Keraton Jimbaran Beach Resort
8.2

Excellent

406 Guest reviews

8.2
Excellent
406 Verified Reviews
Read all reviews
Cleanliness8.2/10
Service8.4/10
Comfort8.0/10
Condition7.8/10
location8.4/10
Neighborhood7.8/10
Value7.8/10
Amenities8.4/10

Jl. Mrajapati, Jimbaran, Indonesia. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Beach services
Non-smoking
Childcare
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Hotel Description

With a stay at Keraton Jimbaran Beach Resort in Jimbaran (Jimbaran Bay), you'll be steps from Jimbaran Beach and a 3-minute drive from Honorary Consulate of Italy. This beach hotel is 1.1 mi (1.8 km) from Kedonganan Fishing Pier and 1.4 mi (2.2 km) from Benoa Square. Make yourself at home in one of the 102 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). 26-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

Hotel policies

No elevators

Professional property host/manager

Pets not allowed

Service animals not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
  • Rollaway bed fee: IDR 480000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Beach services

Non-smoking

Childcare

Banquet facilities

Accessible facilities

Other

Hair salon

Concierge services

Gift shops or newsstand

Shopping on site

Barbecue grill(s)

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Children's pool

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

24-hour front desk

Wedding services

Pool umbrellas

Number of restaurants - 1

Number of outdoor pools - 1

Snack bar/deli

Parking (limited spaces)

Number of bars/lounges - 2

Number of poolside bars - 1

Pool sun loungers

Beach towels

Terrace

Babysitting or childcare (surcharge)

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Wheelchair-accessible lounge

Upper floors accessible by stairs only

Well-lit path to entrance

Hotel reviews

8.2
Excellent406 Verified Reviews
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Cleanliness8.2/10
Service8.4/10
Comfort8.0/10
Condition7.8/10
location8.4/10
Neighborhood7.8/10
Value7.8/10
Amenities8.4/10
10/10
Exceptional
Parisa, 04 Jan 2025
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beautiful architecture, kind staff, great location

10/10
Exceptional
Gregory, 29 Aug 2024
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Staff are fantastic and freindly , beautiful atmosphere

10/10
Exceptional
Michael, 25 Aug 2024
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Beautiful quiet place traditional Bolognese huts staff will really good quiet beach no sellers great dining

10/10
Exceptional
CELIA, 13 Aug 2024
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Un hôtel magnifique sur la plage de Jimbaran

Nous sommes venus avec mon mari, il y a 17 ans et nous sommes revenus cette année avec nos enfants sur cet hôtel du keraton qui n’a rien à envier aux gros complexes voisins. Un hôtel à l’architecture Balinaise magnifique, un emplacement idéal entre piscine et mer de Jimbaran, des couchers de soleil sublimes accompagnés des cerfs volants des enfants balinais et des départs de bateaux de pêche en soirée; un véritable spectacle. Le personnel de l’hôtel est adorable, disponible et serviable. Un petit bémol sur la carte du restaurant qui pourrait être plus attrayante mais on peut facilement déjeuner et dîner sur les Warung de la plage tous sympas. En revanche, le breakfast de l’hôtel est parfait ! La cerise sur le gâteau, vous pouvez vous faire masser sur la plage ou bien chez Rosa qui est adorable et masse merveilleusement bien (si vous êtes en duo, son amie Maria a aussi des mains de fées) Si vous hésitez pour un hôtel à Jimbaran alors n’hésitez plus vous serez enchantés

10/10
Exceptional
Tamara, 10 Jul 2024
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It was perfect place to stay. The staff were helpful and friendly. We were right on the beach. Had some lovely nights swimming in the amazing pool

6/10
Fair
Daniel, 06 Jun 2024
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This is a tired property, staff are nice but not very with it. Sometimes get the room cleaned, sometimes not. Needs a major overhaul to bring it back to 4 star. Location was very nice and quiet, centralised between Nusa Dua and Kuta.

10/10
Exceptional
Peter, 24 May 2024
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Although the property is a tad dated but with amazing history character amd beautiful gardens .. .. the maintenance and cleanliness is exceptional .. they are recovering from the pandememic and doing an amazing job . The service food and rooms are beautiful .. and relaxing .. the staff are beautiful and amazingly helpful and friendly .. walking distance to facilities like ATM .. etc .. The beach is right there with hundreds of fish cafes . I cannot recommendreccomend this place highly enough .. The pool is beautiful and huge and the laughter is everywhere . The staff know our names after a week and we know thiers .. The night markets are fun and right next door .. Rosa gives the best massage and bought us special fruit treats . So safe and relaxed and they even helped us out when we got our dates wrong .. Outstanding by all accounts !!

