Property Alerts

You'll be asked to pay the following charges at the property:

• Christmas Day (25 December) Gala Dinner per adult: USD 100.00
• Christmas Day (25 December) Gala Dinner per child: USD 50.00 (from 6 to 16 years old)
• New Year's Eve (31 December) Gala Dinner per adult: USD 100.00
• New Year's Eve (31 December) Gala Dinner per child: USD 50.00 (from 6 to 15 years old)
• A tax is imposed by the city: USD 1.00 per person, per night

We have included all charges provided to us by the property.

You need to know

• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
• Personal protective equipment, including masks, will be available to guests.
• Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
• Contactless check-in and contactless check-out are available.
• Individually-wrapped food options are available through room service.
• This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Special Instructions

This property offers transfers from the ferry terminal (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
• Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Optional fees

• Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English