Excellent
260 Guest reviews
#2 Tower 1 SOHO Tianshan Plaza, Shanghai, China. See map
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With a stay at Hyatt Place Shanghai Tianshan Plaza in Shanghai (Changning), you'll be within a 5-minute drive of Jing'an Temple and West Nanjing Road. This hotel is 5.6 mi (9.1 km) from The Bund and 4.5 mi (7.3 km) from People's Square. Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has 4693 square feet (436 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Professional property host/manager
Pets not allowed
Service animals not allowed
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
English
Chinese (Mandarin)
Free WiFi
Parking available
Bar/Lounge
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Elevator
ATM/banking
Concierge services
Gift shops or newsstand
Shopping on site
Conference space
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Express check-out
Meeting rooms
Express check-in
Grocery/convenience store
Wheelchair accessible parking
Braille or raised signage
Number of restaurants - 1
24-hour business center
Conference space size (feet) - 4693
Conference space size (meters) - 436
Number of indoor pools - 1
Snack bar/deli
Parking (limited spaces)
Self parking (surcharge)
Computer station
Number of bars/lounges - 1
Number of coffee shops/cafes - 1
24-hour fitness facilities
Electric car charging station
Banquet hall
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Recommand for short stay.
So so. Staff are not very nice at front desk.
This place was excellent. The staff was super sweet, the rooms were clean and spacious and the breakfast was a wide variety of yumminess.
I enjoyed my stay here. The staff here were friendly and the rooms were tidy and spacious. The only thing that was not so good was the breakfast
Property looks pretty new and everything inside the room are in good condition. Staffs are friendly and helpful. The only downside of this place is that there's no wired Internet, which makes it a little bit inconvenient to me cuz I need stable internet access for work. It's nice to have a 24hr gym and a swimming pool (only until 10pm).
Room is clean, the area is quiet, didn’t hear any noise from outside, just when some others pass by your room will hear some voices. Near shopping mall and train station. Staff are helpful, I had a good stay.
First time in Shanghai
Hotel is good and the room is comfy and big. Metro station was 10 mins walk away and tourist attractions were a few metros away. There is a shopping mall opposite the hotel with a lot of eateries n a supermarket. If u do not mind the distance, it's a good hotel to stay in.
Good
Good
The room was very nice, beds were comfortable. The hotel felt very clean and modern. The breakfast was good. The only negative was that we ordered a glass of wine each (2 different types) and after they had been poured we were told that we would have to buy the bottles as white wine does not last. If we would have known that before we would not have had a drink there as my glass of wine ended up costing me $50. The hotel was in a handy location next to a shopping mall and some restaurants including a Western restaurant. I don't know if there were any local attractions as we were there on business but it worked well for us.
We stayed here for a week and it was wonderful! Clean, quiet, staff was excellent and very professional and everyone we dealt with spoke excellent English. The breakfast buffet was huge and delicious with many western and eastern options. The location was very convenient with plenty of restaurant and shopping options within a few minutes walk as well as the Metro. Awesome experience!!
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Great service and convenient location
Stayed at the hotel for 10 days. All staff members are professional, friendly and efficient. We stayed in 2 different rooms, both were clean. Convenient location with less than 10mins walk to the metro station.
The HVC system was not good. Our first night, the room temperature only reached 21 degree Celsius. Hotel offered us a different room on the second day, room tempurature stayed at 27 degrees Celsius. There was nothing hotel staff could do. Only thing they could do is offering a fun. We had to keep our room door open a lot of time in order to bring the temperature down. Rather disappointed.
breakfast is good. Every day has different varieties of Chinese foods. western foods are soso specially coffee is so light. Good facility convenient location. Heater control in room not working, temperature was too high, sweating all night but couldn’t do nothing.
next to shopping mall. not far away from subway.
All of the staff were totally helpful, friendly and really made the stay special. Loved the breakfasts... Many thanks and we will return next time.
Staff are very friendly and helpful. Rooms and public shared areas are very clean. Lack of hotel dinning options or bars is disappointing. Room closet and shelf design is not functional.
Good
Hotel is equipped just enough for a comfortable stay. The location is brilliant. Close to metro station line 2 and line 15. And surrounded by several big shopping malls. Adequate Restaurants and food courts in the area too. Most importantly hotel staff are all super friendly and helpful. This makes my stay at Hyatt place much more pleasant. I will always come back here while visiting shanghai. Strongly recommend!
