸

10/10
Exceptional
Ricardo, 16 Jan 2022
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Excellent service, and Joelthom from reception was amazing! He helped get info. for PCR test I needed to travel abroad, and made my check-in seamless and fast! The hotel has a nice gym on the top floor, and the swimming pool was perfect! I highly recommend this hotel! Thank you Joelthom, excellent job 👍

10/10
Exceptional
Maxim, 15 Dec 2021
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Nice hotel of well known international network.

10/10
Exceptional
Maxim, 15 Dec 2021
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Nice hotel of the well known network. Always can be trusted for expected quality.

8/10
Excellent
Walace, 15 Aug 2021
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Strategically located

Hotel with a good standard, strategically located in the city center near to restaurants, pharmacies, Líder hyper mrkt, boulevard mall and old city.

8/10
Excellent
Verified traveler, 05 Dec 2019
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Nice hotel, the staff it’s incredible, always attentive and nice. The hotel needs a few tunes up in the rooms ... overall because of the staff we will definitely stay there !!

10/10
Exceptional
Rodrigo, 20 Nov 2019
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Brand New rooms.

Good location, everything looks brand new. 5 star for the beds super confi and fluffy for Brazilian style. The only down side, they don't have a bar in the hotel. The parking was a bit expensive for local standards but the service was fast.

2/10
Poor
Verified traveler, 07 Oct 2019
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It was a complete disaster, I want to claim a compensation, 3 rooms (changing every day) in 4 nights. Cold shower, WC not functioning, locked out of my room, complete lack of maintenence, incident with towel, air con malfunction, etc etc it was a nightmare

8/10
Excellent
Sjan, 01 Jul 2019
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Breakfast good - friendly staff - very close to mall & restaurants

6/10
Fair
Verified traveler, 02 May 2019
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Good location,near shopping Boulervard. Taxi's availableinfront of the hotel. We reached the hotel around 12 am and the check was not very fast. The breakfast is OK, it is not extensive and impressive.

10/10
Exceptional
Jeffrey, 29 Apr 2019
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Great stay

I liked this hotel very much. Great neighborhood, very comfortable, good service. Beautiful views from the roof-top pool and exercise room. I really liked how comfortable I found the bed and the bed linens. I'll stay here again next time I come to Belem.

10/10
Exceptional
Verified traveler, 27 Apr 2019
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The hotel is not far from the shopping and supermarket

6/10
Fair
Verified traveler, 26 Mar 2019
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Did not expect the area like that. I needed to stay overnight for my early flight next day. But the neighborhood was not what I expected.

8/10
Excellent
Ron, 24 Jan 2019
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The Mecur Hotel Belem is in reasonable walking distance to some sites and shopping, but in the summer heat, humidity and thunder showers a taxi is a better choice.

10/10
Exceptional
Verified traveler, 15 Dec 2018
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Very good place Very good place Very good place Very good place

10/10
Exceptional
Ryan, 25 Sep 2018
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Another nice stay. The beds are really comfortable!! We had smaller rooms because we declined our free upgrade as we wanted connecting rooms. Still enough room and just as comfortable.

6/10
Fair
Verified traveler, 26 Aug 2018
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Underwhelming overall. Check in was a disaster. Wrong room at first. Not gross, but not super clean. Bed was quite firm, but pillows were nice.

6/10
Fair
Travels, 27 Jul 2018
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Nice hotel. Much better than Grand Mercure (friendlier staff, cleaner rooms, better food). Highly recommend. They didn't visit our room to clean, but we will return again and again.

10/10
Exceptional
Verified traveler, 09 Jun 2018
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Great experience

Staff were great & friendly. Room clean. Food fantastic.

8/10
Excellent
grambo, 05 Apr 2018
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Good breakfast, close to malls, nice overall.

The beds comfortable, the staff quick to respond if needed, the only things I would suggest the hotel do for it's clients which is not expensive is out small coffee makers in all rooms, and put hot water kettles with non heating plates like most 4 and 5 star hotels worldwide offer for guests who want coffee or hot water for medication or tea... Besides finding this lack after staying worldwide and becoming used to these two things. I would say the hotel is very accommodating. Overall a 4.7 out of 5.

10/10
Exceptional
Verified traveler, 26 Nov 2017
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Great hotel, great price

Great hotel, was even better than my last time there. Customer service is friendly and efficient, hotel rooms are clean and modernized. The wifi can be a little bit better but not bad at all.

10/10
Exceptional
Verified traveler, 17 Oct 2017
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The hotel is near shopping boulevard and lider supermarket.