6/10
Fair
Malcolm, 26 Mar 2024
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Nice enough resort very quite pretty gardens good staff unfortunately the beach was a tip i believe tjey had had a storm and no effort had been made to clean up the beach

10/10
Exceptional
Aneeka, 16 Nov 2023
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Balinese character on a pretty beach

This place is filled with Balinese character, the decor is fantastic and there is an impressive bonsai tree collection on the perfectly manicured grounds. The pool is beautiful too. There's direct access to the beach, where it's white sands and plenty of sun loungers were available when I was there. You can see daily local life pass by which was nice. It seems like the hotel is generally past its 'hey day' and it's a little bit dated but everything was working ok and clean. The room was spacious, with an ornate front door and I had a lovely terrace. You could almost hear the waves from the terrace. Subject to availability you can stay past check out for 100k IR per hour. The only thing I didn't love about the hotel was that receptionist kept reminding me that I owed them money for a late check out even when we had agreed at check in that I would pay on check out. Excellent choice if you want to avoid a trafficked route to the airport (~10 mins on a Sat at 4pm).

10/10
Exceptional
Kelsey, 07 Oct 2023
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Look, this place is cheap and has spa and restaurant. It’s perfect for what it is. It’s a quieter part of town in general so don’t blame the resort for being on the sleepier side. The reviews complaining about bugs….there are bugs everywhere in Bali….get use to it. I enjoyed my stay here and especially loved the breakfast. Recommend!

8/10
Excellent
Daryll, 26 Sep 2023
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Very Quiet ...Great Beach Frontage, very clean

6/10
Fair
Rosanna, 12 Aug 2023
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Great beach location.

The room was very spacious and the bed very comfortable. The gardens were well maintained. The location is excellent with direct access to the beach. The resort is old and needs major updating. Breakfast was average and the restaurant had a very minimal menu. We ate there twice out of necessity and both times food took forever and came out cold. There seemed to be a small amount of guests staying there so there was no vibe around the resort.

10/10
Exceptional
Michael, 27 Jul 2023
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Pool and garden

10/10
Exceptional
Dianne Simpson M, 28 May 2023
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Lovely hotel to stay in Jimbaran

The Keraton Hotel ticked all the boxes. The staff were excellent- friendly and efficient. Rooms were large, comfortable and clean. Good choice of breakfasts . Pool and garden area was large and well tended ( including a wonderful bonsai collection). Close to the Main Street and backed onto Jimbaran beach, which is a beautiful beach - white sand, clean, great for swimming, and many good places to eat very close I will definitely stay there again when I return to Bali

8/10
Excellent
KR, 25 May 2023
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Hotel was a little tired. Most staff were friendly but not very attentive. Check in wasn’t great, was shown to my room and pointed towards the beach. Bed was comfy.

8/10
Excellent
Verified traveler, 11 Feb 2020
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Very beautiful location and green and cozy territory of the hotel. Staff very helpful and friendly , breakfast good enough but all the same from day to day. They don’t have umbrellas on the beach. The rooms are spacious but old...no sports activity ( only table for ping-pong)...

10/10
Exceptional
Steve, 30 Jan 2020
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Right on the beach, no roads to cross or catching cabs

6/10
Fair
Verified traveler, 04 Jan 2020
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Location on the beach was fantastic, very relaxing. Staff & food were ok, but expected better. Check in was fine, except that they were not very clear on the cost of transport to airport when we booked. Told us $20, then charged us in US, but didn't mention it was US. As we had not had any other resort do that in all times I have been to Bali, he should have spoken in Rupiah, or mentioned it was US, especially as we are Australian....and In Bali.

8/10
Excellent
Kati, 29 Dec 2019
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Nice hotel

Beautiful place and the hotel has a nice beach & pool area. Bathroom was a little bit oldish. You can hear quite easily the noice that comes from the nearest rooms and from the hallway.

10/10
Exceptional
Amanda, 04 Dec 2019
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It was a fantastic place to stay and very quiet and peaceful. We would definitely recommend the place and will stay there again when returning to BALI

10/10
Exceptional
Verified traveler, 12 Nov 2019
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Great location , well set out rooms which gives you a bit of privacy, grounds are lovely. Enjoyable place to stay.

