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Hotel Description
Located in Queenstown (Fernhill), Kamana Lakehouse is within a 5-minute drive of TSS Earnslaw Steamship and Skyline Queenstown. This luxury hotel is 2.3 mi (3.8 km) from Queenstown Gardens and 2.6 mi (4.1 km) from Ben Lomond Walkway. Make yourself at home in one of the 73 air-conditioned guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Queenstown? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Qualmark Sustainable Tourism Business Award
Noise-free rooms not guaranteed
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety practices
- Property is cleaned with disinfectant
- Guests are provided with free hand sanitizer
- Social distancing measures are in place
- Contactless check-in is available
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities onsite
- Food service has been amended for enhanced safety
- Essential workers only - NO
Important information
Property Alerts
You'll be asked to pay the following charges at the property:
- Deposit: NZD 100 per day
- Breakage deposit: NZD 100 per day
We have included all charges provided to us by the property.
You need to know
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- This property uses eco-friendly cleaning products
- Noise-free guestrooms cannot be guaranteed
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The listed optional spa fee is charged per 3 people, per hour to access the spa tub area.
- Access to the spa tub is available by reservation
- Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.
Minimal age
Optional fees
- Fee for cooked-to-order breakfast: approximately NZD 38–38 for adults, and NZD 20–20 for children
- Late check-out is available for a fee (subject to availability)
- Spa tub fee: NZD 119
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
Japanese
English
Chinese (Mandarin)
French
Spanish
Amenities
Most Popular
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Conference space
Fireplace in lobby
Coffee/tea in common areas
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Garden
Library
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
Picnic area
24-hour front desk
Porter/bellhop
Express check-out
Mountain biking nearby
Wedding services
Wheelchair accessible path of travel
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 1076
Conference space size (meters) - 100
Number of meeting rooms - 2
Number of spa tubs - 3
Snack bar/deli
Free self parking
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
Terrace
Electric car charging station
Street parking
Eco-friendly cleaning products used
Secured bicycle storage
Bicycle parking available
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