Mandarin Oriental, Taipei
9.6

Exceptional

912 Guest reviews

9.6
Exceptional
912 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.6/10
Comfort9.6/10
Condition9.6/10
location9.0/10
Neighborhood8.6/10
Amenities9.6/10

158 Dunhua North Road, Taipei, Taiwan. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
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Hotel Description

With a stay at Mandarin Oriental, Taipei, you'll be centrally located in Taipei, within a 5-minute drive of Taipei 101 and Taipei Arena. This luxury hotel is 4 mi (6.5 km) from Shilin Night Market and 8.4 mi (13.5 km) from Yangmingshan National Park. Make yourself at home in one of the 303 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 46-inch LED televisions with premium TV channels provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 10 meeting rooms available for events. Free self parking is available onsite.

Hotel policies

Professional property host/manager

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Essential workers only - NO

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival at the property. This property is undergoing guestroom renovations (replacing lighting fixtures) until further notice.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses a grey water recycling system and eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately TWD 1298 for adults and TWD 649 for children
  • Valet parking fee: TWD 2400 per day
  • Rollaway bed fee: TWD 2541.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Spa treatment room(s)

Steam room

Wedding services

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 3

Number of meeting rooms - 10

Number of outdoor pools - 1

Free self parking

Valet parking (surcharge)

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Water dispenser

Designer stores on site

Shopping mall on site

Art gallery on site

Ballroom

Banquet hall

Eco-friendly cleaning products used

Covered parking

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Stair-free path to entrance

Hotel reviews

9.6
Exceptional912 Verified Reviews
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Cleanliness9.8/10
Service9.6/10
Comfort9.6/10
Condition9.6/10
location9.0/10
Neighborhood8.6/10
Amenities9.6/10
10/10
Exceptional
Benjamin, 14 Apr 2025
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Absolutely beautiful hotel! Has all of the luxury touches. Every staff member I interacted with was warm and very helpful. Large buffet breakfast selection. Highly recommend this hotel.

10/10
Exceptional
Taiwon, 28 Mar 2025
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-

10/10
Exceptional
Xuxia, 27 Mar 2025
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Very nice and warm.

10/10
Exceptional
Guangyu, 23 Mar 2025
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Excellent hotel, exceptional service. Facilities are very clean. Location convenient. Staff was exceptional. Everyone was warm and helpful. Lots of attention to details that delighted our stay. My only minor complaint is there is not power outlet next to beds to charge cell phone, or plug in a computer. Overall, a great hotel with great service.

10/10
Exceptional
Corrina, 21 Mar 2025
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Good service

10/10
Exceptional
Deborah, 11 Mar 2025
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Thomas checked us in and he was super helpful with sightseeing info and getting around. The whole staff was professional and welcoming.

10/10
Exceptional
YU, 17 Feb 2025
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can't be better

10/10
Exceptional
William, 03 Feb 2025
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Excellent hotel.

10/10
Exceptional
HSUAN-KAI, 13 Jan 2025
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Very very nice

10/10
Exceptional
Thomas, 05 Jan 2025
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Realy a top place to stay - bit expensive - but top quality

10/10
Exceptional
Renzhi, 02 Jan 2025
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Superb service

10/10
Exceptional
Stacy, 20 Dec 2024
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The staff here is extremely knowledgeable and friendly. They are so accommodating and helpful. I would strongly recommend this hotel to all my colleagues, friends and family. I absolutely love their French toast. Is a MUST TRY. Cafe Un Deux Trois I come here for breakfast even if I’m not staying. That’s how good they provide the best for their customers.

10/10
Exceptional
Rebecca, 13 Dec 2024
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Beautiful room, very comfortable and elegant. Also lots of little surprises including a welcome tea at check-in and evening turn down service.

10/10
Exceptional
Steve, 07 Dec 2024
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Outstanding hotel and service

10/10
Exceptional
Jennifer, 13 Nov 2024
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The staff at the Mandarin were very helpful and the room we stayed in was beautiful. I loved that the hotel was a central location but not in the heart of a busy area!

8/10
Excellent
Alan Si Fong, 25 Oct 2024
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Nicely Neo- classical design. Well managed property

6/10
Fair
Verified traveler, 19 Oct 2024
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Not the usual MO experience

Reception gave me the wrong key to a room of another guest. The shopping arcade was pretty empty.

