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20 Apr 2025
Sunday
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21 Apr 2025
Monday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at Izalde in Ayala, you'll be 18.3 mi (29.4 km) from Bay of Biscay and 21.6 mi (34.8 km) from Plaza Moyua. This historic hotel is 22.2 mi (35.8 km) from San Mames Stadium and 22.4 mi (36 km) from Guggenheim Museum Bilbao. Make yourself at home in one of the 16 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, multilingual staff, and a library. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

Hotel policies

Property confirms they are implementing enhanced cleaning measures

Professional property host/manager

Pets not allowed

Check-in from: 2:00 PM
Check-in by: anytime
Check-out by: 12:00 PM

Cleaning and safety practices

  • Property follows regional sanitization guidelines Safe Tourism Certified (Spain)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Cashless transactions are available
  • Masks are compulsory at the property

Important information

You need to know
  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in is available.
Special Instructions
The front desk is open daily from 8:00 AM - 5:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
  • This property accepts major credit cards
  • Cashless transactions are available
Optional fees
  • Fee for continental breakfast: approximately EUR 9 for adults and EUR 3.5 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Gift shops or newsstand

Conference space

Fireplace in lobby

Breakfast available (surcharge)

Television in common areas

Garden

Library

Multilingual staff

Front desk (limited hours)

Business center

Meeting rooms

Wheelchair accessible path of travel

Wheelchair accessible parking

Number of meeting rooms - 1

Free self parking

Rooftop terrace

Hotel reviews

7.8
Very Good15 Verified Reviews
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Cleanliness8.6/10
Service8.4/10
Comfort7.0/10
Condition7.6/10
location7.0/10
Neighborhood8.0/10
Amenities6.0/10
4/10
Poor
Verified traveler, 25 Aug 2019
hotel-logo-v2.pngTraveller

This was the worst place we have stayed in 7 weeks of travelling. Tiny room. Double bed against the wall. Bedhead freestanding & moves every time you roll over. Tiny bathroom. No room for cases. In house restaurant closed the 3 nights we stayed. Had to travel 10 kms to find an evening meal. Advertises that it’s 25kms from Bilbao, when it was more like 35km. Extremely noisy from any activity in the passage. Cleaning staff rolling their trolley up & down the passage from a very early hour. Best part was the carparking & breakfast was okay.

6/10
Fair
Ilka, 14 May 2018
hotel-logo-v2.pngTraveller

Great Location, Small Rooms

The location was beautiful. The building was charming. however, the room did not suit us; it was simply too small and there was no room to put anything in the bathroom. It was not practical and comfortable for frequent travellers.

8/10
Excellent
Bruno, 03 Jun 2019
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Campagnard

chambre correct isolation phonique vis-à-vis des communs à améliorer sdb petite resto au top pour soirée gastronomique

8/10
Excellent
Verified traveler, 19 Mar 2019
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Bien calidad precio. Buena atención. Cerca del palacio de los Aiara.

10/10
Exceptional
Verified traveler, 27 Jan 2019
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Tranquilidad y trato exquisito. Te hacen sentir como en casa

8/10
Excellent
Verified traveler, 17 Aug 2018
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Eten

Het restaurant is erg goed! Vriendelijke bediening

8/10
Excellent
Verified traveler, 16 Mar 2018
expedia-logo-v2.pngTraveller

Entorno bonito, ideal para descansar.

Sitio muy chulo. Muy buen servicio y muy rica la comida. Ideal para descansar (la tele y el wifi no van demasiado bien).

4/10
Poor
Verified traveler, 09 Jul 2017
hotel-logo-v2.pngTraveller

No repetiremos. Mala relación calidad-precio

En conjunto, me parece un sitio "de pasada" donde ir si no queda ninguna otra opción. La habitación está en una especie de pabellón anexo que parece una residencia (todas las ventanas con rejas, habitaciones frias, sin luz, sin aire acondicionado). Cogimos un pack romántico, que no merece la pena. Eran unas chucherias en una caja, unos bombones en una bolsa de plástico y una botella a elegir entre cava o vino. Lo malo es que por la noche (que es cuando podíamos beberla) rla ecepción estaba cerrada y se la tienes que pedir a ellos, así que no fue romántico. Estaba limpio (un olor muy fuerte a desinfectante), las camas eran cómodas, y el baño era práctico. Por ese precio, escogería otra cosa. No creo que repitamos, a no ser que no nos quede más remedio.

6/10
Fair
Verified traveler, 14 Aug 2016
hotel-logo-v2.pngTraveller

El desayuno es carisimo para la calidad-precio. El personal muy amable.

10/10
Exceptional
Dennis, 29 Jul 2016
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Sencillamente espectacular

Se ha salido de cualquier expectativa, es toda una experiencia de comodidad, descanso, buen gusto y excelente servicio....100% recomendable

10/10
Exceptional
Roberto, 22 May 2013
expedia-logo-v2.pngTraveller

la Spagna che non ti aspetti

Trattasi di qualcosa molto simile ad un agriturismo,piccolo come ricettività ma simpatico ed accogliente.Le stanze sono piccole ma molto dignitose e piacevoli a vedersi con decorazioni murali.La pulizia è a 5 stelle!! L'ambiente ricettivo, tutto è relativamente piccolo ma in stile agreste basco,con dominanza del legno scuro.E'situato in una vallata molto bella e piena di verde con possibilità di passeggiate ed escursi in tanti minuscoli e caratteristici paesetti vicini.Ci sono mucche,cavalli e pecore che scorazzano :animali molto fortunati!!C'è tanto verde e le comunicazioni stradali sono ottime.20 km da Bilbao e circa 110 dalla splendida Sansebastian.Le strade e le autostrade sono di altissimo livello e scorrevoli.

10/10
Exceptional
Rosa, 15 Jul 2011
hotel-logo-v2.pngTraveller

Los Arcos de Quejana: Perfecto para una escapada

Es perfecto para una escapada del agobio, el estress y los malos rollos. Incluso para una escapada romántica de fin de semana. No teníamos cobertura, estabamos de luna de miel, lo que nos vino perfecto. Está mal señalizado para poder encontrarlo, llegamos gracias al gps y a que nos aventuramos por un camino, pero no hay cartel alguno que indique donde esta. Lo que hace que sea perfecto para aislarse del mundo. Además, de que los paisajes son una maravilla!! Nos encantó y a mi me dejó maravillada la paz y la tranquilidad que hay.

8/10
Excellent
Verified traveler, 28 Apr 2011
hotel-logo-v2.pngTraveller

Hotel Arcos de Quejana : plena naturaleza y cómodo

Un hotel con unas instalaciones muy cómodas en plena naturaleza y muy cerca a la vez de todo! Buen servicio en el check in y check out y correcta limpieza de las habitaciones. Una idea de mejora para el desayuno seria añadir ingredientes salados y no todo dulce. La cantidad adecuada y la relación calidad precio muy buena.

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