Hotel Tsarevets
8.2

Excellent

36 Guest reviews

8.2
Excellent
36 Verified Reviews
Read all reviews
Cleanliness8.6/10
Service8.2/10
Comfort8.4/10
Condition8.2/10
Amenities8.4/10

Chitalishtna str, 23, Veliko Tarnovo, Bulgaria. See map

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
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Hotel Description

A stay at Hotel Tsarevets places you in the heart of Veliko Tarnovo, steps from Church of Sveta Bogoroditsa and 3 minutes by foot from Veliko Târnovo Archaeological Museum. This spa hotel is 0.3 mi (0.6 km) from Samovodska Charshia and 0.4 mi (0.6 km) from SS. Forty Martyrs Church. Make yourself at home in one of the 35 air-conditioned rooms featuring heated floors and flat-screen televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks. Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.

Hotel policies

No cribs (infant beds) available

No elevators

Professional property host/manager

Pets not allowed

Check-in from: 3:00 PM
Check-in by: midnight
Minimum check-in age: 18
Check-out by: 11:00 AM

Important information

Property Alerts

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 0.80 per room, per night

We have included all charges provided to us by the property.

You need to know
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Special Instructions
The front desk is open daily from 8:00 AM - midnight. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Minimal age
18
Optional fees
  • Fee for buffet breakfast: approximately BGN 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Spoken Language

Russian

Bulgarian

English

Amenities

Most Popular

Free WiFi

Parking available

Dining services

Concierge

Laundry

Spa

Entertainment

Smoking areas

Childcare

Other

Hiking/biking trails nearby

Breakfast available (surcharge)

Television in common areas

Garden

Safe-deposit box at front desk

Spa services on site

Front desk (limited hours)

Full-service spa

Steam room

Sauna

Express check-in

Designated smoking areas

Number of restaurants - 1

Number of indoor pools - 1

Number of hot tubs - 1

Designated smoking areas (fines apply)

Free self parking

Pool sun loungers

Infant/toddler toys

Lockers available

Proposal/romance packages available

Vending machine

Children's games

Children's toys

Wheelchair accessible – no

Secured bicycle storage

Electric bicycle charging station

Hotel reviews

8.2
Excellent36 Verified Reviews
warning-sign.svg
Cleanliness8.6/10
Service8.2/10
Comfort8.4/10
Condition8.2/10
Amenities8.4/10
10/10
Exceptional
Shirley, 07 Jan 2025
expedia-logo-v2.pngTraveller

Beautiful hotel! Clean, esthetic, friendly and conveniently located to the fortress and a short walk to the main road. This hotel literally has the best towels and breakfast pastries ever ! Thanks for a wonderful stay!

8/10
Excellent
Anelia, 11 Nov 2024
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Overall nice place but the floor under ours was in full construction mode. The one thing that bothered us a bit was the toilets which were almost fully see through. It is great to get some privacy. Mattress as well was a bit worn off and ready for a change. Everything else was good

10/10
Exceptional
Sam, 10 Nov 2024
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When travelling to Bulgaria this is the hotel I like to use.

8/10
Excellent
Matthew, 08 Nov 2024
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I had an enjoyable stay at the hotel. The location was close to the castle, breakfast was great and I could park my motorcycle in the underground garage.

10/10
Exceptional
Trifon, 04 Nov 2024
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Can you believe that this hotel is only 3 star, amazing place, very delicious typical bulgarian breakfast. Quite and comfortable room with large bed and AC climatisation. Very young and friendly staff, large covered and outside parking place.

4/10
Poor
Tomas, 04 Oct 2024
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Not recommended

Hotel called me 3 days before my arrival and asked for deposit. Unprofessinal staff during check-in. Hotel blocked my car in hotel parking, I have to wait long time till they open the gate. 24/7 reception is not available. Left rubbish in my room.

6/10
Fair
Lenard, 20 Sep 2024
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Location

10/10
Exceptional
Eileen, 07 Sep 2024
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Elegant Spa hotel in great location

2 night stay. Great location just 5 mins walk to entrance fortifications and also sound and light. Elegant hotel with indoor Spa. Pool, sauna, steam room. Didn’t use as families enjoying. Super breakfast and reception staff particularly good.

6/10
Fair
Stefanie, 06 Sep 2024
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Didn’t like how the bathroom and shower were just glass. Zero privacy, n the bathroom door didn’t fully close. The bedroom was covered with carpet, which isn’t favourable since the bathroom door doesn’t fully close theres a solid chance that the water from the shower is getting the carpet wet

10/10
Exceptional
Petya, 23 Jul 2024
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Very pleased with our stay!

10/10
Exceptional
Yana, 11 Jul 2024
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Awesome small hotel with much more convenience and service than originally expected

10/10
Exceptional
James, 10 Nov 2023
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We are going again.

We really enjoyed our stay. Super friendly morning staff.

2/10
Poor
Marc, 25 Sep 2023
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Rudest reception I’ve ever received!

Receptionist was extremely rude, we arrived at our check in time of 2pm and was told to go away until 3pm, all we received was attitude and I had to argue that we were silver members and even showed proof our check in was 2pm. The same receptionist was also rude when we asked her to sort out the hot tub as it was luke warm and the water hurts weren’t working, she came in, pushed a button and was moaning that a technician needed to be called whilst walking away with attitude. We didn’t feel that we could ask her anything from there on in. Despite that the hotel was as lovely, clean and well maintained.

10/10
Exceptional
Evgueniy, 13 Sep 2023
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The sauna was not working properly.

2/10
Poor
Vilma, 03 Aug 2023
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Do not stay in this hotel. Terrible

I informed the property for late check in. When we get there, he told us we can go to our room while he is setting up the sofa bed. He was doing the bed only using his one hand bcoz he was holding his phone with his other hand talking to somebody organizing their night out. He was not in a hurry at all. After he’s done that, I asked for more pillows. He came back without knocking just opened our door and gave me the pillows. I was at the middle of removing my bra and my daughter in a bathroom with opened door bcoz the light was not that bright. I told the guy he should at least knock and don’t just open the door. The sofa bed was moving squeeking, soft mattress. Dust on the tables, no enough lighting. Smelly room. With rubbish on a trash can. Breakfast food- they don’t top up any food once finished. Water is coming out if you press different juices on the machine. Staff not approachable, not smiling.

10/10
Exceptional
Constantin E, 19 Jul 2023
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Nice hotel very close to fortress

Nice hotel, spacious room, well equiped, very good breakfast. Very close to fortress, a little far from center.

10/10
Exceptional
Ashlee, 11 Jul 2023
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The property has been beautifully updated compared to the photos listed here. The staff was incredibly friendly and the bed felt like I was sleeping on a cloud. The location is walkable to the fortress and many restaurants. It was very quiet. The showers were pretty spacious and clean. Please note the use of the spa is an extra charge. They have a salt room/sauna, steam room, heated lounge chairs, a small pool and hot tub. The breakfast buffet had many options. The hotel was a great value!

6/10
Fair
Tareq, 29 Jun 2023
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Good location next to the castle but a little bit far from the the center! Nice hotel, but the workers don’t like to work! Can be better than now

8/10
Excellent
Mariana, 17 Apr 2022
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My family hotel in Veliko Tarnovo

Our stay was short. We are satisfied from the service - the young lady on the reception desk immediately arrange a place for our car on-site parking . We do not have a time to use SPA. The breakfast was very good. It is our second staying here. And, I hope we will back again.

8/10
Excellent
Olena, 23 Oct 2020
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Great location and good hotel

Friendly and helpful staff, good breakfast and perfect location

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