10/10
Exceptional
Jeewon, 18 Oct 2024
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Service, location, quality and dining experience are extra extra ordinary

6/10
Fair
ching hai, 07 Oct 2024
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In side the room, There are dark and flash is slow

10/10
Exceptional
Cindy, 09 Aug 2024
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What a beautiful property this was pure luxury, well staffed with attentive personnel. All the amenities we needed for our trip we’re available at our fingertips. Thank you for making our trip so enjoyable.

10/10
Exceptional
Pei, 07 Aug 2024
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Very good

4/10
Poor
Michael, 06 Jul 2024
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The hotel needs to improve maintenance on their property. I was almost severely injured while taking a shower. Part of the marble slab was loose and fell as showering. No pressure was applied on that area during the stay but yet it fell. Luckily I only had a small scratch which I discovered the next day. I am disappointed in the organization of mandarin oriental Taipei. I have stayed at other locations such as Hong Kong which has substantially better service. The main point is this hotel smells like mold or too much water stuck in the hvac system. The exterior is wonderful but everything about inside and the service is eh. There are a lot of staff. More than necessary but maybe communication was an issue. After the issue of falling marble. I asked a manager to write me an email asking how it fell and etc. no action was taken/no apologies besides me ranting to the concierge (who was polite). I really like the place but the hotel needs heavy Renovation and should fix its air freshener system/hvac. Ultimately staff seemed abundant and were nice along accompanying most needs. However there is no need for that many staff for this type of service. Be careful when staying at this hotel as certain areas may collapse. Recommend renovating the hotel and ensuring the safety of its customers. Will not come back unless change of ownership or renovation.

10/10
Exceptional
Roy, 27 Jun 2024
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Very good service. Need more dining options though

4/10
Poor
Kevin, 01 Jun 2024
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Was disappointed with the property and service for a number of reasons: 1. Our luggage did not come to our room until we called to ask about it. 2. Toilet room does not have ventilation or air conditioning. When inquired, we were offered a fan and recommended to keep the door open after doing our business. Hard to believe as this is a luxury 5 Star hotel. I’d be embarrassed to invite any guests to our room. 3. We requested to extend our checkout time by one hour, and was DENIED. We will reconsider staying at this hotel again or recommend anyone.

10/10
Exceptional
Simone, 25 May 2024
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Outstanding.

Absolutely marvelous. One of the best hotels I’ve ever stayed in. Services are available around the clock, and every request is handled professionally and cordially. The hotel staff will go the extra mile to make your stay perfect. The room is so beautiful and full of amenities that you’ll forget about the city you’re visiting and just want to stay in all the time. My only complaint is about the WiFi connection, which could definitely be improved, especially considering the business-oriented clientele.

10/10
Exceptional
Mariano, 21 May 2024
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All good

10/10
Exceptional
Makoto, 16 May 2024
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All the stuff is well trained and excellent service.

10/10
Exceptional
Jason, 07 Apr 2024
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The property is unique and the staff were all very attentive and efficient.

10/10
Exceptional
Zhen, 05 Apr 2024
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Excellent experience

10/10
Exceptional
Verified traveler, 31 Mar 2024
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It was one of the best hotels we have stayed in. We travel a lot and have stayed in excellent hotels.

10/10
Exceptional
james, 25 Mar 2024
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Great location. Beautiful facility. Great staff.

10/10
Exceptional
Xiaoyan, 24 Mar 2024
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We really enjoyed our stay in this hotel and its service is amazing and outstanding 👍👍👍

10/10
Exceptional
Pongwut, 02 Mar 2024
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Nice short stay in one of the best hotel in Taipei. Location is superb, nice and quiet. Walkable clean street. The arcade offers multiple fine dining options. Service is excellent. Recommend club floor for more exclusive stay.

10/10
Exceptional
David, 12 Feb 2024
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Exceptional service and accommodation in this luxury hotel.

10/10
Exceptional
Barbara, 23 Dec 2023
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Love this hotel

This hotel may be pricey, but it's worth every penny. the staff goes out of its way to make sure you have everything you need/want and are happy.

10/10
Exceptional
Daphne, 20 Dec 2023
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Best hotel to stay at while in taipei

Impeccable service and food

10/10
Exceptional
Philip, 18 Dec 2023
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Excellent in every way

Extraordinary service. I will definitely stay here again.

