Hyatt Regency Andares Guadalajara
9.4

Exceptional

1063 Guest reviews

9.4
Exceptional
1063 Verified Reviews
Read all reviews
Cleanliness9.6/10
Service9.6/10
Comfort9.6/10
Condition9.6/10
Amenities9.6/10

Blvd. Puerta de Hierro 5065, Zapopan, Mexico, United Mexican States. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
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Hotel Description

When you stay at Hyatt Regency Andares Guadalajara in Zapopan, you'll be connected to a shopping center, just steps from Andares Shopping Center and 6 minutes by foot from The Landmark Guadalajara. This luxury hotel is 3.1 mi (4.9 km) from US Consulate General Guadalajara and 3.2 mi (5.1 km) from Basilica de Zapopan. Make yourself at home in one of the 257 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Zapopan? This hotel has 18676 square feet (1735 square meters) of space consisting of a conference center and 10 meeting rooms.

Hotel policies

Green Key (Foundation for Environmental Education)

Professional property host/manager

Pets allowed

Pet max weight (per pet) in kg is 22

Pet max weight (per pet) in lb is 49

Maximum number of pets per room 2

Service animals are allowed

Service animals are exempt from fees/restrictions

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 12:00 PM

Important information

You need to know
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Special Instructions
Front desk staff will greet guests on arrival at the property.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately MXN 549 for adults and MXN 274.5 for children
  • Valet parking fee: MXN 230 per night
  • Pet fee: MXN 1260 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

English

Spanish

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Gym

Entertainment

Non-smoking

Business facilities

Banquet facilities

Accessible facilities

Other

Elevator

ATM/banking

Concierge services

Conference space

Breakfast available (surcharge)

Laundry facilities

Television in common areas

Safe-deposit box at front desk

Spa services on site

Free newspapers in lobby

24-hour front desk

Porter/bellhop

Full-service spa

Spa treatment room(s)

Wedding services

Wheelchair accessible parking

Braille or raised signage

Number of restaurants - 1

Conference space size (feet) - 18676

Conference space size (meters) - 1735

Number of meeting rooms - 10

Conference center

Valet parking (surcharge)

Number of bars/lounges - 1

24-hour fitness facilities

Terrace

24-hour health club

Couples/private dining

Designer stores on site

Shopping mall on site

Proposal/romance packages available

Reception hall

Wheelchair accessible (may have limitations)

Wheelchair-accessible concierge desk

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Hotel reviews

9.4
Exceptional1063 Verified Reviews
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Cleanliness9.6/10
Service9.6/10
Comfort9.6/10
Condition9.6/10
Amenities9.6/10
10/10
Exceptional
Jaime, 19 Mar 2025
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Great place to stay, excellent customer service! Everything to enjoy!

10/10
Exceptional
EDGAR, 19 Mar 2025
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IT IS OVER PRICE, BUT NICE AREA.

6/10
Fair
Sergio, 17 Mar 2025
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Shower water temperature was always an issue. Too unstable.

10/10
Exceptional
Ivan, 14 Mar 2025
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Great stay!

10/10
Exceptional
Rafi, 13 Mar 2025
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service is great and rooms are amazing very nice and clean

10/10
Exceptional
Victor, 05 Mar 2025
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Great city location.

10/10
Exceptional
Jorge, 04 Mar 2025
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Excellent

10/10
Exceptional
Larry, 04 Mar 2025
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Amazing location very versatile for do anything day and night so many amenities. Highly recommend very special people and nice place.

6/10
Fair
Rosinda, 19 Feb 2025
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The best thing about this property is the location. One of the nicest hotels in the area but still not worth the rates charged. Doors slam extremely loud and pillows were garbage. Expected better sleep at this highly rated hotel.

4/10
Poor
Verified traveler, 11 Feb 2025
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My sheets were dirty had makeup and 2 spots of blood

10/10
Exceptional
Saul, 29 Jan 2025
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Great location within walking distance to best shopping and dining in town.

8/10
Excellent
Jorge Arturo Zindel Mundet, 18 Jan 2025
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I had room 302. Shower goes from very cold to dangerously hot every 10 to 15 seconds. The hotel has a serious issue. Also my room had in the morning a very displeassent food oder. Windows do not open so it was impòssible to ventilate

10/10
Exceptional
Jackie, 17 Jan 2025
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Jr suites are very spacious

10/10
Exceptional
Andres, 14 Jan 2025
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Great hotel facilities, excellent location, and better servixe!

10/10
Exceptional
Marisol, 14 Jan 2025
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Clean and friendly employees

10/10
Exceptional
EULALIO, 12 Jan 2025
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All good

10/10
Exceptional
Cesar, 11 Jan 2025
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Good customer service and cleanliness

10/10
Exceptional
Rosa, 06 Jan 2025
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Fodd and atmosphere excellent

10/10
Exceptional
Jesus, 04 Jan 2025
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Amazing location with great dining options

10/10
Exceptional
Arlyne, 04 Jan 2025
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Beautiful property! Close to everything.

