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Du Palace hotel & Spa9.8Exceptional
16 Guest reviews
9.8Exceptional16 Verified ReviewsRead all reviewsCleanliness10/10Service10/10Condition10/10Amenities10/10
Exceptional
16 Guest reviews
45 Hang Bong, Hoan Kiem, Hanoi, Vietnam. See map
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Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
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Hotel Description
With a stay at Du Palace hotel & Spa in Hanoi (Old Quarter), you'll be a 4-minute walk from St. Joseph's Cathedral of Hanoi and 6 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.3 mi (0.5 km) from Hanoi Old Town Night Market and 0.4 mi (0.6 km) from Thang Long Water Puppet Theatre. Make yourself at home in one of the 22 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Service animals not allowed
Important information
You need to know
- No pets and no service animals are allowed at this property.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
Minimal age
Optional fees
- Airport shuttle fee: VND 456000 per vehicle (one way)
- Self parking fee: VND 114000 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Vietnamese
English
Chinese (Mandarin)
French
Amenities
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Other
Concierge services
Airport transportation (surcharge)
Laundry facilities
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Porter/bellhop
Full-service spa
Number of restaurants - 1
Snack bar/deli
Self parking (surcharge)
Water dispenser
Reception hall
Wheelchair accessible – no
Well-lit path to entrance
Hotel reviews
TravellerTravellerI loved the property because it was very neat and the staff were amazing. Trust me you will get your money’s worth. It is centrally located in the city with good restaurants and buzzing atmosphere.
TravellerThe staff were really good at helping with everything, both onward transport, we got help with, among other things, a bus ticket onward from Hanoi. They were also helpful with experiences in and around the city. Really friendly and welcoming :)) It was very well located and within walking distance of almost everything.
TravellerOur room really worked for us. Great location in the heart of Hanoi. Very comfortable at a great price. Staff arrange a txi to the airport for a very reasonable price.
TravellerAbsolutely amazing hotel, clean spacious rooms, amazing cleaning service. Staff were very friendly, always greeting me with a smile, holding doors open, asking me if there was anything they could help me with. The service was exceptional. The hotel is in a very good location, in the Centre of Hanoi, with all attractions in walking distance. I was so impressed that I wanted to extend my stay by another few nights, however there were no more rooms available as the hotel is clearly popular due to it being so amazing! Thank you to all of the staff for making me feel so welcome during my stay :)
TravellerThe room is very quiet The front desk is very professional and the service is very friendly, perfectly solving guests' problems
TravellerA compact hotel located in the city centre within walking distance of attractions and cafes and restaurants to choose from. Fabulous, helpful, unobtrusive staff. If there are any problems they resolve them very quickly.
TravellerLocation, very close to restaurants, shopping, excellent coffee shops in the area and very close to the Great Lake. For the price it’s hard to find bett
TravellerThe hotel was very comfortable, the hotel manager was a life saver for us, when it comes to book all our tour through out the whole Vietnam! Glad we choose this hotel. Highly recommend this hotel!
TravellerThe staff was really nice. Louis, Audrey, Vanessa and Tom were exceptional. Thanks for the help!
TravellerSuch an awesome place to stay. My daughter and I loved it. Great location, walking distance to everything. The staff were fabulous and couldn’t do enough for us. I would stay here again. Thank you
TravellerGreat stay, friendly staff, big thank you to Christina for the upgrade and allowing a late check out. Highly recommend staying here, I’ll be back!
TravellerSuch an awesome place to stay. My daughter and I loved it. Great location, walking distance to everything. The staff were fabulous and couldn’t do enough for us. I would stay here again. Thank you
TravellerSuper well located in the middle of the old town. The staff was really friendly and helpful and let me store my luggage there the whole day. They offer different tours, pickup service at the airport and the hotel has a massage Spa as well.
TravellerThe staff, Danny, Tham, Tom, and everybody were all so nice and welcoming. They were able to answer our queries and could feel that they are really willing to help out with all of our requests.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
We love how accommodating the people in the hotel. They helped us a lot starting with the airport pickup, their recommendations for food, and they even assist you with tours. The room is clean and very cozy