Loden Hotel
9.8

Exceptional

988 Guest reviews

9.8
Exceptional
988 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.8/10
Comfort9.6/10
Condition9.6/10
location8.8/10
Neighborhood9.4/10
Value7.6/10
Amenities9.6/10

1177 Melville Street, Vancouver, Canada. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

With a stay at Loden Hotel, you'll be centrally located in Vancouver, a 7-minute walk from Vancouver Convention Centre and 10 minutes by foot from Vancouver Waterfront. This luxury hotel is 0.7 mi (1.1 km) from Canada Place Cruise Ship Terminal and 0.8 mi (1.2 km) from Robson Street. Make yourself at home in one of the 77 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services.

Hotel policies

Parking height restrictions apply

Professional property host/manager

Pets allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 19
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Pets are permitted at this hotel (surcharge); guests bringing pets must notify the hotel at least 24 hours in advance.
Minimal age
19
Optional fees
  • Fee for cooked-to-order breakfast: approximately CAD 35 to 60 per person
  • Covered valet parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Russian

Korean

English

Italian

French

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Fireplace in lobby

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Safe-deposit box at front desk

Spa services on site

24-hour front desk

Business center

Porter/bellhop

Full-service spa

Spa treatment room(s)

Meeting rooms

Sauna

Free wired internet

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

24-hour business center

Snack bar/deli

Free bicycles on site

Valet parking (surcharge)

Number of bars/lounges - 1

24-hour fitness facilities

Electric car charging station

Couples/private dining

Banquet hall

Covered parking

Secured parking

Food and water bowls

Hotel reviews

9.8
Exceptional988 Verified Reviews
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Cleanliness9.8/10
Service9.8/10
Comfort9.6/10
Condition9.6/10
location8.8/10
Neighborhood9.4/10
Value7.6/10
Amenities9.6/10
10/10
Exceptional
David L, 27 Apr 2025
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Great location in Vancouver and impeccable personal service.

10/10
Exceptional
Tai, 25 Apr 2025
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great experience! They full charged your EV!

10/10
Exceptional
Melanie, 01 Apr 2025
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Amazing experience!

10/10
Exceptional
Inna, 12 Mar 2025
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Great clean hotel

10/10
Exceptional
Katelan, 04 Mar 2025
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Always a pleasure. Reliable luxury. Friendly staff.

10/10
Exceptional
Phillip Eric, 15 Feb 2025
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Excellent staff, trendiest of the hotels we have seen in Vancouver. Definitely will return.

10/10
Exceptional
Kelly, 13 Feb 2025
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Excellent property, would stay again. Top notch!

10/10
Exceptional
Leah, 11 Feb 2025
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We stayed at the Loden to celebrate my husband's 50th. Our room was beautiful and we appreciated the special touches that helped to make the weekend feel celebratory. Everything really was perfect and the Loden will be our first choice of hotel next time we are in Vancouver.

10/10
Exceptional
Rachel, 13 Jan 2025
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The staff was so friendly and helpful, especially with our two year old. I can’t speak highly enough of them.

10/10
Exceptional
Arthur, 12 Jan 2025
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Beautiful hotel, lovely touches, efficient check-in, upscale toiletries, gorgeous bath towels and robes!

10/10
Exceptional
Pat, 08 Jan 2025
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Just lovely in every way.

10/10
Exceptional
Ora, 03 Jan 2025
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Great stay

8/10
Excellent
Kanika, 03 Jan 2025
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We should have at least got free breakfast as a part of VIP benefits

10/10
Exceptional
Melanie, 02 Jan 2025
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The Loden was incredible. The location and restaurant is wonderful, and the staff is top notch. I would HIGHLY recommend this place. Their customer service and small touches to make you comfortable were unparalleled.

10/10
Exceptional
Danielson, 31 Dec 2024
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The staff at this hotel is so welcoming and friendly. We love how well they looked after us and everything was wonderful. The room was clean and beautiful. The location is great for a little walk either into town or even to Stanley Park. It's the second time staying for us and we look forward to coming back. Shoutout to Julia at the front desk who was amazing and went above and beyond to make sure we felt comfortable during our stay.

