JW Marriott Istanbul Bosphorus
9.0

Wonderful

156 Guest reviews

9.0
Wonderful
156 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.2/10
Comfort8.8/10
Condition9.0/10
Amenities9.2/10

Kemankes Karamustafa Pasa, Istanbul, Turkey. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

With a stay at JW Marriott Istanbul Bosphorus, you'll be centrally located in Istanbul, within a 10-minute walk of Galataport and Galata Tower. This luxury hotel is 1.5 mi (2.5 km) from Dolmabahçe Palace and 1.6 mi (2.6 km) from Topkapi Palace. Make yourself at home in one of the 130 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 8

Pet max weight (per pet) in lb is 18

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available
  • Essential workers only - NO

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • This property uses eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Property Registration Number 19518
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately TRY 1250 for adults and TRY 1250 for children
  • Secured valet parking fee: TRY 500 per day
  • Pet fee: TRY 4000 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Arabic

Russian

English

French

Turkish

Serbian

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Concierge services

Fireplace in lobby

Breakfast available (surcharge)

Laundry facilities

Garden

Health club

Safe-deposit box at front desk

Spa services on site

Multilingual staff

24-hour front desk

Express check-out

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Wheelchair accessible path of travel

Number of restaurants - 1

Number of meeting rooms - 3

Turkish bath/Hammam

Valet parking (surcharge)

Rooftop terrace

Number of bars/lounges - 1

Number of coffee shops/cafes - 2

Winery attached

Terrace

Newspapers in lobby (surcharge)

Couples/private dining

Tasting room

Wine release events

Proposal/romance packages available

Banquet hall

Eco-friendly cleaning products used

Secured parking

Outdoor entertainment area

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible spa

Wheelchair-accessible fitness center

Visual alarms in hallways

Coworking spaces

Stair-free path to entrance

Hotel reviews

9.0
Wonderful156 Verified Reviews
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Cleanliness9.4/10
Service9.2/10
Comfort8.8/10
Condition9.0/10
Amenities9.2/10
10/10
Exceptional
Ashley, 19 Apr 2025
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Convenient, nice and safe location

The staff were very friendly and welcoming. This hotel location is convenient to the water and the area historical sites. The tram is about a 5 minute walk that takes you anywhere a tourist would need to go.

2/10
Poor
rahmi, 16 Apr 2025
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Worst stay ever. This is not a JW Marriott. They don’t deserve that title. 100 reasons never to stay at this hotel—too many to list. Heaters didn’t work, no hot water, construction early AMs even on sundays making it difficult to sleep, dark closets, minimal hanger space, tiny rooms, worst dry cleaning service ever but they charge 15 Euros for a shirt, etc… and when u complain, all they say is ur right and it stops there…I cancelled all of my future stays for business w this hotel.

10/10
Exceptional
Octavio, 15 Apr 2025
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Perfect location for sightseeing, you can walk to all major attractions (Blue Mosque, Topkapi Palace, Grand Bazzar, spice market) or take the tram which is one block from the hotel and is very easy. The staff at the hotel are great particularly at the restaurants.

10/10
Exceptional
BRETT, 12 Apr 2025
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Amazing Hotel in an amazing city.

10/10
Exceptional
Roderick, 07 Apr 2025
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Staff was very kind!!

10/10
Exceptional
Alan, 30 Mar 2025
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.

10/10
Exceptional
roja, 27 Mar 2025
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Property is located in a wonderful area. It's across the street from a wide and scenic broad walk along the Bosphorus with many casual restaurants to choose from. There is a high-end Turkish designers' shopping center right across the street and in front of the hotel. Peninsula hotel is across the street for formal dining. Galata tower, Istiqlal street and charming old neighborhoods are 15-minute walk and historic sites on the European side are 15-minute taxi ride. Property is in a good condition, new and clean. We had the Bosphorus view one bedroom suit that was beautiful, spacious and comfortable. There are 2 restaurant and one cafe inside the hotel. Spa is very nice. Service is excellent 10/10. Anytime we called for something, it was brought right at our door in less than 5 minutes. I have traveled a lot and have to say this was so extra ordinary. Hotel staff are generally very helpful and courteous. Front desk and Concierge staff were super kind, polite and always went out of their way to help. I really recommend staying at this hotel.

10/10
Exceptional
Eduardo, 24 Mar 2025
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Excellent Hotel!

