Hotels.com disastrous customer service.

Utter disaster. Arrived at hostel to be told that it was under renovation and no room was available. Simply not good enough from the hostel and Hotels.com.

The light in the bathroom didn't work. It was very loud: the bar in the alley behind our room would throw out beer bottles at all hours of the evening and in the morning. Could hear everything through the thin walls. It's definitely a hostel level experience. Not horrible, but not enjoyable.

I got some sleep at least

The service was generally acceptable, front desk were there and receptive. The room I was staying out however, smelled of sewage and was very unpleasant and barely cleaned. Plus my bed was not near a charger at all so I had to charge on a shelf, and climb down my bed and run to the alarm when it rung. The luggage storage was a pain because you had to look all around the building, outside to an alley, and back into another building. The luggage storage definitely needed to be cleaned and aired out, all I smelled was a high school gym locker. The shower and restrooms could've also used a bit of cleaning as well

Very small nosy toilet sharer

The location was ideal, so close to the sights and entertainment. It was great that there is a big kitchen for everyone to use. The facility doesn’t seem to be updated in decades though. I would have liked a little shelf, light and outlet at my top bunk which tends to be standard at other less expensive hotels around Europe. Also, the facility would be improved if the mold smell in the bathrooms could somehow be dealt with.

The accommodations are Spartan but quite adequate and very reasonably priced. The staff is friendly, helpful and efficient. The area is in the heart of Dublin easy to get everywhere.

Last resort

It was my second time staying here and that is down to the extortion by hotels in these times. I checked in on line thinking it be just to collect key card when I arrived but the process took 10 mins. Had to climb 3 flights of stairs to get to my 8 bed dormitory when it had a fowl smell and evidence of condensation on the walls. The bed was the only clean place, everywhere else had dust cobwebs all around.

Great stay, shame about cleanliness of ensuite.

Bathrooms need attention, paricularly the ensuite in shared dorms, main bathrooms seemed better - not what you'd expect. No toilet roll, dirty, no bin so someone left ised contacts and sanitary pad in the bathroom on the side. Not a pleasant experience. Other than the ensuite being grim, this hostel was great. Staff on reception were polite and helpful. Able to store bags in lockers if early or need to store bags after check out - super helpful. Shared spaces to relax and a friendly atmosphere.

As a budget hostel in high priced Dublin, it meets expectations. A 2-4 bed room with en-suite bath/shower would meet my needs, but only if price is paramount. Beds were well made. The ventilation for rooms leaves a lot to be desired. Management should consider an air freshener, and even better, air handling. Finding your way to a room is much easier because of guidelines painted on the floor.

Great shower, but room was warm in spite of the outside being cold. The downstairs restaurant was excellent but was also source of late night noise.

Filthy and unkempt.

Location is excellent and staff helpful. A bit noisy.

Awful! Herrendous! Felt like jail. Showers broken, mold in toilets. We couldnt stay... so we paid 187e for 5h luggage keep. But leaving was the best practise.

The staff were helpful and friendly. Unfortunate the heating in the room didnt work, so with it being December it was very cold

Didn't suit the occasion.

Good enough for one night, but the room was really small

Security is overdone, but there is a lot of talk of things going missing. Room was great for sleeping,there was a table and chair, no wardrobe, just 5 /6 hooks, 4 bunks. Spiders webs in the plumbing inches from my pillow.

Great place in the middle of town <3

Had a great stay! We stayed for 3 nights & had a really pleasant experience. The staff were really friendly and approachable. It was very quiet considering that you could come and go as you please, plus there were quite a few people staying there. It was right in the middle of the temple bar area, very close to a lot of main attractions, which made getting around the city a lot easier and cheaper! Breakfast was very simple (hot drinks, cereal, toast), but it was as much as you want, so couldn't really complain. Plus the kitchen was open all day if you're more interested in self-catering.

Good budget place to stay

I booked a private room with bathroom and was given a spacious room with 3 single beds. Plenty of hot water, free towel and linen. Comfy bed too. Price includes free breakfast which was toast, tea, coffee,cereals and jam. There is a communal kitchen if u want to cook or make drinks etc. I arrived early in the morning and as checkin is not until 2pm I hired a locker to put my bag in. 10 Euros deposit and 2 Euros per dag. The lock er s are in a separate building behind the hostel and have CCTV so are safe. The hostel is very central to places of interest etc. Staff are very helpful with places to go. There is a common room were you eat or watch tv etc.would stay here again.