My entry to Shanghai was denied and I was sent back home right in the immigration area don’t go to China mainland Americans are not welcome
Great
Very good stay, this is my third time staying at Hyatt Place Tianshan Shanghai. I will definitely come again.
Breakfast is okay. Location is good!
Place is new, clean and bed is comfortable. Will stay again
Smaller hotel but right in the middle of the city with easy access to food, shopping, and the metro
Good location in Hongqiao area
Good location in Hongqiao area. I was happy to stay during Typhoon period. The hotel is right next to Hongqiao South Fengcheng shopping mall so its easy to find something to eat also have a supermarket as well as near by convenience stores. It was over all a good and confer stay.
Photos look nothing like the actual rooms. Staff inexperienced and unprofessional.
I really like the service and cleaning of the hotel, the breakfast buffet and the people over there was very nice!, also it is in front of a shopping mall, so you have access to shop and eat over there, and it is close to the metro station, so you can transport to everywhere! I really recommend this hotel and if I have to come back to Shanghai I will stay there! Thanks for everything!
clean, simple, close to shopping malls, no busy traffic, easy to get around by private car.
New hotel, good location, very bright room, excellent staff
Nice modern hotel
Nice, modern and clean as usual. But checkout was slow, probably understaffed. Photocopy machine placed elsewhere not efficient for check-in process.
The Hyatt can do better!
The hotel is very new, open in Aug 2018; but have huge issues with the AC in the rooms. It's a Central Control AC that links to the office building. The room's temperature I stayed in was 27C, and can't be control individually. The hotel marketed that all rooms has a "Double Sofa Bed" for 3rd person stay, but turn out it's less than a size of a single sofa bed. But I have to say all the hotel staff are trying they best to accommodate their guests, and I truly appreciated it. It's not the service rather "issues" to be resolved by the Hyatt Management.
Everything are great. Except need a shower curtain in the bathroom.
Great hotel, room was a bit warm.
Hotel was great overall, my only complaint is that despite being able to program the thermostat to my desired temperature, the temperature wouldn’t actually get down to that temp and it was a bit warm for my liking. This is not uncommon in China but typically foreign hotel chains, especially in Shanghai, do not have this issue in my experience.
Only issue is no 24 hour room service. I arrived at 10pm tired and hungry with no chance of having late dinner.
Great location!
Great location - right next to a shopping mall with good cafes. 700 m walk to the closest subway. Room was clean, spacious and the breakfast was very nice. Staff was super nice and helpful. Definitely recommended! Wifi not so great for foreign phones but that is common everywhere in China.
Very good, would come back !
We chose this hotel because it was close to the airport and railway station. We were impressed the smooth and professional check in/check out and overall service. The room was modern, clean and the beds were comfortable. Very nice shower room with good amenities. The gym and the pool were very good too. The included breakfast was excellent and the hotel was located in a nice area with shopping malls and parks nearby.
Good hotel, good area. Very busy.
Good hotel and comftable. Check in was swift and rooms large and spacious with large showers. Local area has plenty of malls for shopping and eating out. Still needca taxi to get in Shanghai.
Just right for a stop over
Are comftable hotel with good amenaties close by. Still a away from Shanghai tourist spots but for a business stop over all very good. Breakfast was excellent. There are malls very close by with lots of choices for eating and of course shopping if you need to.
awesome place
It is newly opened hotel and very clean. Great breakfast!
Very new hotel, clean, very nice interior design, comfortable carpet, quiet.
A nice and new hotel
Clean and spacious room. Service is excellent. Good location with lot of restaurants and shopping mall nearby..
a nice new hotel
New hotel. Room is spacious and clean. Excellent free breakfast. Within walking distance to subway station. Lot of restaurants and shopping mall nearby. Strongly recommended.
Unbearable Rooms
There is nothing worse when coming to a lovely modern hotel and finding you cannot control the room temperature. The room was 26 degrees for my (2) nights stay. The hotel uses centralised air and can't/won't change it. Solution is to give you a fan which really doesn't cut it. How can this be a Hyatt? How can someone make an arbitrary choice of temperature for 150 rooms? So after a few horrible sleepless stuffy nights I won't be back. This hotel is comfortable in every way, with exception of trying to sleep at night which is the most important part of a hotel. So I say Good Bye!
