ibis Apartado
9.0

Wonderful

100 Guest reviews

9.0
Wonderful
100 Verified Reviews
Read all reviews
Cleanliness9.4/10
Service9.0/10
Comfort9.0/10
Condition9.2/10
Neighborhood9.0/10
Amenities9.0/10

Carrera 100 88 21, Apartadó, Colombia. See map

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Entertainment
Non-smoking
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Hotel Description

With a stay at ibis Apartado in Apartadó, you'll be within a 15-minute walk of Nuestro Uraba Shopping Center and Plaza del Rio Shopping Center. This hotel is 0.7 mi (1.2 km) from University of Antioquia Apartadó and 0.9 mi (1.4 km) from Regional Hospital of Uraba. Make yourself at home in one of the 105 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a 24-hour business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Hotel policies

No rollaway/extra beds available

No cribs (infant beds) available

LGBTQ friendly

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 15

Pet max weight (per pet) in lb is 33

Only dogs and cats are allowed

Maximum number of pets per room 1

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets cannot be left unattended

Check-in from: 3:00 PM
Check-in by: Anytime
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know
  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property uses solar energy
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately COP 35000 for adults and COP 32400 for children
  • Pet fee: COP 70000 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Bar/Lounge

Airport transfers

Dining services

Concierge

Laundry

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

Airport transportation (surcharge)

Coffee/tea in common areas

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Garden

Safe-deposit box at front desk

Free newspapers in lobby

24-hour front desk

Business center

Express check-out

Meeting rooms

Express check-in

Number of restaurants - 1

24-hour business center

Snack bar/deli

Free self parking

Computer station

Number of bars/lounges - 1

Terrace

Water dispenser

Vegetable garden

Banquet hall

Vending machine

Outdoor furniture

Wheelchair accessible (may have limitations)

Hotel reviews

9.0
Wonderful100 Verified Reviews
warning-sign.svg
Cleanliness9.4/10
Service9.0/10
Comfort9.0/10
Condition9.2/10
Neighborhood9.0/10
Amenities9.0/10
8/10
Excellent
Alan, 09 Apr 2025
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Ok

Typical ibis good for night stop. Helpful staff and good parking. Restaurant offered limited food options and the food wasn’t that great. Overall happy with what we paid.

10/10
Exceptional
MANUEL, 28 Apr 2024
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IMO, the best place to stay in Apartado

10/10
Exceptional
Sucre, 28 Sep 2023
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Is in a safe location, convenient for dinning and shopping.

10/10
Exceptional
Fernan, 07 Mar 2023
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Good clean friendly staff , close to shopping mall and to centers of commerce

8/10
Excellent
Francisco, 10 Nov 2021
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Todo esta bien un poco pequeñas las camas peto todo bien

10/10
Exceptional
Verified traveler, 07 Jul 2021
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Good hotel

10/10
Exceptional
XIMENA, 17 May 2021
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Regresar sin duda.

El hotel es realmente bueno, la gente muy amable, solicité un favor en recepción ya que regreso en 15 días y necesitaba dejar en depósito unas cosas, fueron muy atentos y mi necesidad resuelta. Volveré sin duda siempre a este hotel.

10/10
Exceptional
Greg T, 24 Apr 2021
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The rooms are small but comfortable. Staff were helpful

8/10
Excellent
JUAN, 24 Nov 2020
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Probably the best option in Apartado

Hotel overall was pretty good, good size room for an Ibis, friendly staff. The only negative comment, and I know it is because of the Covid situation, the line for breakfast is really slow they should have more people in the restaurant, one day it took about 25 min in line to get my buffet breakfast. I called the reception to let them know my desk light was not working, they did nothing to fix it.

10/10
Exceptional
Sergio, 04 Feb 2020
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Calmed, nice location, good place to stay and have a good night sleep

8/10
Excellent
Mario, 26 Jan 2020
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Good price hotel, with great breakfast

Hotel is nice and clean, beds are to hard in my opinion. The restaurant food is good, but they take for ever to serve. Great breakfast, very goog wifi.

10/10
Exceptional
Melisa, 22 Sep 2019
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Agradable y cómodo

6/10
Fair
Verified traveler, 18 Feb 2019
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The hotel is like every Ibis around the world. However I found beds a bit bigger. The only disappointing moment was with the girl at the reception counter, she was not helpful at all. She told me that without my passport I cant stay at the hotel. Ive always shown my ID from my country (accepted in the Andean Community). After 20 minutes, when I was about to leave the hotel, the manager came and solved the issue immediately.

8/10
Excellent
Mario, 12 Oct 2018
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The new hotel in Apartado!!! nice but hard beds.

Very nice Hotel, the equipment is very nice and new, my only complain is how hard the beds are!!! to be honest who ever chose those mattress must sleep in a bed of rocks!! I liked the breakfast, very good and tasty!!

8/10
Excellent
ALEJANDRO, 21 Apr 2025
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Faltó una neverita

La habitación muy limpia y cómoda, pero nos hizo falta una nevera pequeña para enfriar las bebidas ya que en esa ciudad hace mucho calor y es indispensable tener hidratación fría.

10/10
Exceptional
Luis Fernando, 30 Mar 2025
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Buen servicio

10/10
Exceptional
Daniela, 29 Dec 2024
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Muy buena limpieza

6/10
Fair
Catalina, 10 Dec 2024
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El desactivo es muy básico

10/10
Exceptional
JUAN CARLOS, 12 Nov 2024
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Super

10/10
Exceptional
JUAN CARLOS, 08 Nov 2024
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Super cómodo

8/10
Excellent
Jose Leon, 02 Nov 2024
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Buena Opcion

Excelente opción por la relación calidad precio

10/10
Exceptional
JOSEVALDO, 25 Jan 2024
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JOIA!!

JOIA!!

10/10
Exceptional
DIANA, 18 Nov 2023
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Recomendado. Buen descanso

8/10
Excellent
JORGE, 21 Sep 2023
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UBICACION

Buena ubicacion, buena atencion

10/10
Exceptional
Ximena, 14 Aug 2023
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Perfecto en la zona.

Excelente hotel de negocios, buen desayuno.

10/10
Exceptional
Erika, 11 Sep 2022
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Excelente

8/10
Excellent
Juan Camilo, 01 Feb 2022
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Esta bien ubicado el hotel pero no es comoda la habitación.

10/10
Exceptional
Luz mary betancourt, 21 Sep 2021
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Excelente todo

8/10
Excellent
JUAN Sebastián, 29 Jul 2021
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El restaurante puede mejorar

10/10
Exceptional
ALDO HERLEY, 01 Apr 2021
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Buen servicio

Buen servicio y atención

8/10
Excellent
Alexi, 11 Mar 2021
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Correct

Hôtel correct, bien situé en entrée de ville à côté du terminal de transport. Petit déjeuner type buffet convenable. A regretter le manque de service dans la chambre pour un Ibis.

10/10
Exceptional
ALDO HERLEY, 15 Jan 2021
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Excelente hotel

Considero que es el mejor hotel de Apartado en este momento.

10/10
Exceptional
Marina, 07 Nov 2020
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Excelente. Bioseguro.

10/10
Exceptional
Fernan, 23 Aug 2020
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Nice and clean Fiendly Staff on check in Excellent Cleaning Protocol

8/10
Excellent
Verified traveler, 19 Mar 2020
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Regular atención

La experiencia en los espacios fue buena, pero la atención no.

10/10
Exceptional
Verified traveler, 08 Mar 2020
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Excelente servicio y comodidad, lugar espectacular y a buen precio.

10/10
Exceptional
Robert, 03 Feb 2020
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Buen viaje

Muy bien y muy limpia. Empleados fueron muy agradable

10/10
Exceptional
Santiago, 29 Sep 2019
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Excelente hotel pero con problemas de servicio

Todo estuvo muy bien excepto el desayuno porque eran las 7:15am y no había nadie atendiendo. Se había acabado el Café y algunos de los alimentos no parecían frescos.

10/10
Exceptional
NATALIA, 15 Sep 2019
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Excelente

Excelente

6/10
Fair
Álvaro, 05 Jul 2019
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¡Tuvimos que acostarnos con hambre!

Lo más deplorable fue llegar a las 10 de la noche con hambre y encontrar el restaurante cerrado y que en el bar 24 horas sólo hubiera lasañas Sofía de Zenú. Sugirieron un lugar para domicilios y lo más rápido que podían llegar era una hora. En conclusión, tuvimos que acostarnos con hambre

10/10
Exceptional
Laura, 13 Feb 2019
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Las instalaciones impecables y el servicio perfecto, la comida deliciosa.

2/10
Poor
urley, 07 Nov 2018
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reclame porque había un perro en el restaurante a lo que la subgerente me dice además de muy despotamente que en ese hotel los perros podrían estar en cualquier sitio, pregunté porque no se nos informaba para no ir y me dijo que estaba en la página lo cual no es verdad. conclusión: no volveré ni lo recomendaré

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