You need to know

• No pets and no service animals are allowed at this property.
• A car is required for transportation to and from this property.

Special Instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property uses solar energy
• Safety features at this property include a fire extinguisher and a first aid kit

Minimal age

21

Optional fees

• Fee for local cuisine breakfast: approximately MXN 90 to 170 for adults, and MXN 60 to 120 for children
• Airport shuttle fee: MXN 4500 per vehicle (one-way, maximum occupancy 4)
• Late check-out fee: MXN 200 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish