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Kempinski Hotel Cancún
Retorno del Rey No. 36, Cancun, Mexico, United Mexican States
Most Popular
Other
Retorno del Rey No. 36, Cancun, Mexico, United Mexican States
Hotel Description
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course. Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Hotel policies
On bay
No cribs (infant beds) available
By ocean
EarthCheck
Car recommended
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 4.80 per accommodation, per night
- Resort fee: USD 58 per accommodation, per night
- Additional inclusions
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Guests can access their rooms with a mobile device.
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
18
Optional fees
- Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
- Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Description
Retorno del Rey No. 36, Cancun, Mexico, United Mexican States. See map
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Hotel Description
Located in Cancun (Zona Hotelera), Kempinski Hotel Cancún is within a 5-minute drive of Luxury Avenue Shopping Mall and Aquaworld. This beach resort is 1.3 mi (2 km) from La Isla Shopping Mall and 2 mi (3.1 km) from Iberostar Cancun Golf Course. Make yourself at home in one of the 363 guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Cancun? This resort has 290625 square feet (27000 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Hotel policies
On bay
No cribs (infant beds) available
By ocean
EarthCheck
Car recommended
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 4.80 per accommodation, per night
- Resort fee: USD 58 per accommodation, per night
- Additional inclusions
We have included all charges provided to us by the property.
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
- A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Guests can access their rooms with a mobile device.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Minimal age
Optional fees
- Fee for buffet breakfast: approximately USD 48.50 for adults and USD 48.50 for children
- Airport shuttle fee: USD 200 per vehicle (roundtrip, maximum occupancy 7)
- Rollaway bed fee: USD 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Other
Elevator
Hair salon
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Airport transportation (surcharge)
Conference space
Golfing nearby
Snorkeling nearby
Coffee/tea in common areas
Kayaking nearby
Sailing nearby
Scuba diving nearby
Water skiing nearby
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Health club
Safe-deposit box at front desk
Spa services on site
Multilingual staff
24-hour front desk
Porter/bellhop
Limo or town car service available
Parasailing nearby
Skydiving nearby
Windsurfing nearby
Full-service spa
Spa treatment room(s)
Meeting rooms
Steam room
Sauna
Wedding services
Children's club
Pool umbrellas
Ecotours nearby
Golf lessons available nearby
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 6
Conference space size (feet) - 290625
Conference space size (meters) - 27000
Number of meeting rooms - 8
Tennis on site
Number of outdoor pools - 2
Number of hot tubs - 1
Conference center
Outdoor tennis courts - 1
Parking (limited spaces)
Fitness classes on site
Pilates classes on site
Playground on site
Tennis lessons on site
Yoga classes/instruction on site
Computer station
Number of bars/lounges - 2
Number of poolside bars - 1
Number of beach bars - 1
Number of coffee shops/cafes - 1
Beach umbrellas
Beach cabanas (surcharge)
Free pool cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Boat tours nearby
Terrace
Babysitting or childcare (surcharge)
Children's club (surcharge)
Supervised childcare/activities (surcharge)
Ziplining nearby
Couples/private dining
Private picnics
Designer stores on site
Art gallery on site
Nature reserve
Proposal/romance packages available
Ballroom
Banquet hall
Reception hall
Outdoor furniture
Motor boating nearby
Fishing nearby
Casino nearby
Health or beauty spa nearby
Personal motor watercraft nearby
Marina nearby
Swimming nearby
Wheelchair accessible (may have limitations)
Free beach club on site
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible path to elevator
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Lifeguard on site
Well-lit path to entrance
Stair-free path to entrance
Stroller
Comprehensive food waste policy
Canoeing nearby
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces - 6
Smooth flooring in public areas
Thin carpet in public areas
Hardwood flooring in public areas
Area rugs in public areas
Front entrance ramp
Elevator door width (inches) - 60
Elevator door width (centimeters) - 152
Pickleball court on site