10/10
Exceptional
Verified traveler, 15 Mar 2025
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Good location, helpful staff and great amenities

10/10
Exceptional
Aditya, 06 Mar 2025
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home in istanbul

My stay at JW Marriott Bosphorus Istanbul was nothing short of exceptional! From the moment I arrived, I was warmly welcomed by Lara and Semih at check-in, who ensured a seamless and pleasant start to my experience. Their professionalism and hospitality set the tone for a fantastic stay. A big thank you to Rabia and Lara for recommending the spacious room with a stunning view and balcony—it was absolutely worth it! Waking up to the breathtaking Bosphorus each morning was an unforgettable highlight. The rooftop restaurant team truly made my stay extra special. A heartfelt shoutout to Serkan, Eyüp, Semih, Kenan, Elif, and manager Mehmet for their incredible service, warm conversations, and making every meal a delightful experience. The ambiance, food, and hospitality on the rooftop were simply unmatched! Check-out was equally smooth, thanks to Tufan, Firat, Borat, and Semih, who ensured everything was handled efficiently with great care. Their attentiveness and friendly demeanor made leaving this beautiful hotel even harder! Overall, JW Marriott Bosphorus Istanbul exceeded all expectations with its outstanding service, impeccable staff, and luxurious accommodations. I can't wait to return and experience this level of hospitality again. Thank you to everyone who made my stay so memorable! ⭐⭐⭐⭐⭐

10/10
Exceptional
Monica Pena, 29 Dec 2024
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Really Excellent hotel and service!!!

10/10
Exceptional
Lyudmila, 03 Nov 2024
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Very nice hotel, friendly staff, good location and great restaurants!

10/10
Exceptional
Bentley, 28 Oct 2024
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The staff were extremely friendly and helpful. Restaurant and rooftop bar were great.

10/10
Exceptional
FIKRA, 26 Oct 2024
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Beautiful suits with jacuzzi and terrace , very nice helpful staff!

10/10
Exceptional
Andy, 09 Oct 2024
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We like this location and the friendly staff and the food was amazing.

10/10
Exceptional
Dee, 26 Sep 2024
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3 night stay in August

Quick stopover on way home to Valencia

8/10
Excellent
Hasan, 13 Sep 2024
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Great location

10/10
Exceptional
Ahmed, 31 Aug 2024
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Great location and good value for money Hotel is more of a business hotel as opposed to a family hotel

10/10
Exceptional
Joseph, 26 Aug 2024
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Home away from home

I found the hotel very enjoyable. The staff was very attentive and friendly. The location of the hotel was perfect for taking a cruise from Galata Port. Could not ask for more.

8/10
Excellent
Omar, 18 Aug 2024
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Very nice location and great staff

10/10
Exceptional
Charles, 01 Aug 2024
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Excellent staff, hotel and location. My go to for Istanbul.

6/10
Fair
Bana, 21 Jul 2024
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We booked city view , but the view was miserable . Was not a city view for sure

10/10
Exceptional
Stanley J, 04 Jul 2024
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Great location, clean and excellent service!

10/10
Exceptional
Nima, 04 Jul 2024
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We had a fantastic stay. Our two concierges, Bugra and Chiarra, were amazing and worked so hard to set up numerous events and meals for us. We can’t thank them enough! The hotel is in a perfect location!

10/10
Exceptional
Elson, 04 Jun 2024
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very nice property

10/10
Exceptional
Sameera, 30 May 2024
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Good area

10/10
Exceptional
Fayssal, 23 May 2024
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The Staff are amazing. They go beyond to help out. The location is brilliant. The rooms are a bit old and need more cleaning and attention.

10/10
Exceptional
Junuz, 13 May 2024
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Very nice place!!!! We enjoyed our stay!!!

10/10
Exceptional
Gevik, 01 May 2024
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Nice hotel, great helpful staff. My room was very nice and comfortable. I recommend the place to anyone who wants to go to Istanbul

10/10
Exceptional
Lenin, 21 Apr 2024
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Great stay. Friendly staff

10/10
Exceptional
Shelly, 07 Apr 2024
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Everything was fab - but unfortunately for us the roof top bar was closed as it was out of season - this wasn't clear on the website so check directly with hotel.

10/10
Exceptional
Abdulwalia, 06 Apr 2024
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Very beautiful

10/10
Exceptional
Kim, 21 Mar 2024
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Amazing hotel with super helpful staff. Great location with bars and restaurants along 2 streets at the back entrance to the hotel. Good location for getting to both sides of Istanbul. Rooms were comfortable with great facilities, the hotel thought of everything you need for your stay. Breakfast had a great selection and lovely view.

