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22 Jun 2025
Sunday
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23 Jun 2025
Monday
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2 Adults - 0 Child
1 room

Ka'ana Resort
9.2

Wonderful

210 Guest reviews

9.2
Wonderful
210 Verified Reviews
Read all reviews
Cleanliness9.8/10
Service9.6/10
Comfort9.6/10
Condition9.4/10
location8.4/10
Neighborhood8.8/10
Amenities9.0/10

Mile 69 1/4 George Price Highway, San Ignacio, Belize. See map

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
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Hotel Description

Located in San Ignacio, Ka'ana Resort is in the historical district, a 4-minute drive from Cahal Pech Mayan Ruins and 5 minutes from San Ignacio & Santa Elena House of Culture. This family-friendly resort is 3.5 mi (5.6 km) from San Ignacio Market and 4.1 mi (6.5 km) from Xunantunich Mayan Ruins. Make yourself at home in one of the 17 individually decorated guestrooms, featuring refrigerators and Smart televisions. Your room comes with a memory foam bed. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Green Globe

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: 10:00 PM
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately BZD 40 to 50 per person
  • Airport shuttle fee: BZD 480.20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: BZD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish

Amenities

Most Popular

Swimming Pool

Free WiFi

Parking available

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Business facilities

Banquet facilities

Accessible facilities

Other

Concierge services

Airport transportation (surcharge)

Hiking/biking trails nearby

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Spa services on site

Multilingual staff

Picnic area

24-hour front desk

Full-service spa

Spa treatment room(s)

Meeting rooms

Wedding services

Designated smoking areas

Pool umbrellas

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of restaurants - 1

Number of indoor pools - 2

Number of outdoor pools - 1

Free self parking

Number of bars/lounges - 1

Pool sun loungers

Terrace

Babysitting or childcare (surcharge)

Couples/private dining

Private picnics

Proposal/romance packages available

Banquet hall

Wheelchair accessible (may have limitations)

Hotel reviews

9.2
Wonderful210 Verified Reviews
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Cleanliness9.8/10
Service9.6/10
Comfort9.6/10
Condition9.4/10
location8.4/10
Neighborhood8.8/10
Amenities9.0/10
10/10
Exceptional
Heather, 15 Mar 2025
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Our family LOVED our stay at Ka’ana Resort. They are so attentive to all your needs and go the extra mile with the small things….welcome drinks, nightly desserts, s’mores by the fire. This place is fantastic.

10/10
Exceptional
Wally, 14 Mar 2025
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A quiet place to relax, plenty to see and do within driving distance.

10/10
Exceptional
Elizabeth, 12 Mar 2025
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We greatly enjoyed our stay and the tours

10/10
Exceptional
Tim, 09 Mar 2025
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Excellent service. Delicious food. Overall a great place.

8/10
Excellent
Richard, 04 Mar 2025
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It was an absolute pleasure staying at Ka’ana. The grounds and staff were are absolutely amazing and beautiful. My only constructive criticism would be the traffic noise coming from the highway which is very close.

10/10
Exceptional
Elizabeth, 28 Feb 2025
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Ka’ana is beautiful, quiet and comfortable. Excellent customer service, great food and gorgeous setting.

10/10
Exceptional
Bryan, 20 Feb 2025
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The staff were lovely and very eager to please.

10/10
Exceptional
Stephanie, 31 Jan 2025
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Exemplary, luxurious property. Staff is accommodating and friendly. I enjoyed the excursions and experiences offered by the Hotel. I will definitely rebook.

10/10
Exceptional
Juan, 20 Jan 2025
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Ka’ana was lovely. The attentive staff was helpful, and the location made exploring nearby Mayan ruins easy.

10/10
Exceptional
Albert, 28 Nov 2024
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Nice selfenclosed santuary close to many attractions

10/10
Exceptional
Richard, 07 Nov 2024
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Ka'ana is a stunning oasis of luxury and charm, exuding both sophistication and a genuine connection to its lush surroundings. The staff exemplifies exceptional hospitality, going above and beyond to ensure every guest feels pampered and at ease. The spacious rooms and individual cabanas, each featuring a private garden complete with an outdoor shower and bathtub, create a serene and intimate escape while maintaining total privacy. Dining at the on-site restaurant is a culinary delight, with expertly crafted meals that may take a touch longer to prepare than it should but are well worth the wait. This exquisite attention to detail elevates the experience, making Ka'ana a truly memorable retreat.

