You need to know

• Contactless check-in and contactless check-out are available.

Special Instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Instructions

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Safety features at this property include a smoke detector and a security system
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Minimal age

18

Optional fees

• Airport shuttle fee: IDR 130000 per vehicle (one way)
• Rollaway bed fee: IDR 600000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Malay

English

Chinese (Mandarin)

Indonesian