Excellent
2388 Guest reviews
23 Ferny Avenue, Surfers Paradise, Australia. See map
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With a stay at Mantra Towers of Chevron in Gold Coast (Surfers Paradise), you'll be within a 5-minute walk of Cavill Avenue and Slingshot. This aparthotel is 0.3 mi (0.5 km) from Surfers Paradise Beach and 2.3 mi (3.7 km) from The Star Gold Coast. Make yourself at home in one of the 136 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include express check-out, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities
Elevator
Hair salon
Shopping on site
Barbecue grill(s)
Laundry facilities
Arcade/game room
Garden
Safe-deposit box at front desk
Express check-out
Meeting rooms
Steam room
Sauna
Billiards or pool table
Grocery/convenience store
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of indoor pools - 1
Number of outdoor pools - 2
Parking (limited spaces)
Free self parking
Pool sun loungers
Terrace
Vending machine
Great location pity about the room.
The reception staff were helpful but the 2 bedroom apt had a some faults. The range hood was hard to pull out, the Aircon was stuck on a 4 hour timer so we had to keep turning it back on at night (reported but not fixed) the toilet seat and towel rail was broken (reported and fixed) the Foxtel never worked for the 9 days and the phone to call reception did not work. Took a lot of ringing around to find a number for reception. The location was very good, the outdoor and indoor pool areas were very good and very clean. Staff were helpful.
Really enjoyed my stay however, was confusing at times to navigate from one tower to another.
Check in instruction is not clear.
The property condition is good. But the check-in instruction is not clear.
I have been coming here for the past 12 years and my family and I love the pools. The lagoon is amazing and unique and the indoor people is gorgeous as well. The outdoor spa has not worked the past few times but the indoor one still works well. The apartments are nice but some of the ones we have stayed in could do with a refresh. Other than that, would definitely recommend as it is also reasonably priced if you find the right deal.
Very tired and rooms need some TLC. Great location though and a Coles at bottom of building
Great stay, a bit old in areas but everything functional and easy access to everything. Great pool
It was centrally located with shops right below and came with parking and the benefit of a short walk to the beach. However it was hard to be lcoate a free a designated parking spot. The elevators in tower 2 smelt bad and our room was not clean though the housekeeping staff left a note they did. The other towers and the swimming pools levels were clean. We passed on the feedback to the front desk who promised to look into it but I doubt anything would change.
Hot location
Great hotel and location for 3 friends on holiday. Our room had 2 bedrooms and ample space to chat/mingle. The lagoon pool was excellent for my heavily pregnant body. Plus we were close to attractions and restaurants
The air-conditioning was not working and had to stay in this heat weather without air-condition and what they offered is to downgrade our stay to provide a property with air-condition in addition to the poor condition of the property
So easy to get to everything from the apartment. The pool area is amazing. Apartment is well laid out and in good condition. Would stay again in a heartbeat
Nice view and the shopping
Rooms are dated. Old fittings and furnishings. Toilets kept leaking. Hallways had a bad smell. Too many people in the complex.
Everything was ok except for check - in, where we had to walk around for 2 hours in the heat waiting to check - in. I also think the pics shown of the rooms to sell the deals, should be of the actual room I'm paying for,and not what I think I'm going to get. I wasn't too impressed with our room, as I thought I was getting what I had seen in the pic,but we made it work,only 1 tv and poor furniture.
Good location
Good location and convenient coles supermarket
Great location and great amenities!
2nd stay - perfect place to stay - everything we needed for 1 baby and 1 toddler was either onsite or nearby. Our Gold Coast go to
Had a fantastic stay staff were great I would recommend this hotel
Such a great place for families!!
Good hotel in the heart of Surfers. Had all the amenities needed, but Wifi was very patchy.
Nice location, easy access to Surfers Paradise and beach. However the parking access is a nightmare and very confusing.
Perfect spot for views along coastline
Very good
Awesome outdoor pool. Good prompt service. The actual apartment was a little more outdated than I expected. Still a nice enough stay, just not “special”
Maybe a Little Pant in some of the areas and A bit more Heat in the Spa
How high we were amd how amazing and comfortable the apartments are and how nice all the staff are so nice
Lovely place the best mantra in the Gold Coast
Very beautiful apartment. Sparsely set up as far as kitchen utensils washing powder etc
Great location, amazing views, clean and stylish apartment. Furniture was a little tired but in general great accommodation. Pool area really lovely and parking was easy.