10/10
Exceptional
kari, 28 Oct 2024
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Other then having a difficult time finding it due to road construction, the hotel was very nice, comfortable and the staff was very accommodating. Very pretty grounds and the food at the restaurant was very good.

6/10
Fair
Wayne, 18 Sep 2024
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Never clean the pool it was dirty and the place needs a make over

10/10
Exceptional
Douglas, 30 Aug 2024
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This was an amazing oasis. The grounds are lush with tropical vegetation to make you feel like you’re staying right in the rainforest.

10/10
Exceptional
Katherine, 30 Aug 2024
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Great stay

Great stay in San Ignacio! We loved the property, spacious and the main pool was relaxing! The staff was fantastic, everyone was super helpful, friendly and great. Julio and Christian at the front desk helped out a ton and arranged taxis for us to town, and Freddie was an awesome bartender and server! Would highly recommend

10/10
Exceptional
Hilda, 29 Jul 2024
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Amazing experience at staying in the jungle. Staff is amazing specially Julio . Rooms are quiet and very clean .

10/10
Exceptional
ELIZABETH, 29 Apr 2024
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Very intimate. Wonferful staff. Beautiful property

8/10
Excellent
Robin, 23 Apr 2024
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We had to request the dining amenity 3 times before it was put on our bill. Staff was very friendly. Restaurant was expensive. Tours were very expensive.

2/10
Poor
Sandra, 19 Apr 2024
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Water gets shut off consecutive nites w/out notice

The hotel boasts beautiful landscaping and architectural features in its common areas, promising a luxurious stay. Despite the attentive service from the wait staff, notably Freddy, and the breakfast servers, our overall experience was marred by a significant issue: a lack of running water for two consecutive nights, starting from 10 PM. This unexpected inconvenience greatly detracted from our enjoyment and comfort during our stay. What compounded our frustration was the indifference of the reception to address the problem adequately. Their offer of $32 compensation for the inability to perform basic hygiene tasks, such as flushing the toilet or showering after a long day, felt grossly inadequate given the circumstances. Moreover, the maintenance of the hotel fell short of expectations for a five-star establishment, with noticeable areas in need of upkeep. Although the breakfast, featuring delicious local Belizean cuisine, was a highlight, the absence of local options for lunch or dinner was disappointing. The restaurant staff demonstrated a level of service that was truly five-star. Please note, the lack of an in-room phone system necessitating communication via WhatsApp. For people who are not familiar with it, you’ll need to download the app. Lastly, the exorbitant charge for airport transfers, triple the local rate, was another disappointment, despite the exceptional service provided by our driver Eddy. In summary, I would not recommend this hotel.

2/10
Poor
Taylor, 10 Apr 2024
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I will never stay here ever again. I’ve been to 5 different hotels while Ive been here. I THOUGHT this was going to be the best one since it was twice the cost of other hotels we stayed at, and it ended up being the worst one. Other then it looking pretty, the food was terrible, the water didn’t work so we couldn’t take a shower or brush our teeth, the outlet next to my bed was coming out of the wall and I couldn’t charge my phone, the lady at the front said she would what’s app message me and never did, the next morning we had an excursion pick us up at the hotel for 7:30 but they came at 7 and the front desk said they wouldn’t knock on our door to let us know and couldn’t send us a message on what’s app because they “didn’t have my number” even though I gave it to the lady at the front desk the night before. Save your money and go somewhere else. This place was terrible. Coconut row was amazing, black orchid was good, sunset breeze was good too. I would take any of those hotels 100 times before ever going back to Ka’ana.

10/10
Exceptional
BRIDGET, 08 Apr 2024
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Gorgeous property, fabulous, friendly staff and beautiful room.

4/10
Poor
tamara, 25 Mar 2024
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I liked how pretty the property was. But the resort staff were either great or treated you like a dollar bill. Whoever owns this resort has trained the staff to make guests feel like they don’t matter as people only for the cash they pay

10/10
Exceptional
Kenneth, 24 Mar 2024
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Tropical Oasis in San Ignacio

Ka'ana Resort was a beautiful, tropical resort. It was peaceful and you had the ability to have sports to yourself and your family or hang out near other guests at the pool or restaurant. Our room was spacious and comfortable. The staff, especially Julio, Sam, Cruz, and Jacqueline were super friendly, helpful, and professional.

