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01 May 2025
Thursday
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02 May 2025
Friday
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2 Adults - 0 Child
1 room
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Hotel Description

With a stay at ibis Zurich City West in Zürich (Zürich Center), you'll be within a 5-minute drive of Letzigrund Stadium and Swiss National Museum. This hotel is 2.2 mi (3.5 km) from Bahnhofstrasse and 2.5 mi (4 km) from ETH Zurich. Make yourself at home in one of the 155 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as separate sitting areas and complimentary bottled water. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.

Hotel policies

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Gap period enforced between guest stays - 24 hours

Professional property host/manager

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Pets allowed

Pet max weight (per pet) in kg is 100

Pet max weight (per pet) in lb is 220

Only dogs and cats are allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: anytime
Minimum check-in age: 18
Check-out by: 11:00 AM

Cleaning and safety practices

  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property follows regional sanitization guidelines Clean & Safe (Switzerland)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Essential workers only - NO

Important information

Property Alerts

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • There is a maximum of one baby cot/crib per room.
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 9.50 for children
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

German

Portuguese

English

Italian

French

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Accessible facilities

Other

Elevator

Breakfast available (surcharge)

Laundry facilities

Garden

Safe-deposit box at front desk

Multilingual staff

Free newspapers in lobby

Picnic area

24-hour front desk

Business center

Express check-out

Express check-in

Snack bar/deli

Bicycle rentals on site

Self parking (surcharge)

Terrace

Electric car charging station

Water dispenser

Vegetable garden

Vending machine

Wheelchair accessible (may have limitations)

Wheelchair-accessible public washroom

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible on-site restaurant

Hotel reviews

8.0
Excellent808 Verified Reviews
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Cleanliness8.6/10
Service8.2/10
Comfort7.6/10
Condition8.0/10
location7.6/10
Neighborhood7.6/10
Amenities7.8/10
10/10
Exceptional
Saurabh, 15 Jan 2025
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Good hotel for night stays

Overall a simple no frill hotel well managed , good and clean rooms, breakfast buffet option and walking distance to public transport

8/10
Excellent
Sumeeta, 31 Dec 2024
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.

10/10
Exceptional
Oniel, 27 Dec 2024
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Limpio y buena localizacion

4/10
Poor
Sanket Jayprakash, 11 Dec 2024
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Bad experience

Checked in at 11pm after long workday. The plan was to sleep for 7 hours and the check out after breakfast for another long workday. The pillows provided are not standard and were uncomfortable. But the worst part why I have rated you poorly is at 5 am I woke up because of water leaking sound. My guess is someone in the room above me was having early morning shower but there is a loud water leaking sound in my room. This is unacceptable especially when I am paying 200 CHF for just 7 hours for good night sleep. Not coming back to ibis in zurich again.

8/10
Excellent
Sean, 30 Nov 2024
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Well worth the money, clean neat, central and good value.

8/10
Excellent
Sarah, 21 Nov 2024
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Nice stay, would consider again.

Breakfast was very nice, the knsite restaurant offered a delicious menu, we ate there one night. Location is good, right on Tram 4, easy to get into the Old City and to trains and bus terminals for transfers and excursions. It is a simple room, clean but a bit of toucb up paint would go a long way to make it seem cleaners/fresh.

8/10
Excellent
Vilma, 19 Nov 2024
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Location and service.

8/10
Excellent
Manoj Kumar, 07 Nov 2024
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Walking distance from Hardbrucke station….thsi property is a perfect fit for solo travellers and families as well…would definitely recommend this facility

6/10
Fair
BEYZA OZLEM, 28 Oct 2024
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Not bad

10/10
Exceptional
Sascha, 27 Oct 2024
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One Night in the way Home from italy to Germany. Comfortable

10/10
Exceptional
Dominique, 26 Oct 2024
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Staff were very nice and helpful. Our room & beds were comfortable. Would stay again.

8/10
Excellent
Iris, 23 Oct 2024
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Close to transport and has all amenities

8/10
Excellent
Colin, 20 Oct 2024
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Not central but walkable

This Ibis is beside a Novotel and behind an Ibis Budget. The lobbies, bars restaurants & breakfast rooms are accessible to all. The neighbourhood is somewhat interesting, safe and quiet. Staff at our hotel were friendly and capable. Breakfast was good enough to carry us through the day. Rooms understandably have no coffee or tea service but otherwise met Ibis standards. Clean linens every day. Lobby was large & stylish. We slept well and didn't mind the walk to town but the tram and shopping are both nearby.

