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12 Jun 2025
Thursday
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13 Jun 2025
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2 Adults - 0 Child
1 room

Lake Side Hotel
7.2

Good

78 Guest reviews

7.2
Good
78 Verified Reviews
Read all reviews
Cleanliness7.0/10
Service7.6/10
Comfort7.0/10
Condition6.6/10
location6.4/10
Neighborhood6.8/10
Amenities7.6/10

23 Ngoc Khanh, Giang Vo, Ba Dinh, Hanoi, Vietnam. See map

Free WiFi
Parking available
Airport transfers
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Accessible facilities
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Hotel Description

Located in Hanoi (Ba Dinh), Lake Side Hotel is within a 15-minute walk of US Embassy and Australian Embassy. This hotel is 1.6 mi (2.5 km) from Goethe-Institut Hanoi and 1.6 mi (2.6 km) from Temple of Literature. Make yourself at home in one of the 78 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel policies

No cribs (infant beds) available

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: 11:30 PM
Check-out by: 12:00 PM

Important information

You need to know
  • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a first aid kit and window guards
Optional fees
  • Airport shuttle fee: VND 800000 per vehicle (one-way)
  • Rollaway bed fee: VND 330000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Vietnamese

English

Chinese (Mandarin)

Amenities

Most Popular

Free WiFi

Parking available

Airport transfers

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

Concierge services

Gift shops or newsstand

Airport transportation (surcharge)

Conference space

Laundry facilities

Safe-deposit box at front desk

24-hour front desk

Business center

Porter/bellhop

Express check-out

Meeting rooms

Airport transportation

Number of restaurants - 2

Free valet parking

Terrace

Wheelchair accessible (may have limitations)

Hotel reviews

7.2
Good78 Verified Reviews
warning-sign.svg
Cleanliness7.0/10
Service7.6/10
Comfort7.0/10
Condition6.6/10
location6.4/10
Neighborhood6.8/10
Amenities7.6/10
8/10
Excellent
Roland, 04 Aug 2024
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They had no pool or gym

6/10
Fair
Verified traveler, 01 Dec 2019
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Requested non smoking room but was given to smoking room. Towels were dirty with stains.

8/10
Excellent
Phoebe, 06 Oct 2019
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Good view Good location to work Good restaurant downstairs

10/10
Exceptional
Re, 06 Mar 2019
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Good value for money. Rooms are clean bit a bit small. Design is nor chic, however rooms are in good condition. Everything is working. Only bathroom is old style and a bit worn. Breakfast is good for a 3*. Lots of eateries near by. Supermarket near by.

10/10
Exceptional
ALICIA, 03 Oct 2018
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Easy to walk around and convenient to airport

8/10
Excellent
Verified traveler, 27 Apr 2018
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Keep it up!

Old but still has its charm, a comfortable stay. It is now under renovation, hope it would be much better soon after. Breakfast is great, with combinations of Japanese & Vietnamese spreads.

8/10
Excellent
Lek Yong, 03 Jul 2017
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Value for money hotel.

Value for money hotel.

8/10
Excellent
Verified traveler, 20 May 2017
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Nice restaurant fir dinner

Received 20% discount coupon for Japanese restaurant at check-in, and the restaurant was good. Clean, friendly, tast good and price with coupon was acceptable.

8/10
Excellent
mike, 21 Apr 2017
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business trip

clean hotel, good location and friendly staff

6/10
Fair
Verified traveler, 30 Mar 2016
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Good , cheap

It is please to stay here . Price is satisfied.

10/10
Exceptional
Robert, 07 Aug 2014
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Friendly and very helpful staff

I have lived around the area (near the western suburb of Cau Giay) for a few years , so I know this area. It's determinedly authentic but changes are happening. The amenity of the area has a mix of old & authentic (across the road are great pavement restaurants for locals) and the new (the gigantic Lotte complex which will open this month , RMIT University, and a growing number of clothing boutiques if you thread your way up the street opposite the hotel ). And lake Ngoc Canh had plenty of coffee bars for outside . contemplation. But this is not yet the same amenity as one will find in the Old Quarter. That said, the staff were kind and attentive, the hotel itself was quiet. It possesses qualities that the sentimental Marxist would relish !

6/10
Fair
Robert, 04 Aug 2014
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Quiet location but the hotel has seen better days

The staff do their best and the view of the lake (Giang Vo) is very relaxing. As other reviews say, the hotel caters mainly to businessmen and is clearly set up for that, taxis very handy etc. Rooms are large and reasonably comfortable, but the hotel is clearly in need of renovation. If you are a non smoker, be sure to specify this, the other rooms smell strongly of smoke. The map is misleading, it is not beside Ngoc Khanh but is certainly within walking distance of it. An attractive area for eating, coffee by lake. Location is quite a way from the standard tourist areas of Hanoi and the attractions.

