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28 Apr 2025
Monday
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29 Apr 2025
Tuesday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at JR WEST GROUP VIA INN SHINSAIBASHI, you'll be centrally located in Osaka, steps from Amerikamura and 7 minutes by foot from Dotonbori. This hotel is 0.5 mi (0.8 km) from Dotonbori Glico Sign and 0.5 mi (0.8 km) from Orix Theater. Make yourself at home in one of the 197 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as desks and electric kettles. Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

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Property confirms they are implementing enhanced cleaning measures

Pets not allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: 4:00 AM
Minimum check-in age: 18
Check-out by: 10:00 AM

Cleaning and safety practices

  • Property confirms they are implementing guest safety measures
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know
  • One child 12 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector and a security system
Minimal age
18
Optional fees
  • Fee for full breakfast: approximately JPY 1200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

Amenities

Most Popular

Free WiFi

Dining services

Concierge

Laundry

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

24-hour front desk

Free wired internet

Braille or raised signage

Wheelchair accessible – no

Hotel reviews

8.6
Excellent984 Verified Reviews
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Cleanliness8.4/10
Service8.6/10
Comfort8.2/10
Condition8.4/10
location10/10
Neighborhood9.2/10
Amenities8.6/10
8/10
Excellent
WAI KUEN KITTY, 05 Jan 2025
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Very convenient location, quiet, friendly staff.

10/10
Exceptional
Jean-Pierre, 27 Dec 2024
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Value for dollar/yen? Can’t be beat. Location is optimal, service commendable. Arigato!

8/10
Excellent
Case, 12 Dec 2024
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The bed and pillows weren't comfortable, but everything else was good. Really just a super convenient spot to stay in Osaka, not the most comfortable, also there were some loud cars both nights I stayed, which is unusual for Japan, not their fault but beware noise at night.

10/10
Exceptional
Nick, 22 Nov 2024
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This is a great area of Osaka to be plased. Room was comfortable, a good size quiet and clean. Very happy with our stay here.

6/10
Fair
Melissa, 22 Oct 2024
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The bathroom is a little outdated and floor under the bed is dusty/ dirty. The staffs are helpful and nice. The daily breakfast is delicious

10/10
Exceptional
Betty, 09 Oct 2024
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Great location! Building is a bit older but clean and well kept. Rooms are small but they do state the size when booking. Worth it for the convenience of getting around and shopping.

10/10
Exceptional
Earlzom Dave, 04 Oct 2024
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Place was great!

10/10
Exceptional
Clayton, 30 Sep 2024
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The bed was a little too hard for my liking but everything else was spot on

8/10
Excellent
On Ki, 20 Jul 2024
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Staffs are very helpful and nice. Breakfast is tasty as well. The location of the hotel is very convenient!

10/10
Exceptional
Kenny, 29 Apr 2024
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Good hotel and great location

Good location, near subway station and within walking distance to Dontonbori. 7/11 downstairs. Elevators do get a bit busy in morning since there is only 1 elevator from 3rd floor reception to street level.

10/10
Exceptional
YOONG SIEW, 02 Feb 2024
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The room & toilet are very spacious.

10/10
Exceptional
Mun Hon, 01 Dec 2023
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lots of restaurant surrounding the hotel

10/10
Exceptional
chan, 12 Oct 2023
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Great value

Great value for money. Staff are very helpful and polite

8/10
Excellent
How Kiat, 05 Jun 2023
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Osaka

Location is good, within 10mins walk to Dotonbori and very short walk to train station. 7-11 is just beside the hotel

10/10
Exceptional
Steven, 06 May 2023
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Close by transit and shopping area. Great location and service. Will return for another trip!

10/10
Exceptional
Mark, 24 Apr 2023
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Great location, convenience store right outside, 2 minute walk from shinsaibashi station, lots of shopping in the area, great variety of food in the area, and plenty of tourist attractions to see. Some staff do know English and they also have a pocket translator if they do not.