10/10
Exceptional
Hussameddin, 05 Oct 2024
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Very nice place and very close by Tram to city centre.

6/10
Fair
AKRAM, 30 Sep 2024
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There’s no proper facility in the room, like no iron, no proper cabinet for clothing, no ice dispenser, same manu for every day breakfast. Room beds are very older style, in side room didn’t look good.

10/10
Exceptional
Raul, 16 Sep 2024
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Love this hotel..nothing to complain and everything to remark. Room, bathroom, Restaurant, Breakfast bar, all very good

8/10
Excellent
Dmitri, 14 Sep 2024
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I like the location of it, in front of the square with other restaurants. Can park for a few, which was totally worth it, can also use the pool for a small surcharge for the day (it's connected to Novotel hotel and it's for the Novotel pool access and gym access). Not a fan of the breakfast here. Fine hotel.

2/10
Poor
William, 14 Sep 2024
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customer facing staff poor

2/10
Poor
Reita, 14 Sep 2024
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Mediocre hotel.

Very poor caliber hotel. No amenties. . No restaurant. Location poor and no places to eat around. . Transportation is good and tram service is very close and convenient.

4/10
Poor
Ali, 05 Sep 2024
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Is okay

6/10
Fair
Carolina, 30 Aug 2024
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The housekeeping people is a disaster. And small and horrible towels. Poor breakfast!!! Juices are Water and the eggs are water too. People on front desk very nice and helpful. Good location.

8/10
Excellent
Amanda, 19 Aug 2024
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The property was nice, but the breakfast was excessively expensive for what it was.

10/10
Exceptional
Boris, 11 Aug 2024
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Conveniently located - tram #4 will take you to the old town and the rest of Zurich and nearby train station (10 min walk) has trains going to ZRH airport every 30 min - which was one of the reasons we picked it. Hotel had everything that we needed, nothing fancy, everything clean and functional. Checkin line was surprisingly slow but that's minor.

8/10
Excellent
George, 28 Jul 2024
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Travel w a small group, came one night early before rain tour.

10/10
Exceptional
Nicole, 10 Jul 2024
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Great, helpful staff. Quiet, close to event (Letzigrund).

6/10
Fair
Verified traveler, 10 Jul 2024
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Air conditioner was set to 18, but did not seem to cool the room.

6/10
Fair
Colin, 03 Jul 2024
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It is fine but a IBIS. You get what you pay for. Some nice touches like sharing dining room with Novotel in the same building.

10/10
Exceptional
Rogerio, 20 Jun 2024
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Good

8/10
Excellent
Dion, 17 Jun 2024
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Walking distance to train station, take 2 stations to international airport.

10/10
Exceptional
Stacy, 14 Jun 2024
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Front desk staff very helpful. Restaurant on site. Breakfast option available if desired. Nice rooms. Comfortable beds

6/10
Fair
Kamal, 08 Jun 2024
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Awful bathroom

6/10
Fair
nadarajapanicker rajendra, 31 May 2024
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booked standard double bed supplied twin bed

8/10
Excellent
Adela, 28 May 2024
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Las personas en la recepción son muy amables y asisten muy bien. Gracias!!!!

10/10
Exceptional
Vitor, 24 May 2024
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Confortavel, quartos limpos e boa localização.

8/10
Excellent
Kenneth, 02 May 2024
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Good solid room/service. Easy access to city

Clean room, nice people. Close to public transportation so very easy to get into town (about a mile walk as well). The one thing I missed was having coffee in my room. But overall I would stay here again.

10/10
Exceptional
Jennifer, 04 Mar 2024
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Everything was fine except for the shower handle, which didn't stay up. So I had to sit on shower floor to shower. There is no hair conditioner and the hair dryer is not very powerful. So not looking very good today as a result! Staff are excellent. Check-in was perfect and everyone else very helpful.