10/10
Exceptional
Verified traveler, 28 Oct 2019
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great hotel, excellent location, right on beach. For god and staff very attentive

8/10
Excellent
Himechan, 23 Sep 2019
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Value for money stay. Old hotel so do not expect new/cleaness in bath room.

10/10
Exceptional
Tracey, 12 Sep 2019
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Best Hotel

Lovely relaxed, clean and welcoming hotel. The setting and location can not be beaten. Room was spacious, comfortable and very clean.

8/10
Excellent
Verified traveler, 09 Aug 2019
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Excellent position and very spacious room. Facilities are very good and great value for money

8/10
Excellent
Verified traveler, 08 Aug 2019
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Beach front and access to restaurants on the beach

10/10
Exceptional
Jose Silvia, 03 Aug 2019
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great place. Amazing environment, this place is recommended

10/10
Exceptional
Laylah, 20 Jun 2019
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Great, quiet, relaxing place.

Perfect place to relax, enjoy the resort, gardens, pool & beach. Quiet & relaxing. The breakfast & the restaurant food we’re both very good. You can sit on the beach and watch the sun set while you dine. We didn't want to leave after four days.

8/10
Excellent
Verified traveler, 06 May 2019
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Location, entertainment. Many staff always on mobile phones

6/10
Fair
Verified traveler, 05 May 2019
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The grounds were very beautiful but rooms needed updating. Bathroom and bed linens were clean but the mosquito netting around the bed needed replacing also, there was a bunch of dust along the railing at the head of the bead. I was bummed that i payed more to book a “Superior” room when actually the “deluxe” rooms were closer to the pool, beach and restaurant. The resort has beautiful sunset views and restaurants food was decent. Spa prices were very expensive compared to other resorts in the area.

10/10
Exceptional
Verified traveler, 09 Apr 2019
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Everything about this place was very good, really pleasant and helpful staff , good food, nothing to complain about.

10/10
Exceptional
Verified traveler, 01 Apr 2019
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Love the architecture of the buildings. The gardens are also beautiful and our upgrade to a villa was amazing

10/10
Exceptional
Christopher, 18 Mar 2019
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Relax on the Beach or Poolside

We were only in Bali for 1 night on our way back to Australia after a trip to West Papua. We had stayed at Keraton Jimbaran Resort a couple of years ago and were happy with it. So we chose it again. It is perfect for short stays because of its location to the airport. However I would recommend it for long stays too.

8/10
Excellent
Verified traveler, 19 Feb 2019
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The gardens are beautiful and the view of the beach is amazing

8/10
Excellent
Floyd, 24 Jan 2019
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We certainly did enjoy our stay!

10/10
Exceptional
Verified traveler, 09 Dec 2018
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Absolutely loved this property - the gardens, the Architecture and the location on the beach. The rooms are dark which took some getting used to as I live in a wall to wall - ceiling to floor south facing glassed in contemporary home however I was only in my room to sleep and the room was wonderfully appointed with Balinese carved Wood Furnishings and canopied bed. I was on the second floor and had a very private balcony overlooking the magnificently, daily tended to, lush gardens. The pool was perfect with a very large wading/cool off section in addition to a large swimming area and there were half a dozen or so seats by the poolside bar. There were countless chaise lounges on the beach with comfortable cushions and a 'fragrant n fluffy' beach/pool towel service. The Breakfast Buffet suited my taste and the Hotel Staff are simply 'lovely' - bottom line - I can't say enough good things about this hotel. That said it is not a shiny contemporary and will not suit the 'South Beach' crowd - it's Beautifully Balinese.

10/10
Exceptional
Verified traveler, 02 Dec 2018
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Great hotel located beach front to quiet jimbaran beach. Beautiful pool and dining facilities. Excellent buffet breakfast every morning included. The restaurant overlooks beach and has delicious food and bali atmosphere. Staff are friendly and very attentive. Short walk along beach to all the local seafood restaurants where you can eat on the beach under candlelight. Loved it! Highly recommended.

10/10
Exceptional
Kamarol Ariffin, 28 Nov 2018
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Nice place & quiet, we like the spa.

10/10
Exceptional
Verified traveler, 21 Nov 2018
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I booked from 15 November to 17 November and then extended an extra day because they property location on the beach was so great, prior to going into Ubud. Lovely pool, great massage at Le Spa, enjoyed all the food at the restaurant. I would describe the condition as a little shabby elegant but for me that gave the property personality. Felt totally comfortable as a solo female traveler (i travel solo often).

10/10
Exceptional
Verified traveler, 20 Nov 2018
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Old style Bali Hotel, with old style Bali hospitality! Excellent!