10/10
Exceptional
Nevin, 28 Jan 2023
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Great facility and clean. Good amenities and friendly staff.

10/10
Exceptional
Alvin, 08 Jan 2023
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Very good cost value ratio, convenience location!!

8/10
Excellent
Shuk Mei, 30 Dec 2022
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Stayed for 2 nights. Small room for individual which was expected and common. Very convenient location just a minutes away from metro and Shinsaibashi shopping areas and America Village. 7-11 downstairs.

8/10
Excellent
Chun Pang, 06 Nov 2022
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就在心齋橋的中心,與御堂筋只有30秒距離。

10/10
Exceptional
Yu, 11 Mar 2022
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駅が近く、朝食が美味しくてよかったです。

8/10
Excellent
Verified traveler, 23 Nov 2020
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The location was excellent. Given the COVID situation the hotel was adequately prepared to assure safety and cleanliness. The room was quite small for the two of us with three suitcases but we managed as the location was ideal to go for long walks during the quarantine period.

8/10
Excellent
Nancy, 03 Feb 2020
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Good location in the middle of Shinsaibashi. Every where is within walk and is just a 2min walk to the Shinsaibashi Metro. The only down-point is the breakfast which could be better.

8/10
Excellent
Wai Chi, 18 Dec 2019
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very convenient hotel with comfy and clean room .

Stayed there for 2 nights . It is a decent hotel situated literally at Shinsaibashi very convenient to shopping and dining . And it is within walking distance to Namba Train station . Check in was quick and hotel staff were very helpful giving directions . The room is equipped with everything you need though small . But it is Japan , then it is bearable . The breakfast included is awesome with something for everyone .

8/10
Excellent
AK, 16 Nov 2019
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Breakfast is good. Conveniently located near to subway and shopping area.

10/10
Exceptional
nur farhani, 03 Nov 2019
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Love the hotel

The room was cosy for 2 people. Loved the breakfast buffet. Fresh towels and toiletries were provided daily which was a pleasant surprise for us. The location of the hotel is perfect as it is very close to the metro and also the shopping district! 7-11 is also on the ground floor so you can satisfy your late night hunger pangs. Definitely recommend Via Inn to everyone who is looking for a comfortable, accessible and affordable stay :)

10/10
Exceptional
Lilibeth, 27 Oct 2019
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Satisfied and will recommendable

The area is amazing and close to all the shopping and subway! Highly recommended and value for money

10/10
Exceptional
CT, 24 Oct 2019
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The hotel is convenient to many places. The location is superb. The breakfast was great. The room is very clean. It would be nice to have English channels.

8/10
Excellent
Vanessa, 17 Oct 2019
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This was a very cute boutique hotel. The service was amazing and they even offered free breakfast. the only downside is that the bed was very very hard and uncomfortable. Otherwise the stay was pleasant

10/10
Exceptional
Sarah, 06 Oct 2019
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Clean place, friendly staff, near the Osaka Metro, and walking distance to Dotonbori.

8/10
Excellent
bulky, 04 Jun 2019
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The location is good, there is a convenience store at the hotel G/F and few more around so convenience.

10/10
Exceptional
Nina, 22 Apr 2019
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Great buffet (breakfast) & great location

Location very good for access to Shinsaibashi, American mura, Dotonburi (near by, in minutes) and Airport Bus station (15-20 mins. walk). My son and I spent 3 nights and we love the hotel. Convenience store in less than one minute. Modern double bedroom, bright, clean and great breakfast buffet!! We will definitely come back again.

10/10
Exceptional
Wesley, 18 Apr 2019
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Small Little Hotel in busy area

Great little place in middle of busy area of Osaka. Close to everything. Love the breakfast as it's a good starter for the day. Professional and courteous staff. Small rooms though but comfortable.

10/10
Exceptional
Kimberly, 11 Jan 2019
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After Staying in Osaka's Hostels for 2 Weeks...