8/10
Excellent
Garrett, 21 Mar 2024
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The proximity to town and the attractions was perfect! The hotel restaurant, bar and the staff were awesome! The hotel grounds were well kept and created a feel of serenity.

10/10
Exceptional
Emily, 16 Mar 2024
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Excellent stay! Highly recommend for a trip to San Ignacio.

10/10
Exceptional
Beatrice, 08 Jan 2024
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The staff were very welcoming and helpful. The casitas we nice and quiet. The grounds are well kept. There garden was nice to see, and you can taste the food was fresh. The only thing we didn't like was the mattresses in the room were not very comfortable for us. It was very soft and didn't offer much support. Everything else was perfect.

10/10
Exceptional
Cecelia, 26 Nov 2023
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I loved sitting outside on the deck and enjoying the sights and sounds of nature. 'The pool area was wonderful. The staff is excellent and always trying to please. The activities were over the top, professional, organized and on time.

10/10
Exceptional
Sara, 26 Nov 2023
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The place is amazing! The staff are super friendly

10/10
Exceptional
Verified traveler, 21 Sep 2023
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Paradise vacation

Everything exceeded our expectations. Loved every moment. We’ll definitely be returning.

10/10
Exceptional
RONALD, 09 Aug 2023
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This beautiful property is outstanding in amenities and service. We stayed in a wonderfully designed and comfortable cottage with a completely private garden and plunge pool behind it, surrounded by lush tropical landscaping. The staff could not have been more helpful and courteous. It is a few miles out of town, near the Xunantunich archeologic site, so transport to town for tours and meals does involve using local taxis, which are easy to obtain on the main road and in town. Meals and transportation on site are quite expensive. Worth the distance from town for a wonderful place to end a day of exploration. HIghly recommend!

10/10
Exceptional
Jeffery, 31 Jul 2023
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The grounds are amazing, the food and drinks were well prepared, the staff are courteous and friendly. I wanted an extra night but they were full. No surprise there!

10/10
Exceptional
Otis, 24 Jul 2023
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The resort is beautiful!!!

10/10
Exceptional
Aimee, 12 Jul 2023
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Wonderful service, beautiful grounds, comfortable beds, the list goes on! Would definitely recommend Ka’ Ana to anyone traveling to San Ignacio.

10/10
Exceptional
nick, 30 Jun 2023
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We stayed at ka'ana for 2 nights and we're far from disappointed. All around an excellent resort with much to offer. We will definitely be visiting again.

10/10
Exceptional
Amanda, 28 Jun 2023
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Our stay at the Ka’ana was glorious. From the exquisitely appointed room to the lush grounds to the kind attentive staff, Ka’ana started our stay in Belize perfectly. Breakfast was delicious. Be sure to make use of your outdoor shower!

10/10
Exceptional
casey, 31 May 2023
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Nice peaceful stay

The staff was very helpful, and the place was peaceful and relaxing.

10/10
Exceptional
casey, 29 May 2023
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Staff has been very helpful. The place is nice and peaceful.

10/10
Exceptional
Alicia, 12 May 2023
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We absolutely loved our stay at Ka’ana! The grounds and rooms are immaculate and the staff really went out of their way to make our stay special. They’ve thought of everything and the special touches were so intentional and so appreciated. The property is only a short ride to town which we loved. It’s close enough that it was easy to go into town after excursions and explore all that San Ignacio has to offer. The communication via Whatsapp was so helpful and made arranging everything from breakfast to a ride so easy. We’ll most definitely be staying at Ka’ana the next time we come to Belize!

6/10
Fair
Jan, 02 May 2023
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Property where you will suffer from hunger

Very nice property but access without car very difficult. Spacious rooms and cmfortable beds. There is no coffee marker or kettle - that´s a big minus. The biggest problem is overpriced food. Breakfast very poor - omelet, one slice of toast, 2 slices of ham, coffee and juice, no butter for 23 USD. I have never experienced such misery

10/10
Exceptional
Dimitri, 10 Apr 2023
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Great place to stay, highly recommend.

10/10
Exceptional
Tanveer, 07 Mar 2023
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Beautiful property, excellent staff. It would be better if there was a gym in the hotel. And they forgot to tell us that continental breakfast was included until the last day. But overall we had a good experience. Will go back.

