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07 May 2025
Wednesday
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08 May 2025
Thursday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at JS Palma Plaza Hotel in Palma de Mallorca (El Fortí), you'll be within a 5-minute drive of Plaza Espana and Plaza Mayor de Palma. This upscale hotel is 2.6 mi (4.2 km) from Port of Palma de Mallorca and 1.2 mi (2 km) from Cathedral of Santa Maria of Palma. Make yourself at home in one of the 56 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Hotel policies

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property is cleaned with disinfectant
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Minimal age
18
Optional fees
  • Fee for cooked-to-order breakfast: approximately EUR 10–30 for adults, and EUR 8–30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

English

Spanish

Catalan

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Television in common areas

24-hour front desk

Business center

Full-service spa

Spa treatment room(s)

Number of outdoor pools - 1

Snack bar/deli

Rooftop terrace

Pool sun loungers

Outdoor furniture

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible meeting spaces/business center

Wheelchair-accessible on-site restaurant

Well-lit path to entrance

Hotel reviews

9.2
Wonderful54 Verified Reviews
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Cleanliness9.8/10
Service9.4/10
Comfort9.2/10
Condition9.8/10
Amenities10/10
10/10
Exceptional
diane, 24 Jan 2025
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Great restaurant and staff

8/10
Excellent
Michel, 23 Dec 2024
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Well located boutique with services

Altough our room was very very small it had a balcony which was an upgrade paid for. A room preferable for a single. The heat/ac was not fonctionning well in december and all the rooms were at 24 degrees, too warm. The price, the absolutely great breakfast included, the sauna, the good King bed, the location compensated for the small inconveniences.

10/10
Exceptional
Solveig, 18 Nov 2024
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The service was excellent and the breakfast good. Things that could improve would be a door into the toilet and an instrction how to regulate the temperature in the room. It was very cold in the room and we had problems to change it. The cleaninglady didnt know how to change it.

6/10
Fair
Lars, 16 Nov 2024
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New and clean but horrible beds

Very small rooms and not comfortable beds and pillows. But very clean and new

10/10
Exceptional
Carl, 27 Sep 2024
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A great little find, centrally located and within close walking distance of the city centre. A well decorated and maintained hotel with a luxury feel. Staff are fantastic, especially Irene and Simone - super friendly and dedicated to delivering an exceptional experience - nothing was ever too much trouble! Highly recommend this hotel and will certainly be back myself!

8/10
Excellent
Ylva, 19 Sep 2024
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Modernt och mysigt hotell

Vi hade ett rum med balkong ett av 5 rum som erbjöd det. Vi uppskattade det verkligen. Rummet var dock aningens för litet. Svårt att hitta plats för resväskorna när man hade packat upp.

10/10
Exceptional
Marc, 15 Sep 2024
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Great arrival Service. Verry friendly and good german speaking women. Was every morning great to see her smile when the elevator door opened. The rooms are perfect. The breakfast was not absolutly top. I prefare buffet.

10/10
Exceptional
MATTHEW, 10 Sep 2024
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Great location 10 minutes walk away from the city centre. Located in the middle of a busy street within residential areas but not too loud. Locals are very friendly and welcoming. Bar/restaurant staff were outstanding and food was 10/10.

10/10
Exceptional
Paul, 08 Sep 2024
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Very good. Great rooms, food and fantastic staff

8/10
Excellent
Daniel, 13 Aug 2024
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Great hotel

Good location, great hotel (beds and bedding, and towels could be comfier and softer) but all in all would definitely recommend for a short stay in Palma. Modern interior and the restaurant and spa facilities are nice. And the rooftop pool is brilliant

10/10
Exceptional
Verified traveler, 22 Jul 2024
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Lovely hotel

Lovely stay, staff were very friendly and helpful. Received a lovely glass of complementary cava on arrival as our room wasn’t quite ready as we arrived a little before 3.

10/10
Exceptional
Jerry, 09 Jul 2024
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Everybody at the hotel were excellent, helpful and very amigable. We will be back!

8/10
Excellent
Elspeth, 06 Jul 2024
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The hotel was walkable to all the main sights. The rooms were small but had everything you needed including beautiful Rituals products. The fridge was stocked with a small selection of free drinks, nice touch! A free eay to use safe gave peace of mind. The hotel was spotless, had everything you could need and food was good too.

10/10
Exceptional
Craig, 13 Jun 2024
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Would stay again

8/10
Excellent
Ben, 10 Jun 2024
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Lovely hotel. Would reccomend.

8/10
Excellent
Barnaby, 09 Jun 2024
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Staff really friendly and helpful. Room quite small but was very clean. Convenient location but not a pretty area.

10/10
Exceptional
Alex, 06 Jun 2024
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Great hotel!

Really enjoyed our stay - would definitely book again!