8/10
Excellent
Ryan, 11 Sep 2017
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Very nice hotel

Nice hotel! The pool and the view are very beautiful. Comfortable rooms, with a great view too. The restaurant and the room service are very good. Only very important minus, the internet wifi is terrible! Closeby is the Boulevard shopping mall and just across the street is a very good sushi restaurant.

8/10
Excellent
Verified traveler, 25 Mar 2017
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Decent choice for Belem

Decent hotel, with nice but compact room. Area is ok and quite convenient to get around from.

4/10
Poor
Horacio Alberto, 22 Nov 2016
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The room is ok, but the bathroom?

loose faucetts, shower with a wall in the middle! loose WC seating, not a bathroom for that kind of hotel. The staff is slow and inefficient. Breakfast is nothing special. Queen size bed, not king.

10/10
Exceptional
Graham, 17 Nov 2016
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Nice long weekend in Belém.

This hotel has a great location and very helpful staff. Nice rooftop pool with view of city. Highly recommend.

10/10
Exceptional
J, 24 Jan 2016
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Good location, boutique feel

I was very impressed with the Golden Tulip. The staff were helpful and trustworthy, the breakfast buffet excellent, the rooms nice and in good condition. Each floor was small which allowed for a very private feel to it. The hotel is energy conscious with motion activated lights and your room key only accesses the floor you are staying on plus conference, lobby, gym and rooftop pool levels. Wifi was generally good. I would certainly stay here again.

8/10
Excellent
Verified traveler, 24 Sep 2015
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Best hotel in Belem and in a great location. Located next to a shopping mall and many restaurants.

8/10
Excellent
aline, 03 Aug 2015
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Nice hotel, nice location, next to the old town

We went at room 1007 - me, my husband and my daughter. It was very comfort. The only thing I think could be better it was the breakfast - they shoul do some Tapiocas, omelets, panquecas... It will be very nice. I realy enjoyed my room, the pool and the view off the city from there.

8/10
Excellent
Cliff, 22 Jul 2015
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Good to be back...

Very good as always. Stayed here before which is why we came back. We booked a suite which was great and managed to do a late checkout (which we cost us 160 Reals), as our flight wasn't until the evening. Could do with more tables by the pool (only 2), as we had to wait until mid-afternoon for a couple to leave before we could sit and order lunch. Will definitely be back as tried a different hotel which was £10 less and terrible.

8/10
Excellent
Verified traveler, 09 Aug 2014
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the staff in front desk is very kind and speak English well. However, the hotel don't accept USD. All the cost have to be paid in RS.

10/10
Exceptional
Ed, 06 Jan 2014
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Tops

Excellent. Friendly staff, fast service, great breakfast. Clean, no unnecessary frills. Good AC. Well trained staff, world class service and structure. Too bad I am not planning to go back to Belem anytime soon or I would certainly stay there again.

8/10
Excellent
Mrs Fig 24, 04 Apr 2013
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family reunion

We traveled to Belem to meet cousins (30+) that we had never met. It was essential that our location was convenient for all to meet us. The hotel staff was excellent. The breakfast was good. The room was spacious. The bathroom was a little small but functional. Overall it provided all the services that we needed.

10/10
Exceptional
Fabio, 25 Mar 2025
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Top

Top

6/10
Fair
Elaine Cristiny, 18 Jan 2025
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Precisa trocar os cobertores da cama

O café da manhã é uma delícia, tem muito itens regionais. O atendimento é super gentil. O quarto tem um coberto daqueles de pêlo, fino, não é um edredon, horrível pra dormir, se colocar o ar condicionado pro quarto esfriar, fica com o frio com o cobertor. O chuveiro demora bastante pra esquentar, você precisa deixar ligado uns 5 minutos pra aquecer a água, um desperdício. As cortinas estavam sujo e o banheiro parece antigo.

8/10
Excellent
Verified traveler, 16 Dec 2024
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Ótimo Hotel

Um ótimo hotel, uma boa localização e um bom preço

10/10
Exceptional
Verified traveler, 09 Dec 2024
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Bom hotel, tem conforto, limpo e em uma região amigável de Belém. Poderia ser mais barato pelo que entrega. A rede hoteleira da cidade carece de bons hotéis e esse é uma das melhores opções, mas eu esperava mais por ser rede Mercure.

10/10
Exceptional
Andre Luis, 26 Nov 2024
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Funcionários atenciosos, café da manhã muito bom e rápido check in

6/10
Fair
ednaldo, 27 Oct 2024
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não recomendo

Hotel abaixo da expectativa pelo preço que se paga da diaria, ficou abaixo de atender um bom quarto Apto que fiquei reformado colchão antigo muito mole banheiro tinha uma infiltração com cheiro de mofo Infelizmente na proxima não me hospedo mais.

