Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: USD 100.00 per night
• Christmas Day (December 25) Gala Dinner per adult: USD 120
• Christmas Day (December 25) Gala Dinner per child: USD 60 (from 5 to 12 years old)
• Resort fee: USD 35 per accommodation, per night

• Beach loungers
• Bicycle storage
• Fitness center access
• In-room bottled water
• In-room coffee
• In-room safe
• Lending library access
• Pool access

We have included all charges provided to us by the property.

You need to know

• Pool access available from 7:00 AM to 7:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located near several bars and nightclubs, which may be disturbing to the peace and quiet of the resort. The listed mandatory service fee, collected at check-in, applies to All-Inclusive bookings only.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Cashless transactions are available
• Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 100
• Safety features at this property include a fire extinguisher, a smoke detector, window guards, and outdoor lighting
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
• Property Registration Number 008-007-000708/2025

Minimal age

18

Optional fees

• Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
• Airport shuttle fee: USD 302 per person (roundtrip)
• Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
• Pet fee: USD 30.25 per accommodation, per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Italian

French

Spanish