8/10
Excellent
Stephen, 25 Sep 2018
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Stay

Room was a bit outdated with a small fridge.had to bend right down to get things out.otherwise was okay. Service was good. Staff was friendly

8/10
Excellent
parma, 17 Sep 2018
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Hotel beach

Okay hotel next to beach food okay friendly staff okay entertainment

8/10
Excellent
Verified traveler, 07 Sep 2018
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Very close to beach and good amenities. The ambience and setting was excellent inside the hotel. The breakfast was excellent

10/10
Exceptional
Alison, 08 Jul 2018
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Lovely location. Very serene.

6/10
Fair
Sally, 05 Jul 2018
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Great beach

The hotel has a lovely stretch of beach and is beautifully landscaped. But the rooms are nothing special, you could be anywhere really. But the food was nice, though more expensive than anywhere else we'd stayed. One really annoying thing was the chanting coming from next door (a temple I assume) - but not pleasant or interesting chanting, it was taped, and a really unpleasant sound you just couldn't escape from. Staff pleasant enough, rooms clean enough

8/10
Excellent
Rob, 30 May 2018
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Good location, lovely gardens, pool with swim-up bar has great aspect of the beach, good breakfast provided in open air room overlooking the beach and with traditional live gamalan music, not to forget the helpful & friendly staff. The low rise Balinese style rooms were nice, though somewhat dated. Enjoyed our stay.

10/10
Exceptional
Verified traveler, 02 May 2018
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Beautiful hotel with fantastic grounds

Thisplace blew me away eith such beautiful woodcarving wood in the lobby and designer accents. The staff was just wonderful in so many ways. The food at their restaurant and breakfast was some of the most delicious in Bali. I hope to return.

10/10
Exceptional
Rob, 19 Apr 2018
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Fantastic stay

We had a lovely time at the Keraton Jimbaran beach resort. Our rooms were clean, we did clean the shower nozzle out so the water flowed better. The staff were lovely and friendly. The pool could be a nicer colour - instead of blue it is a dull colour, however still lovely especially in the heat. Great location for the beach and seafood restaurants. I would definitely go back, it was good value for the money.

2/10
Poor
Martin, 24 Mar 2018
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smelly rooms, dirty sea and beach, cold food.

big disapointment as the hotel needs an renovation urgent we saw several rooms and had to take the less worse smelling. Sea and beach been full of plastic rubbish. Jimbaran doesnt offer anything to compensate. Go to Sanur or elsewhere to enjoy Bali.

10/10
Exceptional
Verified traveler, 23 Mar 2018
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Beautiful Hotel on the Beach

This hotel has beautiful grounds, great food for reasonable prices, and is right on the beach. I highly recommend it! The sunsets were amazing.

10/10
Exceptional
Rose, 27 Feb 2018
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Good stay

Beautiful garden, big room, kettle, comfortable mattress , nice staff, tasty food. Missing gym. Beer too expensive in hotel. Plenty restaurants on the beach with a good choice of food and cheaper beer. If ocean is clean from rubbish , then you can swim. Beach long and beautiful, enjoyed our stay. Money exchange rate cheaper, but decent. Motorbikes rent a bit more expensive than on the street.

8/10
Excellent
BOJAN, 24 Jan 2018
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Hotel is great. Big room, beautiful garden, pool area. Bad was not comfortable, and Jimabran beach was full of rubbish from the sea, we could not go to sea for all 8 nights, or even walk on the beach...so much rubbish on the beach. But that is not Keraton fault.

10/10
Exceptional
Joann, 16 Jan 2018
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Beach front and 15-20 mins to Airport

recommended for beach lover, decent and quiet place to enjoy water and nature(hotel ambiance). Very relaxing place, staffs very helpful and courteous.

6/10
Fair
ts77, 12 Jan 2018
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Close to the beach, but a tired hotel

A very warm welcome and a grand entrance to the hotel, the hotel's garden, pool and beach is lovely. It is a real shame that the rooms are very tired, the bathroom in particular needs an urgent refresh to bring it in line with the price of the hotel. Cracked bath, poor water pressure, generally cold water etc - at this price point it isn't really acceptable. The breakfast included was ok, lacking slightly in choice. The hotel's restaurant was 'ok', definitely not brilliant but it was expensive.

8/10
Excellent
Verified traveler, 29 Dec 2017
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Bugs!

The hotel and everything was nice but we had to move to another room because there was a cockroach in our room. Maybe because of the setting of the hotel but still, it could have been cleaned or set up better so no bugs should go into the room. My husband even got bug bites.