10/10
Exceptional
Tony, 10 Dec 2023
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Very clean

10/10
Exceptional
Raymond, 29 Nov 2023
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very goog

10/10
Exceptional
Steve, 25 Nov 2023
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Outstanding Hotel

8/10
Excellent
David, 24 Nov 2023
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Feel relax and comfortable

10/10
Exceptional
Chunyu, 18 Nov 2023
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客房寬敞舒適,交通便利,服務人員友善。

2/10
Poor
David, 19 Oct 2023
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Such a high-end and expensive hotel doesn't have a sauna 三溫暖. The TV facilities in the room are terrible. There is no purifier in the room. It's too terrible

8/10
Excellent
Yi, 24 Sep 2023
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It is great place to stay, has full access with gym and restaurants, but some of the restaurants are not really good

10/10
Exceptional
Walter, 05 Sep 2023
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The hotel is the best in Taipei. The staff are outstanding and are eager to help. We will certainly return on the next trip.

10/10
Exceptional
Wai Ming Francis Willy, 21 Aug 2023
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If there is a short coming, that would be the towels, the absorbent wasn't good.

10/10
Exceptional
Verified traveler, 10 Jun 2023
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Great hotel excellent service good breakfast Good size rooms clean and comfortable About 10 minutes walk to MRT station Not very many restaurants and shopping malls around but the hotel himself has good options

10/10
Exceptional
Richard, 05 Jun 2023
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Exquisite in every respect A remarkable Hotel - Top marks

10/10
Exceptional
caitlin, 29 May 2023
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Very comfortable stay. Excellent service. My kids loved the huge outdoor pool and the excellent breakfast buffet service.

10/10
Exceptional
Andrew, 17 Apr 2023
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Our family of 5 had a wonderful time during our stay. Our connecting rooms accommodated our needs perfectly and the layout of each room was wonderful. Everything felt so spacious, clean and well-kept. Our rooms were extremely quiet and peaceful. Except for sharing the elevator, we weren't even aware of other guests on our floor. Staff was extremely knowledgeable, helpful, courteous and attentive. The location was also ideal, being only a couple blocks away from the metro. If we ever return to Taiwan, there is no doubt we will stay again at the MO. Lastly, I'd like to recognize Tina from the Reservations Department who I was able to easily communicate with via email (not a trivial thing due to the 12 hour time difference between US East Coast and Taiwan). Tina always responded in a timely way to my questions and she helped to change my initial Expedia reservation and secure connecting rooms.

8/10
Excellent
Sanjaya, 22 Mar 2023
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Plus: Very close to Songshan airport; 10 minute walk; excellent concierge service; great cocktails at MO Bar Minus: Cafe Un Deux Trois resembled Grand Central with crowds and seating that was too close together; Food had a wide selection but nothing like the award winning restaurants in the other Mandarin properties Cramped and small lobby; Rooms need updating; Sagging beds; Have to take a taxi everywhere Summary: Less Mandarin Oriental and more Buddha in Poverty. Give this one a miss until they update the property

10/10
Exceptional
Verified traveler, 10 Feb 2020
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Incredible Service

Best hotel

10/10
Exceptional
Verified traveler, 18 Jan 2020
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Amazing hotel

6/10
Fair
Pik Shan Winnie, 31 Dec 2019
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Check-in slow . Room was not ready at 3pm. Room was not cleaned at 3pm the next day! Way below expectations from MO outlet!

2/10
Poor
Verified traveler, 24 Dec 2019
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It is hardly to see any hotel esp 5 stars do not provide free WiFi. It’s unbelievable. House keeping services are super slow and always talk sweet to make you feel better but no actions at all . I m don’t with Taipei mandarin oriental

10/10
Exceptional
Verified traveler, 23 Dec 2019
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Very excited, my daughter like of swimming pool, all of the room facilities

10/10
Exceptional
Verified traveler, 03 Dec 2019
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Best hotel in Taiwan

Lovely hotel with amazing staff and service. One of the top luxury hotels in Asia

10/10
Exceptional
Verified traveler, 29 Nov 2019
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Very good services. The room is spacious and clean.

10/10
Exceptional
Rich, 20 Nov 2019
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Outstanding service and highly appointed rooms. Reasonably close to most major attractions, restaurants and shopping.

10/10
Exceptional
Jones, 17 Nov 2019
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This is our second time staying at this wonderful property, and it spoils us for any other hotel. The staff is outstanding and the service flawless. For example, the concierge recommended a local restaurant and then walked us part of the way there to make sure we found it. The rooms are very big, especially for Asia, but there spaciousness is enhanced by a clever design that maximizes the sense of space. The closest and bathroom are designed in such a way that they flow within the room when you want space and airiness, but then shut off for privacy when that is required. Probably the best designed hotel rooms we have ever seen. Can’t wait to return to Taipei and revisit this hotel. We are blessed to stay in wonderful hotels around the world, but the execution on every detail at the Mandarin Oriental Taipei sets it apart from almost any other place we have stayed.