10/10
Exceptional
Wendy, 15 Dec 2024
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This is my favorite hotel, everyone and everything was perfect

10/10
Exceptional
Jennifer, 12 Dec 2024
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This is an adorable boutique hotel, in a very safe part of the city and easily walkable to many areas. The staff went above and beyond to make me feel welcome, attended to, and comfortable. I will definitely stay here again on my next trip to Vancouver!

10/10
Exceptional
Laurence, 11 Dec 2024
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Wonderful and welcoming staff. The hotel and room were extremely clean and nice. Walking distance from multiple activities. Would highly recommend the Loden Hotel.

10/10
Exceptional
Kelcee, 10 Dec 2024
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Excellent service. Staff went above and beyond for our stay. Love the personalized touches.

10/10
Exceptional
Norma, 10 Dec 2024
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Fantastic Stay

Fantastic stay. The staff were so friendly and helpful. Loved the room- clean, comfortable, and beautiful.

10/10
Exceptional
Halina, 10 Dec 2024
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Oh my gosh, this hotel was AMAZING. Super cute boutique place with walkable to great restaurants and attractions. But what made it top, top notch was the staff! The kindest, most caring and genuine staff my sister and I had both ever experienced! Giving us hand towels when we came in, water, snacks, making sure our plans were all set. Helped me with fabulous restaurant recommendations. Everything was perfect. Wow, Loden people- you all rock! Thank you so much!!!

10/10
Exceptional
Gillian, 10 Dec 2024
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Lovely service!

10/10
Exceptional
Kathleen, 09 Dec 2024
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Now one of my favorite hotels. The people who work there are the best. They are genuinely very nice and friendly - all of them. The hotel Is beautiful and the atmosphere is very nice and even the restaurant was excellent. I loved the atmosphere in the hotel and restaurant. But, I have to say, the people who work there are tremendous. I’m 58 and well-traveled. Collectively, they are amazing in every regard and that will stick with me forever. I’ve never had help from such amazing people before.

10/10
Exceptional
Samantha, 07 Dec 2024
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The staff is excellent!! So friendly and helpful they made the stay very enjoyable .

10/10
Exceptional
Wesley, 02 Dec 2024
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My new favorite boutique downtown Vancouver hotel

10/10
Exceptional
April, 27 Nov 2024
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We loved our stay at The Loden. The hotel is decorated with a cool vibe and the room was very comfortable. The staff were so accommodating and helpful with everything. The bed was well appointed and ordering from the pillow bar was easy. Bedding was superb. Wonderful stay at a beach hotel.

10/10
Exceptional
Yikuan, 20 Nov 2024
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Great service

10/10
Exceptional
Luke, 20 Nov 2024
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This hotel was quite the surprise. The rooms were very clean and spacious. The staff were always happy to lend a hand. They were very knowledgeable and accommodating. We will definitely return to this hotel in the future.

10/10
Exceptional
Elizabeth, 18 Nov 2024
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Lovely hotel and friendly staff. Nice gym. I liked the personal touches such as the note left at check in. Would stay again!

10/10
Exceptional
Mohammad, 13 Nov 2024
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Staffs are very friendly and helpful

10/10
Exceptional
Robert, 12 Nov 2024
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Customer service is next level! Great clean rooms.

10/10
Exceptional
Thomas, 27 Oct 2024
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Great hotel and excellent friendly service.

10/10
Exceptional
Christine, 27 Oct 2024
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Excellent service and very thoughtful

10/10
Exceptional
Dhaval, 22 Oct 2024
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Loden is a 5 star hotel. The service is what sets it apart. Responsiveness, welcoming snacks and rotating lobby treats make it new and fun! The staff are genuine in their intentions to ensure the best stay possible. I wish i could shout out more but juan and julia THANK YOU!

10/10
Exceptional
Sherwin, 20 Oct 2024
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We absolutely love this hotel. Second time we’ve stayed here and they always treat us so well! Location is perfect too.