10/10
Exceptional
Jane, 14 May 2024
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Fantastic hotel with great amenities and very clean.

10/10
Exceptional
Luz, 01 May 2024
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This hotel was very clean and the staff were very nice. The hotel has a great dinning option as well.

10/10
Exceptional
Chris, 08 Mar 2024
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Really enjoyed our stay and would definitely stay again. The staff are really friendly and the location is within easy walking distance to the cathedral.

10/10
Exceptional
Nigel, 02 Jan 2024
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Excellent modern hotel in a great location. Nice rooftop terrace with small plunge pool. Rooms great and good beds plus excellent showers, Restaurant is 1st class with great breakfast and good bar with very reasonable prices. Staff great especially Polly on front desk- very helpful and friendly. Great stay.

10/10
Exceptional
Ian, 10 Dec 2023
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Palma City Break

Well placed and super clean hotel, staffed by friendly and helpful team. Highly recommended.

10/10
Exceptional
Ruth, 14 Oct 2023
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Very professional and attentive friendly staff. Rooftop pool is beautiful. We will stay again I hope

10/10
Exceptional
David, 13 Oct 2023
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Good facilities

The hotel is modern and functional with very good, well maintained facilities. The location is around a mile from many of the main points of interest rather than in the middle of them. The staff are very helpful and friendly. The breakfast area can be quite manic, but the staff are super efficient and the food is enjoyable - excellent poached eggs. Pricing of food and drinks is very reasonable for an hotel

10/10
Exceptional
Tracy, 19 Sep 2023
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Family Holiday

Two rooms booked for my husband & I and elderly parents. The hotel is superb with lovely rooms…we had balcony rooms…& friendly staff who recommended places to go taking into consideration my parents can only walk so far. We did use the pool & sun-lounge area which wasn’t too busy & very well furnished. The cherry on the top would be a roof-top bar. Breakfast was slow when it was busy & has a few teething problems. Not enough staff. Although it’s nice to get waiter/ress service it might help if fruit/cereals etc were buffet service Overall lovely hotel

10/10
Exceptional
Bethan, 17 Jul 2023
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Quality Hotel

Had a lovely stay here. The rooms are spotless and stylish. Nice room design especially the window seat and bathroom. The rooftop loungers and seating are very luxurious. Would be good to have a rooftop bar area and a blanket in the wardrobe should the air con be too chilly at night.

10/10
Exceptional
Ceren, 30 Jun 2023
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First visit to Spain, had very high expectations as this is a new hotel. Very happy with our stay. Staff were very welcoming, our room was exactly as expected. Location wise everywhere was of close distance. Definitely recommend!!

10/10
Exceptional
Nicholas, 26 Jun 2023
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The stay was very nice, facilities were great

8/10
Excellent
Alexandru, 07 Jun 2023
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The hotel was in a great location and was good overall but the breakfast was handled by a 3rd party Cafe bar located in the hotel and they didn't understand English or were just mixing up orders on purpose. Don't pay the money on breakfast, just search around for a nice place to have breakfast. If you rent a car you should know the hotel doesn't provide parking and it is hard to find a parking spot near the hotel as it is quite a busy area.

10/10
Exceptional
Olivier, 06 Jun 2023
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Très bien je recommande

Un excellent séjour, tout était parfait!

10/10
Exceptional
Joel, 18 May 2023
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Very new but great

The hotel had only been open for about a month when we stayed there, and initially there were (understandably) some kinks that still needed to be worked out. However, the staff was consistently fantastic, and the issues were sorted out with compensation in the form of some extra perks. The hotel itself is very clean, bright and within perfect walking distance of almost everything in Palma. The breakfast was well worth the price, and the rooftop pool is a big bonus. In sum, a great place to stay - and once they've figured out all the small challenges that are inevitable for a new hotel, it will be excellent.

8/10
Excellent
gianpiero, 12 May 2023
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soggiorno a Palma

Prima colazione migliorabile Mancanza bidet nelle camere Ottima assistenza staff hotel

10/10
Exceptional
Barbara, 07 May 2023
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Excellent hotel ,just opened in April - everything pristine . Staff really helpful and friendly . Everything is to a high standard including Rituals toiletries used throughout the hotel

10/10
Exceptional
Victoria, 30 Apr 2023
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Nicest hotel!

Great design of rooms and hotel, very good restaurant and location! The bathroom and view over the rooftops was amazing!

10/10
Exceptional
Bruce, 21 Apr 2023
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Good quality for price, easy walk to most city attractions.