10/10
Exceptional
Priscila, 24 Oct 2024
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A estadia foi ótima. Todos eram muito atenciosos, as acomodações, o serviço, o café da manhã, tudo foi excelente. Pretendo voltar em breve ao Mercure.

10/10
Exceptional
Marlise, 21 Oct 2024
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Excelente equipe. Excelente localização. Fica ao lado de docerias, bares e restaurantes. Fiquei com meus filhos e amamos

10/10
Exceptional
Silvio, 02 Oct 2024
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Acomodação limpa e funcional. Localização excelente, perto de lojas e shopping center. Café da manhã ótimo. Pontos fracos: sem água quente no chuveiro. Elevadores entraram em manutenção no domingo pela manhã sem qualquer aviso e quase me atrasei para um compromisso.

8/10
Excellent
Renata, 26 Aug 2024
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A acústica do quarto deixa bastante a desejar, o café da manhã poderia ser um pouco mais completo. Academia e piscina muito boas.

8/10
Excellent
José, 22 Aug 2024
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Boa opção

Bom hotel, com precos muito elevados. Me cobraram 12 reais por uma agua sem gas

8/10
Excellent
ACACIO, 28 Jul 2024
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Cafe da Manha Piorou

Ja nos hospedamos varias vezes nesse hotel.No Geral excelente , porem o Cafe da Manha piorou muito nao sendo compativel com o nivel da estadoas anteriores e nem com o oferecido pela rede Accor

8/10
Excellent
Leonardo, 13 Jul 2024
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Primeiro experiência no hotel

A minha primeira experiência foi muito boa e confortável, única coisa que não gostei foi no elevador que não estão funcionando 100%, fora isso muito bom

6/10
Fair
LUCILIA, 28 Jun 2024
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Não Voltaria

Pelas opiniões de outros hóspedes, esperava mais. Tem pontos positivos e negativos. O hotel, precisa detetizar regularmente os ambientes. Fiquei surpresa ao acender a luz do quarto e ver baratas pequenas correndo pra se esconder e no banheiro tbm. Em um dos dias quando estávamos tomando café, parece mentira! Tinha uma barata não muito pequena, andando na porta de vidro perto da mesa onde estávamos tomando café. Nunca imaginei que encontraria esse tipo de inseto. É a primeira vez q vejo esses insetos nojetos em um hotel. É uma pena! O hotel é bonito e bem localizado.

10/10
Exceptional
Verified traveler, 28 Jun 2024
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Boa escolha

Muito boa estadia. Quartos pequenos, porém novos. Chuveiro com pressão ótima!

10/10
Exceptional
Fernanda, 23 Jun 2024
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Localização e Conforto

Já me hospedei outras vezes no Mercure. Experiências boas e ruins. Mas dessa vez foi tudo perfeito. Atendimento, o quarto confortável, café da manhã muito completo. E a localização sem igual. Voltarei outras vezes.

10/10
Exceptional
Ricardo, 19 Jun 2024
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Quanto ao hotel tudo ótimo. Tenho uma ressalva a fazer quanto ao café da manhã, muita variedade e pouca qualidade.

10/10
Exceptional
CLAUDIO, 18 Jun 2024
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Hotel excelente

Hotel excelente. Serviço e atendimento muito bons, pessoal muito atencioso (especialmente da recepção), academia excelente, quarto confortável. A única curiosidade (negativa) é a altura dos dispenseres de shampoo e condicionador no box. São instalados na altura do chuveiro.

10/10
Exceptional
Elson E, 04 Jun 2024
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Hotel Muito Bom

Hotel muito confortável, atendimento muito bom, muito bem localizado num bairro nobre próximo a tudo.

10/10
Exceptional
JOAO, 02 Jun 2024
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Quero voltar

Incrível, trazendo um paz

8/10
Excellent
Gelcimar, 15 Apr 2024
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Razoável

Razoavelmente bom… o café da manhã não foi bom … poucas opções e o bolo que tinha parecia já está a alguns dias … pois estava cedo e sem sabor …

8/10
Excellent
Marco Antonio, 30 Mar 2024
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Boa hospedagem, mas entrega pouco para o preço pago.

10/10
Exceptional
Verified traveler, 11 Mar 2024
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Muito bom!

Hotel muito bem localizado, com café da manhã incrível, oferecendo opções de comidas típicas entre as tradicionais. Quarto para casal bom, tudo funcionando, e com uma vista bacana da cidade. Gostamos muito!