10/10
Exceptional
Yan, 15 Oct 2024
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The staff was very friendly

10/10
Exceptional
Robert, 14 Oct 2024
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Lovely accommodations, personal service, great location, would highly recommend

10/10
Exceptional
Leslie, 10 Oct 2024
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Friendly and helpful staff. Clean and confortable

10/10
Exceptional
Chanel, 09 Oct 2024
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The hotel staffs are anazing!

10/10
Exceptional
Maria, 07 Oct 2024
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Welcoming Helpful Generous

10/10
Exceptional
Mark, 07 Oct 2024
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Still perfect

Second stay in 2 weeks and this hotel is still as perfect as it was 2 weeks ago. I love phoning reception and being greeted by name. I love arriving back after a long day and being greeted as a friend. I love how all the screws in the light fittings point upwards and i love how the lift always seems to be open on the ground floor for a quick rise to the room.

10/10
Exceptional
David, 06 Oct 2024
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Front desk and restaurant and all staff were exceptionally helpful. Beautiful boutique hotel!

10/10
Exceptional
Heidi, 02 Oct 2024
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My new favourite hotel! The staff were professional and the guest services was excellent. The hotel is modern, clean and has high end bedding, furniture, decor and finishings. I was very impressed with my experience.

10/10
Exceptional
jim, 30 Sep 2024
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Best Boutique Hotel in Vancouver!

My wife and I stay at the Loden every time we visit Vancouver (three times per year) it is a gem in the heart of the city, steps away from the best coffee, great shopping, and just a few blocks to the most beautiful waterfront of any city in North America. All the staff members are caring, professional, thoughtful and helpful... the Loden defines Hospitality.

10/10
Exceptional
Mark, 27 Sep 2024
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Perfection

Nothing to stay apart from that this hotel is perfect. Wouldnt change a single thing.

10/10
Exceptional
Kimberley, 25 Sep 2024
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One of the most welcoming, thoughtful hotels I have ever stayed at. From the moment you walk in you are met with the moor genuine hospitality from everyone who works there and there are so many thoughtful touches in the room and hotel itself. My partner and I got engaged prior to staying and we were met with a bottle of Prosecco and desert upon entering our room and note. Would stay here again in a heartbeat.

10/10
Exceptional
Teresa, 24 Sep 2024
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Excellent and great location. Really liked it was smaller than the Fairmont or Pan Pacific, which we have stayed at before, much more personalized. Staff was wonderful! French restaurant, Tableau Bar Bistro, was fabulous.

10/10
Exceptional
Mark, 23 Sep 2024
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Wonderful experience, highly recommend, staff goes above and beyond.

10/10
Exceptional
Kristina, 21 Sep 2024
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Wonderful!

10/10
Exceptional
Brenda, 19 Sep 2024
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We loved the hotel and our room. The bed was so comfy. They delivered lemon water and chocolates at night. The staff was very good. The restaurant next door was an added bonus. Would stay again.

10/10
Exceptional
Alisha, 17 Sep 2024
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The last three visits to Vancouver we’ve stayed at the Loden. The staff are extremely friendly and accommodating. We love the rooms and the walkable distance to coal harbor. This is our top pick for downtown Vancouver.

10/10
Exceptional
gretchen, 14 Sep 2024
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Nice hotel would stay again

10/10
Exceptional
John, 07 Sep 2024
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Nice suite and nice free valet perk with Expedia VIP. And love the free bike rentals to cycle around Stanley Park. Great location and friendly staff. Will return

10/10
Exceptional
Rose, 01 Sep 2024
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Staff was so helpful and service was excellent

10/10
Exceptional
Barry, 30 Aug 2024
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Superb Staff every time we visit

10/10
Exceptional
darryl, 27 Aug 2024
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awesome place

10/10
Exceptional
John, 26 Aug 2024
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A really lovely boutique hotel. Chic design, warm, friendly staff, great restaurant, luxurious amenities, and of course a central location in Vancouver's downtown. I want to call out for special mention the staff who accommodated us in the VIP Lounge when our flight was rescheduled. It was much nicer to wait there than at the airport. One area for improvement: the bathroom sink is too small even as it extends several inches past the edge of the countertop. Water is not contained in that area, and the faux wood cladding shows years of water damage. This is a design problem more than a maintenance problem. Also, I encourage the Loden to dispense with travel-size plastic bottles of shampoo, conditioner, etc., and to embrace more eco-friendly options.