10/10
Exceptional
Debbie, 04 Sep 2017
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Had a fabulous time here.

We had a wonderful stay here. Rooms were excellent and roomy. Pillows were hard but they changed them for us, no trouble. Gorgeous grounds, well manicured and stunning. Pool was beautiful and close to the beach, restaurant etc and lovely pool bar. Staff were helpful and always smiling. Great choice of food at breakfast. Lunch and dinner were a bit expensive, as were the beers. The entertainment on the beach was great.

10/10
Exceptional
Jeanette, 28 May 2017
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Lovely Hotel on Beach

I read previous reviews complaining about beach cleanliness, chairs etc but cannot understand why. This hotel is excellent, the beach is clean, the grounds lovely and the breakfast also excellent. Its lovely to sit in the morning overlooking the sea while eating. The hotel is becoming dated as are most hotels in Bali but has its own atmosphere. There are plenty of beach loungers on the beach and lots of wurrungs and cafes to the right on the beach. We had some tasty seafood meals there for a reasonable price. We would definitely return to the Keraton. I had to ask for a ground floor room after because of a knee injury and finding the stairs difficult. It wasn't as nice as the top floor but easier for us.

10/10
Exceptional
Sabrina, 26 May 2017
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Very good hotel and friendly staff

The hotel has great facilities and location is perfect - Jimbaran is beautiful and very calm. Lovely deck by the beach with sunbeds. Nice clean rooms. Staff super friendly, very good breakfast buffet and seafood restaurants nearby by the beach.

10/10
Exceptional
Guido, 19 May 2017
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Best place to stay at Jimbaran.

Amazing place at a woderful beach,.

6/10
Fair
Verified traveler, 19 May 2017
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Excellent location

Situated directly on the beach, private (no hawkers), nice traditional Bali style hotel, quite small,but could be so much more. Dilapidated, with tired rooms and bathrooms. If the rooms could be spruced up (nice size -could have a lounge or table in there), menu improved etc it would be magnificent. However our time was relaxed and very laid back.

10/10
Exceptional
David, 14 May 2017
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Quality Bali vintage hotel

Stayed at the Keraton as it's architecture and layout displays the great things of Bali. Relaxed atmosphere, friendly staff, well serviced, beautiful garden surroundings right on the beach.

10/10
Exceptional
Verified traveler, 02 May 2017
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Idyllic location

Beautiful lush grounds, lovely pool, clean beach and excellent spot to view the sunset. Very good and varied breakfast. Nothing to fault this beach resort.

8/10
Excellent
Verified traveler, 29 Mar 2017
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Very comfortable resort on the beach

This resort has everything you need and on the beach. Breakfasts are a feast! The beach is nice and there a number of great local restaurants along the beach so plenty of options for dinner. Pool is lovely as are sun beds under shade trees on the beach. Spa prices way overpriced compared with other places I stayed.

8/10
Excellent
David, 25 Mar 2017
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Good hotel setting

Beautiful area with lots of greenery around, furniture/ room could do with a little makeover. Breakfast was average and happy hour cocktails mostly ice. Pool was small but beach area was nice. Don't forget your free photo in national dress, book an hour or so in advance.

8/10
Excellent
Thelma, 10 Mar 2017
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Good access to beach.

Love the beach. Menu a little limited. Not good area for shopping, need to drive to nusa dua or kuta. Gardens are beautiful.

4/10
Poor
David, 13 Feb 2017
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Lovely Balineses style but very tired

Bathroom very basic, with poor lighting. On plus side the delux room is spacious, even enough space for the two cockroaches we had as visitors.The pool surround was uneven with parasols ripped, although pleasant enough pool with swim up bar. Furniture in dining room was tired with stains on upholstery. Recognising it's on the equator the hotel struggled with ants on the tables. The worst experience was the beach. It was littered with plastic and apart from 2 out of the 6 days the sea at Jimbaran was a mass of plastic. Again this is not a direct fault of the hotel but being advertised as being on the beach you do expect to be able to sunbath and swim in a clean environment. Staff were very attentive and helpful.

10/10
Exceptional
Maz & Steve, 05 Feb 2017
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Beautiful gardens in great beach location

We thoroughly enjoyed our 10 days at the Keraton Jimbaran. Our room was comfortable & quiet. The gardens & grounds are beautiful and kept immaculately. There is a fantastic bonsai garden. The pool was great, big enough with lots of sun loungers, clean & towels included. We loved our buffet breakfast, lots to choose from & the eating area positioned overlooking garden & beach. A great place for people who enjoy a more quite holiday as it's away from night life & shopping. However, just walk out onto the beach for the most beautiful evenings with seafood restaurants lining the shore & very often the most stunning sunsets! Night time at Jimbaran Bay is magical!