Lousy place but great location

The neighborhood it's in is awesome, but that's about it. The staff didn't know what was going on half the time. If you need to lock anything up you have to go to a separate building and pay for the locker. I needed to make a call to a friend in Cork (with an Irish number) and they did not have a pay phone or one I could use to call someone. The light in the bathroom had a water leak, something must have flooded. I also had reserved a two bedroom room and they gave us a four instead.

cheap stay, no frills

Not the easiest to get around the hostel itself... lockers in a remote section of the building, many stairs to get to rooms, complicated keys/card/papers to get in and out of room and building, and bathrooms far from room. However, everything was very clean and organized, the staff was nice, coffee was free and breakfast was so cheap. Also located in a terrific and convenient part of downtown with great bus access.

Lone lady who enjoyed stay and would return

I stay last weekend a lady on own and I found the hostel to be well run and people always friendly and this was my first time and the breakfast was good and free,not like other places where u have to buy extra, the area is well lit and as a woman on own I felt safe and would def go back

Bad experience

I arrived around 10pm on Friday and they told me that they moved me to the other hostel which is 10min walk away. I was so upset because I didnt even receive any email notice. So they were willing to pay for my taxi fee from the above address to the other hostel. Bed was okay, but the bathroom sink is mini and shower facility is quite old. There is only two plugs for a 4-bed room which is inconvenient. Breakfast was okay with simply toast and milk.

Probably the best hostel I've ever stayed in. Room was clean and lockers were available close to my bed. Bathrooms were sanitary. The whole place had a great atmosphere and an even better price. Will be going back here on my next Dublin trip!

Downtown Dublin location

Hostel was clean and well organised.

This is my first time staying in a hostel and I was amazed at how fantastic it was. I along with my 3 friends ( all 18yrs ) had a room for 4 and was able to lock it up when we were out. The location is great and we felt very safe at this hostel....will definitely stay here again and would recommend it to friends and family. Thanks to the staff, you all were great!!

The rooms were nice, ok for a hostel, but the heating went off and on so the rooms were freezing-not very nice. No elevator, six flights of stairs. It says breakfast... but it's tea, and toast with jam or butter.

Taylor Made For The International BackPackers Need

Should you be a first time visitor to Dublin's fair city, with a desire for centrality coupled with economic concerns, look no further then the Kinlay House experience. You can scarely choose a better budget option. COnvivial & convenient in the extreme. A sound choice.

happy out

i was very pleased with my stay :)

Great location

Right next to temple bar area and Christchurch cathedral. An excellent location for walking the city. Staff was very helpful. Fresh linen on bed. Towels and lockers for 2 euros each/daily. The rooms were old and shabby, needed new flooring and fresh paint. Bathrooms were ok. It was noisy at night bc of location. Bring earplugs. Overall I would say good place for a few nights, for the price.

Simple but expected

The location is pretty close to bars and restaurants, as well as bus stops. Dublin is very walkable and the Kinlay House puts you in a good place to access most parts of the city. It was simple but clean and the service was friendly and helpful. The staff offered lockers to store our luggage in advance of checking in (though for a small fee) and booked our airport shuttle. The free breakfast was mediocre at best and the wifi was iffy in the rooms, but what can you expect? I would still recommend this place for those traveling on a budget. But beware, it will sell out for Saturday nights!

Nice place in the centre,perfect for cheap weekend

The location of Kinlay's is close to Dublin's castle and Christchurch cathedral, so very central. Very quiet nights.Breakfast was OK.We were a group of 4 youngish people and got a 4 beds room and it was clean and comfortable.reception staff was friendly and effective. The only little negative would be the bathroom and toilets which are not plentiful and not super modern or comfortable, but still OK for a hostel.I would definitely come back.

Perfect city centre location

Could not be better.

