Excellent
1521 Guest reviews
10640 100 Avenue NW, Edmonton, Canada. See map
Loading ... Please wait whilst we find you the best room offers.
With a stay at Matrix Hotel, you'll be centrally located in Edmonton, within a 5-minute drive of Rogers Place and University of Alberta. This eco-certified hotel is 0.6 mi (0.9 km) from Edmonton City Centre and 6.1 mi (9.8 km) from West Edmonton Mall. Make yourself at home in one of the 184 guestrooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Edmonton? This hotel has 8167 square feet (759 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
No rollaway/extra beds available
Green Key Global
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 18
Pet max weight (per pet) in lb is 40
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Conference space
Fireplace in lobby
Hiking/biking trails nearby
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
24-hour front desk
Porter/bellhop
Express check-out
Meeting rooms
Wedding services
Express check-in
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 8167
Conference space size (meters) - 759
Number of meeting rooms - 4
Self parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
RV, bus, truck parking (surcharge)
Terrace
Banquet hall
Reception hall
Outdoor furniture
Probably 3.5
Has the ability to be a really nice hotel but it feels more like a 3 or 3.5, Not a 4
The area that the hotel is located in is a bit sketchy and one vehicle behind me in their open parking lot had its passenger side front window smashed in the night. Also, on the Friday night, there were people partying on my floor until 3:45am and the noise easily transferred through seemingly paper thin walls and I’m a deep sleeper with 3 kids.
Rooms are well appointed
It was super awesome,I loved it.
Matrix is a great hotel!
Great spot close to everything. Culinary Unicorn restaurant fantastic
Room had a beautiful, spacious/luxurious layout. Great amenities as well.
Nice hotel
Awesome place to stay
I liked that standard check out is 12pm and that the facility has the lounge restaurant area Suite was smaller than expected but well divided and very cozy Was worth my money has i paid similar price for nothing comparable
Was clean for most part. Seen some dust on floor around a electric heater in bathroom. Also rug at edge going into bathroom was separating and lifting which could be a tripping hazard. The coffee maker had to be plugged in and had to move some furniture to get at the cord and plug in
Clean and ample parking
Great Stay!
Is it perfect? NO, But it reasonable price, good location, conformable rooms, and great made to order breakfast all out any negative rewiews you may read.
Great location, helpful staff.
Always amazing staying at the Matrix! I recommend it to anyone and everyone going to Edmonton!!
Amazing stay
Staff was great. Hotel is clean. They have high end coffeemaker No microwave
I own a business in YEG, and have stayed here numerous times. I feel comfortable and safe, and love the area. Having a few restaurants and the Starbucks attached is amazing too.
Free parking is great. We stayed for a friend's birthday and they gave her a little gift. So sweet and great service. Nice rooms and great location.
I wasn't expecting having to pay a $300 deposit when I checked in. I hope I'm able to get it back.
Amazing experience, friendly stuff very assertive very attentive treated us like royalty. I will absolutely be back.
The room and staff were nice. However, $30 for parking is ridiculous, and the food at the lounge was not the best.
Lovely centrally located property that was clean and comfortable and affordable
Quick and easy
Wonderful experience
The staff was amazing. We were there for medical reasons. The staff went above my expectations. I will definitely recommend this hotel.
Comfy Stay
Nice rooms - very comfortable and clean - great location close to downtown attractions - will be back!
.
Great princess great service
Great stay. Will be back in the future
Our stay at the Matrix was relatively comfortable and pleasant. The hotel itself could use some TLC, common areas and hallways etc showing signs of wear. Our room was a decent size for 2 people and the bed was comfortable. One thing we did notice was the noise level in the room; you could hear anyone in the hall and the neighbouring rooms. Overall, it was an easy, comfortable stay and I would stay there again if looking for a mid-price hotel.
Great stay
Very nice hotel. Extremely clean room and great breakfast buffet. The front desk clerk was friendly and knowledgeable
All great except parking
Great stay. Love the option of dining it offers. Was not happy about $30 parking.
