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01 Jun 2025
Sunday
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02 Jun 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

Located in Ubud (Sambahan), Jannata Resort and Spa is within a 10-minute drive of Campuhan Ridge Walk and Ubud Traditional Art Market. This family-friendly hotel is 3.6 mi (5.8 km) from Ubud Palace and 4.2 mi (6.8 km) from Ubud Monkey Forest. Make yourself at home in one of the 20 air-conditioned rooms featuring fireplaces. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel policies

No elevators

Car recommended

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: midnight
Check-out by: 12:00 PM

Cleaning and safety practices

  • Contactless check-in is available
  • Contactless check-out is available
  • Cashless transactions are available

Important information

You need to know
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Optional fees
  • Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 500000 per vehicle
  • Early check-in fee: IDR 1047500 (subject to availability)
  • Late check-in fee
  • Late check-out fee: IDR 1047500 (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Japanese

English

Indonesian

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Other

Concierge services

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Spa services on site

Picnic area

24-hour front desk

Full-service spa

Designated smoking areas

Number of restaurants - 1

Number of outdoor pools - 1

Bicycle rentals on site

Free self parking

Free valet parking

Number of bars/lounges - 1

Number of coffee shops/cafes - 1

Airport transportation - pickup (surcharge)

Terrace

Babysitting or childcare (surcharge)

Couples/private dining

Proposal/romance packages available

Reception hall

Wheelchair accessible – no

Hotel reviews

9.2
Wonderful52 Verified Reviews
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Cleanliness9.4/10
Service9.4/10
Comfort9.2/10
Condition9.2/10
location10/10
Neighborhood8.4/10
Amenities9.4/10
10/10
Exceptional
Ebony, 03 Apr 2025
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My stay at the Jannata was amazing! The staff is so friendly, accommodating, and excellent! I will definitely stay here again! For my first trip to Bali- solo female- it was the best stay in a hotel I have ever had!

10/10
Exceptional
Debra, 19 Oct 2024
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Our 2nd visit to this amazing boutique room with an unobstructed view of jungle from our spacious terrace. The staff, the food, the room - beyond a taste of paradise and loved authentic balinese culture and local warungs, rice fields. We are returning again and have booked already to not miss out - highly recommend!!!!! not ubud town centre - but free shuttle from hotel for those wanting to experience busy town -

10/10
Exceptional
Sofia, 17 May 2024
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Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.

10/10
Exceptional
Dena, 10 May 2024
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J

10/10
Exceptional
Gareth, 28 Dec 2023
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It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.

10/10
Exceptional
Alexander, 11 Nov 2023
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really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"

10/10
Exceptional
Natalie, 09 Nov 2023
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Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊

10/10
Exceptional
Danielle, 20 Jul 2023
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Absolutely amazing accommodations and service. Great spa too. Would definitely stay again!

10/10
Exceptional
Hannah, 02 Apr 2023
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We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!

10/10
Exceptional
Clare, 13 Dec 2022
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Worth every cent!

Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.

10/10
Exceptional
Nancy, 10 Dec 2022
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Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb. Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in. Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping. Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced. Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus. Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing. Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖

10/10
Exceptional
Lauren, 10 Mar 2020
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The property is exactly as it's shown in the pictures. The views are breathtaking the resort is spotless and well kept. Everyone there is so friendly and inviting. It was hard to want to leave Jannata, it was truly an amazing experience.

8/10
Excellent
Danielle, 29 Feb 2020
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Was a beautiful hotel located in the jungle hills of Ubud. Close to Ubud center, Monkey Forest Sanctuary, Bali swing, and rice terraces. The property had a wonderful spa and an incredible infinity pool. The food was great, and breakfast was included. The only negative, and reason for 4 stars instead of 5, was the really uncomfortable bed. It was like sleeping on a mat. Not actually sure it was a mattress. Beyond firm. They definitely need to replace. It made sleeping 3 nights uncomfortable.

10/10
Exceptional
Yesenia, 20 Oct 2019
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Jannata was a rare and beautiful experience. If you love Nature and amazing views this is the place for you. The staff is extremely helpful and friendly. The food is also good and had the pleasure of taking their yoga class which was also an amazing experience. No complaints! You have to love nature to love this hotel though...

10/10
Exceptional
AHMED, 25 Feb 2019
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Ahmed

One of the best hotels I ever stayed in.

10/10
Exceptional
Verified traveler, 31 Jan 2019
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Fantastic place, the staff are so nice and extremely helpful. We had a wonderful time on our honeymoon and will definitely be back! Resort has fantastic facilities and is right on the beautiful ridge walk.

10/10
Exceptional
Verified traveler, 20 Dec 2018
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Property is beautiful and great. Highly recommended to couples and families. Staffs are extremely friendly and can assist you with my inquiry. Perfect view to the jungle and the mountain. Little bit away from the city to feel the peace and enjoy the nature. Hotel is arranging transportation from/to the city for free. Food is super tasty and delicious. Housekeeping are doing great job to keep the place in good shape. Front office staff are amazing and ready to help for anything. We enjoyed every moment of our 7 nights and will come back for sure.

10/10
Exceptional
jo, 14 May 2018
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beautiful secluded hotel

amazing experience at jannata. staff were friendly and attentive . beautiful grounds , yoga and spa services .

4/10
Poor
shima , 31 Aug 2017
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Honeymoon Disaster

We booked to stay for 6 nights at Jannata but we were moved to stay at Lokha Ubud for 3 nights as the room wasn't ready due to maintenance work. Was annoyed about this but we were offered a free couples massage and a romantic dinner.. who would say no to that. Lokha was absolutely amazing and we were glad we stayed there. We were supposed to move back to Jannata on a Wednesday and were told the room will be ready for 12pm, but once we got there the room wasn't ready because "guests" had checked out. But how would guests check out if the room was undergoing maintenance? We were then able to move to our room half an hour later and the room was full of insects and the bedding stank! The person who showed us around was not helpful, he didn't tell us where any of the facilities were and didn't provide us with any information. We had major problems with our room and weren't even provided any snacks our drinks, despite stating there's a minibar. We were over charged for spa facilities despite promoting different prices in their brochure - the manager rectified this instantly. The same rude man had checked us out on our last day and even then he was rude and tried short change us. I wouldn't recommend this resort to anyone. Rude staff members, did not provide basic amenities and the rooms were not clean! Consider staying at the Lokha rather than this crappy place.

10/10
Exceptional
Verified traveler, 28 Apr 2017
hotel-logo-v2.pngTraveller

As soon as we entered the room was amazed by its beauty...the pool was amazing with the view it had...staff were amazingly friendly ....really recommend this resort..

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