6/10
Fair
Ann, 12 Apr 2014
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Convenient hotel for my needs

A typical Asian business man's hotel. Definitely not for the average tourist visiting Hanoi as it's some distance to the city centre. This was the second time I've stayed here by choice to be close to my friends house. Room was comfortable enough. Breakfast was mediocre, lacking yoghurt and there were few vegetarian hot box choices. Nice lake view from room with small balcony. Pleasant and friendly doorman and reception staff.

8/10
Excellent
Chas, 24 Jan 2014
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Well maintained and well run.

Spacious rooms (unusual for moderate priced in Asia). Clean, helpful staff. Breakfast different every day. Minibar/fridge has $2 Hinies. Lake view room have nice balconies.

8/10
Excellent
YASUSHI, 09 May 2024
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今回4回目ですが朝食がとにかくおいしくない...スタッフはとても良い対応で関心で来ます

2/10
Poor
HAKSEOP, 08 Jun 2022
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사워실 물도 제대로 안나오고 조식도 룸써비스로 부실하며 침대도 불편 합니다

6/10
Fair
Verified traveler, 03 Jan 2020
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Staff is largely friendly and can communicate in English. Not much around the neighborhood.

10/10
Exceptional
MINH BICH PHUONG, 26 Dec 2019
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Phòng rộng, sạch, tiện nghi.

8/10
Excellent
Yoshio, 27 Jun 2019
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快適空間

快適で寛ぎの空間。タクシーが捕まりにくいのが残念。

8/10
Excellent
Verified traveler, 17 Mar 2019
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寝るだけなら十分

チェックイン時の対応に手間取り、だいぶ時間ロスがありました。部屋は小綺麗ながら清潔とは言えないかもしれません。周辺は22:00以降ほとんどの店が閉まってしまうため、早めに出掛けるのが良いと思います。

8/10
Excellent
HAJIME, 15 Mar 2019
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散歩範囲にレストラン多い

日本食レストランがいまいち

2/10
Poor
Suriya, 15 Mar 2019
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พนักงานต้อนรับไม่ยิ้มแย้ม และเวลากลางวันมีการทำงานทำเสียงดังรบกวนการพักผ่อน ทางโรงแรมก็ไม่แจ้งและก็ไม่ทำการบอกกล่าวอะไร อาหารเช้าวไม่อร่อย

6/10
Fair
Youngmin, 03 Mar 2019
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일주일간 사용해봤는데

상당히 방 내부가 습한냄새가 나요. 조식은 쌀국수가 맛나요.

8/10
Excellent
Verified traveler, 26 Feb 2019
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ベットに虫がいた為、寝た後痒かった。

8/10
Excellent
Verified traveler, 31 Jan 2019
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価格が手ごろで綺麗なホテル

ホテルの外見は古びた感じがするが、部屋はリニューアルされており、清潔感があると思う。ベッドも広く、シーツも綺麗。wifiもストレスなくよく繋がる。ビジネスで泊まる分には、これで申し分ないのではないかと思う。至近にはローカルのスーパーがあるし、和食屋の立ち並ぶKim ma通りも一応徒歩圏内である。ベトナムローカル色があるホテルであることは事実なので、初心者にはオススメしにくいが、何度か訪問した経験があるならば、ストレスを感じることは少ないと思う。

10/10
Exceptional
Yoshio, 14 Jan 2019
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快適なホテル

非常に快適な滞在でした。フロントスタッフも親切で案内も丁寧でした。部屋の広さも悪くなく、立地も便利で非常に満足です。また、滞在したいホテルでした。

6/10
Fair
Tio, 07 Jan 2019
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El hotel está retirado de las zonas turísticas y la zona alrededor puede ser poco amigable pero está bien para descansar y alejarse del ruido de Hanói! El buffet de desayuno está muy bien

6/10
Fair
Verified traveler, 04 Jan 2019
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Good welcome, good value. Room cold and no heating, only AC for cooling. A little far for walking to cit6 center.

10/10
Exceptional
Tio, 30 Dec 2018
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Buen hotel! Gran ubicación. El personal hacer su mejor esfuerzo para que te sientas cómodo! Y el Desayuno esta increíble! Incluso hay pho hecho al gusto

10/10
Exceptional
Atsushi, 20 Dec 2018
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Good

6/10
Fair
Verified traveler, 07 Dec 2018
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Nice and decent hotel seems mainly famous for Japanese. Bit old bathroom, stained ceil and wall shows their cleaning level and how old the hotel. Breakfast was mid-level, Not bad but not impressive either.