The location in America-mura was perfect- in the middle of everything. The room was in stellar condition and the staff was always kind and available. There are also many free amenities. This was especially wonderful because I stayed in a hostel for the past two weeks so my rating might be a bit too high but I couldn't see any problems with the stay. It was everything I could ask for!

8/10
Excellent
Joseph, 16 Dec 2018
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Joe

Good but small of the room.

10/10
Exceptional
Ka Wai, 24 Nov 2018
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nice

6/10
Fair
Verified traveler, 11 Oct 2018
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Close to subway station, shopping street . Need to improve condition of facilities . Staff is very nice .

10/10
Exceptional
An Cheng, 04 Oct 2018
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A good option for solo trip

The location is awesome. Especially for solo trip ,

10/10
Exceptional
Verified traveler, 02 Sep 2018
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Nice location. Walking distance to shopping

Clean hotel. Simple breakfast. 5 mins walk from famous shopping district where you can find food like luke lobster, takoyaki balls, etc. 7-11 and yoshinoya is right below hotel.

6/10
Fair
Tom, 18 Aug 2018
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Great location

Great location but the room was tiny, even for Japanese standards.

8/10
Excellent
Verified traveler, 30 Jul 2018
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Walls were dirty with something that looks like blood stains and towels also had stain on it. The free Breakfast was good.

6/10
Fair
Verified traveler, 28 Jul 2018
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The hotel room is really small but the location to Shinsaibashisuji area is close.

10/10
Exceptional
Mint, 05 Jul 2018
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Great location with reasonable price

Near shopping street and metro station. A lot of restaurant around. Not quiet but don’t feel any annoying things.

10/10
Exceptional
May, 29 Jun 2018
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Highly recommended

2mins walk to station. 5mins walk to shinsaibashi main street. Breakfast simple and nice. Highly recommended!

8/10
Excellent
Barry, 16 Jun 2018
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This hotel ticked the boxes for a city break

8/10
Excellent
Amanda, 15 Jun 2018
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Good clean hotel close to station making it easy to get around Rooms are small however comparable to same hotels in Tokyo. Breakfast was ok staff had good system in getting people in and out Check In at 3pm was chaotic so I’d recommend checking in later to avoid the crowds

4/10
Poor
Ryan, 15 Jun 2018
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Review

Was ok. Check in was bit difficult and long wait. Room was not set up for a couple at first but was quickly fixed. In room toiletries were pretty average as was the breakfast, best off getting food out side of the hotel not the supplied stuff. Room was dirty on the walls and Cielings in places but the bed was and bath was ok. Overall ok for the stars

6/10
Fair
Verified traveler, 10 Jun 2018
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Close to shopping street

The location is good which near to both shinsaibashi and dotonbori shopping street and subway. But the room cleanliness is bad.Dusty and the bed causes my skin itchy.Pls look into the cleanliness. Others was ok for that price.

8/10
Excellent
S, 09 Jun 2018
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Clean, with a good breakfast. It's a basic hotel. The location is superb, right next to the Shibsaibashi shopping area. Maybe it's me but the hotel was a little hard to spot because the reception desk is two floors above and the Via Inn sign isn't as obvious as the Unizo sign next door. Good overall.

4/10
Poor
Nes, 30 May 2018
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Pros: location and price, comes with Japanese style breakfast but variety is limited compared to other hotels. Cons: Room cleanliness was poor. Hair on the chair, walls looked caked with stains, gross. Rooms are extremely small, challenging to even open two suitcases at one time.

8/10
Excellent
Samuel sy, 25 May 2018
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Will come back!

Room is a bit small but location is very convenient

8/10
Excellent
Lin, 24 May 2018
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Good location, close to train station and daimaru

Good location, close to train station and Daimaru shopping. Simple hotel breakfast - minimal variety

8/10
Excellent
Verified traveler, 22 May 2018
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Good experience but a little more pricey than others. The room is a little bit small and hard to put all our luggages. Overall, great hotel.

