Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

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With a stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA in Chitose, you'll be on a lake, within a 5-minute drive of Lake Shikotsu and Shikotsuko Onsen. This luxury resort is 3.5 mi (5.6 km) from Shikotsu-Toya National Park and 13.7 mi (22 km) from Aoba Park. Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is complimentary (available on request), and a train station pick-up service is also provided at no charge.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

• Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Special Instructions

This property offers transfers from the airport and train station. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property in advance. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Guests traveling with a service animal must contact the property prior to arrival.

Minimal age

18

Spoken Language

Japanese

English

Chinese (Mandarin)