8/10
Excellent
David, 07 Nov 2019
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only complaint is that our suite master switch to turn out all lights wa faulty. The lights came bak on a minute later...

10/10
Exceptional
ThomasWong, 03 Nov 2019
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Excellent service. Attentive staff. Spacious room with a very comfy bed.

10/10
Exceptional
Verified traveler, 22 Oct 2019
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Nice property and professional staff. Good location and confitabke room

10/10
Exceptional
Verified traveler, 19 Oct 2019
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Great hotel in Taipei near 小巨蛋!

The hotel is walking distance from 小巨蛋 so it is very convenient. The bed linens are very smooth and the room is very very big. The ceiling shower head had slight hot water issues, but overall great hotel and will definitely be back!

10/10
Exceptional
Verified traveler, 09 Oct 2019
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live up to its name!

was expecting excellent service and the hotel delivered. Service was great from check-in to check-out. I like the location which is off the busy district but with a lot of nice cafes, massage places around.

10/10
Exceptional
Patrick, 07 Oct 2019
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Deserving of its 5 Star Rating

Great place to stay. A quiet place for a little R&R. Great service. Only small “drawback” is it’s location. Unlike my other favorite hotel, the “W”, there’s not malls/shops/food courts within immediate vicinity for you to walk to and explore and dine. Would stay here again though because all those things are just a taxi ride away.

10/10
Exceptional
Verified traveler, 07 Oct 2019
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High standard services and facilities hotel, strongly recommend

10/10
Exceptional
Yen Lynn, 03 Oct 2019
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Excellent!

6/10
Fair
Ying Woon Alan, 30 Sep 2019
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Very Good hotel but a bit disappointed on the food

Room is perfect but the food in the Italian restaurant, breakfast and the cafe are behind such good name of hotel. There are not so many choice in the breakfast. The wines selected for glass are so so.

6/10
Fair
Verified traveler, 29 Sep 2019
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I arrived the hotel around 1pm on the 25th of September. During the check-in , the staff mentioned we booked the room with breakfast but then she never tell us where the restaurant locate and the period time for breakfast. I had to go to the front desk to ask ! Moreover , when we came back for the room keys , the staff took us to the elevator and gave us the room keys and left ! This is a 5 star hotel with a 3 star hotel service ! I wouldn’t come back to stay here again !

10/10
Exceptional
Edgar, 18 Sep 2019
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Upgraded to junior suite upon arrival. Very helpful services overall. Would definitely stay again

10/10
Exceptional
Adrian, 09 Sep 2019
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The hotel kindly offered a free upgrade and complimentary treats for us as our anniversary gift. Staffs were extremely hospitable and keen to accommodate our requests. It’s our favorite hotel in Taipei so far! Would def come back!

10/10
Exceptional
Verified traveler, 04 Sep 2019
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It was a pleasant stay. We stayed with our one-year-old baby, hotel provided very clean and safe baby crib plus a cute panda soft toy as free gift.

10/10
Exceptional
Verified traveler, 31 Aug 2019
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Luxurious and spoiled

Luxurious to the max.

10/10
Exceptional
Lala, 23 Jul 2019
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Excellent Service, They are very kind with heart full hospitality on your side. We recommend strongly for you.

10/10
Exceptional
Verified traveler, 17 Jul 2019
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All good, friendly staff, impeccable room, the bed was comfortable.

10/10
Exceptional
Verified traveler, 13 Jul 2019
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Most luxurious hotel in Taipei. Lovely large modern comfortable rooms. Great amenities and best hotel lounge.

10/10
Exceptional
Verified traveler, 15 Jun 2019
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One of the most wonderful travel experiences we've had. Excellent staff and service!

10/10
Exceptional
Matt, 06 May 2019
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The best of the best! Nothing I can complain but only appreciate much for their hard work and professionalism, the hotel is beautiful and it’s 100% clean.

8/10
Excellent
Sze Chung, 06 May 2019
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Not to Mandarin Oriental Standard

The service is not to the standard of Mandarin Oriental. The rooms are not ready until 4:30pm.

10/10
Exceptional
Rada, 09 Apr 2019
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Strongly recommended

Amazing, one of the best hotels we have ever stayed at!