6/10
Fair
Daniel, 26 Dec 2023
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Average Ibis Hotel: Great Staff, Noisy Rooms

Rooms and hotel in keeping with other Ibis hotels so clean, tidy and to a reasonably modern standard. Breakfast buffet very good and restaurant staff very friendly, Only downside was noise, the hotel is not on a particularly busy road, however the rooms are not well insulated and have no carpet so all noise above, especially chair movement, was heard and noisy throughout evening and early morning, housekeeping also tried every door at 8am one morning letting each door slam shut after opening so was constant door banging that morning, one day power tools started up in a room nearby, could do with better sound insulation. No kettle/hot drink facilities in room, had to ask for boiling water at the bar so couldn’t have a tea or coffee in my room, understand this in the nearby Ibis Budget but not this hotel.

10/10
Exceptional
JASON, 11 Oct 2023
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Great hotel right on the beach and near lots of restaurant choices. The staff is very helpful and also prepares an excellent breakfast. Great value for the price and free parking is a bonus. The rooms are plenty big, quiet, and also love the closable exterior privacy shutters.

10/10
Exceptional
Helene, 22 Sep 2023
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Convenient location to transportation. Overall good upkeep of the hotel

10/10
Exceptional
Lea rosane, 18 Sep 2023
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Very good!

10/10
Exceptional
James, 07 Aug 2023
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Staff very helpful and room was good size for a family of 4.

6/10
Fair
maridel, 07 Aug 2023
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It’s a good place and safe.

8/10
Excellent
Faith, 23 Jul 2023
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Decent accommodation for its price

10/10
Exceptional
Hillary, 21 Jul 2023
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Charming hotel with welcoming staff and great breakfast!

8/10
Excellent
Chaim, 14 Jun 2023
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6/10
Fair
Durga, 13 Jun 2023
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Cost vs facilities - I will not recommend

10/10
Exceptional
Surekha, 31 May 2023
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Liked the hotel and staff. However to avoid getting a bunk bed for 3 adults and a small bathroom we had to book a room for sleeps 4 and get a better spacious room and bathroom. But your staff and compliment from the Hotel was very much appreciated. Thank you

8/10
Excellent
Verified traveler, 10 May 2023
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舒適。從酒店去機場走幾分鐘路搭地鐵很快到。只是去市中心要搭4號電車7、8個站到。電車班次還算密。酒店附近有超市,沒有什麼地方可以逛了。

8/10
Excellent
Kit Pik Debbie, 07 May 2023
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Small rooms, but location is good close to university and the city

10/10
Exceptional
Gaurang, 04 May 2023
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15 minutes walk to old town. Good food options around.

8/10
Excellent
Rawan, 30 Apr 2023
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Very friendly and helpful staff. I wish even the basic rooms were equipped with a mini fridge and safe! Otherwise, great stay! :)

10/10
Exceptional
John, 21 Apr 2023
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Perfect for a short stay and at a good price

4/10
Poor
??, 15 Apr 2023
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The property is not so clean,and the breakfast is just so so,if I go Zurich in the future,won’t choose it again.

10/10
Exceptional
Rongzhen, 10 Mar 2023
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Very nice place

10/10
Exceptional
Agnieszka, 08 Feb 2023
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Fantastic and friendly staff. Front desk- everything was super easy and quick. I am super deep sleeper soI was fine, but I have admit- the walls are rather thin and I could hear my neighbours. Hotel within easy walking distance from train/tram station.

8/10
Excellent
Santa, 20 Dec 2022
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Was good stay only no coffe tea in room wish I have coffee in bed.

10/10
Exceptional
Ian, 16 Dec 2022
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The staff are great. One of the young ladies at breakfast on Wednesday and Thursday was very welcoming, friendly and eager to help.

6/10
Fair
Debby, 11 Dec 2022
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Hotel condition wasn’t good. I think it’s not suitable for family. It’s probably okay for business trips.

10/10
Exceptional
Choon Hui, 04 Dec 2022
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Convenient and accessible with direct tram to city center. Very modern, clean design.

10/10
Exceptional
Mandy, 19 Nov 2022
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Nice clean hotel

10/10
Exceptional
Fuad, 18 Oct 2022
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Quite place and clean

6/10
Fair
Lydia, 21 Sep 2022
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Disappointing stay

Disappointed by the service, the lack of a kettle in the room and the very few staff. The location was great. It was good value.

4/10
Poor
Gudel, 05 Sep 2022
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When I checked in, for some reason they said my reservation was deleted in their system, they finally assigned me a room but no room service at all.