6/10
Fair
Verified traveler, 07 Jan 2017
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Average Hotel right on Jimbarin beach

Resort was OK and you get what you pay for. Friendly staff, great gardens, average pool (nice and deep), pool bar not staffed at all, rooms cleaned to an OK standard (more attention needed to mop floors)

6/10
Fair
Verified traveler, 01 Jan 2017
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Sunset view

Two night stay to end Bali holiday in an area (Jimbaran) we hadn't visited before. Room was fine, aircon could have been cooler. Nice pool with swim up bar however no view of the ocean from the pool due to screens put up to stop wind and sand entering Resort grounds I assume. Disappointing though as these screens were not in pictures advertising Resort. Included breakfast was good. Good location to walk out of the Resort to the beach for sunset seafood on the beach - amazing view of Sunsets.

10/10
Exceptional
Nicole, 18 Dec 2016
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I just can't say enough nice things about the Keraton. The rooms were spacious and comfy with cute batik robes and slippers The grounds were lovely ,immaculate and studded with bonsai, some older than me! Pool area gorgeous and comfy. Beach right out front with shaded lounge chairs. And they keep the beach clean. Breakfast was nice. Wonderful relaxing stay, you will love it

8/10
Excellent
fergs52, 11 Dec 2016
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Pleasant stay

Located on beach. Pleasant staff. Not busy during stay. Breakfast a little dull.repetitive and items that run out not replenished quickly and sometimes not at all even though breakfast has some time to go. Some areas need redecorating urgently, especially dining areas. Beach fish shack dining about 100 metres away, but no food or shop outlets close by inland. Beach areas to sides of hotel not cleaned and so filthy after high tide and offshore winds.

8/10
Excellent
Anne, 09 Dec 2016
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best breakfast ever

beautiful grounds, nice pool , BEST breakfast buffet. nice room. HORRIBLE pillows and rock hard bed. .air con did not work properly even after they said they would fix it. quiet and relaxing. right on beach. if we had air con that worked and better pillows. couldn't sleep , so bad, but otherwise super nice hotel

8/10
Excellent
Anne, 05 Dec 2016
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Beautiful grounds .

The good Stunning grounds Amazing free breakfast ! Huge buffet with lots of choices! Plus they will make you eggs or omelettes and pancakes . Nice pool. Very quiet and right on Jimbaran beach The things to be improved The air con didn't work properly in our room . We asked about it to be fixed. Nothing happened. horribly HARD bed and AWFUL pillows. Could not sleep due to the pillows being so old and lumpy . Asked for more pillows. They brought them but not much better. hotel is right on beach but secluded from any shopping etc . Beach is clean in front of the resort but full of garbage 100 yards away. Overall , pool , the breakfast and nice grounds had us stay 3 nights . If the bed had been better we would have been much happier.

8/10
Excellent
Verified traveler, 07 Nov 2016
expedia-logo-v2.pngTraveller

A welcoming location

All staff throughout this resort were friendly and welcoming. Restaurant and bar staff were particularly good. The bedrooms were spacious, comfortable and cool. The resort's location right on the beach was great for swimming and moving between the sea and the pool.

8/10
Excellent
Rae, 01 Nov 2016
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Long weekend mini break

Hotel is located centrally to shops, airport and beaches. Hotel is looking a little tired but gardens are so bery beautiful. Very friendly staff and always ready to help in any way. Natural stone pool is amazing and very refreshing and the beach is only 15 steps away. Wonderful beach as it's not over crowded and no sprukers to hassle you. Seafood bbqs are dime a dozen along the beach - a must try! Great value for money.

2/10
Poor
Verified traveler, 22 Oct 2016
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Flies and ants all over the place

Taking 5 star prices for 2 star service. Not worth the visit. The place is too remote from any activity other than eating seafood and enjoy sunset. The later is disturbed by loud Germans and Austrians which occupy this hotel

10/10
Exceptional
Erika, 02 Oct 2016
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Weekend escape

Great spot for a relaxing long weekend. Pool side bar a little on the pricey side with a large Bintang costing aud 11. Super friendly staff and great breakfast selection.