10/10
Exceptional
Sunny, 23 Apr 2018
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Nice hotel

Stayed at this hotel from 16th of April to 18th of April I have to say the room isn't big, but since I was traveling alone it was a decent size for me. The hotel is so close from shinsaibashi station which obviously helped me throughout the stay to visit other places. I loved their breakfast. Although the choice is very limited, the bread tasted great. Seven eleven and family mart(Japanese convenience store) is very close, one being right next to and the other just around the corner. I could go down anytime to grab some quick bite. I will return to this hotel next time I visit osaka

10/10
Exceptional
RAYNA, 21 Apr 2018
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so convenient!!!

This hotel is located right by the Shinsaibashi subway station (literally a 3 minute walk) and about a 5 minute walk to the Shinsaibashi shopping district. The location couldn't be any more convenient, as there is a 7-11 right downstairs of the hotel. I booked a semi double, and it would comfortably fit 2 people (I'm 5'7"). The pillow was not quite fluffy, but I didn't ask if they had any other options so it wasn't a big deal to me. Breakfast is small, but it was included in my room purchase so I couldn't complain. The wifi, A/C, and water all worked fine for me. Overall, I would highly recommend this hotel!

10/10
Exceptional
Claire, 18 Apr 2018
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Great hotel near everything.

Stayed here for a couple of times, great price for the location.just close to everything you need. convenient store , subway, Shinsaibashi shopping street!

10/10
Exceptional
Danielle, 12 Apr 2018
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Great location in Osaka

Great location, made it easy to get around being so close to the station. Local area had lots to offer with shopping, food and sights. Staff attentive. Room cleaned to a high standard with awesome amenities. Easy check in and checkout and staff helpful in looking after luggage for the day.

8/10
Excellent
Chandra, 07 Apr 2018
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Nice Hotel to stay. All the staff are very helfull

10/10
Exceptional
Verified traveler, 06 Apr 2018
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Very courteous staff. Excellent price point for Japan visit.

8/10
Excellent
Hee Boo, 03 Mar 2018
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Good location to access to main area.

I have a good time here, although I hv not able to enjoy most of the facilities as I went out early in the morning and came back late because there are so many attractive place in the surrounding area, but I like the place.

10/10
Exceptional
Verified traveler, 20 Feb 2018
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Wonderful!

Everything was perfect. The staffs were very kind. Easy to find the hotel. Close to subway stations, convenience store and tour spots. The room and bathroom were so clean. Breakfast was offered with a lot of menus. Will visit this hotel again.

8/10
Excellent
Verified traveler, 10 Feb 2018
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Comfortable and Convenience.

Good location, friendly staff and comfortable bed and clean bathroom. However, hotel do not have luggage storage services. If you are travelling from Osaka to Kyoto in between, you can't leave your luggage in the hotel for 1-2 days. The only option is to leave your luggage at the Mall which provided the storage service up to 3 days. But overall, the experience is good.

6/10
Fair
A, 07 Feb 2018
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Value for money

Paying such price in such a convenient location. Cannot expect too much. But all is fine comparing to such economic price. Feeling satisfactory! Only the check out time is 10 am seems too early.

10/10
Exceptional
Luthfi, 19 Jan 2018
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Great location

We stayed at Via Inn for a night layover and we love how its located right smack in Shisaibashi! Hotel is just 2 mins walk from subway exit and theres a 7-11 located below the hotel. Room is decent and clean and room wifi works. Staffs spoke good English and were very polite and helpful. Would definitely recommend anyone here!

10/10
Exceptional
Nguyen, 11 Jan 2018
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convenient location!!!

The hotel is similar to other hotel chains regarding the room size and amenities. What I like the most about this hotel is its location - very close to dotonbori and shinsaibashi shopping area. This makes it easy to shop and wander around the area then going back to the hotel for some rest, and then back on the streets again.

8/10
Excellent
Gene, 28 Dec 2017
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cheap price good location

overall it was a nice hotel. breakfast area gets packed so it is difficult to get a seat.

10/10
Exceptional
Aya, 26 Dec 2017
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Great location, clean, and helpful.

8/10
Excellent
Geri, 22 Dec 2017
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Amazing location in the middle of Shinsaibashi!

This hotel was super convenient, very close to subway stations and within walking distance of many of our bucket list places to visit. Only downside was that the pillows were very uncomfortable and the staff wouldn’t bring new ones to our room (like most hotels do) when asked. One other letdown was the hotel breakfast - although free and much appreciated, they had a VERY small selection of food.

10/10
Exceptional
Ying Kei Kate, 11 Dec 2017
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The location is good. Staff were friendly and helpful.

4/10
Poor
DL, 03 Dec 2017
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Such a disappointment!

room condition is worse than expected, u can see obvious marks n dirts on walls, bathroom is okay though. was being called at 10:08am to make sure we can check out immediately, we knew that the check out time was 10am and not expected to extend our stay but everything was too striaght that i can’t sense any warmth from this hotel nor the staff. also, do not eat at lobby or else you will be told to off.

10/10
Exceptional
Josilyn, 03 Dec 2017
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The location, excellent near subway, hotel Nikko is nearby for Airport Limousine bus, walking distance to Daimaru and high end shops... Also with Dotonbori and Nmba.... Gret stay....looking forward to our next stay in Japan...

10/10
Exceptional
Verified traveler, 29 Nov 2017
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Very nice and convenient hotel . Simple and good location . Excellent hotel . Small room But clean and tidy .

8/10
Excellent
Verified traveler, 11 Nov 2017
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The location is very convenience.

8/10
Excellent
Chee, 05 Nov 2017
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Good Location with easy subway access

Location was super but room is really too small, everyday we have to put our luggage bag on the bed whenever we need to open our bag. Room is clean but not well maintained as wall with stain. If with budget, Via Inn still consider good choice.

10/10
Exceptional
Ash, 11 Oct 2017
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Nice clean Hotel close to Train station and shops

Nice clean Hotel close to Train station and to the shopping, Breakfast is nice, Staff are friendly, willing to help.

10/10
Exceptional
YIK SZE, 17 Jan 2025
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地點方便。如果有提供護膚備品更好喔。

10/10
Exceptional
Verified traveler, 07 Jan 2025
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추천합니다!

아이 포함 3명이서 자기엔 조금 좁습니다. 연인끼리 가기엔 정말 좋은 숙소인 것 같아요. 이번에 오사카에 가서 느낀 점은 어딜 가든 지하철 미도스지선이 기본인 듯 한데...호텔 바로 앞에 신사이바시 역이 있어서 너무 편리하더라구요. 근처에 인형뽑기 좋은 게임 패닉이라는 오락실도 있고 편의점도 같은 건물이라 좋았습니다. 조금 걸어가면 아메리카무라의 코가류라는 타코야키 집이 있는데 맛있어요~

8/10
Excellent
HITOMI, 06 Jan 2025
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安心して、宿泊できました。

8/10
Excellent
Masaki, 31 Dec 2024
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駅から近い

8/10
Excellent
Verified traveler, 25 Dec 2024
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清潔感があって快適に過ごせた

雑多なエリアなので、ホテル周辺はゴミゴミした雰囲気であまり良くない印象だが心斎橋駅からかなり近いので立地は良し。 お風呂や洗面の水回りも清潔感があったし、カビ臭いとかも特になかった。 ベッドも清潔感があった。窓際に備え付けられたテーブルが横に長かったのだ、荷物を置いたり軽食を置いたりと広々使えて良かった。

