ibis Hong Kong Central And Sheung Wan

8.4

Excellent

1489 Guest reviews

8.4

Excellent

1489 Verified Reviews

Read all reviews

Cleanliness8.2/10

Service8.6/10

Comfort8.2/10

Condition8.0/10

Amenities7.8/10

Great staff, awkward to get to from MRT, good.

2 nights, nit easy to get to from Metro, great views, room OK yet dated, very good staff reception. Breakfast is ok. Just difficult location yet 4 star rating. Staff excellent.

Have stayed here before it's conveniently placed for getting around Hong Kong

Nope. Bed terrible

Terrible bed. Had to have one bad night before got a topper. That only made it bearable as would not let me cancel following nights Front desk good or bad depending who you got. Tired building and very tired interior Shower was good

I paid for the sea view room but the view was obstructed by a number of other buildings. Some higher floors or other side may be better but not the one I was allocated. In the morning, lifts are always full.

Overall it is a good hotel!

Quick and professional services provided.., great location

Clean

My husband and I stayed here for a few nights. Accommodation was clean and convenient distance to metro Sheung wan, Hong kong - macau ferry terminal and trams.

Convenient location but very minimal comfort and a lot of waiting for the lifts

nice place good housekeeping wonderful area for walking dining etc. small rooms but u knew that . had harbor vie and the was great. Overall very good stay

The room is good and clean. Location is convenient. Public transport is easy to get. Staff are very helpful and good 👍.

Easy and smooth check in. Staff were friendly and helped us out with a later check out, we just paid half of a daily charge (considering we checked out at 6 pm). The bed and pillows were a bit stiff to our liking but again staff did everything to organise a topper and exchange pillows.

Only one water dispenser location, near MTRs and eateries

I enjoyed the lively neighbourhoods around. Close to transportation options. Staff was friendly and the room was fairly clean. The breakfast (included in my booking) was also ok.

Walkable

The views of the rice fields are spectacular, 20 minutes walk to the old town gives you a jaw dropping experience of sounds, colour, Vietnamese culture at its finest

Not the cleanest or in the best shape but acceptable.

Friendly and helpful staff

Super helpful staff allowing a rather early check in after a long flight! Great location for MTR

The bed is uncomfortable and no toppers were available.

The property is quite convenient within walking distance to the MTR and the airport bus. However, the room is showing its age. I must say despite the VIP status, the room is quite basic, though expected from IBIS. The shower drainage really needed work though as mine got flooded one day.

Centrally located. Modern and cozy

In the hall way the carpet are hard for luggages to roll about

Property was as expected.

Standard HK hotel, overpriced and small

Excellent location in Sheung Wan, however the cleanliness was lacking. Staff were not overly friendly. Small room and overpriced, however this is standard for Hong Kong.

Very central to trams shops and restaurants. Room was on 16th floor. Room had a city view. We asked for a topper for the mattress and our sleep then improved. Jug in room so a bonus. Great price for the week.

Literally you can’t go wrong with this spot!

It was absolutely amazing! I really enjoyed it! Wil definitely book again!

Mediocre

We were a little disappointed to find our ‘harbor view ‘ room only involved looking down thru many buildings and seeingwatee’ which technically was the harbor ha nye celebrations and fireworks had us seeing a full glow from miles away

Awesome nothing to complain about

Good location but upgrade wasn’t provided as vip member. A little disappointed in that regard

Helpful, efficient front desk staff. Easy, convenient location. Enjoyed it here!

Staff is very nice, borrowed me an umbrella, only one thing please use trash bags for your trash cans in the room

The location is in the old town, beautiful with a mix of old and modern lifestyles.

Don’t like red windows room

Great

The hotel needs an upgrade and some better cleaners. Room was dirty and dusty. Bathroom paint is falling off walls in several places. There was mold on shower doors and wasn't the cleanest place to stay.

A bit past the ‘use by date’ needs a refurbishment but clean and quiet and convenient location.

Clean & convenient

Check in was efficient and friendly. Room was very clean and a good size especially for Hong Kong. Sheung Wan is a great area for convenience, price and local flavor.

Taxi fare from airport around hk$370. City bus around hk$ 50 per head and have to walk 9 min to hotel at bus stop. MTR is hk$ 100 per person. the location of hotel is 10 to 20min walkable distance to see all old hongkong. There are streets and building same as 50 years ago.

Would like to stay again. Thank you

The only reason to book a room is a location. Bad staff, micro rooms, no upgrade for platinum tier

I sleept on the 21st floor with an amazing harbour view. All staff were good and the breakfast was great. Thanks everybody.

Great value and location

Great value and location.

Very clean rooms! Convenient to airport Bus A21. All around a great stay!

So great service

Ibis Hong Kong Central

The location was pretty good. I chose someplace close to our tour starting point and the bus stops. The refrigerator and the hot pot in our room did not work. I forgot to tell the front desk about them since we didn’t really need to use them. I wanted to use the hot pot late one night, but never got to.

Good

We stayed 7 nights, it was a pleasant experience.

Convenience

Great location, OK hotel.

Great location, close to restaurants and Macao ferries. Splendid window views.Very good WiFi (business trip hence important). Tiny room though with an excuse of a desk.

Nice view of harbour.

I wasn't feeling well on the day of our checkout and the hotel gladly extended us by another hour which I really appreciated!

Convenient location

Got corner room & it was the best !

Convenient location, great harbour view.

Excellent location, convenient for tram, MTR and airport bus.Very good value for money in comparison with many other hotels in HK. Acceptable harbour view, although my room's was partially blocked by two buildings. I could see over to Kowloon, but I had to lean on the desk and crane my neck over to the right. I paid at desk for breakfast on two mornings. Good value at offer price HKD99, although some items had run out on my first morning. Two free drinks at bar through Expecia Rewards. Room cleaned each morning.Would recommend. Much like an Ibis anywhere else in the world!

