Lucky Hotel

8.0

Excellent

26 Guest reviews

8.0

Excellent

26 Verified Reviews

Read all reviews

Cleanliness8.0/10

Service8.0/10

Comfort7.6/10

Condition7.6/10

location9.0/10

Neighborhood9.0/10

Amenities7.0/10

Centrally located in Old Quarter with friendly staff - limited English. Has the atmosphere of a small family run hotel so they know who you are as you come and go - nice to 'come home' after day out. Internet and air conditioning good. Back rooms small but very quiet as window just to air-conditioning vent. Front rooms big but have street noise - so the full Hanoi noise experience! Small lift available or stairwell. Breakfast simple but excellent - baguette, eggs, fruit, coffee. Not wheelchair accessible unless you have narrow-style for regular door width and can get up 2-3 stairs at entrance. Someone usually on door to help. Showers over bath, but have hand sprayer if you can't step in. Streets tough for w/chairs - crazy busy - need to use road, dodge traffic and have big sense of adventure feel lucky. Around lake is easy access boulevards direct route from Lucky Hotel to the Lake area. There are multiple Lucky hotels - this is Luck with no number.

Great service. High recommended.

The management were not particularly friendly, the rooms adequate but not great, beds hard as a rock as were the pillows, no luggage rack but that seems to be standard in Hanoi. No tissues or coffee , tea. I probably wouldn’t stay there again.

For the price I gave it a 5 star we spend 4 days there and we will be going back at the end of our trip for a few more days They are storing a few bags for our return We had an inside room which we found very quiet a nice breakfast as served each morning The staff at front desk arranged trips and pick ups Very good location as well

It’s all good for the price we love the location and front desk booked us a few tours this am Great breakfast I would recommend

Classic hotel in the very midst of the old city in Hanoi! Just perfect.

Could do better

The breakfast was very good and had the same attention been given to the maintenance and housekeeping of the room the hotel would have been very good. Black silicone around the bath. Filthy marks on the wall where the key goes to turn on the lights etc., the extractor in the bathroom was filthy and needed a good clean. One receptionist was lovely, the other one very rude. All the above things are easily fixed (apart from the rude receptionist) and what a difference it would make. Not particularly cheap and better and cleaner hotels are available. Location was very good.

My room smelt musty even with the air conditioner on. There was only a thin fitted sheet on the mattress so I ended up sleeping on the covers. The hotel needs renovating. The room was clean. The location was very good and the staff courteous and helpful.

A scam!

Do NOT book this property! They attempted to scam us and another couple soon after. We arrived and they said they never received our confirmation and had no rooms, despite having keys behind the desk. They attempted to get us to pay for a sister property for $50 which we already paid on hotels.com. After speaking with hotels.com for about 45 minutes, they somehow found our reservation and put us in lucky hotel 2 (1 block away). The hotel and room were clean and comfy. Fast wifi. Only negative besides the scam, was our room was a smoking room which we didn't book. After finally settling in, on the way to get food Lucky 2 was saying the same thing to 2 other guests who had a reservation. Not a good experience when you arrive to Hanoi at 9:30 pm in a busy city and them attempting to get scammed. Got a refund voucher from hotels.com so technically a free room worth the 45 minute arguing.

Had a good stay while I was there. Got sick so had to leave trip early. Would like to go back at a later date to enjoy more of the great food and friendly people.

Guest2013

I think the hotel is over-rated online. The location is good if you want to shop, but if you want to rest then at night it is simply impossible because of loud noises coming out of various places and roads around. My room was old time renovation, especially the bathroom looked old. The unit was big, but did not appear quite conformable. The furniture was beautiful, but old. I got very mixed feelings about the comfort there. Breakfast was OK, but it is not a buffet therefore has limited choices and is relatively small in volume. The personnel is friendly and ready to assist as necessary.

내부 관리 및 직원 서비스가 만족스러 웠으며 조식도 편하게 먹기 괜찮았다. 위치도 좋아 여러 곳으로 다니기도 좋았다. 다음에 기회되면 다시 이용하고싶다.

Excellent stay

Excellent hotel stay! Would absolut recomment this hotel. But the restaurant did not serve.. anyway theres plenty food around 😆

旧市街にあり、車は入り口前の道路に着けます。従業員は余り英語ができないようでした。親切でした。リビング・バスルーム・寝室と部屋はとても広かったです。クラッシックな雰囲気です。清潔です。冷蔵庫とエアコンの電源はキー電源と別で、飲み物を冷たく保存できました。深いバスタブ付きだったので選びましたが、水量が細く貯まるまで時間がかかりました。（３階だったせいでしょうか）朝食は１０種類のメニューから選べ美味しかったです。フルーツは３種取り放題でビン入りのホームメイドジャムがテーブルに置いてあります。ビジネスホテルでは味わえない空間でした。

J'ai adoré. Excellent service.

good luck

因为是36街老房子……所以很方便……

立地の良いリーズナブルなホテル

立地が良く値段も安い手軽なホテル。 朝食はブッフェ形式ではないが、洋食からベトナムフォーまで数種類の中から選べる。 室内はそこそこきれいで水回りも問題ない。 泊まった部屋は窓のない部屋だった。 WIFI、ドライヤー、シャンプー、石鹸等あり。

Bad Lucky

Le faltan muchas cosas a la habitación, como mejor baño. De aca destaco el servicio, excelente!!

Tốt

God til prisen

Fin beliggenhed. Egentlig OK alt i alt, men det trækker ned, at der var en ubehagelig fugtighed i sengetøjet. Lidt klamt, men hvad kan man ellers få så billigt.