8/10
Excellent
ABRAAO, 16 Feb 2024
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Estadia honesta

Acomodação razoável pelo valor pago.

10/10
Exceptional
Bruno, 30 Nov 2023
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Tudo maravilhoso!!

10/10
Exceptional
Marco Antonio, 23 Nov 2023
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A cama me cativa.

6/10
Fair
Solano, 06 Nov 2023
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Tem que melhorar

Um bom hotel, porém dessa vez à limpeza deixou a desejar.

10/10
Exceptional
Marco Antonio, 14 Oct 2023
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Muito boa, mas o estacionamento poderia ser gratuito pelo preço da hospedagem.

8/10
Excellent
CLAUDIO HENRIQUE BARBOSA, 11 Oct 2023
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Belem no Cirio.

HOTEL BEM LOCALIZADO, CAFE DA MANHA COM ITENS VARIADOS. ATENDIMENTO MUITO BOM. SENTI A FALTA DE MALETEIRO!

4/10
Poor
Milton, 05 Sep 2023
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WiFi não funciona!!!

Nos dias atuais WiFi lento já é indesejável, neste hotel simplesmente não funciona. Café da manhã ok, não arrumaram o quarto em um dos dias e o prédio de 30 andares só tem 2 elevadores que tiveram manutenção em dois dias, tornando a espera muito longa. Foi a pior estadia em um hotel da rede Accor!!

10/10
Exceptional
Delio, 03 Jul 2023
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foi muito bom

8/10
Excellent
Cesar, 29 Jun 2023
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Boa estadia!

Boa estadia, pequenos detalhes a serem corrigidos (já informados ao hotel). O hotel é muito bom.

10/10
Exceptional
João, 05 Jun 2023
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Comodismo e atendimento TOP

Uma pena que foram poucos dias, mas foi muito bom. Quarto super confortável, café da manhã ótimo, massagem e ótima localização

10/10
Exceptional
FERNANDA, 01 Jun 2023
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Melhor hotel que já me hospedei em Belém

Excelente hotel. Atendimento impecável. Café da manhã maravilhoso. Melhor localização da cidade Quando voltar à Belém, ficarei novamente no hotel. Indico!

8/10
Excellent
Verified traveler, 29 May 2023
hotel-logo-v2.pngTraveller

Incrível o hotel, cama muito confortável, amenidades no banheiro excelentes. Única sugestão seria acrescentarem também uma tomada próximo a cama. Todos muito distantes.

10/10
Exceptional
Daniel, 28 Apr 2023
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Ótima

4/10
Poor
Francisco, 15 Apr 2023
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Decepção!

Os quartos ruins demais. Em um triplo, colocaram praticamente um colchonete no chão, acabando com o conforto de um dos hóspedes. Quarto absurdamente apertado. No banheiro, não havia chave para trancar, o chuveiro espalhava água pra todos os lados. Enfim, decepcionante demais e não vale o valor cobrado. Atendimento no Check-out, quando vamos pagar a consumação é péssimo, pessoal sem qualquer cordialidade. De bom, apenas o atendimento de uma senhorita chamada Ana Clara, na recepção, que fez nosso check-in e foi super atenciosa, carismática.

4/10
Poor
sandro, 17 Jan 2023
hotel-logo-v2.pngTraveller

Hotel Mercure que pelo padrao do grupo deveria ser melhor

4/10
Poor
Patricia, 13 Dec 2022
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Necessita de manutenção urgente

Hotel precisando urgente de manutenção, todas as vezes que fiquei nele precisei ligo na estadia trocar de quarto, pois o que nos colocavam estava com problema, ou banheiro vazando, ou Tc não funcionando, sem sofá e etc, mas nessa estadia solicitei andar alto e como sempre não atenderam, mesmo estando disponível, a Tc não funcionava, o abajur não funcionava, reclamamos e nos trocaram de quarto, colocando em andar um pouco mais alto, nesse outro quarto secador não funcionava, o quarto não possui tomadas na cabeceira da cama, aliás tomada é artigo de luxo, fui utilizar a academia não conseguiam ligar o ar condicionado, o painel do elevador solto, além das outras reclamações que fiz nas estadias anteriores como porta do armário caindo, ar condicionado vazando no móvel, porta para a sacado machucando qdo abrimos, nada foi resolvido, o hotel está sem manutenção alguma, não atendem a pedidos nas reservas, enfim uma pena, dessa vez mudei de hotel e não mais me hospedarei nele, infelizmente.

