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JW Marriott Hotel Xi'an9.8Exceptional
29 Guest reviews
9.8Exceptional29 Verified ReviewsRead all reviewsCleanliness9.6/10Service9.6/10Comfort10/10Condition9.8/10Amenities9.6/10
Exceptional
29 Guest reviews
No.168 Feng Cheng 8th Road, Xi'an, China. See map
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Hotel Description
Located in Xi'an (Weiyang), JW Marriott Hotel Xi'an is within a 15-minute drive of Great Mosque of Xi'an and Xi'an Bell Tower and Drum Tower. This luxury hotel is 7.4 mi (12 km) from Drum Tower and 7.5 mi (12.1 km) from Xi'an Bell Tower. Make yourself at home in one of the 333 individually decorated guestrooms, featuring minibars and espresso makers. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Noise-free rooms not guaranteed
Unicode Support false
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety practices
- Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
- Contactless check-out is available
- Cashless transactions are available
- Essential workers only - NO
Important information
You need to know
- Pool access available from 10:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Alipay and WeChat Pay
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Minimal age
Optional fees
- Fee for buffet breakfast: approximately CNY 198 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Chinese (Mandarin)
Amenities
Most Popular
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Other
Elevator
Concierge services
Breakfast available (surcharge)
Garden
24-hour front desk
Porter/bellhop
Full-service spa
Spa treatment room(s)
Wedding services
Wheelchair accessible path of travel
Number of restaurants - 2
Number of indoor pools - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Lockers available
Vegetable garden
Banquet hall
Garage
Off-street parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Well-lit path to entrance
Hotel reviews
TravellerTravellerThe room was spacious and clean. Beautifully decorated with high ceilings. High tech as well. Gym is very well equipped. Did not get a chance to use the swimming pool but it looked good. Breakfast buffet is extensive and well priced at 100 yuan. We had room service twice which was prompt. Staff were all friendly and professional.
TravellerVery nice property with very friendly customer service. I enjoyed the spa are too. Would recommend!
TravellerGreat view
TravellerExcellent in all wsys
TravellerGreat service
Great rooms and really helpful concierge and bell boy! Mike helped with tickets to attraction and Bobi was really attentive towards elderly! 😊
Traveller5 stars all around
TravellerGreat experience. Very friendly staff. Nothing to complain.
TravellerHad truly memorable 7-night stay at the JW Marriott Xi’an. This new property is beautiful, and it clearly befits the JW Brand. Its location is also very good. There is a big mall next door, and the metro is a 5-minute walk that can conveniently take you anywhere in the city. The staff here are truly exceptional. Every staff member that I have met and has been very friendly and helpful. I will just mention a few examples: 1. Eddie from the front desk always went beyond his duty to help me navigate to certain locations by writing instructions so that don’t get lost. 2. Jenny from the JW Kitchen . Very morning made me feel welcome and no request during breakfast was too hard. 3. Lilly, Demi. And Nana from the executive lounge . All 3 ladies willing to go beyond their duty To help and show genuine interest in how your day has been I nearly forgot to mention that the the food provided in the lounge during happy hour is excellent. It's a buffet dinner. I can highly recommend JW Marriott Xi’an due to its wonderful staff and the other mentioned reasons
TravellerGood
TravellerExcellent breakfast and dinner. Many options, beautiful presentation and great service. My room was amazing. The spa was very good as well. I had a massage and facial and the staff was very attentive and professional Overall, excellent staff at this hotel. Unfortunately, I worked overnight and the internet was horrible. I ended up using my hot spot from the US. This appears to be a problem with all the hotels I have stayed through out my trip in China, very slow or no internet. I picked this hotel because it is located 10 minutes away from the high speed train station.
Traveller春节假期同家人出游，住宿体验感觉酒店无论是客房还是健身房、游泳池还是早餐都非常满意，服务也有温度，还有早餐品种丰富，食材质量优秀，一次满意的体验。
Traveller值得推荐
房间很大。服务及时 。早餐非常不错就是人多
TravellerGood services.
Traveller좋았어요
Traveller깨끗하고 직원들이 모두 친절해서 좋았습니다.
Traveller전반적인 시설 컨디션과 서비스가 매우 만족스러웠습니다. 특히 컨시어지에 요청한 택배서비스와 조식이 훌륭했습니다.
TravellerNice location, new hotel with great service. Would like to stay again in the future.
CRYPTO-FRIENDLY BOOKINGS
Your money’s good here.
The location is excellent and the staff provided great service.