Staff lacks basic rules of hospitality

Great view of the fort and a very warm welcome upon checkin. Food was good as well. But the staff lack in basic courtesy and simple rules of hospitality such as - do not call a guest on their room’s phone at 11pm just to ask what time will they check out the next day. Seriously, do not call a guest at 11pm unless there is a life threatening emergency. Asking them their check out time is not an emergency.

Wonderful experience.

Wonderful experience! Small boutique hotel in old city - newly renovated. Very comfortable large room with great a/c and wifi. Bathroom was efficient with plenty of hot water. Lovely restaurant on the roof at night with great view of Mehrangarh Fort and Jaswant Thada. Best of all was the attentive and friendly staff who were always ready to help.

Terrible breakfast. Nothing cold to drink...not even cold milk for the cereal. And they try to charge you for it, so be careful. It's worse than any free continental breakfast I've ever seen.

Awesome stay! Our room was clean and the staff was very helpful/attentive. Definitely recommend!

The photos are great in Expedia site and the location is in the heart of the city. Although it is a pure residential zone and the cleanliness is very poor near the hotel. The area is dirty and the roads are too narrow for your car to pass. Need to access through a 3-wheeler Auto. The view from the rooftop is decent.

We really enjoyed our stay at the Kankariya Heritage! We got a lake facing room which was amazing. The staff were extremely nice and friendly.

We stayed in the hotel for 4 nights. We were not given the room for which we paid. They provided us the cheaper room during the stay and didn’t provide any refund for the difference.

The hotel is run by two very pleasant brothers who are quite helpful. The streets are like many in India, a lot of trash, so gives a not good first impression. The restaurant is vegetarian only. Good location allows for walking to sites.

Great location - very nice people! Great views of the city!

Very friendly, courteous and helpful reception staff who assisted me in different ways during my stay. My room was clean and bright with a marvelous view. It was spacious and easily the best room I've had in my India/Rajasthan trip so far. I would recommend this hotel.

Jodhpur

A good choice to stay in Jodhpur. Convenient location and friendly staff.

Excellent value in comfortable hotel

Although I arrived early I was given a room straight away. The room was lovely, with a very comfortable bed and good quality bedding. The bathroom was we’ll designed, modern and clean. Reception very helpful in giving directions and calling for a tuk tuk when I went out. Very good location for the old city and market and short ride to fort. The rooftop restaurant gave excellent views of the fort and served good food. My only complaint is that it is fully booked for my next visit in two weeks so I will have to stay elsewhere.

the property is located on a small lane in old city. To reach the property you need to walk through dirty roads with poop and garbage everywhere.The room was clean and the view was as described. But $65 per room i feel was not the location and the room size

Amazing food. Best view of the jodhpur city very professional staff and they helped us so much in our Rajashtan itinerary and so neat and clean room, delicious breakfast and the view is the best. Best in insia till date, plus free car parking at the hotel

Hotel con vistas

Fantástico hotel con buena vista del fuerte de Jodhpur. Buena opción para disfrutar a pie del centro de Jodhpur, asi como subir al fuerte. Wifi ok, desayuno ok (no tiene mucha variedad). Personal amable nos ayudó con todo lo que necesitamos.

Great location close to the Clock Tower Market and the Step Well, and super nice and helpful staff. Good sized room and bathroom, but it could use a little work. Compared to other places in India it was quite nice though. The only thing that was a little annoying was that there is a mosque not too far away, and prayers start around 5am and the dogs tend to sing along :)

Mediocre

Le falta aseo en las habitaciones, y como comentario en el cobro del desayuno no te incluyen el te y el jugo, pero tampoco lo dicen y a la hora de pagar lo ves en la cuenta asi que hay que tenerlo presente , la terraza tiene una vista preciosa

perfekte lage

O hotel tem potencial, a localização é boa, apesar de ficar numa rua super apertada que não entra carro, mas fica quase na esquina de uma rua maior. Os rapazes que tomam conta do hotel são simpáticos. Mas o quarto é muito barulhento, toda noite por volta de meia noite, tem latidos de cachorros por mais ou menos uma hora. O café da manhã foi o pior da viagem. Eles são vegans, então não fazem ovos, e não tem opção nenhuma de proteína no café, os pratos indianos estavam sempre frios, mingau de aveia frio, o suco eles deixavam expostos já no copo, não entendia porque, pois era suco artificial, e não é higiênico. O restaurante tem uma vista bacana, porém pedi uma massa al Alfredo, e não veio uma massa al Alfredo, a massa não era de boa qualidade e veio com pimentão, cebola e diversos outros temperos, se peço uma massa al Alfredo, não quero com tantos temperos. O hotel é novo e tem muito que ser melhorado.

Great hotel! The room vas very clean, smell good and ad everything you need. The staff is very caring and pleasant! Nice roof terrace where you have a great view of the city of Jodhpur(day and night). Would absolutely recommend this hotel!