Exceptional
912 Guest reviews
158 Dunhua North Road, Taipei, Taiwan. See map
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With a stay at Mandarin Oriental, Taipei, you'll be centrally located in Taipei, within a 5-minute drive of Taipei 101 and Taipei Arena. This luxury hotel is 4 mi (6.5 km) from Shilin Night Market and 8.4 mi (13.5 km) from Yangmingshan National Park. Make yourself at home in one of the 303 guestrooms featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 46-inch LED televisions with premium TV channels provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 10 meeting rooms available for events. Free self parking is available onsite.
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Japanese
English
Chinese (Mandarin)
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Concierge services
Breakfast available (surcharge)
Laundry facilities
Garden
Safe-deposit box at front desk
Spa services on site
Free newspapers in lobby
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Steam room
Wedding services
Free wired internet
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 3
Number of meeting rooms - 10
Number of outdoor pools - 1
Free self parking
Valet parking (surcharge)
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Water dispenser
Designer stores on site
Shopping mall on site
Art gallery on site
Ballroom
Banquet hall
Eco-friendly cleaning products used
Covered parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Stair-free path to entrance
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Very nice and warm.
Excellent hotel, exceptional service. Facilities are very clean. Location convenient. Staff was exceptional. Everyone was warm and helpful. Lots of attention to details that delighted our stay. My only minor complaint is there is not power outlet next to beds to charge cell phone, or plug in a computer. Overall, a great hotel with great service.
Good service
Thomas checked us in and he was super helpful with sightseeing info and getting around. The whole staff was professional and welcoming.
can't be better
Excellent hotel.
Very very nice
Realy a top place to stay - bit expensive - but top quality
Superb service
The staff here is extremely knowledgeable and friendly. They are so accommodating and helpful. I would strongly recommend this hotel to all my colleagues, friends and family. I absolutely love their French toast. Is a MUST TRY. Cafe Un Deux Trois I come here for breakfast even if I’m not staying. That’s how good they provide the best for their customers.
Beautiful room, very comfortable and elegant. Also lots of little surprises including a welcome tea at check-in and evening turn down service.
Outstanding hotel and service
The staff at the Mandarin were very helpful and the room we stayed in was beautiful. I loved that the hotel was a central location but not in the heart of a busy area!
Nicely Neo- classical design. Well managed property
Not the usual MO experience
Reception gave me the wrong key to a room of another guest. The shopping arcade was pretty empty.
Service, location, quality and dining experience are extra extra ordinary
In side the room, There are dark and flash is slow
What a beautiful property this was pure luxury, well staffed with attentive personnel. All the amenities we needed for our trip we’re available at our fingertips. Thank you for making our trip so enjoyable.
Very good
The hotel needs to improve maintenance on their property. I was almost severely injured while taking a shower. Part of the marble slab was loose and fell as showering. No pressure was applied on that area during the stay but yet it fell. Luckily I only had a small scratch which I discovered the next day. I am disappointed in the organization of mandarin oriental Taipei. I have stayed at other locations such as Hong Kong which has substantially better service. The main point is this hotel smells like mold or too much water stuck in the hvac system. The exterior is wonderful but everything about inside and the service is eh. There are a lot of staff. More than necessary but maybe communication was an issue. After the issue of falling marble. I asked a manager to write me an email asking how it fell and etc. no action was taken/no apologies besides me ranting to the concierge (who was polite). I really like the place but the hotel needs heavy Renovation and should fix its air freshener system/hvac. Ultimately staff seemed abundant and were nice along accompanying most needs. However there is no need for that many staff for this type of service. Be careful when staying at this hotel as certain areas may collapse. Recommend renovating the hotel and ensuring the safety of its customers. Will not come back unless change of ownership or renovation.
Very good service. Need more dining options though
Was disappointed with the property and service for a number of reasons: 1. Our luggage did not come to our room until we called to ask about it. 2. Toilet room does not have ventilation or air conditioning. When inquired, we were offered a fan and recommended to keep the door open after doing our business. Hard to believe as this is a luxury 5 Star hotel. I’d be embarrassed to invite any guests to our room. 3. We requested to extend our checkout time by one hour, and was DENIED. We will reconsider staying at this hotel again or recommend anyone.
Outstanding.
Absolutely marvelous. One of the best hotels I’ve ever stayed in. Services are available around the clock, and every request is handled professionally and cordially. The hotel staff will go the extra mile to make your stay perfect. The room is so beautiful and full of amenities that you’ll forget about the city you’re visiting and just want to stay in all the time. My only complaint is about the WiFi connection, which could definitely be improved, especially considering the business-oriented clientele.
All good
All the stuff is well trained and excellent service.
The property is unique and the staff were all very attentive and efficient.
Excellent experience
It was one of the best hotels we have stayed in. We travel a lot and have stayed in excellent hotels.
Great location. Beautiful facility. Great staff.
We really enjoyed our stay in this hotel and its service is amazing and outstanding 👍👍👍
Nice short stay in one of the best hotel in Taipei. Location is superb, nice and quiet. Walkable clean street. The arcade offers multiple fine dining options. Service is excellent. Recommend club floor for more exclusive stay.
Exceptional service and accommodation in this luxury hotel.
Love this hotel
This hotel may be pricey, but it's worth every penny. the staff goes out of its way to make sure you have everything you need/want and are happy.
Best hotel to stay at while in taipei
Impeccable service and food
Excellent in every way
Extraordinary service. I will definitely stay here again.
Very clean
very goog
Outstanding Hotel
Feel relax and comfortable
客房寬敞舒適,交通便利,服務人員友善。
Such a high-end and expensive hotel doesn't have a sauna 三溫暖. The TV facilities in the room are terrible. There is no purifier in the room. It's too terrible
It is great place to stay, has full access with gym and restaurants, but some of the restaurants are not really good
The hotel is the best in Taipei. The staff are outstanding and are eager to help. We will certainly return on the next trip.
If there is a short coming, that would be the towels, the absorbent wasn't good.
Great hotel excellent service good breakfast Good size rooms clean and comfortable About 10 minutes walk to MRT station Not very many restaurants and shopping malls around but the hotel himself has good options
Exquisite in every respect A remarkable Hotel - Top marks
Very comfortable stay. Excellent service. My kids loved the huge outdoor pool and the excellent breakfast buffet service.
Our family of 5 had a wonderful time during our stay. Our connecting rooms accommodated our needs perfectly and the layout of each room was wonderful. Everything felt so spacious, clean and well-kept. Our rooms were extremely quiet and peaceful. Except for sharing the elevator, we weren't even aware of other guests on our floor. Staff was extremely knowledgeable, helpful, courteous and attentive. The location was also ideal, being only a couple blocks away from the metro. If we ever return to Taiwan, there is no doubt we will stay again at the MO. Lastly, I'd like to recognize Tina from the Reservations Department who I was able to easily communicate with via email (not a trivial thing due to the 12 hour time difference between US East Coast and Taiwan). Tina always responded in a timely way to my questions and she helped to change my initial Expedia reservation and secure connecting rooms.
Plus: Very close to Songshan airport; 10 minute walk; excellent concierge service; great cocktails at MO Bar Minus: Cafe Un Deux Trois resembled Grand Central with crowds and seating that was too close together; Food had a wide selection but nothing like the award winning restaurants in the other Mandarin properties Cramped and small lobby; Rooms need updating; Sagging beds; Have to take a taxi everywhere Summary: Less Mandarin Oriental and more Buddha in Poverty. Give this one a miss until they update the property
Incredible Service
Best hotel
Amazing hotel
Check-in slow . Room was not ready at 3pm. Room was not cleaned at 3pm the next day! Way below expectations from MO outlet!
It is hardly to see any hotel esp 5 stars do not provide free WiFi. It’s unbelievable. House keeping services are super slow and always talk sweet to make you feel better but no actions at all . I m don’t with Taipei mandarin oriental
Very excited, my daughter like of swimming pool, all of the room facilities
Best hotel in Taiwan
Lovely hotel with amazing staff and service. One of the top luxury hotels in Asia
Very good services. The room is spacious and clean.
Outstanding service and highly appointed rooms. Reasonably close to most major attractions, restaurants and shopping.
This is our second time staying at this wonderful property, and it spoils us for any other hotel. The staff is outstanding and the service flawless. For example, the concierge recommended a local restaurant and then walked us part of the way there to make sure we found it. The rooms are very big, especially for Asia, but there spaciousness is enhanced by a clever design that maximizes the sense of space. The closest and bathroom are designed in such a way that they flow within the room when you want space and airiness, but then shut off for privacy when that is required. Probably the best designed hotel rooms we have ever seen. Can’t wait to return to Taipei and revisit this hotel. We are blessed to stay in wonderful hotels around the world, but the execution on every detail at the Mandarin Oriental Taipei sets it apart from almost any other place we have stayed.
only complaint is that our suite master switch to turn out all lights wa faulty. The lights came bak on a minute later...
Excellent service. Attentive staff. Spacious room with a very comfy bed.
Nice property and professional staff. Good location and confitabke room
Great hotel in Taipei near 小巨蛋!
The hotel is walking distance from 小巨蛋 so it is very convenient. The bed linens are very smooth and the room is very very big. The ceiling shower head had slight hot water issues, but overall great hotel and will definitely be back!
live up to its name!
was expecting excellent service and the hotel delivered. Service was great from check-in to check-out. I like the location which is off the busy district but with a lot of nice cafes, massage places around.
Deserving of its 5 Star Rating
Great place to stay. A quiet place for a little R&R. Great service. Only small “drawback” is it’s location. Unlike my other favorite hotel, the “W”, there’s not malls/shops/food courts within immediate vicinity for you to walk to and explore and dine. Would stay here again though because all those things are just a taxi ride away.
High standard services and facilities hotel, strongly recommend
Excellent!
Very Good hotel but a bit disappointed on the food
Room is perfect but the food in the Italian restaurant, breakfast and the cafe are behind such good name of hotel. There are not so many choice in the breakfast. The wines selected for glass are so so.