10/10
Exceptional
Jennifer, 19 Feb 2023
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Staff was friendly and accommodating.

4/10
Poor
James, 17 Feb 2023
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Friendly staff

10/10
Exceptional
Stephen, 06 Feb 2023
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We loved our stay at Ka'ana . Staff were brilliant. Enjoyed the breakfast and we ended up eating there 3 times in the evening. Highlight was the fire pits and Smores after the meal. We just did the ziplining and cave tubing trip. Cave tubing in particular was spectacular (and other visitors said this was also their highlight). Eddie was a brilliant guide. We really enjoyed Xanantunich. Probably shouldn't say this - but it's great to be able to climb up the structures - with a lot of Mayan ruins in Mexico (which are also amazing) you can only view rather than climb.

10/10
Exceptional
Rosanna, 16 Sep 2022
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.

10/10
Exceptional
Ann, 24 Jul 2022
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Loved the room we had. It was only for one night but we enjoyed it. It was beautiful and the food was great.

8/10
Excellent
Kim, 13 Jul 2022
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The staff was great, the facility needs needs a little work

10/10
Exceptional
Roberto, 20 May 2022
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The resort is beautiful!!! Loved it!

6/10
Fair
Nadege, 01 May 2022
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None of the VIP perks were provided by the hotel.

10/10
Exceptional
jason, 05 Apr 2022
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Great staff, very accommodating.

10/10
Exceptional
Purnima, 27 Feb 2022
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Amazing staff and service at a stunning property

This was a 5 star experience throughout. The resort arranged pickup from our hotel in Belize City which was arranged with a shuttle and driver who was friendly, efficient and very knowledgeable about the area. We were greeted upon arrival with a welcome drink, and shown to our rooms by a courteous and efficient staff member. The rooms are beautiful, with a comfortable bed, and well appointed bathroom. One of our rooms had an outdoor patio, and the other had an attached screened porch and outdoor patio. The restaurant and bar are outstanding with excellent drinks and food. One suggestion would be to add more vegetarian entree options to the dining menu. One evening, the chef served me a specially prepared stuffed zucchini entree that was delicious. Breakfast is the best deal here in terms of choices, quantity, taste and price. The entire property is well maintained and natural, with an organic vegetable garden that is sourced for much of the restaurant food. We didn't use the pool, but it was lovely, with iguanas hanging around! The hotel to arrange several activities for us, which were reserved with polite and friendly guides. We thoroughly enjoyed the ATM cave tour, and the horse ride to Xunantunich ruins (both highly recommended). The Mayan cooking class at the hotel was wonderful! The staff are outstanding and really make this a 5 star experience. They knew which activities we had planned and kept us informed of guide arrival, and made sure our breakfast was timely.

8/10
Excellent
Phillip, 05 Feb 2022
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Great staff

Staff wonderful, accomodations very nice. A couple of heads up 1) airport transfer is not free $20 US each way, 2) drink's and food a bit high, 3) this is an area that if you want hiking, outdoors adventure it's the correct spot, 4) the Mayan cooking class was great the two ladies doing it are very engaging 5) happy hour was good

10/10
Exceptional
Anne, 23 Dec 2021
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When I was planning my trip to Belize, and I fell in love with this resort just by the pictures alone. I will say the picture does it no justice in person; this is the best hotel I’ve ever been privileged enough to stay at. The Atmosphere was so serene, gorgeous property, and it only gets more breathtaking when you take a walk throughout the property. They have High quality rooms some have a private patio. The rooms were clean, very comfortable, the bed was extremely comfortable. The room was spacious and clean. The cultural aesthetics were awesome. I love the fact that they took extra precautions due to covid. They made sure there is a hand washing station upon arrival at the hotel, as well they sanitize my luggage’s. Ka'ana Resort provides to their guest not only a high-quality service. Also, they are one of few hotels that allow their guest to see plan out destination dinners as well a tour of their garden to see where the ingredient for those delicious meals and drinks you have been devouring. The staff were the nicest people I have ever encountered especially at a resort. They were always friendly and asked how my stay was going every time I encountered one of them either on my way out or when I am being served. They also were able to recommend places for local attractions. They went over and beyond to help make my stay enjoyable especially housekeeping staff they were on point when it came to keeping the room tidy. I highly recommend this resort to anyone inquiring!!