10/10
Exceptional
Gloria America, 03 Jan 2025
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It was a beautiful property

8/10
Excellent
William, 03 Jan 2025
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Good stay.

8/10
Excellent
Jorge, 03 Jan 2025
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Great place. Avoid connecting rooms. Loud kids.

10/10
Exceptional
Elisa, 02 Jan 2025
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Excellent service, beautiful hotel, excellent Sunday brunch, and entertainment for the little ones. Nice pool and gym.

10/10
Exceptional
William, 01 Jan 2025
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Always a great stay.

10/10
Exceptional
Alberto, 01 Jan 2025
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Very nice clean, shopping, restaurants etc. Got it all

10/10
Exceptional
Karina, 01 Jan 2025
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My family really enjoy our stay, totally worth it!!

10/10
Exceptional
Edgardo, 31 Dec 2024
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Excellent breakfast !!!

10/10
Exceptional
Jorge, 30 Dec 2024
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Had a great time

10/10
Exceptional
manuel, 27 Dec 2024
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the best hotel

10/10
Exceptional
cristobal, 24 Dec 2024
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Amazing!

10/10
Exceptional
Ulises, 20 Dec 2024
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Great stay and amazing location. Staff and service is excellent.

10/10
Exceptional
Patrick, 18 Dec 2024
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Great service and staff..!

10/10
Exceptional
Viweahan, 04 Dec 2024
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Great hotel Beatles in the bustling Andares neighborhood with various cuisines and shopping facilities.

8/10
Excellent
Eric, 01 Dec 2024
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The property is unique because it still right at the end of Resteraunt row and the best shopping in Guadalajara - The down side is that it has a “convention hotel feel” but most of all it’s super expensive.

10/10
Exceptional
Fernando, 26 Nov 2024
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Excellent Location! Love the proximity to the mall and all the restaurants. The hotel is beautiful and clean

10/10
Exceptional
Timothy, 19 Nov 2024
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Next to one of the best malls in Guadalajara.

10/10
Exceptional
Brenda, 13 Nov 2024
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Excellent

10/10
Exceptional
Carla, 09 Nov 2024
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Exceptional!!

10/10
Exceptional
Breanna, 08 Nov 2024
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Amazing property! Truly a luxury stay. It felt extremely safe and comfortable.

10/10
Exceptional
MARIO, 07 Nov 2024
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Great location and very safe. Many dining and shopping options in the area.

6/10
Fair
Ana M, 05 Nov 2024
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The room did not work to contact the reception, I cannot believe that more than half an hour waiting for them to arrive to pick up the suitcases only to the room and another half hour to take them down, even when we arrived they did not take them up and we did not arrive at a time that they were delivering rooms we were the only ones arriving at 8:30pm, they charge you for parking, it is incredible that a hotel of that category in the place it is located does not provide that service to its guests

10/10
Exceptional
Thomas, 04 Nov 2024
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Great

6/10
Fair
Jessica, 24 Oct 2024
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it was nice not nothing other hotels don't have . just felt people there where very boogie and look down on others didn't like that also don't care about the price or money but paying 669 pesos for 3 drinks 3 chips and 1 m &m's very over charged . breakfast was 45 usd not impressed would have had breakfast some where else.

10/10
Exceptional
Ricardo, 20 Oct 2024
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Love everything

10/10
Exceptional
David, 18 Oct 2024
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Siempre excelente!

10/10
Exceptional
Hugo, 12 Oct 2024
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Great place to stay with great dinner experience!

10/10
Exceptional
Daisy, 11 Oct 2024
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The location was amazing and the staff was very professional and polite!

10/10
Exceptional
Gloria, 07 Oct 2024
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Excellent property, with many options for shopping and dining within walking distance.

10/10
Exceptional
Cristian, 27 Sep 2024
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Excellent stay.

10/10
Exceptional
Luis, 27 Sep 2024
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It is a great spot for shopping and dining with a lot of.options. I had an allergic episode reqiiring medical attention tge ataff was safe, quick and knowledgeable

4/10
Poor
Ricardo, 13 Sep 2024
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No hot water available!!! Incredible situation in a top property.

10/10
Exceptional
Larry, 09 Sep 2024
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Amazing place very convenient location lot of things to do greatest place ever!!!

10/10
Exceptional
Grace, 02 Sep 2024
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Great hotel and friendly staff

10/10
Exceptional
Blanca A, 02 Sep 2024
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Estuvo muy bien.

10/10
Exceptional
MARK, 01 Sep 2024
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.

10/10
Exceptional
Adriana, 01 Sep 2024
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Súper recomendable el hotel la atención los restaurantes alrededor espectacular

10/10
Exceptional
Jose, 31 Aug 2024
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Good hotel, clean rooms, great service,.

10/10
Exceptional
Belen, 28 Aug 2024
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This is my Favorite hotel in Guadalajara the stay and the experience is the best. The transportation Gustavo and Christian are the best

8/10
Excellent
Marta Patricia, 28 Aug 2024
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Right in the plaza andares mall. Very close to many restaurants and bars

10/10
Exceptional
Maria, 24 Aug 2024
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Great customer service and great restaurants around. The property is clean, beautiful and alive with music at the lobby bar and lounge.