Cups not cleaned properly or stained, no serving or cheese platter plate ,foxtel not working, no second tv , no dishwashing liquid
False fire alarm when off two times.. no communication..not respond from reception.. very disappointing
Lovely stay. The pools were wonderful. Noise from Beach Cali nightclub kept us awake despite being on level 42!!
Adequate, needs technology update.
Nice building. With self parking i think, i KNOW , a lot more could be explained prior to arrival with a quick mark reference and knowledge your can park at reception to check in. There is no technology in the room i was in, not 1 usb point in the room and the Foxtel was over 10 years old and you had to fully reboot the box at least twice a day. Overall very nice, very central.
The view WOW. Everything was so well appointed and really conveniently located so close to the beach and so close to the shops and restaurants. I didn't want to leave. I'll definitely be back.
Room was expensive but very basic. Location was facing main hwy with emergency sirens going along the street what felt like hourly. Concerning issue was the fire alarms going off in the hallways late one night but as I was asleep could not be heard. Daughter who was up eventually woke us up and there was actual smoke in our hallway. We evacuated and waited downstairs with not one fire warden in sight to assist or tell us what happened. Fireman came down said it was ok to go up and that was it no communication from the hotel about the incident.
Great facilities
Great location, excellent lifts that go everywhere once you work it out! Main bed was very lumpy, the topper didnt fit. There was no duvet, only sheets and polyester mink feel blankets which was too sweaty but too cold not to use. Parking was great, easy to park. A bit noisy from the street, even on the 32nd floor. Would stay again as great facilities and location. And a beautiful view from balcony.
Our family stay at the Mantra Towers was simply blissful and just what we hoped for. The apartment was very comfortable, amazing views with so much space and everything required for our stay. The complex was amazing, beautiful outdoor pool area and also a well equipped gym, indoor pool and spa area. Plus we made good use of the BBQ area for a fun family evening. Also great location and easy walk to beach, shops and local dining area. We hope to return soon!
Great location. Walkable distance to surfer paradise and close to tram station and the gathering spots of some guided tours. Many dining options close by and supermarket right at the ground floor of the building. The only downside is the building itself is not very soundproof. We could hear clearly what was happening on the street even though we were at the considerably higher level of the building. Overall, it's still a pretty good stay!
Very comfortable 2 bedroom apartment that offers you everything that you need for relaxing stay during your holiday. Very friendly staff, amazing location close to the city centre and public transport Cole’s and pharmacy in the same building, so to buy your groceries you literally go down with the lift and you are inside the shopping centre. Strongly recommend!
I didn’t like the experience as we spend two hours trying to figure out how to get into the parking and our room. The apartment was full with crickets and weird noises.
We tend to stay at this property for convenience. We can park the car easily in the carpark and walk to most places. As the property is located over Woolworths and Coles it is easy to purchase anything you need if you wish to eat in, there are also may places to eat out in walking distance which is also extremely convenient. Staff have always been extremely helpful, check in easy.
Would stay again.
We had a 3 bedroom apartment. Room 2 needed an opening window to let fresh air in. View was beautiful.
The view was spectacular. Apartment was very roomy.
You can't go wrong staying here
Great place for a family holiday. Spacious apartment, fantastic pool complex. Shops at your door & close to Cavill Ave... Couldn't ask for anything more.
The property location is very good, but the rooms are looking old and outdated. We have been going to stay at the Mantra Tower for the last 12 years and have noticed a decline in the rooms appearance and maintenance and also what the rooms offer as far as facilities are con cerned
The room was quite old with most furnishings and areas very worn. External lock on door was broken and sliding doors didn’t close properly. Holes in walls semi patched. We asked for an extra bed which was terrible and kitchen utensils did not cover for all guests. Dishwasher and microwave were faulty. The building bin chute was blocked and the lobby and lifts smelled very bad the entire 4 days we were there despite reporting it to the front desk.
Great location. Apartment was very basic. Kitchen had minimal equipment. Pool good
The room was good, however there was a bad smell in the main bedroom especially on the first night, it became better over the days we were there as I would open the window each day to allow fresh air to come in. The location is the main attraction for us as we can walk to most things.
Room was not as advertised furniture was old and unusable
Decent stay
Clean and within walking distance to everything
Great place to stay with friends. So close to restaurants and shops. Definitely stay again.
