Exceptional
240 Guest reviews
144 rue Abbé de L'Epée, Bordeaux, France. See map
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With a stay at Le Palais Gallien Hôtel & Spa, you'll be centrally located in Bordeaux, within a 5-minute drive of Rue Sainte-Catherine and Place de la Bourse. This luxury hotel is 2.5 mi (4 km) from Cité du Vin and 4.9 mi (8 km) from Bordeaux Exhibition Center. Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and espresso makers. Your memory foam bed comes with Egyptian cotton sheets. 60-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Arabic
English
Italian
French
Spanish
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
Concierge services
Breakfast available (surcharge)
Laundry facilities
Garden
Library
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Outdoor seasonal pool
Pool umbrellas
Wheelchair accessible parking
Number of restaurants - 1
Snack bar/deli
Valet parking (surcharge)
Number of bars/lounges - 1
Pool sun loungers
24-hour fitness facilities
Terrace
Banquet hall
Covered parking
Wheelchair accessible (may have limitations)
Food and water bowls
Stair-free path to entrance
Excellent hotel
Terrific, friendly, and helpful staff. Very nice room, good location, quiet but close to restaurants and attractions
Everything was excellent!
Le Palais Gallien is a gorgeous and precious hotel. The staff were polite and very professional. Breakfast buffet was excellent. We loved our three night stay and highly recommend. It’s definitely gets a 10 of 10 score!!
Lovely service, nice hotel, good location, great little breakfast!
Staff were wonderful and extremely helpful. Always with a smile and a kind word.
Very clean and quiet hotel . Nice staff
Staff were pleasant. Room was beautiful, large & clean! Loved the snacks & juices free of charge in room! Breakfast excellent near a mini garden area.
the pool was wonderful, restaurant dinner was excellent, housekeeping staff efficient, concierge service was excellent
Shower doesn’t have conditioner. You can request but no one tells you that. Room was nice but very dark. Staff are nice and the restaurant is great.
Fantastic property and wonderful staff! Highly recommend!
Staff and rooms were outstanding. Location of the hotel was not so convenient.
A beautiful hotel, excellent service all round, rooms are stunning and very clean! Great location, quiet but can walk to centre of old town in 15-20minutes! The pool could benefit from a bit of music in the daytime to give it more atmosphere. I also think charging €30 pp per hour for the spa in addition is a bit unreasonable and overpriced for what the spa has to offer but we didn’t really mind as we wouldn’t have used the spa. I would stay again!
Excellent hotel with pool!
I highly recommend this hotel for any visit Bordeaux. The staff and facility were exceptional. It’s in a quiet residential neighborhood so it’s a 15 minute walk to the city centre but well worth it, especially with the refreshing pool after a full day of seeing what Bordeaux has to offer. I will definitely plan to stay here again.
Beautiful hotel with fantastic staff
Beautiful hotel with an intimate feel thanks to the small number of guests. About10-15 mins walk from the river, it's located on a quiet road just outside the city centre. The room was immaculate and the facilities (breakfast, dining, bar and pool) were excellent. What stood out the most was the quality of the service. The staff were incredibly friendly and attentive, and it seemed no request was too much for them. I will absolutely stay here again when I revisit Bordeaux.
Service was amazing
Great service!
Beautiful bedrooms and a lovely pool area. Approx. a 20-minute walk to the tourist areas. Great service.
Immaculate building with historic bones and—in our room—a sterile modern renovation. Smallish rooms for the ample price. Very uncomfortable chairs. No place for toiletries in the bathroom. The limiting case of a 5-star hotel.
Very personal and excellent service. Enjoyed the whole experience
Property is situated in a quiet area yet close walk to shops, restaurants and places of interest and historical. We walked everywhere. The hotel is well maintained and staff are great. The tasing menu dinner was great. Breakfast was excellent and choices were great.
Property is located within 15 minutes walk from the centre of town. Dining options are several both casual and formal all within walking distance. The hotel also has a fabulous tasting menu dining option. Shopping within 20 minutes. The area is very safe and quiet.