10/10
Exceptional
Leigh, 20 Oct 2021
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Wonderful stay at Ka’ana!

Ka’ana was lovely. We stayed for our honeymoon, and the staff was amazing, helped us set up massages, excursions and a special starlight dinner for us! They room was amazing, and housecleaning was on their game! The staff remembered our names and what we were up to for the day! The only suggestion I would make would be to have a deeper menu, as a vegetarian there were not a lot of choices for me, however, the chefs were more than accommodating! In room WiFi is a bit weak jfyi.

6/10
Fair
Verified traveler, 05 Sep 2021
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Okay stay but good experience

It is a nice resort and happy I went there. A few things to note: Breakfast included is equal to 1 item (like juice OR oatmeal) from a very limited part of the breakfast menu. Food at the resort seemed to be more international and very limited. Resort is expensive. I paid $21 for essentially a jerk chicken tender. Massage was awesome because of the masseuse but spa smelled moldy and was noisy. Staff was great though.

10/10
Exceptional
Ameya, 01 Sep 2021
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Great secluded property away from town. Wonderful staff!

10/10
Exceptional
Nicole, 31 Aug 2021
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Ka'ana was nothing short of perfection during our stay. We had a small issue when arriving regarding our room and the manager fixed it instantly. The customer service here is better than anywhere I have ever stayed. The hotel and common areas were kept pristine, the staff was nothing short of AMAZING- so attentive and accommodating, and the food was delicious. We loved the room and the outdoor shower & tub. We would definitely coming back!

10/10
Exceptional
Verified traveler, 03 Aug 2021
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Small, intimate resort. Loved the suite and the outdoor shower. Incredible resort and staff! Would come back in a heart beat.

10/10
Exceptional
Verified traveler, 17 Jul 2021
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My wife and I had an excellent stay at this resort. - The staff went above and beyond in providing us with excellent service. - The room was immaculate and well maintained. No signs of needed repairs - The food at the restaurant was great. For breakfast I recommend the parfait, or the Johny Cakes. - The resort is nice and quiet, very relaxing. We will definitely come back.

10/10
Exceptional
Verified traveler, 09 Jul 2021
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Beautiful stay, highly recommend. The staff were nice and so helpful. Very romantic too!

10/10
Exceptional
Verified traveler, 05 Jul 2021
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The staff was friendly and service excellent. Beautiful lush foliage around!

10/10
Exceptional
Markus, 12 Jun 2021
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Lush property & tranquil time amongst nature!

Our stay at Ka’ana was amazing. We loved the lush property, beautiful pool and cocktails at the bar. The service was great too. Everyone was so helpful including the owner (didn’t know he was the owner at the time and was a nice surprise). We had a tranquil time amongst nature and would highly recommend Ka’ana!

10/10
Exceptional
Douglas, 20 May 2021
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Great little Gem!

Ka'ana was a great little resort compared to the towns like San Pedro. We found the people in San Ignacio much more friendlier and generally more laid back. The hotel is great, although small, it's very quaint and has everything you'd ever want. It's far enough from the downtown to keep it extremely quiet and private, but close enough to get to restaurants and the ruins. The price is well worth what you get. The restaurant and other eminenties are 10 out of 10, I'd definitely stay here again!

10/10
Exceptional
Verified traveler, 12 May 2021
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Outstanding boutique hotel in the middle of a lush garden. The restaurant is breathtaking and the food is amazing and affordable

10/10
Exceptional
Jubril, 23 Apr 2021
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Relaxed

A sanctuary of peace. Rooms were big and spacious. Food was great as well as the staff

10/10
Exceptional
Verified traveler, 20 Apr 2021
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The room was extremely clean and felt luxurious. I loved the decor and the outdoor bathtub and shower was an amazing experience. Cant wait to return. Extremely relaxing location.

8/10
Excellent
Tomer, 17 Apr 2021
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Great boutique hotel !

Great service. Clean and very beautiful hotel! We stayed at the basic rooms which were more affordable and nice. There are other upscale, very luxurious rooms with a private pool, but we did not book them cause they were out of our budget. The Restaurant serves very good food but it too pricy compared to other option at San Ignacio. Overall, I recommend the hotel !