10/10
Exceptional
Hung, 04 Aug 2018
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well worth the value

good hotel with reasonable price

10/10
Exceptional
KEN, 25 Apr 2018
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値段の割には高級感あり満足できるホテル

ネット経由で予約したのですが、上層階で明るい部屋でした。池側でなかったので、朝夜は騒音がきになりましたが、宿泊代からすれば室内もそれなり清潔で高級感があり満足いくものでした。NHKプレミアムだけですが、日本語放送あり、ロビーで日経新聞も読めてビジネスには便利です。 旅行でいくなら、池側の部屋の方が望ましかと思います。

6/10
Fair
Kihong, 04 Mar 2018
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혼자서 자기는 괜찬아요

창쪽 방음이 전혀 안됨. 노후한 느낌이 많이듬. 가격은 괜찮음

4/10
Poor
Kristiina, 15 Jan 2018
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Avoid this hotel. Has bed bugs, took no action.

So indeed not a good experience of hotels in Vietnam. After a couple of nights realised the bites in arms, legs, neck were caused by bed bugs. Reported the matter at the reception. Saw staff take any cursory measures (superficial cleaning) so continued to suffer from bed bugs. The cleanliness of the room looked ok on a cursory glance - however e.g. the bathroom floor tiles showed no evidence of proper scrubbing for a long time (were black in between the tiles when in fact the original colour had been white). English skills of even reception staff were rudimentary. Not worth the money.

8/10
Excellent
uyen tran, 05 Sep 2017
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rat tot , toi thich

cho o tot , sach se , thuan tien di lai ,

6/10
Fair
Verified traveler, 13 Feb 2017
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やすい。そのわりにきれい。スタッフは親切。 ただ、幹線道路に面しており、モーターバイク、自動車の騒音が 結構大きいい。

6/10
Fair
Verified traveler, 01 Aug 2016
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Location以外は中の上

部屋の清潔感が特に良かった

8/10
Excellent
Mimi, 14 Jan 2016
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VEFAC展示会場に近く、リーズナブルなホテル

部屋も広く、快適な滞在となりました。朝食も価格の割りにバラエティー豊富でよかったです。部屋は湖側と道路側がありますが、レイクビューをリクエストしたほうがいいです。

2/10
Poor
ひ, 27 Apr 2015
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空調にかび?

スタッフの方はにこやかでよかったのですが。長らく使ってなかったのか、湿っぽい部屋の空気を吸ってるうちに、アレルギー反応で咳、鼻水がとまりませんでした。おそらく原因は空調設備かなと思います。

8/10
Excellent
Tom, 23 Mar 2015
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割り当てられた部屋は喫煙ルームであったので、禁煙ルームに変更をお願いしたら、より広いすてきな部屋に割り当ててくれた。

6/10
Fair
Verified traveler, 24 Oct 2014
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まあまあ

パスポートを見せても 予約番号を見せても確認ができないのので オンライン予約が反映されていないのかと焦った。 部屋は古いが掃除は行き届いていた。

6/10
Fair
Mr.N, 29 Sep 2014
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送迎サービスの有無

空港pick up / drop off サービスがあれば尚 いです。一日専用タクシーを安く手配してくれたらうれしいです。

8/10
Excellent
Verified traveler, 07 Sep 2014
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便利もよく、悪くない

近くにスパーマーケットがあり、便利。朝食も悪くない。

6/10
Fair
정광해, 12 Feb 2014
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가격대비 만족

가격대비해서 만족합니다.. 그렇제 좋은 호텔은 아니지만,가격 대비해서는 그런대로 잘 만하고 시내 접근성도 괜찮습니다.전망은 호수 옆이라 괞찬습니다. 의외로 좋았습니다.

6/10
Fair
Verified traveler, 06 Dec 2013
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サンボ―湖のホテル

サンボ―湖で早朝5時からダンスが始まるのでうるさい。

6/10
Fair
Verified traveler, 27 Nov 2013
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部屋

ドアはオートロックでないので、気をつける必要はあるかと思います。

4/10
Poor
Massa, 26 Nov 2013
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こんなもの

 仕事の都合でよくここに宿泊します。  エアコンの温度風量調整は殆ど機能しません。 ハノイはだいぶ寒くなってきましたが湿気防止でエアコンがついています。 ルームサービスにお願いして布団を一枚追加してもらいました。  1階の日本料理屋は価格は日本と同程度ですが非常においしいです。 ホテル近辺に一人で気軽に食事できるところが少ないので重宝しています。

6/10
Fair
jim, 10 Oct 2013
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朝食の質がおちた

以前に滞在したときに比較して朝食の質がおちたように思う。またベッドのマットレスが沈んでおり寝にくかった。まー価格も下がっているのでしょうがない面もある、価格相当かな。

8/10
Excellent
きっちゃん, 16 Sep 2013
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便利なホテルです

会社の出張で利用しました。会社のハノイ事務所に比較的近く、空港からも比較的便利なのでよく利用しています。1Fに日本食レストランが新しく出来たのも良いですね。出張にはまた利用する予定です。

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