I arrived the hotel around 1pm on the 25th of September. During the check-in , the staff mentioned we booked the room with breakfast but then she never tell us where the restaurant locate and the period time for breakfast. I had to go to the front desk to ask ! Moreover , when we came back for the room keys , the staff took us to the elevator and gave us the room keys and left ! This is a 5 star hotel with a 3 star hotel service ! I wouldn’t come back to stay here again !
Upgraded to junior suite upon arrival. Very helpful services overall. Would definitely stay again
The hotel kindly offered a free upgrade and complimentary treats for us as our anniversary gift. Staffs were extremely hospitable and keen to accommodate our requests. It’s our favorite hotel in Taipei so far! Would def come back!
It was a pleasant stay. We stayed with our one-year-old baby, hotel provided very clean and safe baby crib plus a cute panda soft toy as free gift.
Luxurious and spoiled
Luxurious to the max.
Excellent Service, They are very kind with heart full hospitality on your side. We recommend strongly for you.
All good, friendly staff, impeccable room, the bed was comfortable.
Most luxurious hotel in Taipei. Lovely large modern comfortable rooms. Great amenities and best hotel lounge.
One of the most wonderful travel experiences we've had. Excellent staff and service!
The best of the best! Nothing I can complain but only appreciate much for their hard work and professionalism, the hotel is beautiful and it’s 100% clean.
Not to Mandarin Oriental Standard
The service is not to the standard of Mandarin Oriental. The rooms are not ready until 4:30pm.
Strongly recommended
Amazing, one of the best hotels we have ever stayed at!
it was amazing
Beautiful hotel close to 101.
Beautiful hotel but they make you signup to their mailing list to get free WiFi. Such a cheap stunt for a supposedly classy hotel. Beds are way too soft.
Best hotel in Taipei
Best hotel in Taiwan. Amazing staff, proactive and quality. Room was fantastic
Amazing staff and facilities. Bobby went out of his way to make everything tranistion smoothly. Very impressive
Unfortunately though if you book through Expedia the hotel wouldn't let you accrue points towards your Mandarin Oriental (MO) membership. Forget about free upgrades, WiFi and breakfast too. Learned something new. Next rime, book directly with the hotel!
Stunning hotel, excellent location and facilities and VERY spacious bedrooms. One of the best hotels I've stayed in anywhere in the Far East and the outside swimming pool was a bonus, open all year around and heated, one reason why I chose to stay here, as the pool and spa facilities are wonderful. It's located within easy walking distance to local train station, buses, shops and restaurants in Songshan district. It's expensive for Taipei, but worth it. Highly recommended. I can't name any faults with Mandarin Taipei. Will return.
Beautiful hotel with wonderful customer seevice! We willbstay here again!
Great service from all levels, clean and comfortable room
Great hotel, better staff.
Management is out of touch
Everything is good except WiFi is treated as something chargeable by the hotel. Many hotels would simply let their visitors use their WiFi for free. It’s just like giving you the complimentary water. Mind you, it really costs nothing to buy a data SIM card from the hotel. What mandarin is doing now in regards to its chargeable WiFi seems to me that the management is out of touch and was not thoughtful and welcoming enough to their guests. A small act would make a big difference.
Nice Hotel
Staff so helpful and nice place. Walk to Mtr around 7-10mins ......
Great Hotel
Great Hotel in great location. The hotel is relatively new next to an exclusive mall in the financial district. The service is impeccable and the rooms are very nice and comfortable. Highly recommend the hotel if you don't mind splurging a little.
As far as 5 star hotels go...
This one is definitely a 5 Star facility. Great rooms, great staff, wonderful pool.
A great new hotel in Taipei !
Very comfortable bedroom and outstanding bathroom - walk in shower etc . Chinese Restaurant excellent and a good bar .the adjacent shopping arcade needs more atmasphere
Excellent customer service! Very helpful
This is the hotel you want to be at if you don’t speak Chinese in Taipei! The staffs are very helpful and advise you about things you didn’t even think about.
No free wifi
Excellent service. Turn down service was amazing. Breakfast buffet was quite good. Nice amenities. Wifi is extra!?! Only bad thing I can say about this hotel.
Fantastic hotel. Highly recommend to anyone traveling to Taipei.
Careful of Concierge
Conceirge saw fit to recommend a sushi restaurant with no pricing revealed... my fault for not asking, understood... $25 a slice of tuna? I would have never of imagined.... Private four hour tour guide with a taxi, guy de leaves in the middle and is replaced by inept, unintelligible colleague, previously still the same... Also boooked by same concierge... Sent to get foot massage by taxi, establishment was closed All three examples of the concierge, same day within hours When choosing this property... buyer beware
Very comfortable.
Wonderful hotel where every need is taken care of even before you think of it.
Mandarin Oriental, Taipei | Hotel in Taipei | Travala.com
Absolutely beautiful hotel! Has all of the luxury touches. Every staff member I interacted with was warm and very helpful. Large buffet breakfast selection. Highly recommend this hotel.