The service is amazing, all the staffs are friendly, helpful. The room is very spacious, clean. Definitely recommend to stay here

Beautiful hotel with accommodative staff

Beautiful and pleasant hotel. Staff is friendly, helpful and accommodative. In-room dining was also a good experience, with tasty and affordable food. Only the aircond circulation was a bit warm and insufficient to be felt from on the bed. And shower cubicle smelled a bit odd but bearable.

Good location. Room is a little worn out. Part of the paints is peeling. Shower temperature difficult to control.

The best

I love staying here.. wish I could stay longer . The service was prompt. friendly staff. Excellent breakfast.. overall I'm impressed Thanks to Jeje, Lefe one more lady for their excellent service during my Spa!!! I could not ask for more.. thank you for making my day here.

Lovely hotel in Bandung city centre

Great hotel in the city centre, good view of Gedung Sate from our room. Comfortable bed and helpful staff members. Very good value for money, would highly recommend

Great value for money, clean and modern hotel. Rooms are comfortable. Provides access to the nice facilities at the Pullman.

Excellent customer service! All staff in general, and shout out especially to Rizki at the reception desk who assigned us room with wonderful view, and Aulia at the breakfast room who went extra mile to respond to our feedback on salty food and spoiled fruit, and talked to the chef. The day after these things improved. Wonderful!

Hotel need to provide a better and more clothes hanging cabinet

Very friendly staff!

Nice and quiet….. easy to deal with security all around the place. Easy to commute around town Great service

breakfast and service was very good hotel is very clean

Pleasing stay with family

We had connecting rooms so we can stay together with kids in next room. It's a pleasing stay.

Excellent Hotel

Excellent hotel, quality service, modern, strategically located, best value price.

Value for money Access to lobby and hotel are a bit tricky Need more varieties for breakfast

Good for a short business stay but terrible decor

The hotel has very strange interior decor, including a strange stuffed animal sitting on top of a bean bag in the room. The room was generally very clean, however the tile floor in the bathroom was recessed and it was clear this had not been scrubbed or mopped in some time, which was very disappointing. Additionally, there were not enough elevators for the large number of people staying in the hotel, which meant you need to wait for up to 5 minutes to go down to breakfast or leave. The front desk was only manned by one person when I left and I was in a hurry to reach my train back to Jakarta, but the person remained on the phone for ages before acknowledging me. A second staff member would have really helped in this situation (especially since the breakfast appeared to have more staff than was needed). Regarding the breakfast you had to wait for a staff member to approach you in order to get a coffee. This meant that on the second day I went without. Finally the complex where the hotel is located shares a building with the next door Pullman Hotel and a convention centre. The layout of the building is so overly complex and labyrinthine that it took me 20 minutes to find the pedestrian exit to the street my first night at the hotel, and I got lost inside the building multiple times trying to find one spot or another.

great to stay, poor on dining

great location, nice view (if you choose the 'city view' room). no a la carte menu or room service though as they only serve buffet breakfast, which is not really a buffet due to the health protocol implementation. for the price, the buffet breakfast is disappointing in terms of variety and quantity... yes this is the only buffet breakfast where you only get a certain allocation of each dish. The rest are fine, the staff are courteous and helpful, everything works in the room. will return.

A Lovable and Clean Hotel

I check-in with my wife and daughter for 1 night, and as the hotel is still new, so everything was as i expected. The room was clean, colorful and the bed was so cozy. There is also a couch to relax your body. The bathroom and amenities was also enjoyable. Don't forget th great wifi 👍. You can also enjoy walking round to the next door hotel, The Pullman Grand Central.

It is a standard Ibis Hotel

It's Ibis Hotel as you all know.. so dont expect too much..

new hotel

Excellent stay with very good price

The staffs were very helpful and accommodative. They were able to find connecting rooms for my family which was much appreciated. Breakfast was good, rooms were clean and rooms are spacious.