Fantastic modern hotel close to EVERYTHING
Great staff, nice , relax ambience, big room and GREAT LOCATION. Close to several high end malls with lots of restaurants. 10 min walk to subway #2 which connects Pudong airport, city center and Hongqiao Airport/ railroad
We stayed at this hotel for one week.It is highly recommended for both business and tourist travels. It is 10 minutes walk to Subway #2. Subway #2 takes you to both Pudong Airport and HongQiao Airport. It also takes you to downtown Shanghai and Pudong business district. Within a one block radius there are 3 large malls with large food courts and numerous restaurants. Each mall also has a supermarket. The hotel is new and very clean. Breakfast is not fancy but has more than adequate choice of food and beverage. The staff is friendly. The hotel is in a quiet neighborhood. The windows are well insulated so you don't hear outside noise.
Excellent hotel!
Excellent value, great restaurant and the room was beautiful and clean.
Average condition
The breakfast is OK. Condition of the guest room could be improved. The bathroom is not very clean.
Easy and comfortable stay. The bed was comfortable and firm. The hotel was quite clean and minimal. Breakfast buffet was good and the staff was overall decent. Would stay here again.
Fantastic breakfast, helpful staff.
Fantastic stay. Got a great last minute deal. Front desk staff were very friendly and helpful. Included breakfast was amazing!!
It’s brand new hotel!
It is a brand new hotel, so almost everything looks and feels very good. Three things could make it even better: 1. Reducing bathroom noise; 2. Having a night light; 3. Putting luggages that were stored in the hotel after checking out in a safer place or room.
Room is comfortable and close to shopping and subway
I spent 3 nights on a suite room at Hyatt Place Shanghai Tianshan Plaza, that (1) the sofa bed had a hidden sting sticking out and cut my son's finger when he tried to open the sofa bed; (2) the water supply stopped during the midnight that I could not flush the toilet and I had to take a shower at staff's shower room at the basement level; (3) there is no international television channels, like CNN, which is important to international travelers especially the internet is censored and blocked in China; (4) the swimming pool is not available, a disappointment for kids; (5) the staff tried to do a good job but they need a lot more training and the management seems not so kind to their employees.
New, nice and modern
Wonderful service, great location, modern and chic decor. But front desk seem to be short of manpower. Can only see one person there all the time. If more than one guest checks in / out, there could be quite a bit of wait even though I can see that the front desk tries very hard to work as fast as they could. I think they also handle the customer service hotline as well! There's no stationery items in the room and there's no international TV channels like CNN, BBC etc which can be a bit of a problem for non-Chinese speaking guests who want to keep up with the world news. The rooms on the 3rd floor are actually on the podium level and has floor to ceiling windows facing the podium which makes privacy a little problem because you have to close the blinds all the time.
Brand new hotel, friendly and helpful staffs
New hotel
New hotel, very clean with easy transport connections. Breakfast includes Chinese and western options
Just Getting Started
Nice Hotel. The hotel's amongst brand new office complex so could be missed if you didn't look close. The taxi's are new to this location so it's not a recognisable hotel location. You might feel like you're the only one here as it is a bit remote, and brand new. In some ways felt like I was the only guest. And it felt like I was in an office building as I walked down the halls. There was no one at breakfast but me in the lobby. But that being said, the hotel was extremely new and clean and quiet. The staff very helpful.
目の前にショッピングセンターがあり、便利です。中国の人の生活を感じる事もでき、その点でもお勧めです。ホテルは清潔で、比較的リーズナブル。
員工禮貌、熱心!
また泊まりたいホテル
とても清潔で快適に過ごすことができました。 アメニティで置いてあったボディクリームが嬉しい心遣いだと感じました。 構造上、エレベーターから遠い客室だと少し面倒な動線です。
とても良いホテルです。
good
ホテルとしては普通 朝食があがらない。虫が毎日出たのでマイナス。部屋がシャワーでバスタブじゃないのでマイナス。
立地が良く便利
現地支払いで予約したにもかかわらず、チェックイン前にクレジットカードに請求された。
Good!
feel fine.
スタッフの対応が丁寧
地下鉄アクセス良く、交通が便利。スタッフも親切で満足。トイレにウォシュレットがあると更に良い。
The best hotel ever, everytime I visit Shanghai, I strongly recommend my friend to stay at this hotel as well
部屋が清潔
地下鉄もショピングも近くで良かった。
部屋のエアコンが効きが悪いのに、すぐ対応してくれないし、一時間を待たされました。
性价比高,设施好,早餐美味
性价比超高
房间舒适,设施齐全,早餐美味。
It was my first visit to Shanghai, and one of the reasons why it was a wonderful itinerary was this hotel.
価格の割には、部屋は狭いし浴槽がなく、通信が途切れる事がしばしばあり、ネットワーク環境が良くなかった。 朝食は、味は普通だが厨房含めスタッフの対応がいまいちなのと、種類が非常に少なく、残念であった。
Nice and Clean
A very clean and nice hotel with continental alternatives at the breakfast buffet. There are some restaurants nearby as well as a shopping mall. Also close to the subway station. Just as feedback, The sound insulation of the door to the room was poor but it was quite calm in the corridor so no big concern. I would have appreciated some better illumination in front of the mirror in the bathroom (for shaving).
위치,친절도 좋음. 조식과 방청결도 부족
위치, 직원들의 친절함 다 좋았는데 카펫청소가 잘 안되서인지 한방에 숙박했던 둘다 방에만 들어가면 알러지 증상이 생겼습니다. 밖에 나가면 괜찮구요. 그리고 방안에 날라다니는 벌레가 하나 있어서 좀 신경쓰였구요. 조식은 별로였어요
場所が、便利
特にない
よく挨拶をしてくれてよかったです
時間帯によっては、カウンターに日本語が通じる方がいました。
地點方便,但房間不太乾淨
前台很友善,房間不太乾淨,空調設備也不是很好,電視機不能開。在不吸煙房間也有煙味。但地點是方便的。
正面玄関側の3階の部屋だったのですが、深夜、工事の音がうるさいです。
微妙
立地は良い 朝食は美味しくない 部屋が狭い
チェックイン、チェックアウトともに時間がかかりました。並ぶということではなく、スタッフさんが慣れていないのか、理由は分かりませんが、ずっとお互いに無言のまま時間を要しました。
Nice hotel and accountable hotel manager.
Very convenient area nearby several malls and restaurant, quite comfortable room with bath tub which I specially asked to have while booking, hotel manager “Vance” helped me a lot while I had some booking issue with hotel.com. Very nice, helpful and responsible attitude that Vance makes me feel I will always come back to this Hyatt for next visiting SH area. Breakfast is also nice , My wife and I enjoy the 4 nights stay a lot.Definitely recommend.
安定していますね。出張で何度か利用しておりますが、部屋も含めすべてが日本人が好きな感じにまとめられており、しかも清潔。唯一の欠点は朝食かなぁ。でもクロワッサンは前よりおいしくなってました。チェックアウトで前の組で時間かかっていたので、こちらに気づいたのだから、べつのレジ明けてくれたらよかったけど、さすがにそこまではしてくれず。でも、本当に良質な出張宿です。
初めて利用しました.部屋の中はもちろん建物内もとても綺麗でびっくりしました。日本人が好む、シンプルなホッとできる落ち着く内装です。 それと、喫煙者には嬉しい部屋と同じフロアに喫煙スペースもあって、それもとても便利でありがたかったです。 フロントの応対もとても良かったです。 朝食は、西洋風なものがもう少しあると良いのですが、普通でした。
만족한 숙박이었습니다
전반적으로 깔끔 특히 화장실 깨끗하고요 프롬트 대스크 직원도 친절하십니다 전반적으로 화려하다기보단 깔끔한 느낌이 돋보였습니다 헬스장은 규모 매우 작고 아침 조식은 일반적인 호텔 조식이라기엔 가짓수다 적엇지만 그래도 구성은 알찬 편이었습니다 전반적으로 만족한 숙박이었습니다
朝食のバラエティと味がもう少し改善必要かと思いました!
総合的にとても良い
綺麗で清潔。シャワーの出が悪い。
Good to stay
Everything are fine. Locate in very convenience place, bed is comfortable, swim pool is good. I’ll back to there for sure.
방 넓이가 매우 넓어서 가족여행에 매우 적합하였고, 소파를 베드로 활용할 수 있어 더욱 편리하였습니다. 조식도 종류는 몇가지 안되었지만, 맛있게 잘 먹었습니다.
コスパが良いです
場所も設備も凄く良かったです。次回も利用したいです。
また次回も利用したいですね。
地下鉄2号線ロンシャンガンルー駅からも徒歩7、8分ですし、何より近くにショッピングモールや日本食店が多く便利です。ホテルも新しく綺麗で欧米人好みな感じです。朝食も種類が多く美味しかったです。
清潔でした
清潔で食事も良かったです
Superb experience
Very friendly staff and room condition is excellent. Breakfast is definitely five star hotel standard. Amenities still have room for improvement, could have more equipments in the gym and the pool could open earlier than 10am.
Hyatt Place Shanghai Tianshan Plaza | Hotel in Shanghai | Travala.com
Convenient location.