6/10
Fair
A, 28 Aug 2016
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some easy wins

Hotel would have been amazing in its heyday. There are a few easy wins that could improve the hotel dramatically; give guests a resort map on check in and explain where breakfast is, offer bag collection from rooms on check-out and update the linen. Whilst I don't doubt the cleanliness the linen in my room was badly stained. Outside of this the resort is pleasent and well located.

8/10
Excellent
Verified traveler, 14 Jul 2016
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Right on the beach. Low key and very relaxed

Travelling back to my family in Australia solo and decided to have a jet lag recovery break in Bali. Got in very late from Amsterdam and was exhausted. Staff at front desk were wonderful. So helpful and couldn't be friendlier. Got room service which was yummy (mixed satay). Slept like a log. Woke up with gecko chirping and soft voices outside. Breakfast was more than you could wish for and took a table outside right next to the beach. Watching the local kids play and the bait fishermen going about their daily business was a joy. So relaxing. Have to say, the bonsai specimens along the walk to breakfast / beach were mind blowing and a testament to the history of the resort as well as the caring gardeners at Keaton, you rock! Had four wonderful nights here.

10/10
Exceptional
kate, 24 Jun 2016
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Excellent place away from the crowds

My fav place so face. Close enough to see everything but away from the crazy!

8/10
Excellent
May, 23 Jun 2016
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Restful stay at the hotel

Had a very pleasant stay at the hotel during my five nights there. Food was good. Nice beach (found it better than Padang Padang beach) in terms of its cleanliness (and the soft white sand). Liked the pool too! Even a computer and printer available at the hotel lobby for guests' use. Polite and attentive hotel staff.

8/10
Excellent
Hannah, 20 Jun 2016
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The place to be.

This is so far the cheapest luxury hotel I found lined up along Jimbaran Bay (to think that this location is known for high-end hotels and resorts). The Balinese-inspired ambience makes you feel at home with the Balinese culture. Its beach front is not crowded at all and within walking distance to the seafood cafes offering sunset dinner. Overall, if you need a relaxed atmosphere and location in a truly Balinese environment, this is THE place to be!

10/10
Exceptional
Maria, 15 Jun 2016
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Beautiful location, beachfront beauty

Beautiful resort in perfect position, right on the beach at Jimbaran Beach. Hotel was beautifully maintained and clean, the pool area was beautiful. The bonsai plants throughout the gardens were interesting and lovely to look at. Breakfast buffet was delicious. Staff were friendly, polite and attentive. Rooms were clean and well maintained. Air conditioning was great. Mostly couples at this resort.

10/10
Exceptional
Verified traveler, 10 Jun 2016
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Staff were attentive, the beach was at your doorstep and the hotel felt like you were staying in an oasis. Will definitely stay here again!!

8/10
Excellent
Jessica, 05 Jun 2016
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Lovely resort stay

My husband, 2 small children and I really enjoyed our 2 night stay at this resort. The staff were friendly and helpful. The rooms were clean and spacious. The grounds were beautiful with lots of lovely little details everywhere you looked. Breakfast didn't have a huge selection, but covered the basics and we always left satisfied. Wifi was a little slow. I'll definitely recommend to friends traveling to that area and would stay again myself if I was looking to stay in that area again.

8/10
Excellent
Erin, 04 May 2016
hotel-logo-v2.pngTraveller

The rooms are relatively basic and simple (although the hand-carved wood touches are beautiful), and the grounds are lovely. Direct access to a nice beach that wasn't overrun by tourists. Only 10-15 minutes to the airport. Lots of local restaurants and shops nearby on the main road.

8/10
Excellent
Verified traveler, 11 Apr 2016
expedia-logo-v2.pngTraveller

Nice Hotel on the beach - not kid friendly

Nice place but wanted to charge us $40 a night for a hide a bed. Hide a bed was a ratty, dirty mattress - riduculous

6/10
Fair
Verified traveler, 22 Mar 2016
expedia-logo-v2.pngTraveller

Tatty beach hotel

It's an old hotel in need of some maintenance. The exterior is nice though as is the location. The services are overpriced and likely to be expected. Lots of mosquitos, even in the rooms.

10/10
Exceptional
Verified traveler, 16 Feb 2016
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Nice hotel close to beach

The resort was beautiful....right on the beach. Breakfast was good and food excellent. Need to take taxi to get anywhere as nothing I the area to see.

10/10
Exceptional
daniel c., 28 Nov 2015
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Great time

Expectations well met. Would definitely recommend and definitely would come back and stay there again.

8/10
Excellent
Verified traveler, 25 Nov 2015
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Nice beach for swimming in front of the hotel. Manicured garden with lots of bonsai trees. Outside of hotel, only local shops are available.

