Kempinski Hotel Grand Arena

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When you stay at Kempinski Hotel Grand Arena in Bansko, you'll be in a shopping district, just steps from Bansko Ski Resort and 4 minutes by foot from Bansko Gondola Lift. This family-friendly hotel is 0.3 mi (0.4 km) from SkiBansko by Traventuria and 0.3 mi (0.5 km) from Vihren. Make yourself at home in one of the 123 guestrooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bansko? This hotel has 2691 square feet (250 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 1.23 per person, per night

We have included all charges provided to us by the property.

You need to know

• The seasonal pool will be open from June to October.
• Pool access available from 9:00 AM to 9:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Cashless payment methods are available for all transactions.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Special Instructions

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• This property uses eco-friendly cleaning products
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Airport shuttle fee: EUR 180 per person (one-way)
• Self parking fee: EUR 5 per day
• Valet parking fee: EUR 10 per day
• Pet fee: EUR 20 per pet, per night plus EUR 25 one-time cleaning fee
• Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Bulgarian

English