10/10
Exceptional
Verified traveler, 20 Mar 2021
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We stayed at Ka’ana for 4 nights. The resort location is just out of town so it was not super convenient to eat our meals at the local restaurants. However, the food at Ka’ana more than made up for this. The resort restaurant served the freshest, most delicious food in San Ignacio. We were very pleased with our decision to stay here!

10/10
Exceptional
Verified traveler, 03 Jan 2021
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Great Property!

Ka’ana is a well-maintained, gorgeous property located within a short drive of Maya archaeological sites, the Guatemalan border, San Ignacio and other attractions. All of their staff is fantastic, especially Victor at the restaurant. Highly recommend!

10/10
Exceptional
Verified traveler, 02 Mar 2020
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This was the most amazing trip and stay I've ever experienced! The staff was outstanding .... friendly, attentive, knowledgeable and genuinely wanted their guests to feel comfortable and enjoy Belize. The food and drinks were incredible. We had the most amazing tour guide, Brandon, who was with us from the moment we were picked up from the airport until our stay was complete. Brandon took my friend and I on 2 tours (cave tubing/zip lining and horseback riding/Mayan ruins). Having the same tour guide for a few days was so personable. Brandon made us feel safe and comfortable (which was huge for 2 American girls in their 20's in a foreign country). He shared stories of life in Belize and educated us about everything the country had to offer. I wish I had to chance to exchange phone numbers with him because he is a main reason why we'd come back to explore more! Overall, I recommend this resort to every single person who is considering to visit San Ignacio. Whenever we met other guests staying in different resorts they mentioned their resort didn't even compare!

10/10
Exceptional
Verified traveler, 25 Feb 2020
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I enjoyed every aspect of the resort, the staff was remarkable as well as the facilities.

4/10
Poor
breeze, 24 Feb 2020
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Alisa at the spa was an incredible masseuse. One of the best we ever had.

4/10
Poor
Verified traveler, 23 Jan 2020
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The hotel grounds, accommodations, and amenities were lovely, however ... DO NOT BOOK EXCURSIONS THROUGH THE HOTEL. My friend and I booked the ATM Cave expedition through the hotel; essentially, the hotel called the local tour company (Maya Walks Tours - who are incredible, by the way), and booked us 2 seats. The tour (from Maya Walks) was $95 each, or $190 total for the 2 of us. The hotel charged us a 10% service fee (I get it; they made the phone call on our behalf), but also, charged an additional 20% “commission” fee. I still have no idea what this means (I shouldn’t have to pay the hotel a commission; I don’t own the tour company. Further, I am sure the hotel also charges the tour company a commission, for getting them 2 additional bookings). When we asked the manager about this, his response was, and I quote: “well, we are in the business of making money”. My friend and I were completely put off by this response; this was the absolute wrong thing to say, and soured the whole stay for us. Charging us $20 to make a phone call is bad enough (many concierges will do this for free / as a part of their job), but to charge us almost $60 to make one phone call is absurd. And on top of all of this, they initially charged us $330, or $140 for the phone call; we had to argue at check out to get it “down” to the 30%. Ka’ana Resort is clearly not focused on customer satisfaction, and at least they were honest about it (“we are in the business of making money”).

10/10
Exceptional
JasonB, 27 Nov 2019
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Everything was amazing. Food, service, room, air-conditioning. Everyone was super friendly and accommodating. If you're looking for a fun Belize adventure wrapped in luxury, this is the place for you!

10/10
Exceptional
Verified traveler, 20 Nov 2019
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Very nice boutique hotel. Great how they were able to blend the native plant life in on the grounds as if they just plopped the hotel in the middle of the forest. The staff was lovely and the food was delicious. The only unfortunate thing is because of the proximity of the hotel to the main road you can here trucks go by sometimes when you're eating in the dining room. It's not a constant noise but worth mentioning if you're looking to be completely immersed in the nothing by the sounds of nature without outside interference.

10/10
Exceptional
Amey&Monika, 05 Nov 2019
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A beautiful small resort with a feel of South East Asian resorts. Very unique in Central America. Attentive staff.

