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Hotel Villa Mercedes Palenque
Km 2.9 Carretera Palenque-Ruinas, Palenque, Mexico, United Mexican States
Most Popular
Other
Km 2.9 Carretera Palenque-Ruinas, Palenque, Mexico, United Mexican States
Hotel Description
Located in Palenque, Hotel Villa Mercedes Palenque is in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.5 mi (4 km) from Palenque Archaeological Zone and 3.2 mi (5.1 km) from El Panchán. Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has 23143 square feet (2150 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 13
Pet max weight (per pet) in lb is 29
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Important information
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Quiet hours are enforced at the property from 11:00 PM to 5:30 AM. Information provided by the property may be translated using automated translation tools.
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
18
Optional fees
- Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
- Airport shuttle fee: MXN 3600 per person (roundtrip)
- Airport shuttle fee per child: MXN 3600 (roundtrip), (up to 11 years old)
- Uncovered extended parking fee: MXN 500 per day
- Pet fee: MXN 600 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Description
Km 2.9 Carretera Palenque-Ruinas, Palenque, Mexico, United Mexican States. See map
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Hotel Description
Located in Palenque, Hotel Villa Mercedes Palenque is in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. This family-friendly hotel is 2.5 mi (4 km) from Palenque Archaeological Zone and 3.2 mi (5.1 km) from El Panchán. Make yourself at home in one of the 92 air-conditioned rooms featuring flat-screen televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Palenque? This hotel has 23143 square feet (2150 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Hotel policies
No rollaway/extra beds available
No elevators
Noise-free rooms not guaranteed
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 13
Pet max weight (per pet) in lb is 29
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special Instructions
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Long-term renters welcome
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Minimal age
Optional fees
- Fee for English breakfast: approximately MXN 250 for adults and MXN 150 for children
- Airport shuttle fee: MXN 3600 per person (roundtrip)
- Airport shuttle fee per child: MXN 3600 (roundtrip), (up to 11 years old)
- Uncovered extended parking fee: MXN 500 per day
- Pet fee: MXN 600 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Spoken Language
English
Spanish
Amenities
Highlights of your stay
Most Popular
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Other
Gift shops or newsstand
Airport transportation (surcharge)
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Spa services on site
24-hour front desk
Business center
Porter/bellhop
Full-service spa
Spa treatment room(s)
Meeting rooms
Wedding services
Pool umbrellas
Wheelchair accessible parking
Number of restaurants - 1
Conference space size (feet) - 23143
Conference space size (meters) - 2150
Number of meeting rooms - 1
Free reception
Number of outdoor pools - 2
Conference center
Playground on site
Self parking (surcharge)
Number of bars/lounges - 1
Number of poolside bars - 1
Number of swim-up bars - 1
Number of coffee shops/cafes - 1
Pool sun loungers
Long-term parking (surcharge)
Terrace
Babysitting or childcare (surcharge)
Couples/private dining
Nature reserve
Proposal/romance packages available
Banquet hall
Reception hall
Uncovered parking
Secured parking
Uncovered parking
Secured parking
Outdoor furniture
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance
Vegetarian breakfast available
Locally-owned & organized tours & activities
Showcase for local artists
Double-glazing on all windows
Vegetarian menu options available
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces - 1
Number of stairs to reach property - 10
Smooth flooring in public areas
Tile flooring in public areas
Cobblestone flooring in public areas
Front entrance ramp
Registration desk height (inches) - 43
Registration desk height (centimeters) - 109