Everything was excellent

Great view, great options all around, amenities, design of the room, staff was pleasant and helpful! Definitely want to pick this place again!

Always recommend this place.staff is amazing very,clean,excellent location.

I always stay here when I go to see TSO in Columbus. It is very convenient to the arena and the nicest place to stay. The staff are very friendly and helpful, which is a bonus when I travel alone. I recommend this hotel as the best place I have had the pleasure to stay in.

Good

Very nice property. Close to everything. Super friendly staff.

The staff was great, rooms were nothing special but clean. The parking garage is about a 1/3 mile away and through a maze of sky bridges. At night, it’s sketchy with no visible security. The hallways and sky bridges stink and there was feces in one. There is another hotel that shared the garage access, I’d steer clear of that one too. The garage is complicated to get to. Several guests took wrong turns and wound up on the street with no idea how to get to their vehicle.

Overnight stay

Overall very good experience.

Great access to convention center

I loved how the hotel had a connection to the convention center and we did not have to walk outside in the rain and cold. Bar was excellent and the room was nice.

Quiet hotel, bed was a little too soft but room overall was nice.

It was perfect for my girls and I for their cheer competition!’

Room is large. Shower is hot water. So clean. No wait for elevators. Restaurant was great food and very reasonable prices.

Excellent Hotel

Hotel was great and very close to Convention

.

Location

Nice hotel & employees

Everything was very good.

Good location and kept in good condition despite its agt

Loved our stay! We always stay here when we visit Columbus! The restaurant had excellent breakfast and the staff was so kind. Centrally located. It’s perfect!

The front desk is phenomenal. They represent a gold standard in customer service. The folks who work in the Market Cafe are also terrific, very professional and the buffet was great, along with the service. It's very hard to get a taxi here, however and that's problematic.

Rooms is very clean updated valet service restaurant services check in was super easy staff is friendly and easy to work with

We loved our room! It was located at the end of a hallway and was uniquely shaped with lots of windows that had incredible views. The room was clean and quiet, the bed was comfortable and the bathroom had plenty of towels and hot water. What more do you need?

Great place

Check-in & out was a breeze. The room was was spotless. Great breakfast buffet.

The room was very clean and had all the amenities we needed. The bathroom is really nice but the shower pressure isn't great. Beds are comfortable and the view is great!

Easy access to the arena. Parking is a bit of a hike but staff was very pleasant and helpful.

Great check in and close proximity to the arena

Everything was very nice, the staff made a mistake and charged two different cards of mine for the stay and it really put a strain on my finances for the night, after mistake was made the staff was very helpful but unfortunately there wasn’t much they can do at the moment but I will come back

Clean, and friendly staff

no breakfast or parking included; weekend we were there increadibly packed given some conference, elevator wait time cc 10 min.....ridiculous. Woun't be staying as there are better choices near OSU

Spacious clean updated room

Room was very nice & updated. Nice location as well.

The Hyatt Regency is a nice hotel in what appears to be a safe neighborhood. We did not worry about walking around the hotel and to the arena. The walk to the parking lot is long and could be cumbersome for someone with lung problems or walking issues.

Honestly, this was the BEST stay I have had a hotel in many years. I was in town for 3-days at a conference. Every single staff member were amazing

Very close to arena.

Great property, great location

Excellent, clean and comfortable room. Location to Nationwide Arena within 2 blocks. We chose this property for a concert at the arena. Close enough for me to walk being just 6 weeks post op for total knee replacement. Also 1st time I've ever used valet parking. Would stay again.

I’m definitely looking forward to next year to come back because it’s a perfect place to stay to watch a football game and get to the stadium at a walking distance

Check in took a long time. Only one person doing it. Everything else was good.

My room had a refrigerator but no microwave. Other than that it was fantastic!

Nice quiet all the worker's was great

Would stay there again

I loved the gym. I didn't like there was not room service. Overall, great place to visit. Thank you!

I spent a lot for this hotel for my 3 days in Columbus, Oh...the bar they have, it's barely open. I wanted to do laundry, and they said they don't have laundry services on the weekend! Like seriously?! I do have to say that the staff there were completely amazing!

It was in such close proximity to Nationwide arena and multiple parking lots

Great experiance all together.

Clean, modern hotel. It gives a cozy vibe.

It was very nice, I wish the room would’ve had more light, seemed dark, think soft amber lighting. Over all very nice stay.

Walkable

Nothing to add.

The beds were so comfortable and very quiet. I got a great night sleep.