Great for family holidays
The rooms are pretty outdated and the bathroom was fairly old with a shower head that had little pressure. Also no housekeeping availabe and you had to go to reception to get refills like toilet paper or towels. The single beds were uncomfortable to sleep on as the springs just sanj down in the bed when lying on it
We liked the location We didn’t like the old and worn out interior of rooms.
Discovered this place. Pool lagoon area was amazing! Shame infoor pool area and sauna were closed, but well be back. Our room (2 bdr) had 3 balconies which was amazing. Walking distance to centre of surfers. Didnt have a car so not sure about parking situation. Not enough blankets in rooms but and no housekeeping option. Had to get pool towels from reception in other tower. 3 towers in total, we stayed in tower 2.
Master bed room was very noisy just like we were sleeping in the middle of the road. Windows insulation was no-existent. we have to use the toilet role paper to make the ear plug for the first night to reduce the noise impact and have some sleep. Next night, I approached the manager and requested ear plugs. He promised to make the ear plugs available next afternoon. But ear plugs never came and finally after 4 days we checked out.
Pool was beautiful but not enough shade so made it hard to have pool days as youd be sitting in yhe hot sun. Parking at the hotel is awful, only a handful of available spots so if you're home late youll miss out and have to pay for parking which is frustrating. Beds were uncomfortable and not made well, you end up sleeping on a bare mattress because the sheets dont fit properly. Good location, handy having coles below but the hotel itself is a bit worn and getting old.
Stayed here recently in one of their apartments with my husband and our kids. It was great, very clean, close walk to the shops and train/bus was close by and easy to use. The reception staff were amazing and very helpful.
Excellent property, clean apartment. Staff were so helpful and polite at all times.
Staff were lovely but not great with communicating the basics which had us a bit confused on parking and re entering the building and how to get to the pool from our tower which is different than the others and contradicts info on map. We were not able to check in untill an hour late due to room still being cleaned but staff were kind enough to offer a late check out in compensation. Room was clean and tidy but I was glad I always have basic toiletries as the cleaner hadn't bothered to refill the shampoo/conditioner and body wash station. That aside, we had an amazing stay and can't wait to return. Lagoon pool is amazing and Love how close to all the restaurants and buzz of Cavill ave it is. Great place for families.
It’s a nice apartment resort , would recommend. It’s clean, good facilities, nice pools , great location, staff were good, just need to ask for things you may need . Very happy would stay again
Apartment is very old,and everything inside is old ,I just wasted my money.For money what I paid for I could get in Hilton hotel
Didn’t allow me to check in till almost 2 hours later. Spa suna went working, washing machine is mouldy,carpet flooded when raining
I loved everything about this place my kids had the best time will definitely come back next year
Room we were given had a/c issues. Thankful it wasn’t too hot at the time of year however still very uncomfortable.
Very happy visitor.
Loved staying there as it’s so close to everything. Beautiful views.
Great location would definitely recommend.
Was incredibly noisy on level 2 making it very hard to sleep. Would recommend some noise proof shutters go in these rooms. Also, in the 3 bedroom apartment the two rooms were double and we had 3 children. Wasn’t clear on website when booking and would have had to pay $80 extra per night to upgrade to a room With single beds. Also, a bit inconvenient to not be able to have extra security fobs. Our 15 year old really needed one but reception said no.
Had some issues with room but was sorted out. Staff helped out well
We really loved our stay at Mantra of chevron T2. The staff were helpful and pleasant. Our apartment wasn’t on the cleaner side of things but this didn’t effect our time. I did ignore it however I’m an easy going person, I feel if it were someone else they would have made a fuss over it. The bathroom especially was dusty, built up dust on the toilet roll holder the roof and the laundry cupboard area. The mirror was obviously not cleaned and the aircon vents were not clean either, the decor on walls the same, had thick dust built up. This was throughout the apartment. As I said we loved our stay and will happily come back however someone is being paid and not doing a thorough job :)
Great location, very spacious and well appointed apartment.
Love the Chevron, have been visiting for years. I do think the security is a bit over the top, it gets annoying having to scan your tag absolutely every time you go through a door (even internal to the resort). Facilities are great, staff are great, location amazing.
Close to everything and very good customer service
Great place to stay, right in the heart of surfers, well equipped apartments, amazing views and lovely pool and bbq area.
Love the ocean view. Cannot close the sliding door in the balcony.