8/10
Excellent
Ali, 30 Aug 2022
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I think expensive

8/10
Excellent
Hendrian, 21 Aug 2022
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A/C not working properly.

Air Conditioning is not working properly.

8/10
Excellent
Desirae, 21 Aug 2022
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Hotel staff was super friendly and accommodating for morning coffee. Bedding was a bit uncomfortable and hot, but the room was decent enough. Not a bad stay.

10/10
Exceptional
Stephanie, 22 Jul 2022
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Hotel room was very spacious. Easy walk to tram station . It was a good location .

10/10
Exceptional
Seidy, 31 Dec 2021
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Una excelente estadía en Zurich

La habitación era amplia, limpia, con un pequeño y conveniente refrigerador. El staff fue muy amable y atento. El hotel está ubicado muy cerca del tram, supermercados y restaurantes.

6/10
Fair
Catalyst Teambuilding, 04 Oct 2021
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The twin rooms are extremely small for two adults to share. We waited for a while to get an invoice printed at the end of our stay and the we were told that they need to send to us by email. I had to call them 5 days later to get this invoice sent and I am still waiting on the reply and the invoice.

6/10
Fair
Catalyst Teambuilding, 04 Oct 2021
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Rooms too small. Industrial zone location

10/10
Exceptional
Verified traveler, 17 Feb 2020
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New, chic, contemporary, practical. Great breakfast buffet (not included).

10/10
Exceptional
Verified traveler, 04 Feb 2020
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Nice place to stay overall. Modern, simple and utilitarian design serves just fine if you are not planning to stay too much in the room. Bathroom it's very nice too.

10/10
Exceptional
Verified traveler, 29 Dec 2019
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Excellent service

The staff at the bar was exemplary. He helped me with my old parent's food preparation. I really appreciate his help. Room was great, only minor improvements like damaged shower door (can't close the door tightly, results in shower leaks) & the heater fan is abit too noisy even at the speed of 1.

6/10
Fair
Dominic, 27 Dec 2019
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Great Overnight Stay

Great, affordable hotel for a night. Entrance is confusing as it shares with another ibis.

6/10
Fair
Bonnie, 10 Dec 2019
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No kettle/coffee machine in the room.Upstairs is very nosiy.

8/10
Excellent
Verified traveler, 22 Nov 2019
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3 min walk from the nearest tram station, just next to Novotel and Ibis Budget. Nothing much nearby, 2 small supermarkets in walking distance.

6/10
Fair
Verified traveler, 13 Nov 2019
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re-no-warning-vations during my stay

Everything was great except for my key not working on the last two days and not getting fixed. The last morning, I was looking forward to sleeping in since I didn’t have to check out until noon. There were renovations happening directly upstairs and I was woken up to the sound of hammers and drills at 8 am. I called the reception and all they said was that it was unfortunate, but the work needed to be completed. i would have appreciated a warning but there was no signage anywhere notifying any guests of this planned construction. It did stop for about half an hour but then it was on full blast.

10/10
Exceptional
Verified traveler, 12 Nov 2019
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The property is about 10min tram ride from Zurich HB. From the train station, the tram stop number 4 is just outside. There are ticket machines in the platform too. From the stop, hotel is just 2 blocks away. Check in is very easy. Gilbert on the front desk was very helpful. He pointed to us that theres 2 grocery store just across the park, in an old industrial space. They let us borrowed water kettle and some mugs. They also let us use the microwave in the dining hall. Front desk staff, everyone were friendly and very helpful. One lady helped me print out some train tickets. The room have enough space for 2 carry on luggages and 1 large one. There is a small seating area, and a long desk. Bathroom is ok space. The shower door is leaking that's why the bathroom floor gets a little flooded. But other than that, everything was great.

4/10
Poor
Jeffrey, 03 Nov 2019
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Renovations underway

Beware. Drilling and banging all day ruined an otherwise pleasant stay. They give no warning at the hotel or on Hotels.com so be sure to ask!

10/10
Exceptional
Tiffany, 03 Nov 2019
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Beautiful and we'll located, my only issue was that there was not an outlet close to a mirror

6/10
Fair
Verified traveler, 29 Oct 2019
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convenient location near transportation and highway. In a lively neighborood, closed to bars, clubs and restaurants. we could clearly hear noisy guests coming back from party at 5/6 am, they were still continuing to party in their rooms.

8/10
Excellent
Verified traveler, 07 Oct 2019
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Quite area but close enough and accessible to the busy business areas of the city.

10/10
Exceptional
Verified traveler, 15 Sep 2019
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Good hotel very well located, few steps from main station

8/10
Excellent
Verified traveler, 17 Aug 2019
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Clean, quiet, polite staff. Buffet breakfast too expensive for us at 16 euros pp.

10/10
Exceptional
Derek, 02 Jul 2019
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Good for Zürich

I have no hesitation in recommending this hotel. The breakfast is excellent and the rooms are very comfortable.

8/10
Excellent
Yen, 27 Jun 2019
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situated in not so busy streets, a peaceful place

10/10
Exceptional
Aseel, 22 Jun 2019
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This is a 2 star hotel and operates as a budget hotel, so people need to review it as such. The location was perfect for me as I was there for a week residency at technopark which is literally in front of the hotel. The check-in and check-out were easy, the room was clean and enough space for me, the bathroom was spacious, the Wifi was fast and there were some English channels on TV. No room service but the hotel has its own restaurant with limited menu and opening hours everyday however you are allowed to order delivery from local restaurants, and hotel is next to several restaurants and there is a Coop in front of it in a small sort of mall. Its a 9 minute walk from Hardbucke station which is convenient if you are coming or going to the airport. So, for the price they are charging its quite a good bargain in Zurich. If you want something else, book another hotel; simple.

8/10
Excellent
Kelvin, 22 Jun 2019
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Good location

Conveniently located, fast check-in and out, friendly and helpful staff, but a bit overpriced for what it is.

10/10
Exceptional
Gloria, 20 May 2019
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Clean and convenient

Convenient Location, only few stops train ride from Zurich HB. Rooms are basic but this is what is expected when you book IBIS.

8/10
Excellent
Gloria, 18 May 2019
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Convenient and clean

Very basic and clean rooms. But shower glass door leaks

8/10
Excellent
Verified traveler, 13 May 2019
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under specced for an Ibis compared to other parts of the world, looking a bit dated too, perhaps time for a re-fresh? The location can't be knocked, 10 mins by tram to the centre of Zurich.

10/10
Exceptional
Verified traveler, 06 May 2019
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Great hotel clean and very friendly stuff totally suggest it

8/10
Excellent
Sue, 04 May 2019
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Hotel and staffs are ok. Location is a little far from the city centre. Breakfast was quite disappointing for the price charged. The family room is spacious.

8/10
Excellent
Verified traveler, 04 May 2019
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Great location. Staff are excellent. No additional amenities at all.

8/10
Excellent
Verified traveler, 16 Mar 2019
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Fairly new hotel in old factory area which is being regenerated. Trendy shops bars nearby. About 30 minutes walk from central station. Tram stop nearby. Room reasonable size for ibis. Staff WiFi fine. Breakfast okay.

8/10
Excellent
Maz, 08 Mar 2019
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Hotel was really nice, only thing was the restaurant was closed on a Saturday and Sunday

10/10
Exceptional
Verified traveler, 04 Feb 2019
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My stay in Zurich was very short but the staff at Ibis have really left a mark! They were so helpful and just so welcoming. They went out of their way to help with any enquiries. The room was very spacious and kept in high standard. The beds are the most comfortable I have ever come across. I will definitely book with them again when back in Zurich.

8/10
Excellent
Fairuz, 16 Dec 2018
hotel-logo-v2.pngTraveller

A pleasant and basic room for our needs

Our stay at the Ibis Zurich City West was pleasant and was suitable for all of our needs. It was very close to public transportation and took about 15 minutes to get to the city center by tram. There are also a few supermarkets nearby which was very helpful for our stay. Overall we enjoyed our stay at the Ibis and in Zurich.

8/10
Excellent
Verified traveler, 27 Nov 2018
hotel-logo-v2.pngTraveller

Very nice modern hotel. Tram stop 2 minutes away. Ideal location for our trip. Lovely helpful staff.

10/10
Exceptional
Grace, 22 Oct 2018
hotel-logo-v2.pngTraveller

Room is big. And it is only a train station away from Zurich HB.

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