10/10
Exceptional
Luigi, 20 Mar 2024
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the property is beautiful and well located. The staff was wonderful and efficient. The breakfast was delicious and had a great variety.

10/10
Exceptional
Salwa, 15 Mar 2024
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انصح به وبشدة

تجربه جميله جدا موقع ممتاز قمه في النظافه قمه في التعامل

8/10
Excellent
Rashed, 09 Mar 2024
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Very nice place I will repeat the visit to the place again. The neighbourhood are wonderful

10/10
Exceptional
Denise, 20 Feb 2024
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Short break visiting family

Beautiful hotel and amazing attentive and friendly staff, loved it. Booked again for August.

10/10
Exceptional
Kamran, 16 Jan 2024
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The hotel is splendid! The staff is superb! Great Bosphorus views from the room and the guest experience team made our stay memorable by decorating the room for my and my daughter’s birthdays! Really nice!!

10/10
Exceptional
juan, 15 Jan 2024
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Amazing Thanks to the all staff It was a unique experience We had 3 rooms and they did everithing in their hands to make sure we had wonderful experience No doubts this is the place to staty in istambul Tamir thank for all yor attentions Juan

10/10
Exceptional
Ramon, 26 Nov 2023
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The hotel is beautiful, centrally located next to cruise port especially if like us you fly in early to explore Istanbul and board a cruise ship, staff was excellent,we had 6 pieces of luggage the took it over to the cruise terminal for us . Highly recommend this hotel I will be returning next summer and will definitely stay here again.

4/10
Poor
Todd, 22 Nov 2023
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Room was not great, loud and smoky. We were on a road with restaurants everywhere. Loud until midnight, street sweepers at at 3 am. Our worst night on our 18 day trip.

10/10
Exceptional
Pauline, 29 Oct 2023
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Hotel was in fabulous location in the heart of a vibrant district.

10/10
Exceptional
Samuel, 29 Oct 2023
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It is a well designed renovation with a top service staff.

10/10
Exceptional
EDUARDO, 09 Oct 2023
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Fantastic

Excellent from the moment we check in and through or stay. Very helpful with all our needs, places to visit, dinner, etc.

10/10
Exceptional
Katsiaryna, 08 Oct 2023
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All was perfect

8/10
Excellent
Lyudmila, 25 Sep 2023
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Great Location

10/10
Exceptional
AYYAPANKAVE, 22 Sep 2023
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Our stay At Istanbul was so comfortable and great

JW exceeded all our expectations in every way ! The service / location/ food was really great !

10/10
Exceptional
Zaineb, 15 Sep 2023
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Property was spectacular in all aspects. The panoramic view from the restaurant and roof top was mesmerising. It shows all of Istanbul’s iconic areas while dinning. Breakfast was comprehensive and delicious. Dinner was Michelin star quality and it stood for it. Location is perfect if you want to see Istanbul’s historic area and character. Staff were very professional, helpful and friendly. They go out of their way to please. We had a wonderful time

10/10
Exceptional
Maureen, 14 Sep 2023
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Marriott Bosphorus - Gorgeous and Helpful

This hotel has great service, is beautiful and has a wonderful restaurant, full breakfast service and a stunning 9th floor roof top bar with 360° views of Istanbul rivers and skyline. I love to walk in Istanbul and a 40minute walk gets you to Hagia Sofia, Blue Mosque and Topkapi. The staff here were so helpful and accommodating. Definitely would stay here again. Thanks!

10/10
Exceptional
NAMIK OZGUR, 10 Sep 2023
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Excellent staff.

10/10
Exceptional
Jorge, 01 Sep 2023
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Excellent Staff

10/10
Exceptional
ANA, 26 Jul 2023
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Excellent location y wonderful service

10/10
Exceptional
adam, 03 Jul 2023
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Beautiful hotel in a great location

This is a beautiful well located hotel. Clean and modern in an historic building , this hotel features a friendly staff , excellent security and well appointed guest rooms. There’s a nice gym as well. Very happy we stayed there. The only gripe is that one day they forgot to make up my sons’ room , but overall I wouldn’t hesitate to return.

10/10
Exceptional
Kemal, 18 Jun 2023
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everything was professional service were all smiling staff breakfast was excellent

10/10
Exceptional
Betty, 11 May 2023
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Great stay, highly recommend.