10/10
Exceptional
Pik Yung Teresa, 03 Apr 2019
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it was amazing

8/10
Excellent
Verified traveler, 08 Mar 2019
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Beautiful hotel close to 101.

Beautiful hotel but they make you signup to their mailing list to get free WiFi. Such a cheap stunt for a supposedly classy hotel. Beds are way too soft.

10/10
Exceptional
Verified traveler, 22 Feb 2019
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Best hotel in Taipei

Best hotel in Taiwan. Amazing staff, proactive and quality. Room was fantastic

10/10
Exceptional
Verified traveler, 10 Jan 2019
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Amazing staff and facilities. Bobby went out of his way to make everything tranistion smoothly. Very impressive

8/10
Excellent
C, 27 Dec 2018
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Unfortunately though if you book through Expedia the hotel wouldn't let you accrue points towards your Mandarin Oriental (MO) membership. Forget about free upgrades, WiFi and breakfast too. Learned something new. Next rime, book directly with the hotel!

10/10
Exceptional
Sophie, 25 Nov 2018
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Stunning hotel, excellent location and facilities and VERY spacious bedrooms. One of the best hotels I've stayed in anywhere in the Far East and the outside swimming pool was a bonus, open all year around and heated, one reason why I chose to stay here, as the pool and spa facilities are wonderful. It's located within easy walking distance to local train station, buses, shops and restaurants in Songshan district. It's expensive for Taipei, but worth it. Highly recommended. I can't name any faults with Mandarin Taipei. Will return.

10/10
Exceptional
Michael, 16 Nov 2018
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Beautiful hotel with wonderful customer seevice! We willbstay here again!

10/10
Exceptional
Ashley, 17 Sep 2018
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Great service from all levels, clean and comfortable room

10/10
Exceptional
Michael, 23 Jun 2018
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Great hotel, better staff.

8/10
Excellent
Verified traveler, 20 Jun 2018
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Management is out of touch

Everything is good except WiFi is treated as something chargeable by the hotel. Many hotels would simply let their visitors use their WiFi for free. It’s just like giving you the complimentary water. Mind you, it really costs nothing to buy a data SIM card from the hotel. What mandarin is doing now in regards to its chargeable WiFi seems to me that the management is out of touch and was not thoughtful and welcoming enough to their guests. A small act would make a big difference.

10/10
Exceptional
Kerry, 29 Apr 2018
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Nice Hotel

Staff so helpful and nice place. Walk to Mtr around 7-10mins ......

10/10
Exceptional
G, 11 Mar 2018
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Great Hotel

Great Hotel in great location. The hotel is relatively new next to an exclusive mall in the financial district. The service is impeccable and the rooms are very nice and comfortable. Highly recommend the hotel if you don't mind splurging a little.

8/10
Excellent
Verified traveler, 04 Mar 2018
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As far as 5 star hotels go...

This one is definitely a 5 Star facility. Great rooms, great staff, wonderful pool.

10/10
Exceptional
Bruce, 11 Feb 2018
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A great new hotel in Taipei !

Very comfortable bedroom and outstanding bathroom - walk in shower etc . Chinese Restaurant excellent and a good bar .the adjacent shopping arcade needs more atmasphere

10/10
Exceptional
Amy, 05 Feb 2018
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Excellent customer service! Very helpful

This is the hotel you want to be at if you don’t speak Chinese in Taipei! The staffs are very helpful and advise you about things you didn’t even think about.

10/10
Exceptional
Brian, 05 Feb 2018
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No free wifi

Excellent service. Turn down service was amazing. Breakfast buffet was quite good. Nice amenities. Wifi is extra!?! Only bad thing I can say about this hotel.

10/10
Exceptional
Verified traveler, 14 Jan 2018
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Fantastic hotel. Highly recommend to anyone traveling to Taipei.

6/10
Fair
Verified traveler, 31 Dec 2017
hotel-logo-v2.pngTraveller

Careful of Concierge

Conceirge saw fit to recommend a sushi restaurant with no pricing revealed... my fault for not asking, understood... $25 a slice of tuna? I would have never of imagined.... Private four hour tour guide with a taxi, guy de leaves in the middle and is replaced by inept, unintelligible colleague, previously still the same... Also boooked by same concierge... Sent to get foot massage by taxi, establishment was closed All three examples of the concierge, same day within hours When choosing this property... buyer beware

10/10
Exceptional
Verified traveler, 16 Dec 2017
expedia-logo-v2.pngTraveller

Very comfortable.

Wonderful hotel where every need is taken care of even before you think of it.

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