8/10
Excellent
Verified traveler, 21 Oct 2019
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Had a wonderful stay at Ka'ana. Front desk staff, bar staff, security and restaurant staff were wonderful. We felt completely safe at all times and security was wonderful walking us to rooms when we arrived back after the front desk was closed. Shuttle would run you in town during the day if you required and it was a quick cab ride back to the hotel. ($10 for the cab from town) Turn down service was lovely, as were the tours arranged by the hotel. We did a private tour to Tikal that exceeded expectations. The cooking class provided by the hotel was a bit more of an "experience" vs a class.

10/10
Exceptional
Verified traveler, 16 Oct 2019
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This was a fantastic resort! I would absolutely recommend!

10/10
Exceptional
Verified traveler, 22 Sep 2019
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The property was absolutely beautiful. The staff was friendly and very attentive. We would definitely stay again!

10/10
Exceptional
Angel Gabriel, 08 Jul 2019
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Best Stay in San Ignacio, if not Belize

Excellent service. Food was great. Best wine selection and cocktails in Belize. Would definitely stay here again when we find ourselves around the region.

10/10
Exceptional
Eric, 06 Jul 2019
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I was extremely impressed with this property; the best boutique resort I've been to. The facilities themselves are beautiful, although not expansive; remembers it's a boutique resort, so don't expect an expansive spa with a big workout facility, etc. But the rooms and spaces were incredibly well-designed and maintained, and the customer service was simply outstanding. The food at the restaurant by the way was exemplary...and I'm a foodie :) I highly advice this place.

10/10
Exceptional
Verified traveler, 23 Apr 2019
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Fabulous property! I would highly recommend. Staff was so friendly and the property itself is just gorgeous. They arranged all of our excursions without any issues so there was virtually no hassle factor at all. We loved every minute we were there.

10/10
Exceptional
Kim, 14 Dec 2018
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Piece of Heaven in the Jungle

Amazing Service. Fabulous Food and Bar. Great People. Beautiful Resort!!!

10/10
Exceptional
Kourt, 09 Aug 2018
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What's not to love about this place. Its literally a slice of paradise. Wolfgang and his staff are have impecable attention to detail and this place really is a home away from home. We did 2 excursions through the hotel and they did not disappoint. The guides Brenden and Henry were incredibly knowledgeable and friendly. I cant say enough good things about this hotel and wish I would have spend more nights there. I cant wait to return to Ka'ana!

10/10
Exceptional
Jim, 08 Aug 2018
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Unique jungle-like experience. Food and staff were outstanding!!

10/10
Exceptional
Johnny, 06 Aug 2018
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Ka’ana is a slice of heaven!!!! There is no better way to explain it, if you visit Belize stay at ka’ana!! I would like to start by acknowledging the staff that truly made my stay more than exceptional. Everyone knew us by name and really made us feel welcomed. Miguel the bartender made great recommendations on drinks and talked to us about what he loved most about Belize. Keith that worked in the restaurant was so welcoming and helpful and even gave us ideas on what to do in our next destination (San Pedro). Julianie at the front desk was so sweet and very informative and made sure we knew we can always call the front desk if we needed ANYTHING. We forgot to pack sunscreen and they were kind enough to let us use some of theirs. Mark helped with our flight reservations and calmed our nerves when we thought we would miss our flight from Belize international airport to San Ignacio. Everything went smoothly on our arrival. Mr. Wolfgang was very nice when we arrived he even stopped by at our table during dinner to talk to us a little bit and again reminded us if we needed anything just call the front desk. Jose drove us to Tropic Air airport before we left and he was kind enough to make a few stops at a grocery store along the way before we were dropped off for our flight. What I really enjoyed was coming back after dinner and finding a little treat left in the refrigerator for us to enjoy. Thanks ka’ana we will be back soon!!!!

10/10
Exceptional
K&J, 27 Jul 2018
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I usually don’t rate hotels or share any of my travels experiences. This time I believe that the word needs to be out there for future visitors to Belize. What a gem of a country. The Ka’ana resort lives to its standards. It’s a great eco friendly resort yet supplies you with the essentials such AC and TV. Their organic farm, coffee, and freshly prepared food is delicious no matter what you try you won’t be disappointed. The welcome drink is to die for. Freshly squeezed ginger and lime blended with ice def refreshing. The little something that they leave you every night is delicious. Close to town yet away from the noise. The rooms are super clean, the decor makes you want to move in, comfy beds, small but super relaxing pool area. The gardens, the bar, are wow! The staff is extremely helpful and guide you to any adventures you may want to try. Tours are cheaper if you book on your own in town. Everything else is truly yours to make! If you need a place where you want to relax, enjoy delicious food, cocktails and be pampered... this is your place!

