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Hotel Description
With a stay at Kukulcan by Emotion, you'll be centrally located in Tulum, within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 3.8 mi (6.1 km) from Tulum Beach and 10.8 mi (17.4 km) from Xel-Há Park. Make yourself at home in one of the 15 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Gap period enforced between guest stays - 24 hours
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 40
Pet max weight (per pet) in lb is 88
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed (no fees)
Cleaning and safety practices
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Essential workers only - NO
Important information
You need to know
- 24-hour pool access
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
Minimal age
Optional fees
- Fee for continental breakfast: approximately USD 3–6 for adults, and USD 3–6 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Italian
French
Spanish
Amenities
Most Popular
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Transportation services
Other
Concierge services
Breakfast available (surcharge)
Laundry facilities
Garden
Multilingual staff
24-hour front desk
Area shuttle (surcharge)
Number of outdoor pools - 1
Parking (limited spaces)
Bicycle rentals on site
Free self parking
Winery attached
Beach shuttle (surcharge)
Pool sun loungers
Terrace
24-hour pool access
Evening entertainment
Wheelchair accessible – no
Hotel reviews
Traveller
TravellerNice place
Great stay, friendly staff. Sheets a little thin.
TravellerGood place to stay in Tulum. In the commercial area with an excellent location to go Cancun or Bcalar.
TravellerThis is an ok place if your only going to sleep and dont care how ur bed looks!
TravellerAlmost no water comes out of shower. Probably minerals from water clogged almost every hole in shower head. Most buildings like this in Mexico water comes from rooftop tanks so there is never a lot to start with. There is parking for about 12 or more cars in the middle of hotel. Great if you have a car, but noisy as they come and go and people use their electronic lock/unlock as the horn beeps twice each time.
Travellerhave TV Like as offer on the advertising ,and working wi-fi ,better beds sheets and blankets and towels, are towels were transparent fabric
TravellerUn hotel tranquilo y seguro.
El hotel es austero pero bastante cómodo, las chicas de recepción son muy amables al igual que los dueños, si van por unos días y quieren fiesta en tulum esta es tu mejor opción, está literal enfrente de todos los bares y antros del centro, amé eso. En general si me volvería a hospedar aquí
TravellerWe hadden een ruime kamer met 2 grote bedden (voor 2 personen). Zwembad is prima, al ligt dit aan een parkeerplek tussen de kamers aan de voorzijde & achterzijde (dus geen privacy voor de hotelgasten) Onze airco deed het niet en ondanks dat we dit meteen na de 1e nacht gemeld hadden merkte we geen verschil. Ivm t warme weer kiezen we bewust een kamer met airco en we mogen er van uitgaan dat deze het ook doet! Hier zijn we niet tevreden over
TravellerBuena ubicación en el centro de Tulum.
TravellerExcelente servicio.
Hotel bonito y cómodo, los chicos de recepción muy amables al igual que el resto de los trabajadores. Tiene buena ubicación, a unas cuadras del ADO y cerca de restaurantes y tiendas.
TravellerRecomendable
Todo muy bien
TravellerExcelente ubicación
La ubicación es excelente, y la alberca le da un plus
TravellerPoco estacionamiento
TravellerRecomendable
Buena ubicacion y limpio
TravellerNeutral.
La atención fue muy buena, la habitación no fue para nada lo que esperaba. La ventana era de rendijas por tanto el ruido era bastante tanto de los otros huéspedes cono el de la calle, al día siguiente pedí un cambio de habitación explicando lo anterior y muy amablemente accedieron.
TravellerSuper
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Close proximity to ADO bus terminal. First 2 rooms we entered were unsecured. Finally 3rd room was decent enough to securely stay the night. The ac was mediocre. Couldn't find the right setting to be cool. 2am tenants staying on our floor as us were drinking and causing a racket. Kept us up most of the night. Never staying here again.