KASSIA TULUM

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A stay at KASSIA TULUM places you in the heart of Tulum, a 5-minute drive from Gran Cenote and 6 minutes from Tulum National Park. This hotel is 2.2 mi (3.6 km) from Tulum Mayan Ruins and 3.4 mi (5.4 km) from Tulum Beach. Make yourself at home in one of the 9 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Housekeeping is provided on request, and irons/ironing boards can be requested. Guests will find features like a virtual front desk.

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cleaning fee: MXN 150 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Special Instructions

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Minimal age

18

Optional fees

• Late check-in fee: MXN 250 for check-in between 10:00 PM and 12:30 AM
• Housekeeping is available for an additional fee
• Towels fee: MXN 100 (or guests may bring their own)
• Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish