Beautiful hotel and best service

Beautiful hotel and best service

Wonderful as usual! Always our hotel of choice when visiting Ningbo.

We had a very nice stay at this hotel that certainly lived up to its rating. After an easy and welcoming check-in, we arrived to a clean and spacious room. We did not have dinner at the hotel as we met friends out, but there were several choices on site with good deals. The following morning's buffet breakfast was full of options, we especially enjoyed the local oven cooked pancakes and fresh juice. The staff were nice enough to give us a late checkout so that we could have more time to enjoy the swimming pools, the kids loved it! Thanks InterContinental Ningbo, see you again the next time we are in town.

Hotel I stay when in Ningbo !

Fast check in, very friendly staff. I had dinner at the hotel, super friendly lady waited on me. I had the Singapore noodles which was good light meal, not very spicy so if you like some heat ask to make hotter. Room was comfortable, reasonable temperature. Breakfast was good - always lots of selections for westerners

Happy Ningbo

Area was good to relax but a bit far from downtown . Beds were rock hard . Service faultless but staff could sharpen up there English skills for foreigners

Wonderful stay . Staff were amazing . A big thank you to Sean the manager who looked after us very well . It was birthday during our stay the hospitality shown by the staff was very generous

Front desk service was really not up to standard

I checked early in the morning to catch the flight in Shanghai. I was in the hurry. The front desk has totally forgotten about my hotel bill. As the hotel charges was paid via Hotel.com. the bill only reflected the minibar charges. I was there for business now I have problem how to get the reimbursement from my company!! Seriously very disappointed

Nice hotel to stay. People very friendly.

5 star excellence in Ningbo

Excellent quality and standard of rooms which are luxurious. Late arrivals and they kept the kitchens open to prepare an evening meal. Breakfast contained as much as anyone could reasonably eat. The Restaurant Manager and his staff are a credit to the hotel. Pity that we only stayed one night in Ningbo.

I love this hotel when I am traveling to China for business.

It takes long at check out. There was only one staff at the front desk at 9am.

worst hotel stay ever!!!!!

1. check in process more than 30 minutes because front desk person wanted to argue with me that my room was not paid for in advance, so I needed to have another person investigate the fact that I did pay in advance with hotels.com! the girl at front desk had no idea about reservation system but decided to be rude and argue! 2. As a Platinum Ambassador I was entitled to room upgrade which the person at the front desk checking in said it was done, but it was not, as I found out when entering room. The manager on duty, Victor did remedied the situation 3. I was informed that club level was not finished, but they had temporary club room but was not open in morning, so they handed me a piece of paper that stated that breakfast was included at restaurant because of this situation, but then the front desk girl argues with me that its not included and the sheet of paper she just handed me is wrong!! 4. forget about getting sparkling water at club room unless you want to wait for half hour then have staff argue with you that its not included at club room 5. forget about using Wi-Fi as it only works for about 5 minutes at a time, 6.forget about getting the to contact you or provide any solutions, as I requested he contact me the first 3 days of my stay without any result or contact. 6. forget about using gym, pool or any other published services, as NOT finished or opened. I guess they forgot to state this on website and or at time of booking!

Nice but unfinished

As a regular to ningbo I was excited to stay at this new hotel. It opened in sept 2013 so I felt confident the bugs would be worked out. However, the hotel is not finished and they advised the hotel is on hold for now. Also the beds are china style HARD! I hope they improve and this could be a great hotel

I stayed alone but next to my colleague’s room, at Classic Room which is spacious and comfortable. We had been served well throughout the arrival until departure. We took nice breakfast with plenty of choices every morning which environment is spacious and pleasant. The staffs are super helpful and friendly. Overall, we had very good experience in the hotel.

Experiencia

Bien ubicado, excelente desayuno y atencion. Rapidos en las necesidades solicitadas ytiene un servicio de envio a disposicion.

적극 추천 ^^

칭다오에 있는 Hyatte Regency Qingdao 호텔보다 좋았습니다.

服务好 位置不错 酒店设施高级 房间大

酒店在宁波高新区，交通方便，周边很安静，酒店门口就有个湖，适合早上散散步。 房间大设施不错，感谢升级成套房，洲际至悦会员还送了饮料券，前台服务很好 下次去宁波还会选择住这里，大气高级

很棒的酒店

很棒的酒店

豪華大氣, 但服務不佳...

很大且氣派的一間酒店, 但前台人員的素質與配置不如國內一家三星酒店, 辦理入住的人已大排長龍, 還是只有兩位人員辦理入住登記, 退房也一樣糟糕, 需要花近二十分鐘才能完成手續... 很誇張! 入住期間有在其中餐廳用餐招待客人, 服務與菜色是都還行, 但服務人員數量與經驗明顯不足... 感覺這酒店因為不在寧波市區, 也許生意沒那麼好, 所以人力上做了很大的精簡... 對於一間五星酒店, 我個人認為這是不合格的服務!

失落的洲際酒店

硬體設備優，食材不新鮮、尤其日本生泠食品！糟糕透頂！房間地毯，走廊異味。