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Karen View Palace4.0Poor
1 Guest reviews
4.0Poor1 Verified ReviewRead all reviewsCleanliness6.0/10Comfort2.0/10
Poor
1 Guest reviews
Ngong Rd, Nairobi, Kenya. See map
Share
Dining services
Smoking areas
Accessible facilities
Elevator
Breakfast available (surcharge)Designated smoking areas
Wheelchair accessible parkingWheelchair accessible (may have limitations)Wheelchair-accessible path to elevator
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Hotel Description
With a stay at Karen View Palace in Nairobi, you'll be within a 15-minute drive of Nairobi National Park and Nairobi Business Park. This apartment is 10.9 mi (17.6 km) from United Nations Office at Nairobi and 14.2 mi (22.9 km) from Thika Road Mall. Make yourself at home in one of the 3 guestrooms featuring refrigerators and Smart televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature bathrobes and slippers. null
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Contactless check-in is available
- Contactless check-out is available
- Essential workers only - NO
Important information
You need to know
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- Safety features at this property include a first aid kit and window guards
Minimal age
Optional fees
- Fee for English breakfast: approximately USD 5 for adults and USD 3 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Swahili
English
Amenities
Most Popular
Dining services
Smoking areas
Accessible facilities
Other
Elevator
Breakfast available (surcharge)
Designated smoking areas
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Hotel reviews
Traveller
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
Dont do it - we left after one night.
Communication was terrible and depended on us having a local phone to contact the property manager. The name of the listing isnt the name of the apartment complex and gps doesnt bring you to the apartment. Once we finally arrived, we had no access to wifi and had to request that the apartment building security guard contact the owner for the wifi password to be able to communicate with the owner on whatsapp. Once arriving in the apartment, it was still.dirty from.previous occupant. Bathroom floors and mats still wet, sheets still dirty. Dirty linens in closets and not enough towels/linens for the number of people on our booking. We tolerated it and passed out. Booking states two king beds, they are only full beds wit mattresses hard as a rock. We all woke up sore and looking to take a shower but encountered no running water in bathrooms and trickling cold water in kitchen as well as no toilet paper. We contacted property owner and waited hours for water to "be fixed." A rude lady showd up at the door with toilet paper but no clean sheets/bedding and no mention on running water. So we left and sought another hotel for the remaining 3 nights of our reservation. Owners refused to refund the remaining days and wouldnt acknowledge we checked out. Worst hotels.com experience. We expected at a minimum that hotels.com could ensure running water at their listings.