Very nice hotel, conveniently located.

My 10 day stay at the Palace d’Anfa

The hotel was very clean and the staff, throughout the hotel was very helpful, responsive and friendly

Pool was not open. Beds are hard. Otherwise fine.

To be clear this property is not 5*. It’s an average 3 at most. I’d say it’s ok for a business trip, but actually you can do a lot better for less in Morocco if all you want is a clean room to stay in. The staff were friendly, but the hotel can’t get many of the basics right. The air conditioning was ineffective. In late October, we opened a window instead. The decor of the room was run down and the door to the bathroom would not shut. Despite signs in the elevator and elsewhere advertising that the pool bar and restaurants are open to midnight or beyond everything was closed when we arrived at 22:00. We were told room service could provide drinks, but after 30 minutes they came to tell us that they could only provide coke normal. No beer, no Coke Zero. The pool area was consistently locked. In 4 days we only got it open once. The pool bar was never open with the seat cushions piled on it. Despite this the staff would tell us it is open. On the plus side, the local area has some good restaurants and bars. Generally the hotel has friendly staff but everything else has been neglected.

I don’t think the room we got was upgraded to what we booked. It was a poor experience

During my first trip to Casablanca, I lost my cellphone on the other side of town after buying flowers for my wife. Do not wear sweatpants with a cellphone located in the pocket facing the taxi door exit because I am sure this how I dropped it. Despite efforts to locate the phone, it was gone. My wife, who is Moroccan, called the phone and spoke to someone who was uncooperative and threatening to sell it. With the help of a hotel worker named Soufian, we managed to track down the phone's location. Soufian arranged for transportation, constantly spoke with the person to coordinate where she was located to help we retrieve my phone successfully. Imagine coming to Morocco and the first day your phone is missing before settling in to experience the location. I must say that I am very grateful. This experience highlighted the kindness of strangers and the importance of assistance in challenging situations but importantly the integrity, leadership, patience, and level of care/concern from the workers that are in this hotel helped me solve my situation. This will be the only place I will stay when in Casablanca. Highly recommend. Also I left out jewelry one time which I never recommend but it was completely untouched during a room service visit when we left town for a day. Appreciate the service . I do not think in the U.S. some of these services would have been giving to me.

Nice place

The mattresses were like sleeping on concrete Other then that place was awesome

Nice stay

I went to celebrate my birthday and we had an amazing stay. We left to Marrakesh for a couple of days and my clothes were moved but the proof found them promptly and they were cleaned for me. They made my birthday special and enjoyable. I would highly recommend this hotel to anyone.

The location was great within walking distance to shops and restaurants. The staff were helpful and the hotel had many convenient amenities on location.

Looks OK but many things do not eork

great location, staff very professional , will recommand this hotel

Great hotel, good value, good location

Lovely hotel, very helpful and friendly staff. Rooms are very nicely modernised and good size.

Nice place and very nice staff!!

Very nice location to city center and other key areas in Casa

Excellent hotel near downtown and nice Resturants

Great location and nice staff

We have stayed many times in this property and keep on coming especially because of the amazing staff that is so accommodating and helpful! located in the center of the city is definitely a major plus also.

A very nice around boutique

I was very disappointed with the room and service. The view overlooked construction building. There was no coffee machine, bathroom sink and shower clogged, room much tinier than described online. The pillow case had two holes. At 8:30 am the cleaning service crew knocked and came in without waiting whether we said yea or no. It was definitely not a deluxe room that I chose. The staff wasn’t the most helpful and didn’t offer to change the room. Thank goodness it was for one night. Definitely not coming back. The only thing that was great is the location and they have a good breakfast.

Nice hotel

The hotel and room were great. The only issue was the AC in our suite. It wouldn’t go lower and we spent 2 hot nights.

Very nice staff

The staff was very nice.

Excellent staff and very clean facility

the air conditioning was not working and they were aware and still put us in the room and only 5 hours later delt with it after i made a issue they dont have water or coffee in room which is shoking

Great location near city center

Very nice hotel, room service is fast, had loud noise at next room called front desk and they took care of it

j’ai sejourner 7 jours au palace Anfa c’etait fantastiwud le personnel tres gentil et attentionne ils doivrnt ameliorer quelques petits details comme les machines espresso dans les chambres ainsi que l’equipement au gym autrement tout le reste est parfait je recommande fortement cet hotel Merci a Jalal et Ali

Casa

Nice friendly staff clean hotel and breakfast is great

The service is 5-star phenomenal. Property, rooms and conference space are all in great shape. Jewish Sabbath services take place every week on the 1st floor premises so staying here over the weekend if you are Jewish is very convenient.

Black foot

Super hot Walked around in my room and turned my feet black on the bottom Bed was good Tv good Bathroom good

A convenient and pleasant hotel with a great location. The staff is caring. The room I stayed in was spacious and the bed was comfortable. I loved the breakfast.

Bien mais …

Rien à signaler sauf que j’ai été te zoome à 6h du matin par une équipe de ménage qui nettoyait bruyamment la chambre à côté de la mienne !

Séjour horrible pour ce prix, c'est honteux !

NE MERITE PAS ses 5 étoiles, grosse arnaque ! -Il n'y a aucune vraie piscine tout juste un bassin dont l'eau n'est pas propre, entouré de fauteuils renversés comme si c'était la période de grand nettoyage.. et ce pendant plusieurs jours donc totalement impraticable! - Sur les autres installations : Les lits sont durs, aucune jolie vue, les toilettes de l'accueil ( en bas) n'ont ni papier ni savon , le frigo ne refroidissait pas - il chauffait même - donc notre repas du soir au matin a périmé .. et je rajoute l'absence d'aération dans la salle de bain : une fois la douche prise la vapeur ne se dissipe nulle part. - Que dire de la jeune dame de l'accueil qui était aussi morose à l'arrivée qu'au départ : aucun sourire, aucun accueil, aucune formation sans doute. Elle exigeait de nous de faire l'appoint car elle n'avait pas de monnaie, en levant les bras en l'air au lieu de trouver une solution digne d'un 5 étoiles (!??), par exemple prévoir de la monnaie? Elle a interpellé sa collegue ensuite le bagagiste: ils n'en avaient pas non plus ( dans leurs poches ?? Je n'ai pas compris..). Enfin, le bagagiste m'a ramené une mauvaise valise ..et a difficilement voulu comprendre que je souhaitais la mienne et pas une autre! Heureusement qu'un responsable a été appelé et qu'il a pu, entre autres, trouver de la monnaie! Waw! Vraiment c'est une honte, des établissements de 3 étoiles font mieux . Fuyez ! Je recommande l'hôtel Barcelo à 100 m pour moitié prix avec le sourire !

Excellent

Oda klimalari calismiyor

Merhaba.otel klima sistemi calismiyor oda cok soguktu isici istedim fakat ellerinde olmadigini soylediler .once yola bakan cephe odalarinin soguk oldugunu soylediler .kalirsaniz arka oda secin.

Tres bon hotel

Tres bon sejour

Bel hôtel si on a pas besoin de conseils

Bel hôtel, bel emplacement dan Casablanca, chambres spacieuse propres et bien entretenues Personnel accueillant. Petit-déjeuners très bien Une seule chose ma déplu : en arrivant à l'hôtel j'ai demandé à l'accueil s'ils avaient une carte de la ville. Une impression d'une carte google de la ville ma ete donnée sans autre explication (ou est situé l'hôtel, comment aller vers la mosquée Assan II ...) Manque de conseils, travail à l'accueil limité au strict essentiel.

Excellent sejour

Hotel tres bien tenu avec un excellent personnel

Bon hôtel

Bon emplacement, chambre spacieuse, personnel accueillant. Mais salle de gym avec machines en panne ou vétustes … par ailleurs, malgré le beau temps et températures à 25, terrasse ( rooftop) et piscine fermés et non signalés à l’avance . Regrettable quand c’est un des critères de choix…

Pas de rapport qualité prix

Tres bon hotel avec un excellent service

Je viens chaque mois à Casablanca et ne séjournais pas dans cet hotel precedemment...la découverte a été extrêmement positive et j'y retournerai assurément

Excellent

Excellent. Service impeccable, très bonne localisation, salle de sport moderne. J’y retournerai sans hésiter

Très bien, proche de tout

Outdated hotel, make sure you take your toiletries Very disappointed but I keep staying here because the location is convenient and the staff are very friendly

Je recommande cet hôtel !

Sympathique sans plus

Très bel hôtel, la chambre est grande et propre. Les : un concierge réactif et disponible ( merci Soufien ), room service parfait, café Illy en bas de l’hôtel où les capuccinos sont délicieux. Les - : sauna hors service, hamman accessible sur rdv et individuel, salle de sport vétuste. Pour le prix on attend un peu mieux mais l’hôtel est très correct.

Posizione buona con buona scelta dei ristoranti a piedi dal hotel. Camera spaziosa e pulita ma bagno un po' vecchio. Colazione buona. Staff disponibile e gentile.

Bien