8/10
Excellent
Russell, 25 Aug 2024
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The hotel is very comfortable and well located. But our room was never made up before our return from lunch. The parking is absurdly expensive in view of the room price.

10/10
Exceptional
Anne, 20 Aug 2024
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We loved everything about this hotel: the location, stylish and comfortable room, beautiful view, exceptional welcome from the staff, and attention to detail such as a bottle of iced lemon water and little treats by our bed each night. We reserved bikes for a ride to Stanley Park - free to guests of the hotel.

10/10
Exceptional
Timothy, 17 Aug 2024
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Staff was helpful, delightful and the hotel facilities excellent

10/10
Exceptional
susan, 13 Aug 2024
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Vancouver - loden hôtel

Always perfect here at the loden!

10/10
Exceptional
Yi, 13 Aug 2024
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The service of the hotel is friendly and very helpful. The location is close to waterfront and Stanley park. It’s convenient.

10/10
Exceptional
Paula, 05 Aug 2024
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Everything was fabulous! Beds and pillows were awesome! Very clean. Staff was exceptional. Will definitely stay here again when we visit Vancouver!

10/10
Exceptional
james, 04 Aug 2024
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Give this small boutique hotel a try!

We typically stay at one of the larger, corporate hotels in Vancouver when we visit... but close friends in Seattle recommended the Loden, in Vancouver, suggesting it is a gem of a small hotel (77 rooms). AND THEY WERE RIGHT! We loved everything about the Loden on our recent visit; the staff are super friendly, the rooms are clean, well designed, the bed is comfortable. Nothing is missing! 10 out of 10 stars!

10/10
Exceptional
Ronald, 29 Jul 2024
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Service staff food and ambiance all excellent

10/10
Exceptional
Jordan, 27 Jul 2024
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Great hotel will stay again

10/10
Exceptional
Kevin, 22 Jul 2024
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We made a last minute reservation on evening of check in. On arrival there was a miscommunication between Expedia and the hotel and there were unfortunately no rooms available. The manager and staff were extremely helpful and managed to solve the issue and find us a room. We were quite fortunate to have that manager there to help!

10/10
Exceptional
Brian, 17 Jul 2024
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Great location, great staff, and great service.

10/10
Exceptional
Jeff, 15 Jul 2024
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When in Vancouver…

The Loden has a fantastic level of service and a great walkable location. The room was great. The gym was well stocked and had a nice view. Overall 10 of 10.

10/10
Exceptional
Ginny, 14 Jul 2024
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Amazing service with small touches that made all the difference. We will definitely be back!

10/10
Exceptional
William, 09 Jul 2024
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Beautiful hotel in a great location as it is walkable to many wonderful parts of the city. Stanislav at the front desk was super helpful and friendly. Rooms are very nice and plenty of room to store out things. Nice having the adjacent restaurant to enjoy a breakfast or cocktail, etc

10/10
Exceptional
Sean, 08 Jul 2024
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Best hotel service ever!

10/10
Exceptional
Chris, 06 Jul 2024
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Great Hotel. Wonderful staff. Room was clean, fully functional, well equipped along with a very comfortable bed. We also greatly enjoyed “Tableau”, the adjoining French Restaurant. Will stay here again in Vancouver.

10/10
Exceptional
Julie, 03 Jul 2024
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An excellent place to stay in Vancouver

The Loden was a great place to stay on our anniversary trip. It’s conveniently located in the downtown area. Just a short walk to the water and Stanley Park. The staff was excellent and took care of everything we needed. We highly recommend staying here on your trip to Vancouver!

10/10
Exceptional
Terry, 01 Jul 2024
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Great friendly staff

10/10
Exceptional
Kyla, 28 Jun 2024
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The Loden is a lovely boutique hotel. The staff was incredibly friendly, helpful, and knowledgeable. The Tableau Restaurant, which is part of the hotel, was excellent for both breakfast and dinner. We would definitely stay at The Loden again.

