Great location for oilers games!!

Convenient, easy access to rogers

B

It’s a great property.

Such a great place to stay! Friendly staff. Convenient location! Would highly recommend

Beds are terrible. Everything else was really good.

Loved it!

Fabulous. So much fun! They do it up for the Oiler games. Amazing speakeasy on floor 6.

Great stay!

Would stay again

Beautiful property. Very friendly staff! Great place to stay with the family for an Oilers Game.

0

Self parking is cumbersome to achieve. Valet parkin $50 which seems a little high

Very clean, spa amenities are beautiful

We were going to a hockey game at Roger’s Place so it was very convenient. We could walk from our hotel room to the arena without going outside.

Guy was rude at vallet, and wait lines to be checked in was 15 min+

Check in wa very busy, but the staffed handled the crowd well.

Stay was good we just did not get our room cleaned/refilled with towels or coffee the 3 days we were there.There is valet parking but it is not mentioned that it cost the whole time you are there, not even at check in. Not sure why the price needs to go up on Dec 31, when there is nothing else different from the other days we were there

Property was just Ok was expecting more

Staff made our day special and our stay was amazing ❤️

Wonderful hotel and staff, very convenient for oilers games considered neighboring hotels and notice alot more homeless around those ones glad we picked this one

Stream lined process from valet parking to check in.

We’ve stayed at multiple Marriott’s and this one is our favourite so far! We went as a staycation and combined our anniversary and my birthday at the same time and they treated us so amazingly! They allowed us to upgrade our room too. Would recommend this location to anyone. Shout out to Girly at the front desk! Thanks for everything!

Amazing staff and the room had incredible views of the ice district. Would recommend to anyone I know to stay at this location

Even with the crowds from an oilers home game the staff were doing an amazing job in both the hotel side and restaurant/lounge areas. Wonderful stay.

Very accessible to everything downtown. Hospitable, helpful, and friendly staff.

Great hotel, connected to the Rogers Center. The service is outstanding, first class all around.

Great stay at this hotel

Great place to stay, my kids loved every second of it!

This is a convenient hotel to stay at when attending an event at Edmonton Rogers Place. Overall, the service and facilities are good. Drink prices are excessively high (e.g. $25 for one glass of wine). Staff are very pleasant and helpful. I would stay here again if attending an event at Rogers Place.

Everything was great and the staff were very polite and helpful

Great stay

Our stay was incredible and made memorable by the hotel staff. They went above and beyond for our family to ensure we had the best. Our accommodation requests were met and Gomez and Shan left us with an anniversary bottle of wine to help us celebrate. Added bonus: the elevators were quick to accommodate the long line of people after the concert :)

Great location if attending concerts.

Very well kept

NA

We love the JW, our wedding reception was here — it’s always a favourite.

The hotel itself is very nice and cozy. Too many homeless around when you go outside, not safe to walk out late tho. The bed is the most comfortable bed I have ever experienced, had two wonderful sleep and the swimming pool is clean and stunning. Overall wonderful experience.

I would not recommend this hotel if you are not staying there for an event(concert etc). On both nights of my stay, the lobby was crowded - not just busy. There were people everywhere and it was hard to move through the lobby. The elevators had waiting lines!! It was insane. The room was okay. Nothing fancy. It was clean. The gym is great - really the best thing about the hotel.

We thoroughly enjoyed our stay. Staff were friendly and kind, amenities were top notch, and the location was great for the purposes of our trip. Would certainly stay here again.

Amazing service and perfect for the UFC as it’s connected to the Rogers Place Arena, best hotel in Edmonton hands down & lots of amenities.

This is a five star property, right next to the arena, staff was excellent room was spotless.

Perfect, like normal

Beyond amazing! Excellent staff and accommodations

2 thumbs up!

Ralph at the front desk was absolutely outstanding, as was everyone we encountered. Such happy people! Everything about the JW is top notch . Thank you! Best place in Edmonton to stay.

Very nice hotel

Very clean

Lovely room. Quiet halls

We were here for a concert which made going enjoyable since it was walking distance

It was close to Roger’s place you didn’t have to go outside everything was convenient.

Great stay 5 star property staff was excellent. The gym and pool area was excellent. Other than the homeless and drug people outside the property was a great stay. The hotel has no power on the outside that’s the cities job to clean that up and put them somewhere else.