The Hotel is in a fantastic spot close to the centre of Surfers and the beach. It has a great pool area and we really enjoyed these things for our short stay. What was annoying was a clicking sound coming from the air con or sprinkler system in the bedroom, not sure which, but it was totally random and not good for sleep. Also not good were the 4 dehumidifiers running 24/7 outside our room door. There had obviously been a leak of some sort, so we know it needs to be dried out, but nobody spoke to us about this or thought about turning them off during the night when we were trying to sleep.
The room was dirty and infested with cockroaches had to complain number of times til they changed my room
Great location, we are were in tower 1 which connected to the shopping centre (Coles, and the other shops). Great for young families with kitchen, laundry and bathtub. Plenty of food options around and walking distance.
Great Location however the rooms are outdated and the room we had was infested with Ants, finally on our third night we moved rooms after the manager said they had cleaned the ants and they couldn’t control it. Second room also has ants but not as much. Never had ants in other apartments around the Gold Coast. Will not stay here again, plenty more renovated places to stay at.
We had a lovely stay at Mantra. Our 2 bedroom apartment was spacious and perfect for a family of 4. We had two balconies, both with waterviews. Kitchen was well equipped. Pool area was lovely; indoor pool was another great option. It was great to be able to walk everywhere. We had a great time and will be back.
Overpriced for what it is and very outdated. Didn’t get the bed configuration as I booked for.
The 2-bedroom apartment need to be refurbished.
The two bedrooms apartment has a good view. However, the room needs to be refurbished. The dishwasher does not function well. The beds are uncomfortable. Overall, all the furniture need to be replaced.
The cleaners need to do a better job
A good location central easy walk to surfers paradise close to light rail nice restaurant down stairs in mall. Coles located down stairs. Nice choice of pools and spas. Indoor pool and spa. We enjoyed our stay. Rooms are comfortable and clean. Staff was helpful and friendly. Unit was well stocked enough crockery etc. Secure parking.
Staff were great and it was in an excellent location. The pools were awesome. The room itself wasnt very clean - we had to wash the cutlery before using and the floor and extra blankets were pretty grotty. But it was passable for a cheap and cheerful short family get away.
Fantastic stay! Great location! Right near cavil ave! 3 bedroom apartment was huge! Great for families
Such a beautiful place to stay
This was a great property , the room was spacious and location was great
Lot of maintenance issues such as tv , internet, cooktop , toaster
Enjoyable stay. Pools were great, friendly staff and well equipped apartment.
We were happy with everything apart from wifi connection
Fantastic location clean and well maintained, dislike refillable products not enough toilet paper, or supplies for a week stay had to go to the desk for additional supplies. Staff were lovely and very helpful.
Room very clean and tidy could do with update disappointing with both the spas not working would stay again
Fabulous Hotel
Mantra Towers of Chevron was a lovely place to stay. We stayed for 5 nights and we had an absolute ball! I requested a view of the ocean and we definitely received that! We had a big two bedroom two bathroom apartment for me and my partner so it was definitely spacious. We had a view of the ocean on one side and an amazing view of the river from our bedroom. We had an equipped kitchen and a washing machine which was another bonus. The facilities were also great, an indoor heated pool and spa, a sauna and an outdoor pool and spa. Definitely recommend this place, I will be staying here in the future! Thanks again 😊
Appartments need a uplift very old and beds were like sleeping on wood
The walls and some of the furniture had a lot of dust . Had to wipe the furniture but couldn’t get to the ceiling.
Unit condition was average but the location was fantastic
Unfortunately our room wasn't organised and couldn't check-in until after 3pm more than an hour after check-in time. Given the wrong room had to move again . When arriving to the correct room it wasn't pleasant to see that the bathroom and floors weren't cleaned Very disappointed as we have stayed here numerous times we won't be staying again
Great amenities, room has everything you need, great showers, washer/ dryer and cooking facilities. The pills are fantastic but the outside one is not heated, so be prepared for that if you travel there outside of summer. The only downside is the parking, it's free in the hotel but it's first come first served basis so if you don't get one of the few spots available you have to pay to park somewhere else which can be pricey.
Mantra Towers of Chevron | Hotel in Surfers Paradise | Travala.com
Good location amazing pool and amazing view, 2 elevators not working the entire 5 days we stayed which made it a nightmare from the 36th floor, and no housekeeping the entire time which was crazy considering the cost of staying there you had to take your own recycling out and get towels from reception.