10/10
Exceptional
Igor, 13 Apr 2023
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Very nice hotel. Great rooms and location. Was very clean and classy looking. Staff was very nice especially Taner. His service was exceptional and stood out. We felt like VIP guests and would definitely stay here again. Also has a Michelin rated restaurant on the top floor. Overall great stay

10/10
Exceptional
Luis, 10 Apr 2023
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Lovely stay great service

10/10
Exceptional
Luis, 09 Apr 2023
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We had a wonderful 4 days at the Hotel the staff is great and always helping you in whatever you need and make you stay a pleasant one.

10/10
Exceptional
Nabih, 01 Apr 2023
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An excellent hotel with fantastic service, and very friendly, helpful and caring staff. Everybody was so polite and welcoming, the facilities were exceptional and the food was fantastic. When I go on my next trip to Istanbul the JW Marriott Bosphours will be my first choice!

10/10
Exceptional
Hamdi, 14 Mar 2023
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Outstanding Hotel, in the heart of the entertainment area, overlooking the phosphorus and steps away from the most beautiful area Galata Port. Lots of Restaurants, Cafes, shopping. Hotel Staff are amazingly professional, courteous and the Best in Türkiye. Will be back again and again.

10/10
Exceptional
Sasa, 09 Mar 2023
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Fantastic location, staff friendliness and incredible professionalism! Also modern design and ultra clean rooms!

10/10
Exceptional
Ran, 29 Jan 2023
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We stayed there 2 times in 1 week and really enjoyed our stay. The staffs are so nice, especially Sercan and Burak. We will come back again.

10/10
Exceptional
Miriela, 05 Dec 2022
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La mejor decision que tome fue hospedarnos en este hotel , todo absolutamente todo es excelente en este hotel ,desde que eres recebida en la puerta de entrada hasta la salida y despedida ,excepcional

10/10
Exceptional
Lisa, 20 Sep 2022
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The rooftop bar is the best for views, music, drinks and fun and the manager, Murat, is incredible!

10/10
Exceptional
Yasen, 31 Jul 2022
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JW Marriott quality

JW Marriott quality with attention to details. Great experience

8/10
Excellent
Dean, 15 Jun 2022
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Rooms comfortable and clean. Front desk and hotel restaurant staff excellent! Proximity to the shops and restaurants on the Bosphorus and the Grand Bazaar were within walking distance. I will come back should I happen back in Istanbul!

10/10
Exceptional
Shagufta, 15 May 2022
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The staff was incredible and truly took their time to make our stay special and memorable. This hotel had probably the best and most knowledgable staff of any hotel I’ve ever stayed at and took their time to hear what we needed and try and make that happen.

10/10
Exceptional
Nikolay, 25 Apr 2022
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Great location and great service

6/10
Fair
Jorge, 14 Apr 2022
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the property is beautiful, lots of details. Rooms are nice but not well maintained. Details in my room where falling like lack of glue, finishes. The reception service is ok, but limited in looking for prompt response and service. Example i requested to extend and add an additional room, i would wait 2-3 days for them to advise. I am still waiting for their response. Really sad since the hotel did had availability. We simply change to a different 5 star chain right next to it.

6/10
Fair
Verified traveler, 21 Mar 2022
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My stay at JW Marriot Bosporus

We booked from bonvoy app as we have a gold membership a Bosporus view but they told us they have no rooms then they told us they can give a partial view which was weird as they said they have no rooms available. Room was noisy, cleaning lady was knocking like police at 9 in the morning to clean the room. Anything we order or request must be wrong such as espresso cups, they must send tea mugs then I call to say I want espresso cups they send espresso capsules, I must show picture of what I want.

10/10
Exceptional
Elias, 31 Oct 2021
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Nice,

10/10
Exceptional
Hassan, 27 Aug 2021
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Service property location clean near a tourist Location a lot of restaurants transportation food

10/10
Exceptional
Verified traveler, 11 Jun 2021
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Great hotel, friendly and helpful stuff. At this time June 2021 construction going on out side on the Bosphorus area.

8/10
Excellent
Verified traveler, 20 May 2021
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A fantastic facility but don’t like the surrounding immediate area; mainly deserted

2/10
Poor
Alejandro, 22 Apr 2025
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Be careful, noisy hotel.

It is a nice hotel but our room was in the 8th floor, the restaurant is in the 9th floor and the room was really noisy.

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