10/10
Exceptional
ELIZABETH, 05 Dec 2022
hotel-logo-v2.pngTraveller

Conforto

Quarto confortável, cama, roupa de cama e banho limpas, bom ar condicionado, tudo em ordem. TV grande, com vários canais, internet ok. Banheiro bom, com dispenser de shampoo, condicionador e sabonete líquido, com perfume muito bom, secador de cabelo. Café da manhã mais industrializado, mas é bom. Tem restaurante terceirizado no hotel e o que pedimos estava gostoso.

10/10
Exceptional
Daniel, 05 Dec 2022
hotel-logo-v2.pngTraveller

Ótima estadia com a família

Hotel muito bem localizado, café da manhã bem servido, lençóis e toalhas confortáveis e limpos. Internet boa, tv grande. Um ponto super positivo: entrada coberta para carros. Acredite, chove todos os dias em Belém e para entrar no táxi com malas, crianças e ter que embarcar na chuva ou segurando guarda chuvas ninguém merece. Ponto negativo: o sofá cama, do quarto família, não era nada confortável.

10/10
Exceptional
Rita Cassia, 17 Nov 2022
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Adorei!

Maravilhosa... aproveitei muito o hotel. Só tenho elogios a fazer. A localização é excelente.

8/10
Excellent
Pedro, 25 Oct 2022
hotel-logo-v2.pngTraveller

O hotel tem recepção agil e cortes. O quarto tem um bom tamanho e varanda. O chuveiro eh bom e tem uma otima ducha. Entretando pega por falta de pequenas manutenções: a porta do armário corre com dificuldade; a porta do banheiro não fecha direito; o café da manhã tem reposição falha e as vezes fica sem talheres e copos. A hospedagem foi boa.

4/10
Poor
José Waner, 13 Oct 2022
hotel-logo-v2.pngTraveller

Café ruim máquina do café com problemas, atendimento do bar péssimo, razoável atendimento da recepção, elevadores com problemas não marcava o andar correto, baratas andando dentro do quarto quando apagava a luz terrível, no apto éramos 3 pessoas deixavam 2 sabonete mini, no dia do tacacá serviram tacacá ruim salgado camarão, esse hotel nunca mais vai nos ver.

10/10
Exceptional
Sergio Roberto, 14 Sep 2022
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um lindo hotel emuito confortável sua localização.

Muito boa no geral. Mas o nosso chuveiro (407) teve um probleminha com o box. Foi detectado por mim e, averiguado, melhorou.

8/10
Excellent
MOACY, 08 Sep 2022
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Benefício poderia ser maior em relação custo.

6/10
Fair
João Ricardo, 07 Sep 2022
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desapontado.

Estadia sem intercorrências, porém o estado geral do hotel necessita de investimentos, modernização, revitalização.

8/10
Excellent
Mario Jose, 04 Sep 2022
expedia-logo-v2.pngTraveller

サービスがとてもよくて、安全安心な環境です。

10/10
Exceptional
Luis Alberto, 29 Aug 2022
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Hotel muito bem localizado. Perto de tudo. Quarto limpo e confortável. Equipe atenciosa.

6/10
Fair
Marcia R R L, 23 Aug 2022
hotel-logo-v2.pngTraveller

Decepção

Quarto pequeno,com as portas emperradas e com a madeira danificada, precisamos ser trocadas.. Banheiro precisando de reparos e limpeza. Esperava um padrão bem melhor para a bandeira Mercure

6/10
Fair
Cleber, 04 Aug 2022
hotel-logo-v2.pngTraveller

Decepcionante para uma cadeia como a Mercure

Razoável, mas o serviço de wi-fi é horroroso... impossível de usar mesmo em horários alternativos. Não conte com este serviço. Serviço de copa bem fraco. Café da manhã aberto há mais de uma hora e não tinha sucos. Comidas que deveriam ser "quentes"estavam frias.

4/10
Poor
wagner costa, 26 Jul 2022
hotel-logo-v2.pngTraveller

Nao foi boa, a televisão ficou três dias sem funcionar devido ao problema da net, a pia tava entupida, teve um dia que as toalhas so chegaram no quarto depois das 18:00, problema com a lavanderia, portanto não me agradou. Não volto mais.

8/10
Excellent
Giselle, 24 Jun 2022
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Demora na limpeza do quarto,tinha que ficar pedindo e mesmo assim demorava muito.O quarto que fiquei não possuía quase tomadas.

8/10
Excellent
Tami Cristina, 21 Jun 2022
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Otimo custo beneficio

Espaco do quarto bom. Cafe da manha ótimo. Localização excelente.

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