Nice location for going to the arena but the beds and pillows are horrible. For how much you pay you would think the beds and pillows would be amazing but nope. I have better sleep at a cheaper hotels down the block. I’m 5’1” and the bed height is below my knees, the mattress is like laying on boards and rocks. The pillows are so soft that they don’t hold your head just sinks right down to the mattress.

my reservation was incorrect when i arrived the hotel had the wrong dates and now i have been double billed for the same stay.

I thought everything was over priced and I realized that we were there for CFR however many people I talked to were of the opinion they got gouged example 2 coffees in lounge area was $10:15 more expensive than StarBucks,$50:00 per night for valet service than one gives another $20:00 tip for the Bell Man coming and going all adds up! Staff was very friendly and helpful I might also add that the Marriott tried to charge me in US dollars which would have cost my wife and I almost another $500:00 CDN for 2 nights so I used a 3rd party which we should never have to do as Marriott Members. Rooms were good and they were clean.We do not travel as much as we used too but it’s clear we need to check your price prior to booking room s with the Merriott.

Found the room small , terrible coffee pot ! Expensive for what you get!

Love staying here very clean and love the valet parking

Lovely service and I had a relaxing staycation

Great

friendly staff , great location , lots of amenities

Amazing!!!!!

Great stay, impressive accommodation

Ilike the property is nice and clean. Dislike very loud music at the outside of the hotel can’t sleep last night:(

The gym is unreal and if space is available you can participate in fitness classes as well as yoga. We ate at brazen as well as played cards with cocktails in the lobby. We had plans change and where glad we had stayed at the JW Marriott as our trip to the city was salvaged by exceptional amenities and dinning.

It was everything i had hoped!

The hotel is in a great spot and offers nice facilities. For that price (almost $600/night) you'd expect free wifi and breakfast

Very clean in and outside liked the atmosphere around the area

The hotel itself is lovely. Our room had the expected amenities and the staff encounters we had were all excellent. The area of the city is okay within a couple blocks but beyond that is poor. We thought we would walk to our concert (30 min) and were told not to, to take the bus/train instead because the area of town we’d walk through was worrisome. Indeed from the bus we saw street fights, intoxicated folks harassing pedestrians and traffic, and many people sleeping on the street. I would not have felt safe walking.

Very professional

Great hotel, great location.

Prices for room and dining are ridiculously high.

The service we received was superb from the moment we arrived until we left

Very nicely appointed hotel and wonderful staff

Amazing hotel. Very clean and the staff are very accommodating.

Some drunken people hanging around

We stayed here as we were going to Billy Idol at Roger’s place and have stayed at many JW Marriott's and always had a pretty nice room . The staff was lovely and very friendly. We ate at the restaurant and it was very good. The bed was pretty comfortable but the pillows were very lumpy. We didn’t have one good pillow in all four. Might be worth updating especially given that it’s a premium hotel. Otherwise very nice stay.

Perfect

Best place in town

S

Executive Lounge on 22nd had amazing snacks and perfect breakfast options. Staff were great.

Convenient location

This is a really nice hotel conveniently located downtown. The pillows are very thin down which is not my favorite but the bed was comfortable. The only downside is the drugged up homeless people downtown.

One of the best customer service we’ve experienced. We stayed in the executive suite and couldn’t be happier.

Staff are amazing, very friendly and helpful.

Didn’t care for the staff much at the restaurants high turnover rate it seems

A little over priced but very nice hotel!

Great location for the game!!

Clean nice rooms beautiful location

Great location

The location of hotel is city center.

Beautiful spot ! Amazing gym and restaurants!!!

We’ve stayed multiple times for different occasions and they never disappoint. The staff is wonderful and the hotel exceeds expectations.

Perfect!

Perfect as usual at the JW!

Great property.

Great location parking a bit of a nightmare

Great location right beside the arena.

You can’t beat this hotel if you’re going to an oilers game.

Perfect spot for attending events at Rogers Place! Go Oilers Go!

Beautiful property definitely 5 star

it was good

Good

I really like this hotel. The rooms were very clean and quiet. Check-in was easy and we used valet parking. It has pedway access to everything around it, so getting back from the concert at Rogers was quick and convenient. We only stayed one night so we didn’t have time to check out all the amenities on site. However, the gym looks pretty amazing. We will definitely stay here again.

Beautiful hotel.

Great room service Treat you like you matter