A lovely oasis in the city. Very relaxing and friendly service.

They are amazing people, it’s a comfortable hotel so you will see the nice view for city, you can enjoy in a beautiful garden and pool also if you love mango this hotel will be a paradise for ever.

I had a great stay! The staff was very friendly and allowed me to keep a few beers cold in their fridge. The view of the entire city is amazing! The flocks of parrots were an added bonus. There are some good restaurants close by as well.

We’ll be back!

We had an amazing stay. Nazu house had amazing views. If you gave the property you feel like you are in a country farm that is full of mango trees. Turn around and you have a view of the entire city. The room was clean, had great AC, and a comfortable bed. Érica was great and even let us check in early. We will be back!

Wonderful service, very helpful staff. Rooms are a little funky, the grounds are gorgeous.

Great place with disappointing check out

Beautiful property, perfect to stay away from the hustle & bustle of the city. There was a wedding however I believe it is usually quieter. Everything was great apart from check out, when they asked me to pay eventhough I have paid online. Showing the email confirmation & bank statement wasnt enough, the owner kept saying that I have to pay.. such an embarrasing situation. First of all if they use various booking channels these should be set up properly, moreover they should be on the guests’ side instead of arguing. I still think its worth a visit, just be careful when it comes to payment. Hopefully their customer service will improve. Beautiful property, perfect to stay away from the hustle & bustle of the city. There was a wedding however I believe it is usually quieter. Everything was great apart from check out, when they asked me to pay eventhough I have paid online. Showing the email confirmation & bank statement wasnt enough, the owner kept saying that I have to pay.. such an embarrasing situation. First of all if they use various booking channels these should be set up properly, moreover they should be on the guests’ side instead of arguing. I still think its worth a visit, just be careful when it comes to payment. Hopefully their customer service will improve.

This property is absolutely sensational. It is away from the hustle and bustle of the city center. The food that they offer for breakfast and dinner is so delicious. If there was one thing that could be worked on is the wifi signal in the property but that is nothing major.

The personal service was very friendly and excellent and the breakfast and dinners were of a very high quality. I highly recommend this place. The only negative was finding this place for the first time, thereafter, this was not an issue. I saw it like a hidden treasure.

Loved this property because of bright rooms, staff, good food, big spaces around and feel at home. Breakfast, lunch and dinner all included. Only problem is UBer or other cab drivers have hard time locating this property because of wrong information in google. We figured it out with first ride and helped the cab drivers for all other rides. Overall a very good experience. This property is originally a house and later converted to a hotel, so it feels as if you are in a big roomy house. It has a small pool and a swing that my son enjoyed a lot. The property is almost on the top of the hill so you would love the view of the entire city, especially at night. We spent two peaceful nights here.

Fair

Nazu House is in a beautiful location away from the city centre. However i did not get what i had booked. - i booked (& paid for) a room with dinner but the restaurant was closed and they had no details of my dinner request - no fridge or mini bar in room - my room was separate to the main house with no curtain in the shower so could be seen by any one walking past - I was leaving early for the airport and the receptionist agreed to a take away breakfast but I didn't get this This was disappointing as Nazul house is a lovely place overall with great views. However it is quite pricey for Quito and I expected more

Everything about it was amazing! The property, the service, the view of the city, the FREE breakfast. I would highly recommend this hotel to anyone that wants to get away from the city and enjoy a quiet, relaxing place.

Got in very Iate

Was met and settled quickly. Lovely breakfast the next day. Hope to stay again

Nazu House

The place is great! Tranquil and simply beautiful. The staff are very friendly and attend well to their clients.

Nazu is a beautiful house located close to the trendy Urdesa area of Guayaquil with excellent restaurants and shopping. It is very quiet, set in lush vegetation and offers magnificent views of the city. The staff is very polite and always willing to assist with minor issues. Highly recommended.

Hard to believe you are in Guayaquil!

HARD TO FIND...But very lovely once you get there. Simple but healthy meals. Ask the price of the wine before you order. Overall... if you want to be "Far from the maddening crowd"..This is the place for you!

Beautiful place, nice people, but...

This is a beautiful place, secluded on a hillside and just as pretty as the pictures. It was much further from the airport than I expected, and it wasn't in a walkable area where I felt like I could easily get a meal or do any shopping without getting a taxi. It's more of a retreat than a city hotel. The staff were friendly, but didn't always give the service I needed. There was never anyone at the front desk, so if I needed anything I had to go look for the I had booked half-board with dinner and breakfast, but I was taken to my room without being given any information about the meals. I had to go looking for dinner, and then it was a surprise affair - I wasn't told what the menu was or asked anything about my preferences, food just appeared and I had to guess what I was eating. I asked for a taxi to the airport at 1, and was waiting in the lobby at that time but no taxi came. Again, I had to go looking for someone to help me get a taxi, and when it finally arrived it was nearly 30 minutes past the hour and i was stressing about getting to the airport on time. I hate leaving a mediocre review, I really liked the people here and I feel like they're trying, but right now it's really overpriced for the service they're able to provide.

A lovely oasis in Guayaquil

We arrived here directly from our long haul flight from the UK and the staff went out of their way to be helpful and welcoming. Very pleasant place to stay, with a great swimming pool and good value dinner offered. You really need to have an airport transfer arranged, because taxi drivers need your help to find it (and you can only do that after you’ve understood the ONLY way of approaching by road yourself....). Great view from the garden and patios over the city, and some great spacious and well-equipped rooms, but don’t go in expecting corporate standards of quality, there are idiosyncrasies.

A nice familiar feeling!

All was nice, my son and I stayed in two different rooms in two different nights, unfortunately just the last time we could not get the shower to warm up!

Great view and beautiful sourroundings

The hotel was clean and the staff was friendly. Breakfast was adequate. The owner went out of her way to help us get to town and recommended an excellent restaurant for typical food. The room we got was big with a sitting area and a large bathroom. Our cab driver had a tough time trying to find the entrance to the place. Better signage would have allow me to rate the hotel a 5 star. Over all, a good deal for the money.

Nice hotel on a hill top with beautiful view

Staff was attentive and helpful. The room was comfortable and breakfast in the morning was delicious and attractively served. The grounds are beautiful - a place of retreat. It is placed high on the hill above the noise of the city and is quiet and restful. I have stayed here twice and both times were a welcome interlude in my travels. I would recommend it to anyone needing a place of rest before going on their way.