10/10
Exceptional
cyvette, 21 Aug 2024
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Great experience

10/10
Exceptional
Aryanna, 18 Aug 2024
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Great Service and the room was very comfortable

10/10
Exceptional
Mark, 17 Aug 2024
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Great

Great

10/10
Exceptional
Yovany, 09 Aug 2024
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Relaxing Stay

Very friendly and helpful staff. I felt comfortable and safe during my entire stay.

10/10
Exceptional
Maria A., 31 Jul 2024
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Beautiful hotel and great location.

10/10
Exceptional
Brian, 28 Jul 2024
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The property itself was very beautiful from the exterior to the interior. The room was in great condition upon arriving. The staff was always friendly and extremely helpful. Overall, I rate my stay a 10/10 and would definitely be returning sometime.

4/10
Poor
Felix J, 21 Jul 2024
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Too generic for the price and the A/C wasn’t working properly

10/10
Exceptional
Lucia, 17 Jul 2024
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Hotel staff was friendly and rooms were spacious and clean. The bar is nice and closes late. You can walk to shop and eat! Restaurants were amazingly good!

10/10
Exceptional
Julio, 16 Jul 2024
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Great hotel

10/10
Exceptional
Jacqueline, 08 Jul 2024
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Excellent Hotel

10/10
Exceptional
PAOLA, 08 Jul 2024
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Amazing place, location and service!

10/10
Exceptional
Nancy, 08 Jul 2024
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I love this place. It is definitely one of my favorite place in Andares. The shops and restaurants are the best in this area. Super friendly people and great customer service.

10/10
Exceptional
Verified traveler, 08 Jul 2024
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Book this hotel you won't regret it

Beautiful clean hotel in the center of the plaza walking distance to stores and dinning

10/10
Exceptional
Evelia, 03 Jul 2024
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Beautiful hotel

10/10
Exceptional
Erlinda, 24 Jun 2024
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Everything was great i recommend staying here We will back

10/10
Exceptional
Silvana, 20 Jun 2024
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Excellent food drinks location and staff

10/10
Exceptional
Christopher, 19 Jun 2024
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Shout out to Ivan for the advice 😎

8/10
Excellent
Elias, 18 Jun 2024
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Good hotel great location

Our stay was good. Staff was great had a little incident with our room hotel staff moved us to another room with no view but made it up with complimentary continental breakfast at no cost. Hotel is in a great location but not a top notch hotel. But it was a good stay . A little expensive for what it is.

10/10
Exceptional
TIMOTHY, 16 Jun 2024
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We had a fantastic five days in Guadalajara. The Hyatt offered great amenities and a perfect location. We will be back.

10/10
Exceptional
Andrew, 11 Jun 2024
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We stayed for 5 days. No car needed easy Uber or taxi options. Nice restaurants within walking distance with variety of cuisines and next to shopping. Overall the property was very clean and would stay there again.

10/10
Exceptional
Luis, 06 Jun 2024
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It was the best hotel ever

8/10
Excellent
Rebeca, 03 Jun 2024
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The brunch is awesome

10/10
Exceptional
Sandy, 03 Jun 2024
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Safe area, walkable, good service

10/10
Exceptional
Marlenne, 03 Jun 2024
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Excellent stay

10/10
Exceptional
Silvia, 21 May 2024
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Forever my go to hotel

The location is amazing, and the rooms are sooooo clean. Well worth every penny

10/10
Exceptional
Fatima P, 16 May 2024
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The best spot to be at Guadalajara safe and clean

10/10
Exceptional
Amando, 12 May 2024
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Rooms were clean & spacious. Location is great for shopping and dining!!

10/10
Exceptional
Monica, 07 May 2024
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Excelente

10/10
Exceptional
Cristina, 06 May 2024
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This area was perfect! Tons of dining & shopping and was perfect for our stay. Loved that we were so close to many things.

10/10
Exceptional
Hermen, 29 Apr 2024
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Great!

8/10
Excellent
Vanessa, 23 Apr 2024
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Overall a good experience here! Only stayed for 24hrs on my way to another destination but no complaints!

10/10
Exceptional
Carlos, 23 Apr 2024
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The staff is very friendly and the facilities are very clean, plus they have very good food.

10/10
Exceptional
Juan Manuel, 20 Apr 2024
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Really good

8/10
Excellent
Hector, 18 Apr 2024
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You can beat the safety and everything surrounding this location. Staff and room cleanliness were awesome. The only issue I had was the lackluster kitchen. Don’t expect much when ordering room service.

2/10
Poor
Maria, 16 Apr 2024
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Very Noisy

10/10
Exceptional
Christina, 08 Apr 2024
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Such an amazing hotel. Will definitely stay there again.

10/10
Exceptional
Ricardo Salvador, 08 Apr 2024
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Safe, high end nice place to stay next to dining and shopping

10/10
Exceptional
Ruth, 06 Apr 2024
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The best Safe hotel! Super clean, quiet and amazing service. Love it. ❤️

8/10
Excellent
Rosanna, 30 Mar 2024
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