There are better hostels in Dublin

I can't believe this hostel won an award. Pros: the common areas were clean and the staff was friendly. Unfortunately, my room (shared 4-bed) was small and airless. It had not been cleaned for a long time, and my "roommates" had trashed the place. There was luggage and clothing all over. There were no individual lockers or bins - an easy thing that might have contributed to the room being cleaner. I had to store my suitcase in a locker located in a room off an alleyway open to the public, as there was no room at all for my suitcase in the room (at an additional 2 euro per day - and the lock was one that could easily be picked). The bathroom was unisex, the showers were push-button and WAY too hot - I got scalded. There was also no place for me to hang my clothing where they would not get wet, so I had to dress in the unisex common area when my shower was finished. Next time, I'll choose one of my tried-and-true Dublin hostels.

Great hostel

This is a great hostel, in the perfect spot close to temple bar and walking distance from lots of attractions while also being very close to the hop on and off bus tour. To top it off the staff are great! The rooms and facilities are clean and well kept and if you want advice on where is good for food or entertainment the staff are happy to help. We really enjoyed our stay and have no complaints!

Good value for money

I enjoyed my time in Dublin including staying at Kinlay House hostel. I felt it was good value for money, clean and centrally located. Obviously it was not luxurious but I was interested in seeing as much of Dublin as possible and where I stayed only needed a clean bed to sleep in and somewhere to shower.

Close to all Must-See Sights, Great Location

Fanastic hostel for the price. It's not 5-star living, but it's what you would expect from a hostel for that pricie. The staff was all nice and friendly, and my roommates were great. Awesome experience.

Helpful and nice staff. I met amazing people there. If one day I come back I'll definitely will choose Kinlay Hostel!!

Had satisfactory facilities, good location, wish there was a lift to get my suitcase up (!) but the staff are really friendly, and they let me store my luggage while i went on my tour which was super handy. Really easy to.get round dublin, would recommend staying there purely for the location. Everything is walking distance and easy to get to :)

Worth staying

This hostel was a great place to stay, it was cheap and everyone was really friendly. I would recommend this hostel for people that are staying with friends.

Highly Recommended

Very friendly staff and amazing location. Also, great price. STAY HERE!

Geen ontbijt of koffie terwijl dit er wel zou zijn. Rosie op 100m is trouwens top! Bezig met verbouwingen van s morgens vroeg tot 17 uur waarbij het ontruimingsalarm regelmatig afgaat. Goeie wekker maar op het verkeerde tijdstip. Ligging is top en de douches zijn ook prima. Echter rijdt er 24/7 uur heeeel veeeel verkeer langs.

Nära till de flesta sevärdheter. Men glöm inte öronproppar när du tar iin på detta hostel

Not Optimal

buen lugar para dormir en dublin

buen lugar para dormir en el centro de dublin algo viejos los cuartos para varias personas, un poco desordenados con cosas de huspedes anteriores y algo frio, pero en general bien el desayuno muy basico

ホステルとしては、人気施設なのでしょうがホテルとしては、設備が古いと感じました。スタッフは親切で、感じの良い方々でした。朝食は食パンとコーンフレークでタンパク質はありません。口コミ情報発信のあり方に問題があるのだと思います。

Il a fallu payer 82€ en plus pour une chambre déjà payer par le site. Chambre minimaliste, pas de serviette. Odeur de vomi dans la cuisine. Personnels pas tous agréable. Point positif: l'emplacement (temple bar est un quartier super)

Excellente localisation en plein centre près de toutes les attractions touristiques avec des chambres au calme. Par contre propreté moyenne et équipement vieillot. Mieux vaut aller sous la douche avec des slashs, eau chaude qui met 10 minutes à chauffer, salle de bain ultra humide qui dégouline de partout dès qu'on allume l'eau, robinet de l'évier non réglable comme un robinet de toilettes publiques. L'emplacement et le personnel rattrape le tout.

annehmbar für junge rucksacktourist:innen auf der durchreise. gebäude und einrichtungen absolut erneuerungsbedürftig. nettes personal. zentrale lage.

シャワーやトイレは共有の割にすごくキレイでした。 周りはバーが多く少し夜は騒がしく気になる人は気になるかも、中心街に近く立地はいいと思います。