10/10
Exceptional
William, 21 Jun 2024
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The staff was very pleasant, knowledgeable and helpful.

10/10
Exceptional
Rob, 21 Jun 2024
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Excellent, attentive staff. Very hospitable. Wonderful room. Would highly recommend.

8/10
Excellent
Kenneth, 18 Jun 2024
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Staffs are friendly and very helpful

10/10
Exceptional
Anna, 13 Jun 2024
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Staff are super efficient and welcoming and the hotel has a really nice boutique moody vibe and thought the location was excellent - would stay again without a doubt

10/10
Exceptional
Cynthia, 12 Jun 2024
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Amazing

Amazing hotel and staff.

10/10
Exceptional
Angie, 10 Jun 2024
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The staff is incredible. They are kind and helpful. My husband unknowingly left his phone in our car when we returned to hotel. The valet noticed and popped it up to the room! As for the room, the layout is great, comfortable and spacious. Last, I have asthma and they have accommodated my hypoallergenic needs 👍 Side-note Dyson hair dryer!

8/10
Excellent
Marsha, 31 May 2024
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Maybe they aren’t really related, but I didn’t like the restaurant. At all!

10/10
Exceptional
Walter, 30 May 2024
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Terrific venue, cannot go wrong here, wonderful staff!

10/10
Exceptional
Stephen, 30 May 2024
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Another great stay at The Loden

Another super stay at The Loden. As ever, staff were very welcoming and attentive. Great service and lovely rooms.

10/10
Exceptional
Stacey, 25 May 2024
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Wonderful hotel, amazing staff, will definitely return ⭐⭐⭐⭐⭐

10/10
Exceptional
Debbie, 25 May 2024
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Absolutely beautiful with attention to every detail.

10/10
Exceptional
Andrew, 12 May 2024
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A 5-star (and not a 4-star) hotel

We have stayed at many four star and five star hotels throughout the world. The Loden Hotel should be reclassified from a four-star hotel to a five star hotel. We were especially impressed with the international staff and how accommodating they were. To the point, when I mentioned that our bed mattress has seen better days we had a new mattress in our room within two hours. We highly recommend the Loden hotel when visiting Vancouver.

10/10
Exceptional
Rhonda, 12 May 2024
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The staff is over the top! We travel the world and they are at the top.

10/10
Exceptional
Ruth, 02 May 2024
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Service and location amazing!

We had an amazing stay at the Loden hotel. Service was impeccable. Everyone could not have been more helpful. Great location too! I highly recommend this hotel. I have not received such great service in a while and I travel a lot. Above and beyond!

10/10
Exceptional
Wayne, 01 May 2024
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A seriously fantastic hotel.

10/10
Exceptional
Cecile, 29 Apr 2024
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First and foremost, the staff and service the provide is exceptional and you’ll feel welcome the moment you cross the threshold. The property is an oasis in the busy city that is Vancouver, which makes it easy to relax and unwind. The hotel is also within an easy walking distance of the waterfront, shopping and dining options.

10/10
Exceptional
Cory, 28 Apr 2024
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Really cool hotel and the service was really personal. Staff made me and my son feel really special. Outstanding experience and definitely will be back.

10/10
Exceptional
Julia, 17 Apr 2024
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Scenic

10/10
Exceptional
Stacey, 17 Apr 2024
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The property and staff exceeded our expectations. The staff went out of their way to ensure that our stay was enjoyable.

10/10
Exceptional
Amber, 15 Apr 2024
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Just thought it was top notch. Loved everything about it. Looking forward to going again in future.

10/10
Exceptional
Barry, 15 Apr 2024
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Great staff. Great location. Excellent rooms

10/10
Exceptional
Su, 01 Apr 2024
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Amazing team!

10/10
Exceptional
Lisa, 31 Mar 2024
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Wonderful Stay!

Stunning room with beautiful views! The turn down service with the fresh lemon water is such a nice touch. Classy, and elegant. This boutique hotel is a keeper. One of the best in the city of Vancouver. Highly recommended!

10/10
Exceptional
Tyler, 27 Mar 2024
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Excellent stay, beautiful, clean super friendly staff

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