10/10
Exceptional
Hana, 20 Apr 2023
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My boyfriend and I absolutely loved our stay here. It was very clean, modern, good lighting, great location and good price. The bathroom was small but it had a really good shower with rituals products with an orange scent which was a nice touch. There was a really nice window seat in our room too. The bed was very comfortable, even though it was two single beds pushed together it was still comfortable. In the reception they had fresh water mixed with citrus fruits which was really refreshing after a long day out! Our air conditioning was not working. However, once we raised this issue they were very quick in moving us to another room. All the staff were welcoming and friendly, but we’d to say a special thank you to Deli. She made us feel very special and welcomed and she would always make sure we were happy with everything.

10/10
Exceptional
Malin, 12 Apr 2023
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Friendly & contemporary with roof terrace!

Absolutely perfect! Very friendly and helpful staff. Hotel immaculate, both room & all other areas. Loved the roof terrace which was a great chill zone. Location also great just 5 min walk from Santa Catalina and 10 min walk from the old town. Definitely recommend!

10/10
Exceptional
Gonzalo, 09 Dec 2024
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He tenido una estupenda estancia en esta propiedad completamente nueva. La habitación es muy bonita y cómoda, y me han ofrecido bebidas de cortesía. He tenido además desayuno incluido, que a pesar de ser pocas opciones, se puede ir variando con algunos complementos. Por otra parte, el personal ha sido muy amable y han contestado todas mis preguntas. Cerca de la propiedad hay varios supermercados, y restaurantes, y es de muy fácil acceso por transporte público (también, la zona de Santa Catalina se encuentra bastante cerca con muchas otras opciones de restaurantes) Lo recomendaría sin duda alguna y seguramente regresaré pronto!

10/10
Exceptional
geir, 19 Nov 2024
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Supert hotel

Prima lite hotel, kun kort gåavstand til sentrum. meget bra service, fint lite basseng på toppen, nydelig frokost - bør dog forvente dette i.o.m. at det ikke er et rimelig hotel.

10/10
Exceptional
Lea Carmen, 09 Nov 2024
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Top Hotel in schöner Lage

Ich fand das Hotel super. Der Preis ist nicht günstig, aber man bekommt einiges geboten dafür. Ich bin VIP member bei Hotels.com, daher habe ich ein tolles Zimmer upgrade und eine kühle Fralsche Prosecco geschenkt bekommen. Auch das Interieur und Sauberkeit war sehr gut. Ich fand es auch schön, dass das Frühstück nach Bestellung zubereitet wurde und zügig serviert wurde, da man meistens nicht so viel Zeit hat, wenn man geschäftlich reist. Die Lage war auch perfekt für das Zentrum in Palma, da man in 10 Minuten Fußweg in den belebten Gegenden war. Ich kann das Hotel definitiv weiterempfehlen. Für den Pool war es leider zu kalt, daher kann ich heirzu nicht viel sagen.

10/10
Exceptional
Jan, 06 Nov 2024
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New hotel, good sound insulation. Good usage of the few square meters of the room

10/10
Exceptional
Tiffany, 31 Aug 2024
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Trevlig personal

Super trevlig personal, fick även hjälp att checka in 2 h tidigare. Stort plus! Hotellet har bra läge, nära och bra till allt. Hotellet är precis som i beskrivningen. Kommer definitivt rekommendera detta hotellet.

10/10
Exceptional
David, 05 Aug 2024
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Danke Poly!

10/10
Exceptional
Adamo, 26 Jul 2024
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Struttura bellissima, rapporto qualità prezzo ottimo. Stanza bella e moderna, così come il bagno. Molto accogliente e confortevole.

8/10
Excellent
Anne Grethe, 20 Jul 2024
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Vennlig og behjelpelig personal, rent og pent. God air conditioning. Sentral lokasjon med lett gåavstand til sentrum, butikker og restauranter. Det som drar ned var manglende lydisolering til gang og gate, noe som førte til mye støy og dårlig søvn om natta. Det hjalp heller ikke med ubehagelig/hard seng og pute.

10/10
Exceptional
Gro, 08 Jun 2024
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Topp hotel

Hotellet er nytt og med en fin plassering i forhold til restauranter, gamle byen etc. Fantastisk god service fra de i respesjonen, god frokost.

10/10
Exceptional
Melker, 24 May 2024
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Great hotel

10/10
Exceptional
T.K., 16 May 2024
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Netjes en schoon, mooi ingericht

Locatie is niet opperbest maar ook niet slecht. Hotel is super netjes en nieuw en schoon. Ontbijt is goed. De bedden slapen heerlijk en heel belangrijk; de airco van de kamer is zelf in te stellen.

6/10
Fair
ROCIO, 12 May 2024
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Sin aire acondicionado y ruidoso

Muy lindo el hotel pero la habitación era extremadamente calurosa, daba el sol toda la tarde y no había aire acondicionado, además de tener una plaza llena de ruido abajo por lo que tampoco podía abrir las ventanas para refrescar ni para dormir.

8/10
Excellent
Julia, 10 May 2024
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