Staff was very helpful to be quite honest. I enjoyed our room it was perfect. No complaints. Area around the property has many walkable options for food. I would stay here again.

Great stay!

Easy check in process … clean rooms … friendly staff

Very clean and fresh feeling. We were gone all day from 9:15-3:30, but housekeeping first showed up close to 4:00. Also, can’t stream certain channels like Netflix. Hotel uses google chromecast to stream channels and Netflix doesn’t allow it.

Na

Bar on 2 had horrible service. 1 waitress for 15 tables and manger there looking on and doing nothing to help. Waitress was more interested in talking to co-workers than actually serving guests

Greatest

Good place to stay close to Nationwide Arena

Great stay

Clean, nice updated rooms. Comfortable bed. They gave us adjoining rooms even though we didn’t initially ask which was nice to have traveling with friends.

Great location to the arena. Walkable to other options. Clean and updated facilities. Accommodating and friendly staff.

Good

Overall a really great place to stay price, convenience, and staff was amazing.

Great stay, wonderful hotel and staff.

Staying again

Nice

Great stay for short trips

Property is centrally located near the downtown, Arena District and the Short North. Property could you a freshening up with paint and carpeting in common areas.

Very comfortable stay!

Close to everything I needed.

Best conference trip ever

The hotel is very clean, staff are very professional. I went to the cafe to have lunch and the staff there couldn’t be nicer and the food was delicious.

The view from our room was remarkable, nicely updated. Location was terrific, but parking options could have been better.

Loved the location of the hotel and the convenience of how close it was to restaurants. We could see the Ohio State Fair from our room and loved that we could walk to the convention center from the hotel.

Awesome view of the city from my room.

Clean and updated

Perfect location near everything to have a great vacation or business trip. Clean and smelled great.

Very clean. Hotel staff was very polite and helpful!

Very clean and friendly staff.

Great hotel and location. My definite recommendation

Very nice and clean room.

Connected to convention center, really convenient

The room was simple and tastefully decorated. The staff were friendly but efficient and provided excellent customer service. The location surrounding the hotel is walkable and there are various dining options. The bedding on the bed was clean and comfortable. The large window provided a great city view. All in all, it was an enjoyable experience and I would definitely stay there again!

Great location especially if you are attending events at Convention center

Staff was super friendly, especially the front desk. Everything was easy. Great for the Crew game and fireworks

Very clean room

Very clean hotel room and bed was comfortable!

We had an event at the Columbus convention center and the convenience of this hotel made our experience more enjoyable.

I stayed here for a couple of days to attend a conference. The staff was incredibly friendly and helpful at every opportunity. The hotel is exceptionally clean and well-maintained. Everything you could possibly need is conveniently located on the lobby level, including a Starbucks, grocery shops, and even a card store for enthusiasts.

Awesome place to stay

Hotel is very nice. Beautiful view of the city from our 20 th floor room loved it. Food was good at the Market Cafe but expensive... Vallet service is nice but $40 expensive for one night parking. Wish was onsite parking.

Nice location next to venue

Great location!

Clean quiet and very comfortable

The whole stay was fantastic. Beautiful room, beuatiful view, beautiful experience!

Walkable

Walkable to food, convention center, and things to do around Columbus. Hotel was very clean and modern.

Good. Nice staff. Rooms were clean but sheets may not have been

Worked very well for what I was needing.

Too far walk to parking for seniors

The most comfortable bed ever

There was no shower curtain and no trash bags in the garbage cans, Although an associate did bring us what we needed. The room was dusty and the position of the shower head was weird. It was shoved in the corner and not centered. That wasn’t a big deal just weird. The restaurant was closed when it should have been open per the hrs of operation so we had to go across the street to the other hotel. There was absolutely nothing around to buy food without having to drive. The parking was crazy . It was around 2 corners in a garage that all the hotels use and I didn’t anticipate walking as far as we had to and pay 22 bucks and valet was 40.

Amazing staff, Andrew at the front desk went above and beyond for our 3 night stay. The rooms are modern and nice but there is a lack of lighting in the room as well as the beds aren’t as comfy, and the bathroom is pretty small. Those are my only cons. This hotel is huge and the perfect location for concerts at Nationwide arena. The hotel cafe breakfast is really good. Great location for a nice downtown experience and it’s walkable and safe.

I liked that it was with thr convention center it made my weekend so much easier!

The location and proximity to event spaces downtown!

Excellent from top to bottom