Nice staff, nice room, good food.
Our favorite place to stay in Edmonton
Parking is not great, and they wanted to charge me $30 a night. Seemed pretty steep since i pay $25 a night for underground secured parking just up the road.
.
Short walk to the Arena and Ice district.
Nice surprise within walking distance of Roger’s Center! Staff were friendly and their restaurant was excellent! We would stay here again.
We had a small hiccup with our room the first night with there being an issue with cleanliness in the bathroom however when mentioned to the front desk, they were absolutely wonderful to deal with. They went above and beyond to make our stay perfect in every day. Little to my knowledge, my now fiancé was planning to propose and they upgraded our room. I can’t thank them enough for their kindness
Nice property. Good staff.
Was not greeted kindly at arrival. It set the tone for the remainder of my stay. Room was okay, bed was uncomfortable. The room description said there was a microwave in the room, but there wasn't. Asked for an upgraded room with VIP Access, was told the rooms were available and just needed cleaning. I said I would wait, and the matter was ignored. All round, I don't think I'll book her again.
As it was last time the stay was exceptional, the staff friendly, and the room was clean and ready for us!
Love the location
You unfortunately have to pay for parking which I did not realize when I booked the hotel. About $30 per night.
Staff were very friendly. Food at loft was good. Room was clean.
Dog Friendly
Really great hotel, I was able to bring my dog and she enjoyed it as well. The only negative was that check in took a really long time and I think I waited 20 minutes before they were able to check me in.
Charged 30 per night for parking . Wasnt noted anywhere there was a charge for that
Review for Matrix Hotel, Edmonton We recently stayed at the Matrix Hotel for an Oilers game and had a great experience overall. The hotel is clean, modern, and well-maintained, with comfortable beds that made for a restful night’s sleep. One of the biggest perks was the location—it was only a 15-20 minute walk to Rogers Place, which was super convenient. The only downside was the lack of late-night dining options near the hotel. After the game, we struggled to find a place to grab a bite to eat. Had we known, we would have stopped at one of the restaurants near Rogers Place before heading back. That said, we’d definitely stay here again for the comfort and convenience!
It was nice
Easily accessible
Was clean , but needed an extra pillow, they did not have one to give us. They were all out.
The lobby was nice
Everyone was friendly, nice location, well looked after property.
Great check in procedure
Easy walking access to convenience stores and city travel
The front desk staff were so kind. The room was huge and clean. I really liked the amount of counter space available (wierd thing to share, but it matters!) The towels and floor mats were shabby, and I could hear the doors to other rooms opening and closing (banging) periodically. I did not love the parking situation, the lot was very full, difficult to navigate, and signage was really unclear about where the overflow lots were.
Everything was great but parking was extremely limited and came with an additional fee
Love this place
Very friendly staff, secure and for accommodating. I highly recommend
A great place!
A great stay! The room was clean, quiet, and a good location. Wonder and helpful staff.
Highly recommended
Always a great stay. Very friendly staff and clean & comfortable rooms.
Everyone was pleasant.
It would have been nice to have an extra pillow on the king size bed. We only have three pillows and I ask for an extra one and was told they didn’t have any. Other then that it was a good stay been I had a hard time sleeping. Would definitely stay there again but will bring my extra pillow next time.
Great location for downtown events. Parking lot is confusing for payment. If you park in the Matrix designated lot and pay outside at kiosk it is $50.00, they dont tell you that you pay inside to get the $30.00 rate and they do not refund you.
Great staff!
The hotel is great and we'll definitely stay there again, but the staff is above and beyond. Couldn't have been happier with the service we received.
The staff were very friendly and helpful, our room was awesome and clean, and the food at their restaurant is 10/10 would definitely recommend this hotel if you are visiting or going for an event. It is also very affordable prices for the rooms and the restaurant too.
Excellent staff
People were partying all night, one girl was in the hallway screaming. You can hear people talking in the halls and through the vents. Beds are not great
A nice hotel in a convenient area.