Lovely boutique luxury hotel centrally located in city center
City break
The staff were incredibly attentive and helpful even allowing us to swap rooms. The hot tub took a while to heat up but that aside it was a beautiful room. Be great to have harder pillows but that is more personal preference. Overall a lovely room and couldn’t do enough for us
Excellent stay. Luxurious. Relaxing. Friendly staff. Dementri in particular gave us recommendations where to visit and where to go for dinner when we arrived. The hotel is walking distance to the centre of Bordeaux, everywhere easy to reach by foot. Room was perfect, we stayed in Shakespeare which had a hot tub on the balcony. We had dinner from the tasting menu at the restaurant which was sensational. I highly recommend this hotel for anyone visiting Bordeaux.
Staff was absolutely amazing - helpful, kind, generous and accommodating. Room was excellent. Bar area was great Michelin star restaurant was absolutely a delight. Price was fair for everything.
Beautifully appointed. Staff attentive and polite. Mariana did a beautiful job booking a 3 Michelin star restaurant on short notice and offered lovely options for visits around the area. Highly recommend
Beautiful place to stay
Our stay was unfortunately only one night. Beautiful property, quiet area but convenient. Room was perfect with many room gifts, chocolates, water, wine, juice, fruit, sodas all included. Could not of asked for more.
Hidden Gem
I honestly cannot fault this hotel it was just perfect
Nice and comfortable
Quiet location. Modern facilities. Clean. Efficient and friendly staff. Lots of little attempts to make stay special like free minibar and nightly chocolate. Bordeaux is great too. Quiet upmarket and lots of shopping.
Amazing staff, so helpful and sweet. We loved our anniversary stay here. The room and the breakfast were both top notch.
Le Palais Gallien was so far our favorite among the handful of top hotels we stayed in these last few days between Paris, Bordeaux, Biarritz, and San Sebastien. The hotel is charming with excellent amenities and the staff were perfect. We loved the room and the massage was amazing. This is definitely a memorable hotel that we will use in most new visits.
Lovely place, staff amazing.
Small enough to feel exclusive but big enough to have the service of a larger 5* hotel. The staff can’t do enough for you and the room was very comfortable. A short walk from the busy area which we liked. Would definitely stay again when visiting Bordeaux.
Excellent small boutique hotel , with superb service. Special mention to Charles who provided 5 star++ service.
Beautiful hotel, excellent staff and wonderful stay altogether, we will be back!
Everything was absolute perfection! Gorgeous property, the staff was warm and friendly and we were there to celebrate our anniversary and a birthday and they did lovely things for us over and over again. Best hotel stay!!!
Small hotel the nicest staff, superior service.
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Beautiful hotel with an outstanding restaurant in the heart of the city. The staff was so nice and helpful and the facilities were beautiful. Highly recommend this boutique hotel
It's a nice hotel, quite small, with a small pool that is open 24 hours a day. There is a fantastic restaurant on site. We found the hotel calm and quiet, and the service was good. It is in a pretty good location in Bordeaux, which is a very handsome city. I suppose it comes down to price, if you are happy with the price there is nothing to fault with this hotel, for me to give it 5 stars it would have either to have been more spectacular or cheaper. But we enjoyed our stay.
Fabulous Hotel
Great team and service level
Séjour parfait au Palais Gallien. Malgré le contexte, un personnel aux petits soins. Un repas en chambre délicieux, petit-déjeuner complet et excellent. Chambre très propre et très belle, petit plus : la baignoire ! 10/10
Walking distance to old city center. Quiet neighborhoord. Spacious and well appointed rooms. Staff is very helpful.
shame
on discharge from hospital after car accident my sister booked me in here they took a disliking to me and threz me out after 30 minutes they pretended to be full they called the police to eject me by force this all traces back to the owner of best western bordeux puttin me on a blacklist because i had complained of a smell of urine in my wardrobe!
Very enjoyable stay
Friendly staff and amazing service. Nice decor.
Amazing location with incredibly attentive staff. A must stay and will forever be on our list of top hotels we've enjoyed around the world. We will certainly return.
Boutique Gem
It was perfect! So friendly and helpful. Staff was so nice would definitely return and recommend
A beautiful property!
We just loved this hotel and would most definitely stay here again. The property is lovely and the staff super friendly and efficient. Our room was very spacious with super comfy bedding and luxurious bathroom that included a separate toilet room. I can’t speak for the breakfast or restaurant, as we did not eat there. Overall, we had a memorable stay at Le Palais Gallien.
Nice, but not amazing
This is a nice hotel, but not worth the money and the 5 star. Reason: lack of the small details that you expect from the staff.