2/10
Poor
Lauren, 20 Jul 2018
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For $400 a night you should have a generator.No shower for hours and no discount given. Tours are over priced and so is the food. Eat local and hike the ruins on your own. And beware no food or drinks last 9:30pm! Total waste of money!

8/10
Excellent
Michael, 16 Jul 2018
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Attractive and well kept property. The staff were welcoming, friendly, and knowledgeable of the area. If you’re not out exploring, I recommend happy hour at the hotel.

10/10
Exceptional
Eric, 09 May 2018
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Secluded paradise

We spent part of our honeymoon at Ka’ana and had an amazing experience. The staff is so friendly and they don’t miss any details. Room service was seemless. The resort was incredibly tranquil and relaxing. W love it! Only gripe: we were not informed of a 10% service charge added to a tour we booked through the resort and only found out upon checkout after we had already tipped our guide.

10/10
Exceptional
Ariel, 10 Mar 2018
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JUNGLE GEM

We had a wonderful stay. Lush and luxurious accommodations. Cozy and beautiful. Great food, great service. Fun things to do nearby. Go.

10/10
Exceptional
Delphi, 16 Feb 2018
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Beautiful hotel with wonderful service

We enjoyed a brilliant two night stay at Ka'ana as part of our honeymoon and would absolutely recommend it! It's set in beautiful gardens, with a gorgeous pool and wonderfully decorated rooms full of interesting artworks, masks and objects - I wanted to take them all home with me. The service was incredibly attentive without being overbearing - it felt like nothing was too much trouble. We were welcomed with an incredibly warm and helpful orientation, the staff always remembered us personally, they went out of their way to cater to our vegan diet, and there will lots of lovely little touches throughout our stay. The hotel provides a great base to explore the surrounding area where there is so much to do. A seriously high quality hotel where every detail has been accounted for!

10/10
Exceptional
sanford, 04 Feb 2018
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No Place Better

Extremely nice place to stay. Peaceful. Beautiful. Well Maintained. Quiet. Great Coffee. Fabulous Staff. Great Tours. The Best.

10/10
Exceptional
Verified traveler, 03 Feb 2018
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Gorgeous grounds, wonderful staff. Minor issue with mildew smell in our otherwise very posh and elegant room.

10/10
Exceptional
anna, 21 Dec 2017
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Lovely stay!

Beautiful setting, peaceful resort. Everybody was so nice and friendly, loved and highly recommended! Conveniently located near Xunantunich ruins and just a few min ride from San Ignacio.

10/10
Exceptional
Verified traveler, 19 Dec 2017
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Fantastic resort! We had an incredible experience visiting temples, hiking in caves and this resort is by far one of the best places to base your trip out of. Would definitely recommend and we will be coming back as soon as we can! The staff is very knowledgeable and friendly.

8/10
Excellent
Meral , 17 Dec 2017
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Beautiful location, great staff

We stayed at this hotel in December for two nights (missed one night thanks to the airline). The property is very well maintained and beautiful. Room was comfortable and well equipped. Service was outstanding, very friendly and efficient. They helped us organize one excursion (Tikal) and it was perfect. The other two excursions we booked were direct or through Tripadvisor as the prices hotel quoted were much higher. The only complaint we had was the "barbecue night". They were very excited about it and we decided to give it a try. The food was so over-priced for what it was.. If you eat there, stick to the menu..

10/10
Exceptional
Verified traveler, 27 Nov 2017
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Wonderful Resort!

Very quaint resort with a wonderful staff. The staff was wonderful and attended to any requests.

10/10
Exceptional
Verified traveler, 20 Nov 2017
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Service on point, gorgeous hotel, dedicated staff and amazing experience (food, drinks & adventures)

10/10
Exceptional
Nadine, 18 Oct 2017
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Ka'ana was heavenly

Just one night wasn't enough. The property was lush and beautiful and being a small resort it was also very intimate. The staff made u feel that nothing was too much to ask. The phone poolside to order emergency margaritas or whatever u desired was really adorable. Loved the cozy nook and different table options at dinner and the food was of course heavenly. Can't wait to return with my adult kids. Thank u Ka'ana ❤️

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