It is always a great place to stay
Parking lot - walked out and saw 2 smashed windows - also, the lack there of when it comes to parking - don't drive a truck here.
Staff was super friendly, hotel was clean. Parking was a bit sparse and suspect.
It’s good
Close to ice district
I appreciated that the staff came in and remade the bed each day. The front desk staff were very friendly and knowledgeable.
Great location.
Great rooms, nice restaurant/lounge, excellent service. Lots of extras like espresso or coffee in the room. Their customer service is masterful! Every single staff member we saw was pleasant and helpful.
Our room was dirty. Lots of dust on clock and night stand. Crumbs on the carpet. Very small bathroom and the bedframe closest to the bathroom is a hazard. Poor design of the room. The room needs a refresh. Mattresses were worn out and the pillows two small when compared to other similar hotel in similar price range. The front desk attendee at check-in tried too hard to sell us the restaurant. Location is the one good thing about this hotel. Unlikely will be returning.
Nice place for the night
Need more covered parking area
Area was nice and convenient , not too hard to find parking, staff was great. bathroom barn door with gaps was an odd choice but I guess with the room shape was the only thing that worked. defiantly ran into the handle going to the bathroom in the middle of the night which gave me a nice bruise to take home with me. overall an average stay and would stay there again for the convenience at that price
Nothing special remember if your gonna stay here add 50 dollar to your total 30 for parking 20 for breakfast. They dont offer complimentary breakfast
My first bad review, I travel a fair amount for work but this was just crazy, this was my email to the hotel manager today, "Hi there I wanted to write to you about a horrible experience my colleagues and I had during our recent stay at the MATRIX hotel. First off, the hotel itself is beautiful and the staff were for the most part fantastic. I booked 3 rooms and everything was fine until we returned from our meetings (around midnight). My keycard wouldnt work so I went to the front desk where your agent told me that there has been a mixup and they need to move me out of my room. I had already unpacked earlier and had showered in the room before my meeting. I told him this but he said that unfortunately he would have to send security with me to retrieve my belongings and move me to another room. I was not happy but just wanted to get to bed so we went to my room. As we were packing my items, I asked what my new room is and he gave me the room number of where my colleague was sleeping (my colleague heard this and actually opened the door to ask what was going on- our hotel room was open and he was across the hall). The security guard (who was great by the way) was also confused and wasn't sure why they were making me change my room (in the middle of the night as well). The guard was in the hallway and trying to figure out what to do, I waited 10 mins, shut my door and went to sleep.
Quiet, great location, lots of nice walking options!
Staff of hotel was very welcoming. However, my vehicle was broken into even after being told they monitored the parking lot. General safety concerns throughout the area.
Perfect!
Always enjoy staying at the matrix! Enjoy the downtown Edmonton area and enjoy being able to come to the friendly familiar faces at the Matrix hotel
Good Value
The standard rooms are nice, but they come with hilariously small pillows on the beds. Book deluxe rooms, they are usually only a few bucks more.
It was quite nice, could use a better TV system other than simple cable TV channels.
Was very nice to stay at, staff was polite and I liked having a spot to park where I know my vehicle was safe. Lots of places in walking distance
.
Very clean hotel rooms r nice
Good deal
Staff were fastastic as always. Someone brought a microwave up to the room so my niece could have nachos.
Beautiful hotel
Enjoyed the additional glassware offered in the room. Very thankful for the bottle of water after a night out!
Close to legislature
The rooms could have been more efficiently lit; a dim area by the coffee maker for example. The staff was friendly & responsive; and the location was only 1 block from a main bus line.
Excellent staff. Bad coffee machines, TP and towels. Nice robes(didn’t use). Gym is nice. Elevators and ice are a pain. Good for the money.
Great stay
Great stay and convenient. Would definitely stay here again.
Great stay, the Resturant Culinary Unicorn was amazing
Matrix Hotel | Hotel in Edmonton | Travala.com
10 star stay W thread count
Excellent location; high quality bed and sheets w pillows; nice room and guest service. I would stay here again especially w the lounge/restaurant on site.