Good location slightly out of centre Well designed luxury room but on small side Mixed staff service Poor overcrowded breakfast Lovely pool and garden
Very nice experience with exceptional service and hospitality!
Stunning hotel, great service, great drinks esp the aperol spritz! Loved the pool so much.
The service is exceptional. Everyone at the hotel was unbelievably kind, professional, and attentive. Anything we needed was made available in minutes and with a smile. The personal attention provided by the hotel general manager was beyond imagination. Everyday we received a personal handwritten thank you note from the staff.
The staff, the decor, the pool - everything was simply beautiful, elegant, and welcoming.
Really friendly and professional staff. Large room with very large soaking tub and separate shower. Nice buffet breakfast. Easy walk to sights.
Service was excellent. Personal and attentive. Stylish
Wonderful
The staff was unbelievably friendly and they did not come ass fake for the patrons but genuinely nice and accommodating. The room and bed were awesome too! The amenities were slim but it’s an old renovated place so not to be expected with being large. Only issue was, we had free international calls but could not make on our room phone nor could staff make from their desk. Also, it’s not as central as we believed but a great location and clary ore residential but a close walk to the gardens and other spots much more centrally located! Great stay and worth every penny!
Amazing stay would definitely recommend
The hotel and the staff were amazing and the pool was a real plus in the heat!
The ambience of the property was very relaxing and the restaurant was a fantastic and unique experience
A beautiful boutique hotel in Bordeaux. The room we had was terrific -quiet and well appointed. The hotel is lovely, the pool, bar, dining room and especially the staff all first rate. Well situated out of the tourist area but still close enough to walk to everything.
The hotel is brand new, the room was very nicely decorated, they provide capsules with essential oils for the shower, all high tech. The breakfast was a bit minimalistic, small quantities for the many guests. The location is fantastic about 10 minutes walk from city centre. Highly recommended hotel.
Loved! Miss it already...
Service was amazing. The staff were extremely helpful, felt like I had friends thousands of miles from home. Property was beautiful and rooms spacious enough for two. Would stay again and again (and I am very particular!).
Elegant hotel with superb service!
Amazing hotel within a ten min walk from the city center. Staff was superb and the room was elegant, comfortable and spacious. I would definitely stay here again!
Beside the dinner and staff the rest was horrible We got the suit in this hotel First night we had a problem with mosquitoes We couldn’t sleep The floors in the room made from some cheep laminate and every step I made they made noice The room stinks The selection of pillows came to 3 different uncomfortable pillows Breakfast very very poor Motel 6 is Better And the last two days no WiFi So what can I say If this hotel is 5 stars my name is Donald Duck
A wonderful surprise in Bordeaux
A one day stay on our way to another destination. We found the staff to be exceptional. Friendly, concerned, and helpful. We travel often and would definitely return to this location and recommend it highly. We did not dine in there restaurant but there attention to the comfort and needs of the guests is so great I can only assume the restaurant is good as well.
Elegant hotel—-very quiet with beautiful outdoor areas for relaxing.
Service was exceptional. One of the best hotels I’ve stayed at in France.
Amazing hotel near the center of town. Relatively easy walking distance (or Uber ride) to most things that you would want to do. The food is fantastic. Be sure to get the breakfast and book dinner for at least one night - it is worth it.
Excellent service and value!
We had an amazing stay at Le Palais Gallien. The rooms were spacious, nicely decorated and had some pretty cool tech. The staff were extremely helpful and friendly. They were able to prepare dinner for us after the restaurant had already closed on the night we arrived. They also booked restaurants for us and had great recommendations on things to do in the city. Every night we had fresh cannelles for us to enjoy. The only downside is that the hotel is about a 10-15 minute walk from the city centre.
Comfortable hotel
Great hotel close to the centre of Bordeaux. Rooms were clean and comfortable but basics like the lock on our door didn’t work. Felt expensive for what it was.
The room was very calm and this we liked very much. We werea little disappointed bythe fact that we were not able to make the room dark. The curtains could not make the room dark at night.
Nicely decorated at great location
Fabulous location, great services. It’s a hidden Gem. Must try it and you won’t be disappointed!
great friendly staff ,beautiful buiding,restaurant food excellent,10 min walk to centre
Le Palais Gallien Hôtel & Spa | Hotel in Bordeaux | Travala.com
Fantastic hotel, lovely staff