The location is great, A11 bus to the airport is 3 mins walk, close to the ferry to Mauca or star ferry. Harbour view room is very nice. Staff is helpful.

Great location and excellent staff!

Super attentive staff and very central location. Highly recommend.

The location is great if you want to explore the old Sheungwan neighborhood in HK. I was there for a meeting ay HK University and it was a pleasant walk up the hill. However, it's not right next to MTR stations so you have to walk 10-15 minutes from either Sheugwan station or SaiYing Pun Station.

Price

Poor wifi spees in the room. Hard mattress even with hotel provided topper. Room's window faces directly into the lobby offering no privacy, meaning the curtain needs to be drawn at all time.

In a great location, transport stops near hotel, walkable to shopping and resturants. There is a laundry cafe just around the corner. The staff were all really friendly and helpful. It would have been nice to have shampoo and conditioer provided and not just an all in one body wash.

Give it a miss

Most uncomfortable bed I've ever slept on, super hard, could barely sleep the first night and had sore neck and back the following day that I needed to take pain killers for. Second day I asked for a mattress topper which did improve things slightly. My friend had even worse time in his room, with springs poking through and wonky mattress causing him to nearly to fall out of bed trying to find a comfy spot, he already had requested the topper from day one and ended up needing more, they sent him blankets to make up the bed himself. They should've swapped him rooms coz that sounded more than just a hard mattress. He nearly checked out in middle of the night to go to another hotel. And OMG the lifts..... they took FOREVER, like over 10 minutes at seemingly random off peak times. Only some lifts go directly to ground floor, they're super slow and uncoordinated, by pass floors in front of your eyes and just a super frustrating and confusing experience. Breakfast included, only bothered one day coz it was below average. Location was good, close to 7/11 and MRT. Starbucks, Chinese restaurant and another eatery with western menu all in same complex was convenient, as was the taxi/uber drop off/pick up zone out the front

Great house keeping services and hotel provides water fountain which is eco friendly.

Small rooms,hard mattresses,feels like sleeping on the floor.

Good value for the money, and love the harbor view

Amazing!! The staffs are great, a little language barrier but they do whatever they can to accommodate our needs, hence made our 1 month stay an absolute amazing experience. It is located in the heart of the city, convenient!

Convenient and easy transportation

Great housekeeping staff, nice and friendly. I stayed 3 times last two years for over a week reach time and never have a chance for the free upgrade... Always busy and not available.

The hotel is old but room is clean & well kept. The only issue is its very poor wifi connection and it is impossible to do any work if you have to work during your stay.

It's nice for the staff to upgrade us from city view to sea view. The room has her age shown and she had been through alot. Sound proof can be better, bathroom amenities can be upgraded to bidet spray if management want to save the environment. Nice to equip smart tv with network. Overall experience quite okay and we managed to catch our sleep.

convenience location. Close to macau Ferry. Easy access from West Tunnel

Good location but hotel can be better maintained.

Hotel offered a great view. I think that is the plus point and by HK standard, the room is a good size. And location is convenient. However not the best kept hotel. Room was cleaned everyday, but housekeeping forgot to throw rubbish one day and had to be reminded. Left cups unwashed too and claimed that they do not wash the cups if not left in the sink as some guests do not like their cups to be washed. Err.. a rather unacceptable excuse.

Convenient location, good Service. Will stay for another visit.

This hotel’s location is good with that price. The room is clean, and the staff are friendly and helpful.

Location was good, close to tram stop, bus stop(depending where you want to go), and MTR station. Some basic supply was not available, giving the reason of "government restriction" because of "environmental concern", such as hair conditioner, laundry bag. House keeping was basic, beddings were not "straightened", tea cups were not changed everyday.

Excellent location

Thank you for stay. Fantastic and affordable hotel.

Good value

So close to a lot of things. So convenient and nice. Will stay again.

Everything was quite good, the bathroom could be a bit cleaner. Thank you

Aside from not having enough items like toiletries, the experience is great!

The bed was awful and uncomfortable. Even after the mattress topper was applied, it didn’t seem to change much. The staff was amazing though, great people and very helpful

Refrigerator issue in the room

I stayed in Ibis since July 2023m this is our 4th times stayed with Ibis Sheung Wan. I was not happy with the refrigerator in my room. I complaint many times, finally the hotel exchanges a working one for this stay after checked in after 3 days. Reception department told us this situation was reflected but this was out of their control with the upper management's decision. New refrigerators are order but on definite date of delivery for the new fridge.

Great

Everything

Toilet, washroom was quite dirty with stains on the bottom of wall and shower area. It was quite disgusting and gross.

Convenient and quiet

Convenient and clean

The room had a terrible orange tint on the window that made it be fully orange when day light came through. Overall a very basic and dated room. Minifridge did make noise but cooled nothing. Good locatiob but not recomendable at all.

The hotel is nice and the location is convenient. Public transportation are everywhere near the area.

Good location. Good staff.

Friendly staff. Some street bus and tram traffic noisy. A long waiting elevator going up or down.

Very safe and convenient location. Good customer service. Reasonable price.

Hotel review

Very comfortable

Good location for transport links to all Hong Kong has to offer. A11 bus to airport 50m, trams to Causeway Bay 50m, MTR Sheung Wan 0.5km, Macau Ferry 200m or so. Good clean basic room in a safe area.

shower area was very small

Very accessible to public transport and friendly staff

The best location for the trip in Hong Kong. Any transportation such as subway, airport bus, Macau ferry are very easily accessible.

Location is so convenient.