8/10
Excellent
sam, 10 Sep 2015
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Great resort

Staff very friendly and helpful, gardens and grounds stunning and right on the beach wonderful and clean. Pool was clean and nice for swimming or just sitting next to. Bed bit hard but room was great really enjoyed my stay and will definitely stay here next time I am in Bali

8/10
Excellent
Verified traveler, 08 Jul 2015
hotel-logo-v2.pngTraveller

Solid Hotel beautiful beach, rooms could be bigger

It is a good place with super beach access (sandy sundown beach, not totally overrun). But it is a bit off center, and there is less choice for services, particularly for massages. The hotel is solid, has nice gardens, but in our experience you could get even a decent bit more in Bali for the same prize, but alas I guess you pay some for the beach sundown location. Thee room was clean but paritcularly the bathroom and the rooms was rather small as were the utility shower rooms for leaving guests.

6/10
Fair
allison, 30 Apr 2015
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Nice beach location for Bali standards.

First 2 nights in upstairs superior room which was spacious, clean but poor view. Downstairs rooms definitely better. Moved to pool villa which was enormous, clean with beautiful marble bathroom with shower plus bath and bidet. Also large dressing area and lounge and dinning room. The tap was broken on spa bath and water cold and so got refund on flower bath that was filled for us so not able to use the bath at all. The day bed at pool was tired looking unlike the other day bed situated just before going inside villa. The 4 poster bed great. The pool was clean but limestone tiles on steps broken and cleaned some algae off with a brush as slippy. Our pool was not overlooked by others no 402. Cockerels nearby too loud every am. Not informed afternoon tea and cocktail included in villa rate till we saw the bill breakdown .Breakfast was good and bar and restaurant good as well . Sun beds on beach very tired looking. Never saw any staff at swim up pool bar. The spa was too expensive for me. Seafood restaurants nearby right or left. A very Balanese architectural hotel which is what I wanted but it was a bit too isolated and quiet for me.

8/10
Excellent
Nance, 27 Apr 2015
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Nice beachfront resort

Great beach access, beautiful pool, lovely property. After travelling around Bali, I found the staff to be less friendly, warm and customer focused than in other smaller areas. Perhaps just comes with the big city! Spa is very small with limited offerings, but okay. Again, massages in other areas were superior and less expensive. Still a bargain by US standards. Loved dining under the gorgeous trees on the beach! Hotel staff not too helpful re finding a yoga class, booking a car, et al. Very convenient to airport (15 minutes) while being a beach resort. Lots of young, noisy tourists :-)

8/10
Excellent
Verified traveler, 25 Mar 2015
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keraton resort review

Beautiful setting.very authentic. But noisy air-conditioning in my room.more assistance with tourism brochures would have been helpful. Service was adequate. Room service very good. Muesli as a breakfast option would have been nice. Disappointed in the beach as the water had rubbish in it. Really liked the way the resort was set out.

4/10
Poor
Marcus, 07 Mar 2015
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Amazing Hotel perhaps 20 years ago

This hotel is in desperate need of some love. The staff is completely lost, badly trained. Internet does not work, in their list on Expedia they say "internet included" but that is only in the public areas, or pay extra to get the wifi password, which does not work properly either. The beach is polluted, very dirty, filled with plastic, dirty and so on. You can find better hotel for the same price in Jimbaran.

6/10
Fair
Shane, 18 Feb 2015
expedia-logo-v2.pngTraveller

Nice hotel close to beach but needs a facelift

Rooms were good and clean. Bathroom okay. Grounds beautiful with lovely pool. The resaurants leave a little to be desired, a bit old and tired and the food was mediocre. Some staff were excellent a few others would avoid coming close to guests in case they had to do something. Overall not a bad hotel but there are others in Bali around the same price that would offer a lot more comforts.

2/10
Poor
Frances, 29 Jan 2015
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Tourist Trap!!!!

Hotel is in bad condition. The room has many insects. The housekeeping staff do not understand much english and are unhappy to accomodate requests. NO WIFI IN THE ROOM!

8/10
Excellent
Verified traveler, 24 Jan 2015
expedia-logo-v2.pngTraveller

Lovely resort on beach

Very clean resort, room was a bit smaller than I imagined but the fact that you have your own private beach to hand makes up for it. Staff very friendly and always working to keep the grounds clean . Amazing bonsai around the gardens and food for breakfast great and lots to choose from whether you want croissant Indonesian rice cereal or pancakes all catered for . Would recommend

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