10/10
Exceptional
kaori, 21 Dec 2024
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駅に近くて便利な立地でした お部屋もベンチシートに机が使いやすくて良かったです

8/10
Excellent
Vic, 08 Dec 2024
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中規中矩

雖然不大,但是該有的都有,很不錯的是有量秤機,能提前一天整理行李進行到機場前的準備,這是沒想到的驚喜

8/10
Excellent
Verified traveler, 07 Dec 2024
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10:00 check out時間早得太過份

10:00 check out時間早得太過份了,我太早來到機場又未可以把行李寄倉,頗狼狽。

8/10
Excellent
JUNYA, 01 Dec 2024
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一階にコンビニがあり周辺の施設は充実してます。ショッピングや飲食店も多数あります。

8/10
Excellent
LEE CHOON U, 25 Nov 2024
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방이 너무 좁은걸 제외하고 편리하고 만족스러웠음

10/10
Exceptional
Shinji, 24 Nov 2024
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well designed comfortable room

10/10
Exceptional
PoI, 19 Nov 2024
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非常方便

地點方便地鐵出來幾步路就是了!

8/10
Excellent
AZUMA, 18 Nov 2024
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清潔、静かで駅近で良かった。

10/10
Exceptional
Yurina, 17 Nov 2024
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値段の割に綺麗で良かったです

8/10
Excellent
tomo, 12 Nov 2024
expedia-logo-v2.pngTraveller

駅近くて、便利な場所ですが連泊にもかかわらずカーテンが開けられず暗い二日間で閉塞感を感じました カーテンを開けたらタンクだったからです それ以外はとても良い条件のお部屋だったと思います

8/10
Excellent
Miharu, 08 Nov 2024
expedia-logo-v2.pngTraveller

2点説明不足があったが、快適に過ごせた。 ひとりでも利用できる食事処の紹介があるといい。

8/10
Excellent
MAYUMI, 28 Oct 2024
expedia-logo-v2.pngTraveller

朝食がお値打ちで美味しかった(特にお米) 荷物もチェクイン前に預かってくれて助かりました

6/10
Fair
??, 27 Oct 2024
expedia-logo-v2.pngTraveller

夜遅くチェックインしたのですが、丁寧な対応で良かったのですが、浴室に髪の毛があり残念でした。家族5人利用の2部屋で利用したのですが、部屋の階が違い色々不都合が生じたのが一番大変でした。ネット予約だったので私がそこを把握していなかったのが原因かと思いますが…そんな記載あったのかな?あったらごめんなさい。 コンビニが1階にあって助かりました。 ありがとうございました。

6/10
Fair
JIASYUN, 23 Oct 2024
expedia-logo-v2.pngTraveller

雙人房來說稍微偏小,行李箱2個大的可以攤平算不錯,但地板清潔度可以在加強,附近就是心齋橋很方便

8/10
Excellent
SHUJI, 02 Oct 2024
expedia-logo-v2.pngTraveller

快適でした

8/10
Excellent
Verified traveler, 12 Sep 2024
hotel-logo-v2.pngTraveller

房間偏小但是附近就有百貨公司和商店街超級方便的!櫃檯都很親切很讚!

10/10
Exceptional
Verified traveler, 25 Aug 2024
hotel-logo-v2.pngTraveller

整體不錯,離心齋橋站很近,早餐很棒。 如果每日能提供瓶裝水,以及房間內能有行李架會更棒!

8/10
Excellent
?, 12 Aug 2024
expedia-logo-v2.pngTraveller

立地が便利

10/10
Exceptional
Oi Yan, 09 Aug 2024
expedia-logo-v2.pngTraveller

所有的職員都非常友善, 亦都樂意幫忙處理好多事, 酒店位置都好好, 樓下已經有7-11, 非常方便, 地鐵站出黎幾分鐘就到, 非常好既住宿體驗

10/10
Exceptional
Sumie, 31 Jul 2024
expedia-logo-v2.pngTraveller

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